nissan altima Problems

nissan altima 2009 Complaints

POWER TRAIN

a traffic officer and investigated an incident where a vehicle owner was rum over by his vehicle. the vehicle does not have a physical key to operate the vehicle. there is an electronic "key" and a push button start/shut off switch. the driver parked the vehicle in a driveway with a steep grade. the vehicle was left in "drive" with the engine off. the driver exited and started to walk away from the vehicle. the vehicle started to roll backwards, down the driveway. the driver ran to the vehicle to try to stop it and was run over by the vehicle. it is possible to park the vehicle, shut the engine off and exit the vehicle with the transmission any gear selection and exit the vehicle. this is the second incident with this same model vehicle, but different years, that the engine was shut off, the transmission was left in drive and the vehicle ran over the driver. in both instances the vehicle was owned by the driver for a short time.

Reported in: LIVINGSTON NJ || Crash: Y || VIN #: 1N4AL21E29C

AIR BAGS

there is a problem with the 2009 nissan altima in which the passenger airbag turns off (indicated by a passenger airbag off light), while an adult passenger over 100 lbs is correctly seated on the passenger side, sitting square with seatbelts fastened. if an accident occurred while the airbag is turned off, the passenger is not protected in nissan altimas. at the least, an override on or off is needed because the weight sensor doesn't work correctly on the nissan altima, based on the first month of driving on my 2009 nissan altima, with a 108 pound passenger. i purchased a 2009 nissan altima from mossy nissan oceanside last month. today on 2 separate occasions the passenger airbag turned off. the first time it turned off, i checked the manual which stated that the passenger needs to sit correctly for the airbag to turn on. we believe she was, however her feet were on the right side rather than the center of the floor. later this evening, we made certain the passenger was sitting correctly when the passenger airbag off light turn on again. in both cases, within 10 minutes the airbag off light then turned off. if an accident occurs during the airbag failure period above, a fatality can easily occur.

Reported in: CARLSBAD CA || Crash: N || VIN #:

EQUIPMENT

i recently (12/30/08) bought a 09 nissan altima 2.5sl with connection package and within the first week of driving the car i came across an issue with the stereo. i turned on the car as i have for the past week by pressing the start button, but this time the stereo sound wasn't coming through the speakers. i cycled through the stereo modes (am/fm/xm/cd) and adjusted the volume up and all i heard was a consistent buzz coming through the speakers. i then turned off the car and restarted the vehicle where the stereo worked perfectly. i can't help but think this issue is attributed to an initialization problem with the stereo/car. since this issue occurred i haven't experienced the issue again as of the time that i am writing this (2 weeks later). i asked the dealership if there has been any other people that have experienced this, but they haven't had any complaints about a similar issue at this time. i just wanted to document this issue in case anybody else has experienced something similar.

Reported in: LONG BEACH CA || Crash: N || VIN #: 1N4AL21E79C

ELECTRICAL SYSTEM

the 2009 nissan altima has an electrical discharge design flaw. the headlights turn off automatically after 5 minutes, apparently the battery rapidly drains even after the auto-headlight shutoff with the car turned off. i purchased a 2009 nissan altima 2500s december 7th, 2008, the car died january 23rd, 2009. i drove the car from home to work in the rain. the car was parked for around 10 hours, after returning to drive home, the car was dead - the keyless entry didn't work, using the mechanical key to enter the car, the start button didn't work. aaa couldn't tow the car due to a height beam blocking the tow truck - the car couldn't be moved because the car was frozen in park due to the dead electrical system - the trunk couldn't be opened with the switch on the trunk or by the switch on the dash. aaa jumped the battery and the car has run for 3 days now without any problems. the battery was so fully drained that the radio needed to be reprogrammed with the time and stations. this raises questions of how many safety systems relying on the battery will fail - for example the car can roll away if shutoff in neutral - if the battery discharges, is the shift gear then frozen in neutral? the rapid discharge of the battery with the car off is a design flaw which leaves the consumer stranded, potentially in a dangerous situation.

Reported in: CARLSBAD CA || Crash: N || VIN #:

AIR BAGS:FRONTAL

tl*the contact owns a 2009 nissan altima. the contact stated that the passenger side air bag indicator illuminates whenever a light weight passenger is seated in the front seat. the manufacturer was notified and stated that anyone over 110 lbs. was meant to sit in the back seat of the vehicle and the air bag indicator was performing normally. the failure mileage was 2,500. updated 02/24/09. *lj updated 02/24/09. *jb

Reported in: CARLE PLACE NY || Crash: N || VIN #: 1N4AL21EX9C

AIR BAGS:FRONTAL

traveling 65 mph on the freeway, my daughter noticed her mom's "passenger airbag off" light was on. this happened before, nissan-usa checked the system at mossy nissan and stated the system is working properly. nissan-usa did not use weights to check the weight sensor, they drove around with a 125 lb passenger and concluded the airbag system is ok. nissan countered my safety suggestions below stating it would be very difficult to improve the airbag system due to nhtsa, and they would also need to crash test the car. mossy nissan is knew my wife is ~117 lbs and did not disclose to me the airbag safety deficiency prior to the sale. mossy nissan stated that because this system passed the nhtsa, they are not liable for anything. i counter that based on nissan's position, i am holding nissan corporation, mossy nissan, and nhtsa liable for any injuries which result from injury from an accident and also pain and suffering and any additional distress, especially if the airbag or other safety system fails. the nissan airbag system can lead to a fatality even with an adult 150+ lbs. just prior to an accident, the drive may become rough and the passenger can shift around. for a 150+ lb adult to defeat the airbag system, momentarily lift 1/2 your weight off the seat, as can occur due to movement just prior to an accident. the passenger airbag off light will turn on. immediately drop your weight back into the seat, the passenger airbag system will remain off for 10 seconds, the passenger airbag won't deploy in the crash. nhtsa should require nissan to recall this vehicle and lower the weight sensor to 80 lbs - and also program the flash memory so that the once the seatbelt is fastened, the passenger weight is determined and doesn't change (a passenger doesn't lose 40 lbs just because the road is bumpy) - sensors should mainly determine passenger position, not weight. a better system would have weight sensors in the back seat floor.

Reported in: CARLSBAD CA || Crash: N || VIN #: 1N4AL21EX9N

POWER TRAIN:AUTOMATIC TRANSMISSION

rented a 2009 nissan altima from avis los angeles airport. less than 1000 miles on the car and the transmission had a wining noise. the vehicle would rev when excess acceleration and on a hill with oncoming traffic the vehicle went into neutral and popped out of gear. the engine would not engage with oncoming traffic.

Reported in: REHOBOTH BEACH DE || Crash: N || VIN #: 1N4AL21E59N

AIR BAGS:FRONTAL

i have a 2009 nissan altima where the passenger side airbags are being disabled when a passenger sits in the car. a light on the dashboard shows that the airbags are turned off. this has happened to different passengers, of a variety of weight and size. none of the passengers have been small children. the lightest passenger was 110 pounds and the heaviest was 188 pounds. this has occurred more than 6 times. i have taken this to a nissan dealer twice and they are not able to fix the problem. i have found out that other nissan owners are having the same issue. i do have video proof that the airbags are turned off when a passenger is in the seat. i am horrified that nissan will not authorize a replacement of the air bag sensors. can you please help me? i do not want anyone to die because of this factory defect.

