Array ( [0] => Array ( [CMPLID] => 1047129 [ODINO] => 10572523 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140204 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => BURNSVILLE [STATE] => MN [VIN] => 3C6TRVDG5EE [DATEA] => 20140315 [LDATE] => 20140315 [MILES] => 450 [OCCURENCES] => 1 [CDESCR] => IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTARTED. 2) HEATED MIRRORS DON'T HEAT 3) BACKUP CAMERA DOESN'T ALWAYS COME ON UNTIL GOING FORWARD 4) BACKUP CAMERA WAS STUCK ON FOR 2 DAYS 5) SEAT BELT WARNING CHIMED FOR 1 AND 1/2 DAYS 6) WIPER BLADE BROKE 7) SLIDER DOOR IS TOO HARD 8) QUIT GOING FORWARD FROM A STOP LIGHT AFTER 2 MILES ON ROAD. STARTED FORWARD AFTER A FEW SECONDS. I DID NOTHING LIKE IT WAS IN NEUTRAL 9) BRAKES SQUEAL SO LOUD IT'S RIDICULOUS. NOW HAVE A GROWL SOUND AND PULLS TO LEFT 10)MODE BUTTON DOESN'T DO WHAT MANUAL SAYS IT WILL 11) MISSING CARGO NET FROM CONVENIENCE PACKAGE 12) DELIVERED WITH ROCK CHIPS IN WINDSHIELD AND HOOD 12) CAN'T PROGRAM KEYS THROUGH RADIO LIKE MANUAL SAYS 13) KEY FOBS WOULD NOT OPEN ALL DOORS WITH ONE BUTTON BUT NOW DOES WITH ME DOING NOTHING 14) SOMETIMES DINGS AT ME KEY IS IN IGNITION WHEN THE ARE NOT 16) CLUNKS OVER BUMPS 17) NOW AFTER 2300 MILES TRANSMISSION DOWN SHIFTS GOING DOWN HILL( SAME HILL I DRIVE EVERYDAY) AND ENGINE REVS TO 3300-3500 RPM WHEN COASTING 18) KEYS STICK IN IGNITION 19) CENTRAL POWER LOCK BUTTON ONLY WORKS WITH KEYS IN IGNITION AND TURNED ON 20) WATER GETS BEHIND BACK DOORS AT LOWER HINGE CORNER AND FREEZES ON AND BEHIND DOOR SEAL. HAVE TO BANG AND SCRAPE OFF TO CLOSE DOORS 21) SQUEAK IN BACK SUSPENSION 22) RADIO BLACKED OUT FOR 1/2 DAY. USED SCREEN BUTTON BUT DID NOTHING. IS THIS REALLY A 5.0 RADIO? *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1047130 [ODINO] => 10572523 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140204 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => BURNSVILLE [STATE] => MN [VIN] => 3C6TRVDG5EE [DATEA] => 20140315 [LDATE] => 20140315 [MILES] => 450 [OCCURENCES] => 1 [CDESCR] => IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTARTED. 2) HEATED MIRRORS DON'T HEAT 3) BACKUP CAMERA DOESN'T ALWAYS COME ON UNTIL GOING FORWARD 4) BACKUP CAMERA WAS STUCK ON FOR 2 DAYS 5) SEAT BELT WARNING CHIMED FOR 1 AND 1/2 DAYS 6) WIPER BLADE BROKE 7) SLIDER DOOR IS TOO HARD 8) QUIT GOING FORWARD FROM A STOP LIGHT AFTER 2 MILES ON ROAD. STARTED FORWARD AFTER A FEW SECONDS. I DID NOTHING LIKE IT WAS IN NEUTRAL 9) BRAKES SQUEAL SO LOUD IT'S RIDICULOUS. NOW HAVE A GROWL SOUND AND PULLS TO LEFT 10)MODE BUTTON DOESN'T DO WHAT MANUAL SAYS IT WILL 11) MISSING CARGO NET FROM CONVENIENCE PACKAGE 12) DELIVERED WITH ROCK CHIPS IN WINDSHIELD AND HOOD 12) CAN'T PROGRAM KEYS THROUGH RADIO LIKE MANUAL SAYS 13) KEY FOBS WOULD NOT OPEN ALL DOORS WITH ONE BUTTON BUT NOW DOES WITH ME DOING NOTHING 14) SOMETIMES DINGS AT ME KEY IS IN IGNITION WHEN THE ARE NOT 16) CLUNKS OVER BUMPS 17) NOW AFTER 2300 MILES TRANSMISSION DOWN SHIFTS GOING DOWN HILL( SAME HILL I DRIVE EVERYDAY) AND ENGINE REVS TO 3300-3500 RPM WHEN COASTING 18) KEYS STICK IN IGNITION 19) CENTRAL POWER LOCK BUTTON ONLY WORKS WITH KEYS IN IGNITION AND TURNED ON 20) WATER GETS BEHIND BACK DOORS AT LOWER HINGE CORNER AND FREEZES ON AND BEHIND DOOR SEAL. HAVE TO BANG AND SCRAPE OFF TO CLOSE DOORS 21) SQUEAK IN BACK SUSPENSION 22) RADIO BLACKED OUT FOR 1/2 DAY. USED SCREEN BUTTON BUT DID NOTHING. IS THIS REALLY A 5.0 RADIO? *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1047131 [ODINO] => 10572523 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140204 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE [CITY] => BURNSVILLE [STATE] => MN [VIN] => 3C6TRVDG5EE [DATEA] => 20140315 [LDATE] => 20140315 [MILES] => 450 [OCCURENCES] => 1 [CDESCR] => IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTARTED. 