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4AL21E59N

AIR BAGS:SIDE/WINDOW

i have a 2009 nissan altima where the passenger side airbags are being disabled when a passenger sits in the car. a light on the dashboard shows that the airbags are turned off. this has happened to different passengers, of a variety of weight and size. none of the passengers have been small children. the lightest passenger was 110 pounds and the heaviest was 188 pounds. this has occurred more than 6 times. i have taken this to a nissan dealer twice and they are not able to fix the problem. i have found out that other nissan owners are having the same issue. i do have video proof that the airbags are turned off when a passenger is in the seat. i am horrified that nissan will not authorize a replacement of the air bag sensors. can you please help me? i do not want anyone to die because of this factory defect.

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4AL21E59N

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

4 week old nissan altima 2.5 sl, tires would lose air pressure in 1 week. went to dealer, dealer inspected vehicle and stated the all the tire sensors were leaking. dealer replaced all sensors. dealer stated that this is not the first noted problem with the sensors.

Reported in: BEAR DE || Crash: N || VIN #:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

loosing air pressure on tires. made light on dash to come on. found out, using soap with water that it was leaking around the valve stems of two tires due to factory improper installation and torque procedures of the vehicle tire pressure monitors or bad o-ring.

Reported in: MELBOURNE FL || Crash: N || VIN #: 1N4AL21E19N

ENGINE AND ENGINE COOLING:ENGINE

purchased new 2009 nissan altima on july 31st 2009, car died on august 13th 2009. dealer stated fusible link failure, to date (aug 19 09) no response from dealer per status on the vehicle. is there a problem associated with this as it relates to this vehicle ??. please let me know. updated 08/27/09 *bf the consumer received a call and was told the vehicle had a cracked engine from the manufacturing. updated 08/31/09.*jb

Reported in: QUEENS NY || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

purchased new 2009 nissan altima on july 31st 2009, car died on august 13th 2009. dealer stated fusible link failure, to date (aug 19 09) no response from dealer per status on the vehicle. is there a problem associated with this as it relates to this vehicle ??. please let me know. updated 08/27/09 *bf the consumer received a call and was told the vehicle had a cracked engine from the manufacturing. updated 08/31/09.*jb

Reported in: QUEENS NY || Crash: N || VIN #: 1N4AL21E79N

AIR BAGS

passenger airbag turns on and off even when passenger is in seat. it occurs frequently and daily. so far nissan has not issued any recalls, heard there was the same problems on the 2008. this was on a 2009 nissan altima coupe.

Reported in: PEORIA IL || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 nissan altima. while entering a parking space, she experienced unintended vehicle acceleration. as a consequence, she crashed into a building and sustained moderate injuries. the vehicle was towed to a dealer, and was in the process of being repaired. she notified the manufacturer, and is waiting for a response. the failure and current mileages were 200.

Reported in: NORWALK CT || Crash: Y || VIN #: 1N4AL21E59N

SUSPENSION:FRONT

loud noises from front suspension of vehicle and it was due to the front strut insulators resulting in a loud noise in the front of the brand new vehicle when driven.

Reported in: MESA AZ || Crash: N || VIN #: 1N4AL21E99N

EQUIPMENT

tl* the contact owns a 2009 nissan altima. he received a recall notice on 12-7-2009. he took the vehicle to be repaired on 12-8-2009. a technician from the dealer stated that nissan the manufacturer has suspended the ordering of the part. he called the nissan manufacturer and a representative opened a case. the failure and current mileages were unavailable.

Reported in: DESTIN FL || Crash: N || VIN #: 1N4AL21E19N

VEHICLE SPEED CONTROL

leased a new 2009 nissan altima on september 5, 2009 and on september 13, 2009 while my wife was pulling into a parking space at a local supermarket our car suddenly accelerated and crashed into the wall of the market. she was burnt on an arm because of the air bag deploying and suffered from a blood clot, both of which have healed.

Reported in: NORTH BRUNSWICK NJ || Crash: Y || VIN #: 1N4AL21E69N

VEHICLE SPEED CONTROL

leased a new 2009 nissan altima on september 5, 2009 and on december 29, 2009 while my wife was pulling into a parking space at her company's parking lot our car suddenly accelerated jumped a side walk, skimmed a tree and crashed into a second tree. this was view by a witness who saw her brakes lights on when the car accelerated. this is also the second accident within a four month time frame. she was very luck and not injured even though the air bag deployed. to date nissan usa has taken the position there is nothing wrong with the car.

Reported in: NORTH BRUNSWICK NJ || Crash: Y || VIN #: 1N4AL21E69N

SUSPENSION

strut insulators, part of suspension. this could cause strut insulators to creak.

Reported in: ORLANDO FL || Crash: N || VIN #: 1N4AL21E49C

ENGINE AND ENGINE COOLING

this is extremely urgent and important! i have a 2009 nissan altima. the other evening, i parked inside the lower level garage of my condominium. it is quite noisy. i have the keyless feature. i parked, pulled the starter instrument from its holder, got out of my car, hit lock on my instrument. and went to my unit. the engine was still running, and ran all night until the next day. there should be some safety feature, a warning device, or automatic shutoff upon exiting the car. there is nothing. someone eventually going to leave this model car running in their home because of this and someone is going to die. please act on this immediately!

Reported in: MIAMI BEACH FL || Crash: N || VIN #:

SERVICE BRAKES, ELECTRIC

i've gotten into a car accident involving 2 other cars, and complete brake failure. on october 8, 2009, i was driving by carson beach, located in south boston, ma, trying to find something to eat with a friend. i have seen that i was going only 28 mph's with no cars ahead of me. however, i knew the area was near the south boston state police headquarters, and i did not want any relations with a speeding ticket. i knew the posted speed limit was 30mph but my intent was to go at approximately 25 mph. this is my safety margin incase the speedometer goes up. at this point, the brakes did not work. when i stepped on it once, and numerous times to come, i remember the clunking noises as if someone was putting their feet to the ground, following a musical beat. so i look up and see how much space i got in front of me and noticed there was at least another 1/4 mile with no car in sight. i then look down to definitely make sure i was touching the brake and that it would stop. i looked down and kept stepping on the brake, and end up stretching forward my right foot to push the brakes. that did not work. for first thought, i was thinking i should if turn off the car but i doubt that would've work; it would've locked my steering wheel and braking would be harder. i panicked when i saw the traffic light sitting at red, with 2 cars on the left lane, and one on the right. i thought about having to swerve to the right lane, but there was another car right behind my blindside, so i did not go into the other lane. sitting in a brand new car, with brake failures, my friend and i were hopeless and resulted in rear-ending 2 completely stopped vehicles innocently waiting for the light to turn green. my car's air bags deployed, but we didn't get hurt. however, the pass. door was keeping my friend from getting out until someone outside ripped through and yanked the door open for him. at a cruising rate ~29 mph, i crashed into the other cars who were already stopped.

Reported in: QUINCY MA || Crash: Y || VIN #: 1N4AL24E99C

FUEL SYSTEM, GASOLINE

http://club.autohome.com.cn/bbs/thread-a-100012-5640635-1.html the fuel injector steel hose connect with rubber fuel line that connect point not used clamp ,is would be separated after long journey the car shake .the sprinkle out gasoline easy cause fire .

Reported in: WHITE HALL AR || Crash: N || VIN #: 1N4AL21E99N

AIR BAGS

passenger airbag off light randomly stays on when a passenger in seat. means the passenger is not protected by the air bag. this happens to passenger over 110 lbs. this is working as it supposed to, according to nissan dealer, anymore over 80 lbs sit in passenger seat, the light should be off and the airbag should be on. the dealer could not find out what is wrong. i search complaints on nhtsa and it turned out to be a large number of complaints on 07-09 model. please help us out, there is a truly a life related safety issue.

Reported in: STATE COLLEGE PA || Crash: N || VIN #: 1N4AL21E19N

VEHICLE SPEED CONTROL

in a rented 2009 nissan altima i backed out of the garage, lightly tapped a tree on the side of the driveway and then came to a full stop. i put the car in drive to realign it and the car accelerated uncontrollably crashing through the closing garage door and came within inches of the wall of the house. the car only stopped when it hit the edge of the stair leading into the house. airbags deployed and the passenger suffered a broken rib. all of the recent problems with toyota made me believe even more that this was an uncontrollable acceleration problem. hertz examined the car but claimed nothing was defective. my car insurance premium has risen as a result of this accident (my first ever) and i worry about others driving this model. this took place in plymouth, ma. this was a harrowing accident that could have ended with far more destruction and serious injury. i don't know if nissan has had other reports like this one, but i felt it important to file a safety complaint.

Reported in: BALTIMORE MD || Crash: Y || VIN #: 1N4AL21E19N

VEHICLE SPEED CONTROL

2009 nissan altima 2.5s cvt.....sudden excelleration.

Reported in: MOBILE AL || Crash: N || VIN #: 1N4AL21E09N

STRUCTURE

at regular driving, brakes failed at 7500 miles (while driving approximately 47 mph on the 5 freeway southbound). tustin nissan dealership found all 4 rotors warped and brakes defective. replaced all rotors and all brakes. also defective: driver's side rear view mirror (replaced at 8000 miles), paint trim peeling (upon new vehicle delivery).

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4BL24E69C

VISIBILITY

at regular driving, brakes failed at 7500 miles (while driving approximately 47 mph on the 5 freeway southbound). tustin nissan dealership found all 4 rotors warped and brakes defective. replaced all rotors and all brakes. also defective: driver's side rear view mirror (replaced at 8000 miles), paint trim peeling (upon new vehicle delivery).

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4BL24E69C

SERVICE BRAKES, HYDRAULIC

at regular driving, brakes failed at 7500 miles (while driving approximately 47 mph on the 5 freeway southbound). tustin nissan dealership found all 4 rotors warped and brakes defective. replaced all rotors and all brakes. also defective: driver's side rear view mirror (replaced at 8000 miles), paint trim peeling (upon new vehicle delivery).

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4BL24E69C

SERVICE BRAKES, HYDRAULIC

brakes failed at 7500 miles while driving approximately 47mph on a busy highway. nissan dealership found all 4 rotors warped and all 4 brakes defective. all were replaced under warranty. 2 days after dealership repairs, a very loud "clunking" noise was noticed while driving on another freeway and brakes failed once again at 50 mph. another nissan dealership stated there was a "brake rotor run-out excessive measure" and resurfaced rotors.

Reported in: LAGUNA NIGUEL CA || Crash: N || VIN #: 1N4BL24E69C

VEHICLE SPEED CONTROL

bought car new in 2009. it has surged forward out of control three times at slow or parking since i had it.

Reported in: MOBILE AL || Crash: N || VIN #: 1N4AL21E09N

VEHICLE SPEED CONTROL

bought car new in 2009. it has surged forward out of control three times at slow or parking speed since i had it.

Reported in: MOBILE AL || Crash: N || VIN #: 1N4AL21E09N

STRUCTURE

tl*- the contact owns a 2009 nissan altima. the contact observed when the vehicle was parked, that any time the right turn signal selector lever was engaged in an upward position to activate, the headlights operation occurred. the turn signal selector lever includes the function of the headlight switch. the vehilce had not been diagnosed by the authorized dealer. there were no prior warnings. the current and failure mileages were 26,000. updated 6/1/10 *cn updated 06/04/10

Reported in: MILFORD CT || Crash: N || VIN #: 1N4AL21E09C

VEHICLE SPEED CONTROL

when the brake pedal of my 09 altima 2.5s sedan is pressed, the car slows down as it should and then all of a sudden accelerates until the brake pedal is pressed harder when it comes to a complete stop. this does not happen always and the amount of sudden acceleration varies from time to time. today around 12:30pm, i tried to stop the car by pressing the brakes and it suddenly accelerated and hit another car. the police arrived, listened to what happened, and reported the accident as my fault. when i told her (officer dick) about the brake malfunction, she made fun of me saying -- "are you trying to pull off a toyota here?" i find the brakes of my car very unpredictable and that was the reason for today's crash. hope nhtsa will take this report seriously and do the needful.

Reported in: PALM BAY FL || Crash: Y || VIN #: 1N4AL21E69N

AIR BAGS:FRONTAL

my husband and i purchased a nissan altima 2009 sometime around october 2009. we immediately had problems with the "airbag turned off " light coming on even though i was sitting on the seat correctly and i weigh around 135 pounds which is more than enough weight to ensure that the airbag off light didn't turn on. i took my car to the dealership and even though i had video on my cell phone showing the problem occurring, i was asked to go on a ride around to see if the situation would repeat itself. because the light comes on randomly, and repeatedly, during that 10 minute ride it did not turn on. needless to say, after much insisting, nissan went ahead and replaced the sensor on the seat. this resulted in no change to the problem and i ride half the time with the "airbag turned off" light constantly on. i am afraid that if i ever get involved in an accident, the airbag will fail to deploy and it will result in my having a serious injury or death. i have not personally spoken to nissan since the sensor was replaced mainly because on the initial contact of the problem, they didn't seem to believe me even though i had video proof. i did want to make sure that this problem was reported just in case others are having the same problem as me.

Reported in: CORPUS CHRISTI TX || Crash: N || VIN #: 1N4AL21E69N

TIRES

my 2009 nissian altima drove great unless it was raining. when there was just a slight drizzle my altima would hydroplain uncontrollably. i was driving on interstate 40 in tennessee and it started to rain. my altima started hydroplaining really bad. i was driving at most 40 miles an hour in a 70 mph zone. it sounded like something was really wrong with the rear part of the car. the water from the road completely lifted the rear end of the car off the ground. i believe it was the tires that caused the problem. they were continental conti pro contact tires size 215/60/r16. it was so bad i pulled over at a rest area for the night. the next morning i start my trip again. the car was fine until it started misting rain again. i was going about 40 mph when the car hydroplained and spun out of control. i ended up in the ditch with a totalled car. while i was getting out of the car a woman with the exact car except for the color did the exact same thing, but her car came a stop in the middle of the interstate. i have checkes several nissian lots and not many of there cars come out with these particular tires. i made a complaint to the nissian company, which inspected the car and said that nothing was wrong the car. i am worried that people are at risk of being hurt driving these cars. i have never seen a car drive like this before.

Reported in: PANGBURN AR || Crash: Y || VIN #: 1N4AL21E89N

AIR BAGS:FRONTAL

i own a 2009 nissan altima. almost always when the passenger rides, the airbag off light turns on, the passenger is not protected. i went to the dealer, mossy nissan in oceanside, and the conclusion is that all nissan altimas have this problem -- this model car needs to be recalled so that sensitive enough sensors are installed to protect passengers - the female adult passenger is 110 lbs and not protected, that's a risk nissan corporation doesn't seem to care about.