2) HEATED MIRRORS DON'T HEAT 3) BACKUP CAMERA DOESN'T ALWAYS COME ON UNTIL GOING FORWARD 4) BACKUP CAMERA WAS STUCK ON FOR 2 DAYS 5) SEAT BELT WARNING CHIMED FOR 1 AND 1/2 DAYS 6) WIPER BLADE BROKE 7) SLIDER DOOR IS TOO HARD 8) QUIT GOING FORWARD FROM A STOP LIGHT AFTER 2 MILES ON ROAD. STARTED FORWARD AFTER A FEW SECONDS. I DID NOTHING LIKE IT WAS IN NEUTRAL 9) BRAKES SQUEAL SO LOUD IT'S RIDICULOUS. NOW HAVE A GROWL SOUND AND PULLS TO LEFT 10)MODE BUTTON DOESN'T DO WHAT MANUAL SAYS IT WILL 11) MISSING CARGO NET FROM CONVENIENCE PACKAGE 12) DELIVERED WITH ROCK CHIPS IN WINDSHIELD AND HOOD 12) CAN'T PROGRAM KEYS THROUGH RADIO LIKE MANUAL SAYS 13) KEY FOBS WOULD NOT OPEN ALL DOORS WITH ONE BUTTON BUT NOW DOES WITH ME DOING NOTHING 14) SOMETIMES DINGS AT ME KEY IS IN IGNITION WHEN THE ARE NOT 16) CLUNKS OVER BUMPS 17) NOW AFTER 2300 MILES TRANSMISSION DOWN SHIFTS GOING DOWN HILL( SAME HILL I DRIVE EVERYDAY) AND ENGINE REVS TO 3300-3500 RPM WHEN COASTING 18) KEYS STICK IN IGNITION 19) CENTRAL POWER LOCK BUTTON ONLY WORKS WITH KEYS IN IGNITION AND TURNED ON 20) WATER GETS BEHIND BACK DOORS AT LOWER HINGE CORNER AND FREEZES ON AND BEHIND DOOR SEAL. HAVE TO BANG AND SCRAPE OFF TO CLOSE DOORS 21) SQUEAK IN BACK SUSPENSION 22) RADIO BLACKED OUT FOR 1/2 DAY. USED SCREEN BUTTON BUT DID NOTHING. IS THIS REALLY A 5.0 RADIO? *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1061077 [ODINO] => 10585311 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140412 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => GRAND RAPIDS [STATE] => MI [VIN] => 3C6URVJG3EE [DATEA] => 20140428 [LDATE] => 20140428 [MILES] => 299 [OCCURENCES] => 0 [CDESCR] => AS SOON AS I TURNED ON THE CRUISE CONTROL SWITCH EVERY WARNING LIGHT ON THE DASH - ABS, SEATBELTS, BATTERY, EPC, AND OTHERS ALL IIT UP AS WELL AS THE CRUISE CONTROL ON LIGHT. I TOOK THE VEHICLE IN TO A DEALER IN GRAND RAPIDS, MI K&M NORTHFIELD DODGE AND THEY ARE UNABLE TO OBTAIN A PART. HOW WILL I KNOW IF THE AIRBAG, SEATBELT AND ABS SYSTEM IS WORKING PROPERLY OR IF IT IS A FALSE ALARM? CHRYSLER CORPORATION HAS PROMISED ME ANSWERS - AND A PART BUT AS OF THIS WRITING I HAVE NEITHER. I HESITATE TO DRIVE IT FOR FEAR THESE ITEMS MAY NOT BE WORKING AND THE WARNING LIGHTS ARE TRUE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 1078879 [ODINO] => 10605742 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140605 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS [CITY] => FLORENCE [STATE] => OR [VIN] => 3C6TRVAG2EE [DATEA] => 20140624 [LDATE] => 20140624 [MILES] => 4000 [OCCURENCES] => 1 [CDESCR] => I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LITHIA DODGE [DEALER_TEL] => [DEALER_CITY] => EUGENE [DEALER_STATE] => OR [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 1078880 [ODINO] => 10605742 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140605 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => FLORENCE [STATE] => OR [VIN] => 3C6TRVAG2EE [DATEA] => 20140624 [LDATE] => 20140624 [MILES] => 4000 [OCCURENCES] => 1 [CDESCR] => I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LITHIA DODGE [DEALER_TEL] => [DEALER_CITY] => EUGENE [DEALER_STATE] => OR [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 1078881 [ODINO] => 10605742 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140605 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => FLORENCE [STATE] => OR [VIN] => 3C6TRVAG2EE [DATEA] => 20140624 [LDATE] => 20140624 [MILES] => 4000 [OCCURENCES] => 1 [CDESCR] => I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LITHIA DODGE [DEALER_TEL] => [DEALER_CITY] => EUGENE [DEALER_STATE] => OR [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 1078882 [ODINO] => 10605742 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140605 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => FLORENCE [STATE] => OR [VIN] => 3C6TRVAG2EE [DATEA] => 20140624 [LDATE] => 20140624 [MILES] => 4000 [OCCURENCES] => 1 [CDESCR] => I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LITHIA DODGE [DEALER_TEL] => [DEALER_CITY] => EUGENE [DEALER_STATE] => OR [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 1078883 [ODINO] => 10605742 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140605 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => FLORENCE [STATE] => OR [VIN] => 3C6TRVAG2EE [DATEA] => 20140624 [LDATE] => 20140624 [MILES] => 4000 [OCCURENCES] => 1 [CDESCR] => I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => FWD [FUEL_SYS] => FI [FUEL_TYPE] => BF [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => LITHIA DODGE [DEALER_TEL] => [DEALER_CITY] => EUGENE [DEALER_STATE] => OR [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 1090948 [ODINO] => 10617285 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140720 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => WARRENTON [STATE] => VA [VIN] => 3C6TRVAGXEE [DATEA] => 20140729 [LDATE] => 20140729 [MILES] => 850 [OCCURENCES] => 0 [CDESCR] => I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE HAS SENT TWO REGIONAL TECHNICIANS TO TRY TO SOLVE THE ISSUE WHICH IS SOFTWARE RELATED. AFTER THE "REAR DOOR OPEN" MESSAGE WAS FIXED AN "ABS" MESSAGE APPEARED ON THE DASH. THAT WAS RESOLVED (SO THEY SAY) AND NOW THE BCM DOES NOT RECOGNIZE THE MIDDLE SEAT OF THE DUAL PASSENGER SEAT CONFIGURATION. THEY HAVE TRIED MULTIPLE TIMES TO REPROGRAM THE BCM BUT IT IS NOT WORKING. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 1090949 [ODINO] => 10617285 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140720 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => WARRENTON [STATE] => VA [VIN] => 3C6TRVAGXEE [DATEA] => 20140729 [LDATE] => 20140729 [MILES] => 850 [OCCURENCES] => 0 [CDESCR] => I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE HAS SENT TWO REGIONAL TECHNICIANS TO TRY TO SOLVE THE ISSUE WHICH IS SOFTWARE RELATED. AFTER THE "REAR DOOR OPEN" MESSAGE WAS FIXED AN "ABS" MESSAGE APPEARED ON THE DASH. THAT WAS RESOLVED (SO THEY SAY) AND NOW THE BCM DOES NOT RECOGNIZE THE MIDDLE SEAT OF THE DUAL PASSENGER SEAT CONFIGURATION. THEY HAVE TRIED MULTIPLE TIMES TO REPROGRAM THE BCM BUT IT IS NOT WORKING. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 1090950 [ODINO] => 10617285 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140720 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => WARRENTON [STATE] => VA [VIN] => 3C6TRVAGXEE [DATEA] => 20140729 [LDATE] => 20140729 [MILES] => 850 [OCCURENCES] => 0 [CDESCR] => I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE HAS SENT TWO REGIONAL TECHNICIANS TO TRY TO SOLVE THE ISSUE WHICH IS SOFTWARE RELATED. AFTER THE "REAR DOOR OPEN" MESSAGE WAS FIXED AN "ABS" MESSAGE APPEARED ON THE DASH. THAT WAS RESOLVED (SO THEY SAY) AND NOW THE BCM DOES NOT RECOGNIZE THE MIDDLE SEAT OF THE DUAL PASSENGER SEAT CONFIGURATION. THEY HAVE TRIED MULTIPLE TIMES TO REPROGRAM THE BCM BUT IT IS NOT WORKING. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 1093111 [ODINO] => 10618797 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140501 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => MILFORD [STATE] => DE [VIN] => 3C6TRVCG9EE [DATEA] => 20140804 [LDATE] => 20140804 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V032000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V034000, AND NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1093112 [ODINO] => 10618797 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140501 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => MILFORD [STATE] => DE [VIN] => 3C6TRVCG9EE [DATEA] => 20140804 [LDATE] => 20140804 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V032000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V034000, AND NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1101408 [ODINO] => 10628701 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140801 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => FORTUNA [STATE] => CA [VIN] => 3C6TRVDG5EE [DATEA] => 20140827 [LDATE] => 20140827 [MILES] => 66 [OCCURENCES] => 0 [CDESCR] => NOTICED UNDERBODY SHIELDS MISSING/ NOT INSTALLED. CONCERNED WITH DAMAGE RISK INCLUDING FIRE FROM CONVERTER BEING EXPOSED AND AN INCREASE IN FUEL DUE TO AERODYNAMIC LOSS. THE CENTER AND DRIVERS SIDE UNDERBODY SHIELDS (PLASTIC PANELS, FRONT OF VEHICLE DIRECTLY UNDER ENGINE) WERE NOT INSTALLED ON VEHICLE UPON DELIVERY AND OBSERVED THE ALL NEW PROMASTER VANS ON DEALERS LOT DID NOT HAVE THE SHIELDS DESCRIBED INSTALLED. DEALER COULD NOT GIVE ME AN EXPLANATION WHY THESE PANELS WERE NOT INSTALLED AT THE FACTORY BUT THAT I COULD BUY THEM. CONTACTED RAM REPRESENTATIVE SEVERAL TIMES, BUT THEY HAVE NOT PROVIDED AND EXPLANATION. THESE PANELS ARE LISTED IN THE PARTS LIST AS UNDERBODY SHIELDS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1104351 [ODINO] => 10630819 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140813 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => EDISON [STATE] => NJ [VIN] => 3C6TRVCG9EE [DATEA] => 20140904 [LDATE] => 20140904 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 RAM PROMASTER CARGO VAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1106061 [ODINO] => 10632081 [MFR_NAME] => Chrysler Group LLC [MAKETXT] => RAM [MODELTXT] => PROMASTER [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140814 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => CARNEGE [STATE] => PA [VIN] => 3C6URVJGXEE [DATEA] => 20140910 [LDATE] => 20140910 [MILES] => 1000 [OCCURENCES] => 0 [CDESCR] => TL-THE CONTACT OWNS A 2014 RAM RAM PROMASTER. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WITH THE REMOTE KEY FOB. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHO REPLACED THE OCCUPANT RESTRAINT CONTROL MODULE, HOWEVER, THEY COULD NOT PROGRAM THE NEW ORC TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PURCHASED THE VEHICLE ON AUGUST 14, 2014, AND WAS INFORMED BY THE DEALER THE VEHICLE WAS MADE AFTER THE NHTSA RECALL CAMPAIGN 14V294000(AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING)REPORT DATE. HOWEVER THE VEHICLE VIN IS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1000. RG [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) ram promaster Problems