Reported in: CARLSBAD CA || Crash: N || VIN #: 1N4AL21EX9N

SERVICE BRAKES, HYDRAULIC

tl* the contact owns a 2009 nissan altima. while entering the vehicle, the contact noticed that the rubber padding had fractured from the brake pedal without warning. the vehicle was not repaired. the current and failure mileages were 9,000. updated 08/11/10. *lj updated 08/17/10 the consumer stated the rubber brake pad fell off again as he was pulling out of the driveway. updated 12/03/10*jb

Reported in: SAN DIEGO CA || Crash: N || VIN #: 1N4BL21E49C

SERVICE BRAKES, HYDRAULIC

on july 27,2010 my vehicle was approaching a corner and trying to come to a stop. a truck was approaching perpendicular heading north. i motioned for the truck to take the right of way before making my turn. my foot was on the brake pedal, but the vehicle would not stop, resulting in the truck hitting my vehicle in the left front side, causing considerable damage. in addition the airbags did not deploy. the vehicle is now in the body shop. nissan na has been contacted , and planning to investigate the problem concerning the brakes and airbags. insurance is estimating body damage.

Reported in: HALLANDALE FL || Crash: Y || VIN #: 1N4AL21E59N

AIR BAGS

on july 27,2010 my vehicle was approaching a corner and trying to come to a stop. a truck was approaching perpendicular heading north. i motioned for the truck to take the right of way before making my turn. my foot was on the brake pedal, but the vehicle would not stop, resulting in the truck hitting my vehicle in the left front side, causing considerable damage. in addition the airbags did not deploy. the vehicle is now in the body shop. nissan na has been contacted , and planning to investigate the problem concerning the brakes and airbags. insurance is estimating body damage.

Reported in: HALLANDALE FL || Crash: Y || VIN #: 1N4AL21E59N

POWER TRAIN

have a 2009 nissan altima. been having problems with it for a year now. car keeps on jerking and stalling and would stop working while waiting at a stop sign. last incident was aug 15,2010. i was waiting at a stop signal on a hill and the car completely shut off on me, the car started to roll back. i had to hurry and put the car in park and restart the car. everytime i go to the dealership they can't find what's wrong or they will tell me nothings wrong. this car is very dangerous and nissan needs to figure out the problem.

Reported in: MONROEVILLE PA || Crash: N || VIN #:

WHEELS

tl* the contact owns a 2009 nissan altima. while driving approximately 55 mph he began to feel vibrations in the steering wheel. the vehicle was taken to an authorized dealer where he was informed the failure may be due to the wheel mounts. the vehicle was not repaired. the failure continued to recur whenever he would drive approximately 55-60 mph. the vehicle was taken back to an authorized dealer where the tires were balanced and the wheel racks were replaced. the failure continued. the failure mileage was 12,000 and the current mileage was 20,000.

Reported in: AVON LAKE OH || Crash: N || VIN #: 1N4AL21E49N

AIR BAGS:FRONTAL

passenger air bag disabled light comes on intermittently with an adult in the passenger seat exposing the passenger to the possibility of no air bag deployment in a collision. dealer refuses to repair the problem as he cannot recreate the problem. i have advised him that i have video of the problem and he won't look at it. on 7/28/2010 i notified nissan, cert. mail return receipt and gotten an case number [xxx]. the auto has 11,200 miles and this problem was originally reported to nissan 7/28/2010. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: NORTHPORT NY || Crash: N || VIN #: 1N4AL21EX9N

AIR BAGS:FRONTAL

passenger airbag (disabled) light turns on even when a passenger is seated (over 150 pounds).

Reported in: CHICAGO IL || Crash: N || VIN #:

AIR BAGS:FRONTAL

tl*the contact owns a 2009 nissan altima. when the contact was seated in the front passenger seat the side air bag activated. the contact took the vehicle to the dealer to have the seat bottom and sensor replaced and that did not remedy the issue. the contact called the manufacturer and was advised that she does not weigh enough to activate the air bag and she was seated improperly. the contact stated that she weighs 140 pounds and the passenger side air bag should not activate. the contact fears that if she were involved in a crash that the passenger side air bag would not deploy. the failure mileage was 30,982.

Reported in: QUEEN CREEK AZ || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM: SOFTWARE

my 2009 nissan altima coupe passenger side air bag will go off and on when an adult is sitting in the seat. this has been an intermittent problem. i have had it in to the nissan dealer to fix the problem on two different occasions and both times they tell me there is nothing wrong. (it has always done this - every time a passenger is in my vehicle) my research indicates the 2007/2008 coupes were recalled for what appears to be same issue (08v521000). i can't get the dealer to fix the problem. i don't want to die in the crash or someone else to die in a crash because the airbag didn't inflate. help! updated ivoq 05/25/11

Reported in: MAIZE KS || Crash: N || VIN #: 1N4BL24E69C

AIR BAGS

my 2009 nissan altima coupe passenger side air bag will go off and on when an adult is sitting in the seat. this has been an intermittent problem. i have had it in to the nissan dealer to fix the problem on two different occasions and both times they tell me there is nothing wrong. (it has always done this - every time a passenger is in my vehicle) my research indicates the 2007/2008 coupes were recalled for what appears to be same issue (08v521000). i can't get the dealer to fix the problem. i don't want to die in the crash or someone else to die in a crash because the airbag didn't inflate. help! updated ivoq 05/25/11

Reported in: MAIZE KS || Crash: N || VIN #: 1N4BL24E69C

AIR BAGS

2009 nissan altima 2.5s - passenger airbag disabled light comes on when a person is sitting in the passenger seat indicating that the passenger airbag will not deploy in any situation. the passenger meets and passes the weight requirement and is seated correctly. we can not produce this issue on demand. environment doesn't seem to matter. shape and size of the passenger doesn't seem to matter either. dealer replaced the seat bottom 6 or so months ago. didn't fix the issue. my wife and i were blamed continually for months (10 or so) as being the cause of the issue. i documented with video and they still said it was our fault. one day we almost got hit and i the nissan dealer i would hold them liable. that day the disabled light remained on and we were able to show the dealer. after that an engineer game in to check the car. they said the system works are it should, we were not doing anything wrong and they couldn't find a fault. that engineer submitted the issue up the chain to the altima engineers in the usa. it has been two months now and no resolution has been made. nissan has told me they are re-engineering the seat bottom and a replacement part will be produced. it will take time they say. my wife and i have had this car and complained about this issue from the first month we owned this car back in sep/oct 2009.

Reported in: BELLEVILLE 00 || Crash: N || VIN #: 1N4AL21EX9C

AIR BAGS

tl* the contact owns a 2009 nissan altima coupe. the contact was driving at an unknown speed with the passenger seat occupied when she noticed that the air bag warning light was illuminated. the failure persisted intermittently so the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the bottom portion of the front passenger seat was replaced but the failure continued. the contact was informed by the manufacturer that they were aware of the failure but provided no assistance. the failure mileage was unknown and the current mileage was 16,877.

Reported in: BALTIMORE MD || Crash: N || VIN #: 1N4AL24EX9C

ELECTRICAL SYSTEM

tl*the contact owns a 2009 nissan altima. while driving approximately 55 mph, the vehicle began to jerk and exhibit trouble moving forward. also, the check engine light illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the contact was informed of a failure within the electrical system. the system was repaired. approximately five months later, the vehicle would not start and was towed to an authorized dealer where the vehicle was diagnosed (contact could not recall the diagnosis); an unknown repair was performed. approximately four months later, the vehicle experienced the same failure and the vehicle would not start. the during the failure, the anti-theft light began illuminated and after repeated attempts, the contact was able to get the vehicle started. the vehicle was taken to an authorized dealer where the contact was informed that the ipdm failed; the vehicle was repaired. the failure mileage was unknown and the current mileage is approximately 21,000. updated 03/02/11 *bf updated 03/08/11*jb

Reported in: MACON GA || Crash: N || VIN #: 1N4AL21E99N

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 nissan altima. the contact stated that when driving at any speed, the contact noticed that the vehicle would accelerate forward intermittently without warning. the vehicle was taken to the dealer and they were unable to duplicate the failure. the manufacturer was notified who advised the contact to take the vehicle to the dealer but did not offer any additional assistance. the vehicle was not repaired. the vin was unavailable. the current mileage was 24,023 and the failure mileage was unknown.

Reported in: MONROEVILLE PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

intelligent key waning light would flash infrequently while driving and this warning warns of bcm failure and the end result is the vehicle will not start leaving the driver stranded at any place and time. repairs have not been completed yet, but i was told that bcm replacement would solve the problem.

Reported in: OKLAHOMA OK || Crash: N || VIN #:

EQUIPMENT

i have a 2009 nissan altima with just over 13000 miles on it. last week as i was driving to work at about 65 mph i heard what sounded like a shotgun blast over my head. the sunroof glass had shattered (more like exploded) leaving about a 2 foot circular hole in the glass. at first i thought something must have hit me but when i pulled over i could obviously see that the glass was mushroomed out as if it had exploded from the inside out, not pushed in. i took the car to my nissan dealer and they agreed that that there was no evidence that anything had hit the glass and that it had simply spontaneously shattered. they also pointed out chips in the paint on the roof and trunk lid caused by the pieces of broken glass. after first denying any coverage, nissan now has agreed to pay for the new glass as a "goodwill repair" but they still refuse to pay for installation or the paint damage. the dealership picked up the installation and my insurance company is covering the $2500 of paint damage. i did contact nissan consumer affairs to appeal their decision but was very curtly denied again. *ln

Reported in: DAVENPORT IA || Crash: N || VIN #: 1N4AL21E39C

STRUCTURE

i have a 2009 nissan altima with just over 13000 miles on it. last week as i was driving to work at about 65 mph i heard what sounded like a shotgun blast over my head. the sunroof glass had shattered (more like exploded) leaving about a 2 foot circular hole in the glass. at first i thought something must have hit me but when i pulled over i could obviously see that the glass was mushroomed out as if it had exploded from the inside out, not pushed in. i took the car to my nissan dealer and they agreed that that there was no evidence that anything had hit the glass and that it had simply spontaneously shattered. they also pointed out chips in the paint on the roof and trunk lid caused by the pieces of broken glass. after first denying any coverage, nissan now has agreed to pay for the new glass as a "goodwill repair" but they still refuse to pay for installation or the paint damage. the dealership picked up the installation and my insurance company is covering the $2500 of paint damage. i did contact nissan consumer affairs to appeal their decision but was very curtly denied again. *ln

Reported in: DAVENPORT IA || Crash: N || VIN #: 1N4AL21E39C

POWER TRAIN:AUTOMATIC TRANSMISSION

vehicle transmission failed. from a stand still at a stop light, the vehicle shook and then jumped forward 2 feet as if being rear ended from behind. when the light turned green, i stepped on the gas and the vehicle started to accelerate. then the vehicle made grinding noises, hesitated, shook, and completely lost power to the wheels. the first incident (jumping 2 feet) almost caused me to hit the vehicle in front of me. the second incident almost cause the vehicle behind me to rear end me because we were accelerating to merge onto a main road, and my vehicle all of a sudden stopped dead in the middle of the road, but with the engine still running.

Reported in: SILVER SPRING MD || Crash: N || VIN #: 1N4AL21E39N

UNKNOWN OR OTHER

heat shield on exhaust center pipe overheated and broke. pipe and gaskets required replacement by dealer.

Reported in: SCOTTSDALE AZ || Crash: N || VIN #: 1N4AL21E29N

ENGINE AND ENGINE COOLING:COOLING SYSTEM

tl* the contact owns a 2009 nissan altima. the contact was driving 70 mph when the vehicle stalled without warning. the air filter has caught on fire and was detected by the sensor. the contact was able to extinguish the fire but the air filter housing had melted. the vehicle was taken to a local repair shop where the mechanic was unable to diagnose the failure. the manufacturer was contacted but did not offer any assistance. the vehicle was repaired. the failure and current mileage was 48,000. updated 04/15/2011*lj dealer responded that no recall is issued on my make and model year so they can not proceed. updated 1/13/2012 *ln

Reported in: LOS ANGELES CA || Crash: N || VIN #: 1N4AL21E18N

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

front windows rolling down on their own while not near vehicle. this has occurred while the vehicle is not operating (turned off) and while using each of our two key fobs as the primary fob, once while my wife was in her place of work.

Reported in: GREENVILLE NC || Crash: N || VIN #: 1N4AL21E59C

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

the tire pressure sensors (tire valves) have failed 4 times in 33,000 miles on my 2009 nissan altima. the material used to construct the vale corrodes and then fractures easily during snow tire removal process. this causes the valve to leak resulting in flat tires. so far replaced under warranty but will cost upwards of $110 each after warranty expires not to mention aaa calls & inconvenience.

Reported in: PITTSBURGH PA || Crash: N || VIN #:

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

my 2009 nissan altima power windows that when you use the required buttons to raise the window or windows they raise themselves without the assistance of keeping your finger on the upside of the button. so they raise up automatically and if you have kids or dogs or someonewith their head,hands or fingers the window does not stop until it reaches the closed position. my dog was caught in one but i was fast enough to stop and lower the window. what if a child has any part of their body and one does not see them. these windows should not have the automatic up feature.

Reported in: HOLLISTER CA || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

my 2009 nissan altima power windows that when you use the required buttons to raise the window or windows they raise themselves without the assistance of keeping your finger on the upside of the button. so they raise up automatically and if you have kids or dogs or someonewith their head,hands or fingers the window does not stop until it reaches the closed position. my dog was caught in one but i was fast enough to stop and lower the window. what if a child has any part of their body and one does not see them. these windows should not have the automatic up feature.

Reported in: HOLLISTER CA || Crash: N || VIN #: 1N4AL21E49N

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 nissan altima. while driving approximately 5 mph, the contact attempted to park when the vehicle suddenly accelerated while the brake pedal was depressed. the vehicle went over a curb and crashed into a row of bushes. the vehicle sustained body damage yet there were no injuries. the police reported to the scene and a report was filed. the vehicle was driven to the dealer where the technicians were unable to diagnose a failure. the vehicle was not repaired. the approximate failure mileage was 39,000.

Reported in: HAYDEN AL || Crash: Y || VIN #: 1N4AL21E99N

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

tl* the contact owns a 2009 nissan altima. the contact stated that the master cylinder was leaking fluid abnormally. the safety warning light started to illuminate and the vehicle was taken to the dealer. after inspecting the failure, they replaced the master cylinder under warranty. the manufacturer was not contacted. the failure mileage was 11,165. updated 07/08/11*lj the consumer stated each time he went to the dealer, brake fluid had to be added. the mastery cylinder was leaking. updated 07/20/11

Reported in: OCEANSIDE CA || Crash: N || VIN #: 1N4AL21E89N

SERVICE BRAKES, HYDRAULIC

tl* the contact owns a 2009 nissan altima. the contact stated that the master cylinder was leaking fluid abnormally. the safety warning light started to illuminate and the vehicle was taken to the dealer. after inspecting the failure, they replaced the master cylinder under warranty. the manufacturer was not contacted. the failure mileage was 11,165. updated 07/08/11*lj the consumer stated each time he went to the dealer, brake fluid had to be added. the mastery cylinder was leaking. updated 07/20/11

Reported in: OCEANSIDE CA || Crash: N || VIN #: 1N4AL21E89N

TIRES

2009 nissan altima. losing tire pressure.