ram promaster Problems

ram promaster 2014 Complaints

SERVICE BRAKES

in less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. jumped and started. 2nd time immediately turned off and unhooked jump. it restarted. 2) heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke 7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. started forward after a few seconds. i did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill i drive everyday) and engine revs to 3300-3500 rpm when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. used screen button but did nothing. is this really a 5.0 radio?

Reported in: BURNSVILLE MN || Crash: N || VIN #: 3C6TRVDG5EE

ELECTRICAL SYSTEM

in less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. jumped and started. 2nd time immediately turned off and unhooked jump. it restarted. 2) heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke 7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. started forward after a few seconds. i did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill i drive everyday) and engine revs to 3300-3500 rpm when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. used screen button but did nothing. is this really a 5.0 radio?

Reported in: BURNSVILLE MN || Crash: N || VIN #: 3C6TRVDG5EE

STRUCTURE

in less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. jumped and started. 2nd time immediately turned off and unhooked jump. it restarted. 2) heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke 7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. started forward after a few seconds. i did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill i drive everyday) and engine revs to 3300-3500 rpm when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. used screen button but did nothing. is this really a 5.0 radio?

Reported in: BURNSVILLE MN || Crash: N || VIN #: 3C6TRVDG5EE

ELECTRICAL SYSTEM

as soon as i turned on the cruise control switch every warning light on the dash - abs, seatbelts, battery, epc, and others all iit up as well as the cruise control on light. i took the vehicle in to a dealer in grand rapids, mi k&m northfield dodge and they are unable to obtain a part. how will i know if the airbag, seatbelt and abs system is working properly or if it is a false alarm? chrysler corporation has promised me answers - and a part but as of this writing i have neither. i hesitate to drive it for fear these items may not be working and the warning lights are true.

Reported in: GRAND RAPIDS MI || Crash: N || VIN #: 3C6URVJG3EE

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

i took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. they refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. there are now four recalls = all of them life threatening recalls that must be performed asap!! i am now told i have to drive 2 hours 15 minutes one way to get service for my vehicle. that is impossible for me as i am elderly and cannot drive that far. it is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Reported in: FLORENCE OR || Crash: N || VIN #: 3C6TRVAG2EE

EXTERIOR LIGHTING

i took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. they refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. there are now four recalls = all of them life threatening recalls that must be performed asap!! i am now told i have to drive 2 hours 15 minutes one way to get service for my vehicle. that is impossible for me as i am elderly and cannot drive that far. it is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Reported in: FLORENCE OR || Crash: N || VIN #: 3C6TRVAG2EE

ELECTRICAL SYSTEM

i took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. they refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. there are now four recalls = all of them life threatening recalls that must be performed asap!! i am now told i have to drive 2 hours 15 minutes one way to get service for my vehicle. that is impossible for me as i am elderly and cannot drive that far. it is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Reported in: FLORENCE OR || Crash: N || VIN #: 3C6TRVAG2EE

AIR BAGS

i took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. they refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. there are now four recalls = all of them life threatening recalls that must be performed asap!! i am now told i have to drive 2 hours 15 minutes one way to get service for my vehicle. that is impossible for me as i am elderly and cannot drive that far. it is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Reported in: FLORENCE OR || Crash: N || VIN #: 3C6TRVAG2EE

VEHICLE SPEED CONTROL

i took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. they refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. there are now four recalls = all of them life threatening recalls that must be performed asap!! i am now told i have to drive 2 hours 15 minutes one way to get service for my vehicle. that is impossible for me as i am elderly and cannot drive that far. it is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Reported in: FLORENCE OR || Crash: N || VIN #: 3C6TRVAG2EE

ENGINE

i purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. i took it to the dealer and left it there. as of today 7/29 it is still not fixed. according to the service manager at safford dodge in warrenton, va, the "bcm", basic control module is the problem. dodge has sent two regional technicians to try to solve the issue which is software related. after the "rear door open" message was fixed an "abs" message appeared on the dash. that was resolved (so they say) and now the bcm does not recognize the middle seat of the dual passenger seat configuration. they have tried multiple times to reprogram the bcm but it is not working.