Reported in: BROOKLYN NY || Crash: N || VIN #:

AIR BAGS

passenger side airbag light comes on and stays on with adult (150 lbs plus) in the passenger seat. this happens about 50% of the time. nissan has been aware of this problem for years and so far has done little to correct the problem. the problem started the first month after purchase of the new vehicle on 4-20-2009 and was reported to the dealer. they found no trouble with the airbag system.

Reported in: CHANDLER AZ || Crash: N || VIN #: 1N4BL21E09N

ELECTRICAL SYSTEM

2009 nissan altima 2.5s was backed into in a parking lot, low speed collision, minor damage to rear bumper. a few days after this incident, when trying to start car with keyless ignition system, it took nearly 30 minutes to start. it is required that the brakes be depressed to start car, but when pushing on brakes, the brake lights do not turn on, and when ignition button is pushed it only turns on the accessories, which is the normal action expected if brake pedal was not being pressed. it is not clear if this is because of the collision or just highly coincidental. i believe that this is a problem with the brake switch. this is now an intermittent problem, but has made the car unreliable with the possibility to leave a driver stranded. *tt

Reported in: LINCOLN NE || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

tl* the contact owns a 2009 nissan altima. the contact stated that while driving for 150 miles, he heard a loud noise and the vehicle stalled. the tacometer did not display a reading and the vehicle rapidly decelerated. an authorized dealer was unsuccessful at duplicating the failure after five attempts. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 36,000 and the current mileage was 85,325.

Reported in: ASHLAND OR || Crash: N || VIN #: 1N4AL21E19C

POWER TRAIN

s10 appropriate handling- copy of a letter to nissan re acceleration problems with his 2009 nissan altima 2.5 sl *tgw the consumer stated when she merged onto a major highway, she applied the accelerator pedal, and soon discovered the vehicle was decreasing in speed, instead of increasing. the consumer stopped to a repair shop, but they were unable to find any problems. after approximately an hour and a half of driving at a constant speed of 60 mph, the acceleration problem returned. going up hills, was extremely difficult and the top speed of going up a hill was 45 mph. the vehicle was towed to a dealer and the next day the consumer was informed they were unable to diagnose and fix the acceleration problem. the consumer continued to experience the same problems. the consumer took the vehicle to her local dealer, and they were unable to diagnose a problem as well. *jb

Reported in: GLEN BURNIE MD || Crash: N || VIN #: 1N4AL21E79N

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

s10 appropriate handling- copy of a letter to nissan re acceleration problems with his 2009 nissan altima 2.5 sl *tgw the consumer stated when she merged onto a major highway, she applied the accelerator pedal, and soon discovered the vehicle was decreasing in speed, instead of increasing. the consumer stopped to a repair shop, but they were unable to find any problems. after approximately an hour and a half of driving at a constant speed of 60 mph, the acceleration problem returned. going up hills, was extremely difficult and the top speed of going up a hill was 45 mph. the vehicle was towed to a dealer and the next day the consumer was informed they were unable to diagnose and fix the acceleration problem. the consumer continued to experience the same problems. the consumer took the vehicle to her local dealer, and they were unable to diagnose a problem as well. *jb

Reported in: GLEN BURNIE MD || Crash: N || VIN #: 1N4AL21E79N

POWER TRAIN

tl* the contact owns a 2009 nissan altima. the contact was driving 88 mph when the vehicle exhibited an abnormal whining noise from under the hood. the vehicle then decelerated without warning and would not accelerate past 20 mph. the vehicle was taken to the dealer performed a diagnostic that located several failures, unknown to the contact. the dealer then test drove the vehicle and was able to duplicate the failure. the manufacturer advised the dealer that the specifications for the transmission had recently changed and there was an excess of transmission fluid in the vehicle. the dealer removed one half quart of the transmission fluid, but the failure continued to recur. the vehicle was not repaired. the failure mileage was 41,550 and the current mileage was 42,800.

Reported in: SOMERVILLE MA || Crash: N || VIN #: 1N4AL21E99N

SERVICE BRAKES, HYDRAULIC

tl* the contact owns a 2009 nissan altima. the contact stated while driving approximately 5 mph, she applied the brake and the pedal depressed to the floor. the vehicle surged forward and caused her to crash into a tree and a metal pole. the contact was not injured. the vehicle was towed to an independent repair shop. the failure was not diagnosed. the manufacturer was made aware of the failure and informed the contact that they would send an inspector to examine the vehicle. the failure mileage was 16,000. updated 11/29/11 *cn updated 12/07/11

Reported in: HOLBROOK NY || Crash: Y || VIN #: 1N4AL21E89N

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 nissan altima. the contact stated while driving approximately 5 mph, she applied the brake and the pedal depressed to the floor. the vehicle surged forward and caused her to crash into a tree and a metal pole. the contact was not injured. the vehicle was towed to an independent repair shop. the failure was not diagnosed. the manufacturer was made aware of the failure and informed the contact that they would send an inspector to examine the vehicle. the failure mileage was 16,000. updated 11/29/11 *cn updated 12/07/11

Reported in: HOLBROOK NY || Crash: Y || VIN #: 1N4AL21E89N

AIR BAGS

tl* the contact owns a 2009 nissan altima. the contact stated was driving 35 mph when he was involved in a crash. the front driver side air bag did not deploy. the vehicle was destroyed. the manufacturer was contacted and advised that the vehicle was safe to drive and the air bag did not deploy because the air bag sensor was not close enough to the battery area, where the vehicle was struck. the vin was not available. the failure and the current mileage was 27,000. updated 12/13/11*lj

Reported in: PROSPECT CT || Crash: Y || VIN #:

SERVICE BRAKES, HYDRAULIC

my brake light kept coming on only a few months after i bought the car. i took it in and they said they replaced the brake master cylinder because it was leaking. about a year later i started hearing screeching when i braked, mostly at night or in cool weather. i had the brake pads looked at and they were fine. now the brake light is coming on again, but i don't want to pay for another replacement master cylinder since my warranty is expired. nissan knows about these defective brake cylinders and should be held responsible and made to recall cars up to 2009 or 2010!

Reported in: SAN GABRIEL CA || Crash: N || VIN #: 1N4AL24EX9C

POWER TRAIN

the automatic transmission seemed to be binding at all speeds. the dealership examined it and advised the transmission would need to be replaced under warranty. they stated a replacement transmission would be available in 3 days. as of this point the replacement transmission is still not available. the vehicle is "ok to drive" per the dealer. but given the potential for vehicle failure a 2 month wait for a replacement transmission is not acceptable.

Reported in: GALAX VA || Crash: N || VIN #: 1N4AL21E19N

VEHICLE SPEED CONTROL

while pulling into parking space in parking garage the car suddenly accelerated while foot was on brake. struck concrete pillar causing airbag to deploy causing minor injuries to driver.

Reported in: PONTOON BEACH IL || Crash: Y || VIN #:

SEATS

on multiple occasions since taking ownership of this 2009 nissan altima 2.5 s sedan, the passenger airbag warning light has come on, meaning that the airbag was disarmed, while a full sized adult was seated in the passenger seat. on the most current occasion, my wife was sitting properly with only her legs extended when this occurred (seatbelt was on properly too). i took a picture of the warning light, my wife seated in the passenger seat with my camera phone to show to a nissan service center, as i had hoped they would fix this defect under warranty. the nissan dealership could not replicate the warning light, so they said they would not be able to fix this issue. doing some research both here and on other sources, there was a major recall of some 200,000 nissan altimas in 2007 and 2008 for this very same issue. the worry that i have is that god forbid we are ever in a collision, that the airbag might not be there when we need it most. the feature is added in the nissan altima to guard against small children or preteens who are seated in the front passenger seat from airbag-inflation related injuries. what it has done is put the lives of many nissan altima owners in jeopardy. shame on nissan for not designing this feature poorly or not removing it from their design entirely with the previous history of recalls in prior years. this defective seat sensor system needs to be replaced, recalled, or fixed in my opinion.