Reported in: WARRENTON VA || Crash: N || VIN #: 3C6TRVAGXEE

ELECTRICAL SYSTEM

i purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. i took it to the dealer and left it there. as of today 7/29 it is still not fixed. according to the service manager at safford dodge in warrenton, va, the "bcm", basic control module is the problem. dodge has sent two regional technicians to try to solve the issue which is software related. after the "rear door open" message was fixed an "abs" message appeared on the dash. that was resolved (so they say) and now the bcm does not recognize the middle seat of the dual passenger seat configuration. they have tried multiple times to reprogram the bcm but it is not working.

Reported in: WARRENTON VA || Crash: N || VIN #: 3C6TRVAGXEE

UNKNOWN OR OTHER

i purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. i took it to the dealer and left it there. as of today 7/29 it is still not fixed. according to the service manager at safford dodge in warrenton, va, the "bcm", basic control module is the problem. dodge has sent two regional technicians to try to solve the issue which is software related. after the "rear door open" message was fixed an "abs" message appeared on the dash. that was resolved (so they say) and now the bcm does not recognize the middle seat of the dual passenger seat configuration. they have tried multiple times to reprogram the bcm but it is not working.

Reported in: WARRENTON VA || Crash: N || VIN #: 3C6TRVAGXEE

VEHICLE SPEED CONTROL

tl* the contact owns a 2014 ram promaster. the contact stated that nhtsa campaign number: 14v032000 (vehicle speed control), nhtsa campaign number: 14v034000, and nhtsa campaign number: 14v294000 (air bags , electrical system , exterior lighting) exceeded a reasonable amount of time for the recall repair. the dealer stated that the parts were not available for the repairs. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure.

Reported in: MILFORD DE || Crash: N || VIN #: 3C6TRVCG9EE

AIR BAGS

tl* the contact owns a 2014 ram promaster. the contact stated that nhtsa campaign number: 14v032000 (vehicle speed control), nhtsa campaign number: 14v034000, and nhtsa campaign number: 14v294000 (air bags , electrical system , exterior lighting) exceeded a reasonable amount of time for the recall repair. the dealer stated that the parts were not available for the repairs. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure.

Reported in: MILFORD DE || Crash: N || VIN #: 3C6TRVCG9EE

UNKNOWN OR OTHER

noticed underbody shields missing/ not installed. concerned with damage risk including fire from converter being exposed and an increase in fuel due to aerodynamic loss. the center and drivers side underbody shields (plastic panels, front of vehicle directly under engine) were not installed on vehicle upon delivery and observed the all new promaster vans on dealers lot did not have the shields described installed. dealer could not give me an explanation why these panels were not installed at the factory but that i could buy them. contacted ram representative several times, but they have not provided and explanation. these panels are listed in the parts list as underbody shields.

Reported in: FORTUNA CA || Crash: N || VIN #: 3C6TRVDG5EE

AIR BAGS

tl* the contact owns a 2014 ram promaster cargo van. the contact received a notification for recall nhtsa campaign number: 14v294000 (air bags, electrical system, exterior lighting). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure.

Reported in: EDISON NJ || Crash: N || VIN #: 3C6TRVCG9EE

ELECTRICAL SYSTEM

tl-the contact owns a 2014 ram ram promaster. the contact stated that the doors failed to lock with the remote key fob. the vehicle was taken to the dealer for a diagnostic testing who replaced the occupant restraint control module, however, they could not program the new orc to the vehicle. the vehicle was not repaired. the contact purchased the vehicle on august 14, 2014, and was informed by the dealer the vehicle was made after the nhtsa recall campaign 14v294000(air bags , electrical system , exterior lighting)report date. however the vehicle vin is included in the recall. the manufacturer was not notified of the failure. the approximate failure mileage was 1000. rg

Reported in: CARNEGE PA || Crash: N || VIN #: 3C6URVJGXEE