Reported in: EXTON PA || Crash: N || VIN #: 1N4AL21E59N

AIR BAGS

on multiple occasions since taking ownership of this 2009 nissan altima 2.5 s sedan, the passenger airbag warning light has come on, meaning that the airbag was disarmed, while a full sized adult was seated in the passenger seat. on the most current occasion, my wife was sitting properly with only her legs extended when this occurred (seatbelt was on properly too). i took a picture of the warning light, my wife seated in the passenger seat with my camera phone to show to a nissan service center, as i had hoped they would fix this defect under warranty. the nissan dealership could not replicate the warning light, so they said they would not be able to fix this issue. doing some research both here and on other sources, there was a major recall of some 200,000 nissan altimas in 2007 and 2008 for this very same issue. the worry that i have is that god forbid we are ever in a collision, that the airbag might not be there when we need it most. the feature is added in the nissan altima to guard against small children or preteens who are seated in the front passenger seat from airbag-inflation related injuries. what it has done is put the lives of many nissan altima owners in jeopardy. shame on nissan for not designing this feature poorly or not removing it from their design entirely with the previous history of recalls in prior years. this defective seat sensor system needs to be replaced, recalled, or fixed in my opinion.

Reported in: EXTON PA || Crash: N || VIN #: 1N4AL21E59N

STRUCTURE:BODY

11/29/11 i purchased the care on 12/9/11 after a heavy down pour of rain i went to get in the car upon closing the door i heard water moving around as i drove it became clear it was water. each stop there was a sound of water upon reaching work the sound was faint after the work day ended there was a puddle under the drivers door. it hasn't rained since thank god would this be part of a recall.

Reported in: FOLCROFT PA || Crash: N || VIN #: 1N4AL21E99N

AIR BAGS

was in a wreck and the driver side air bags did not come out.

Reported in: LEXINGTON KY || Crash: Y || VIN #: 1N4AL21E59N

SERVICE BRAKES, HYDRAULIC

i wish to file a complaint about a brake fluid leak from the master cylinder into the vacuum booster. on this date, the brake warning light turned on. i inspected the master cylinder and noticed that fluid was at the minimum level. i purchased brake fluid and filled the reservoir. when i took the car in for a routine oil change today (january 5, 2012, i told the dealer what i had done. they inspected the car and found the master cylinder was leaking brake fluid into the vacuum booster due to a faulty o-ring. the work was covered by my warranty. however, because it is unusual for a master cylinder to fail with so few miles on the car, i checked on the internet and found that a number of other altima owners have experienced this problem, and i am concerned that there may be a safety issue brewing. i understand that the nhtsa in may 2011 was planning to investigate similar problems in 2007-08 altimas. it appears the problem may be in 2009 atimas also.

Reported in: ARNOLD CA || Crash: N || VIN #: 1N4AL21E69N

SERVICE BRAKES, HYDRAULIC

brake light started coming on and off on dashboard. brake operation was not affected at the time. brake fluid level was low, no visible leaks and brake pads were not worn out. dealer diagnosed a master cylinder leaking internally into brake booster. this premature failure seems similar to the current investigation for the 07-08 altima.

Reported in: PALM HARBOR FL || Crash: N || VIN #: 1N4AL21E29C

SERVICE BRAKES, HYDRAULIC

the low brake fluid light came on and i found out the brake master cylinder leaks brake fluid into the brake booster. there are no leaks at the calipers, hoses, or any other areas. this is a known issue with the 2007 and 2008 and there is an open investigation for those years nhtsa action number: pe11020, but it does not the include 2009. *kb

Reported in: ROSEVILLE CA || Crash: N || VIN #: 1N4AL21E29N

ENGINE AND ENGINE COOLING

popping noise from under car. took it in and dealer first told me it was normal that it was the exhaust system cooling off. i did not accept his response because the popping was must too loud and i contacted nissan america who got engineers involved. they finally concluded that it was the heat shield. the dealer worked on it and it seemingly got better for a while but it has kept recurring since then. i have taken it back to the dealer for rework several times and it helps for a while but returns. i have contacted nissan american and they are currently getting engineering involved again. hopefully they will come up with a fix. very loud and annoying.

Reported in: MACON GA || Crash: N || VIN #: 1N4AL21E59N

STEERING

after about 37000 miles i started to hear a "whirring" or kind of "roaring" noise while driving. i noticed the noise sped up and got a bit louder as i accelerated. i asked a mechanic to check the brakes and those were fine. at the next oil change, i asked the mechanic to ride in the car because the noise had gotten louder. they found one of the front wheel bearings to be worn out. i took the car to a dealer, because the wheel bearings are covered under the power-train warranty until 60000 miles. the dealer found both front wheel bearings "completely worn out" (per their notes on the work order). wheel bearings should not be wearing out this early.

Reported in: ABINGDON MD || Crash: N || VIN #:

SUSPENSION

after about 37000 miles i started to hear a "whirring" or kind of "roaring" noise while driving. i noticed the noise sped up and got a bit louder as i accelerated. i asked a mechanic to check the brakes and those were fine. at the next oil change, i asked the mechanic to ride in the car because the noise had gotten louder. they found one of the front wheel bearings to be worn out. i took the car to a dealer, because the wheel bearings are covered under the power-train warranty until 60000 miles. the dealer found both front wheel bearings "completely worn out" (per their notes on the work order). wheel bearings should not be wearing out this early.

Reported in: ABINGDON MD || Crash: N || VIN #:

POWER TRAIN

i purchased a 2009 nissan altima 2 years ago and the vehicle has being nothing but problems since the beginning, on top of that the maintenance is very costly if you take it to the dealer. i take my car to ase certified mechanics at pep-boys and the labor is allot cheaper than dealer pricing, my car has always being maintained by the schedule maintenance according to the owners manual and recently i had my transmission service by the pep-boys and they sell by my standards better quality oil like valvoline cvt oil being that i saved some money through pep-boys they did the service and everything went well till recently my tranny, went out and hey blamed the oil wasn't the right color according to the nissan tech, now i want to know how can valvoline sell a certified nissan product to millions of consumers and they say it's not covered under the mfg, warranty.

Reported in: ONTARIO CA || Crash: N || VIN #: 1N4AL21EX9N

ENGINE AND ENGINE COOLING

2009 altima 2.5 sl. consumer writes in regards to entering nissan's consumer arbitration process *tgw the consumer stated the dealer had the vehicle on november 15, and 16, 2011 to inspect and repair a chronic mechanical issue that had been going on for the past 16 months. the vehicle would make a popping sound after the engine was warm, when the vehicle sat idle or turned off. while removing the initial heat shield rivets and replacing them with larger rivets, it resulted in a slightly muted popping noise. the consumer was concerned that overtime, the expansion and contraction of the metal surfaces will weaken and potentially fail. the dealer replaced the sepentine belt, tensioner and exhaust system, but the noise continued. *jb

Reported in: ANDOVER MN || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2009 altima 2.5 sl. consumer writes in regards to entering nissan's consumer arbitration process *tgw the consumer stated the dealer had the vehicle on november 15, and 16, 2011 to inspect and repair a chronic mechanical issue that had been going on for the past 16 months. the vehicle would make a popping sound after the engine was warm, when the vehicle sat idle or turned off. while removing the initial heat shield rivets and replacing them with larger rivets, it resulted in a slightly muted popping noise. the consumer was concerned that overtime, the expansion and contraction of the metal surfaces will weaken and potentially fail. the dealer replaced the sepentine belt, tensioner and exhaust system, but the noise continued. *jb

Reported in: ANDOVER MN || Crash: N || VIN #:

STEERING

my 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key warning light would blink on the dash.had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. this is becoming a common issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started!

Reported in: SOUTHBURY CT || Crash: N || VIN #:

ELECTRICAL SYSTEM

my 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key warning light would blink on the dash.had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. this is becoming a common issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started!

Reported in: SOUTHBURY CT || Crash: N || VIN #:

STEERING

i was driving the vehicle and i hit a curb and the steering wheel locked up the entire security system causing my car to shut down.

Reported in: KATY TX || Crash: Y || VIN #: 1N4AL21E29N

STEERING

i drove my 09 altima to the mall parked it, an hour later i tried turning it on and it wouldn't start. no crank, and it wouldn't even go to acc. i tried jump starting it and even change out the battery but no luck.

Reported in: LYNWOOD CA || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

i drove my 09 altima to the mall parked it, an hour later i tried turning it on and it wouldn't start. no crank, and it wouldn't even go to acc. i tried jump starting it and even change out the battery but no luck.

Reported in: LYNWOOD CA || Crash: N || VIN #: 1N4AL21E29N

ENGINE

tl* the contact owns a 2009 nissan altima. the contact stated that while driving approximately 25 mph, the engine stalled without warning. the engine failed to restart after several attempts. the vehicle was towed to an authorized dealer, who stated that the steering column sensor was faulty. the vehicle was repaired. the manufacturer had been notified of the failure. the approximate failure mileage was 110,000. the vin was unavailable.

Reported in: ALEXANDRIA LA || Crash: N || VIN #:

STEERING

my 2009 nissan altima would not start. vehicle is equipped with factory intelligent key starting system ,and the intelligent key warning light would blink on the dash.i looked up the code in the owners manual. it stated steering lock malfunctioning. i had vehicle towed to nearest nissan dealer. a faulty steering lock control unit (part #48700-9n00b) needed to be replaced. with parts ($470.00) and labor ($300.00) plus taxes the total cost for this repair is $730.00. this is becoming a common costly issue with 2008-2009 nissan altima's and other nissan vehicles produced in those years. a recall should be started! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LACOMBE LA || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the electrical steering lock was not operating. as a result, the engine would not start. the vehicle was taken to the dealer, who diagnosed that the failure was due to electrical problems. the dealer offered no assistance and informed the contact that they would not assist with the repair costs. the manufacturer was not notified. the vin was not available. the failure mileage was 48,000 and the current mileage was 48,300.

Reported in: DUMFRIES VA || Crash: N || VIN #:

WHEELS

tl* the contact owns a 2009 nissan altima. the contact stated while having the tires changed at a local tire dealer, the dealer noticed that all four valves stems were defective and needed to be replaced. the contact called the manufacturer regarding the valve stems who stated that the valve stems were recalled by the manufacturer but the contact's vin was not included. the failure mileage was 75,000.

Reported in: ABERDEEN MD || Crash: N || VIN #: 1N4AL21E19N

EXTERIOR LIGHTING

my brake switch and harness shorted out. i did not know it happened until after i stopped for gas. if they both shorted out while i was driving, that means the brake lights were not responding to the brake pedal which made it very unsafe driving conditions without my knowledge. i could have been rear ended or caused an accident. i found so many other similar customer complaints, this is a big problem nissan is doing nothing about. there should be a recall. not to mention, its a very expensive $500 fix only they can do. please look into it before someone gets hurt.

Reported in: VICTORVILLE CA || Crash: N || VIN #: 1N4AL21E09C

SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT

my brake switch and harness shorted out. i did not know it happened until after i stopped for gas. if they both shorted out while i was driving, that means the brake lights were not responding to the brake pedal which made it very unsafe driving conditions without my knowledge. i could have been rear ended or caused an accident. i found so many other similar customer complaints, this is a big problem nissan is doing nothing about. there should be a recall. not to mention, its a very expensive $500 fix only they can do. please look into it before someone gets hurt.

Reported in: VICTORVILLE CA || Crash: N || VIN #: 1N4AL21E09C

SERVICE BRAKES

brake lights not lighting & push to start not working at times. nissan said this is a known issue with the brake light switch & sub harness. after investigating the issue on the internet i found numerous reports of this problem. when the switch fails you are not aware of your brake lights not working.

Reported in: LITTLE SILVER NJ || Crash: N || VIN #: 1N4AL21E29C

EXTERIOR LIGHTING

brake lights not lighting & push to start not working at times. nissan said this is a known issue with the brake light switch & sub harness. after investigating the issue on the internet i found numerous reports of this problem. when the switch fails you are not aware of your brake lights not working.

Reported in: LITTLE SILVER NJ || Crash: N || VIN #: 1N4AL21E29C

ELECTRICAL SYSTEM

brake lights not lighting & push to start not working at times. nissan said this is a known issue with the brake light switch & sub harness. after investigating the issue on the internet i found numerous reports of this problem. when the switch fails you are not aware of your brake lights not working.

Reported in: LITTLE SILVER NJ || Crash: N || VIN #: 1N4AL21E29C

ELECTRICAL SYSTEM

failure of car battery 18,730 miles i noted a strong smell of rotten eggs a few months ago and found that the positive post on the battery had considerable corrosion. i cleaned it off as best i could and hoped that would solve the problem. the smell of rotten eggs has continued and the corrosion returned and even more. it would appear that the positive post is no longer sealed into the battery. the battery is no longer a sealed maintenance free battery and thus is allowing sulfuric acid fumes to leak out around the post and corrode the terminal and all connecting cables.

Reported in: ENTERPRISE AL || Crash: N || VIN #: 1N4AL21EX9N

STEERING

09 nissan altima just over 44k miles the steering wheel lock malfunctioned. no lights on dashboard, brake pedal very stiff, the vehicle will recognize that the key is inside and outside and is inserted at the location on the left side on driver and is able to lock and unlock but it will not start at all. towed to dealer and as i am over my 36k warranty but not over the 3 year warranty i had to pay over $800 to fix for a vehicle that is not even over 3 years old. i will not buy another nissan again.

Reported in: ARLINGTON VA || Crash: N || VIN #: 1N4AL21E19N

ELECTRICAL SYSTEM

09 nissan altima just over 44k miles the steering wheel lock malfunctioned. no lights on dashboard, brake pedal very stiff, the vehicle will recognize that the key is inside and outside and is inserted at the location on the left side on driver and is able to lock and unlock but it will not start at all. towed to dealer and as i am over my 36k warranty but not over the 3 year warranty i had to pay over $800 to fix for a vehicle that is not even over 3 years old. i will not buy another nissan again.

Reported in: ARLINGTON VA || Crash: N || VIN #: 1N4AL21E19N

STEERING

car will not start. the intelligent key warning light is on and preventing me from starting the car.

Reported in: CALUMET CITY IL || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

car will not start. the intelligent key warning light is on and preventing me from starting the car.

Reported in: CALUMET CITY IL || Crash: N || VIN #: 1N4AL21E59N

STEERING

i'm a female who was left stranded in a dark parking lot because car would not start. had to be towed. problem was steering wheel locking mechanism. $811.00 for repair and 75.00 towing. please recall. particularly scary because when i was playing around with remote trying anything to get the car to start, i rolled the windows all the way down with the remote and could not get them back up. so i was alone in a dark parking lot with the front windows completely rolled down waiting an hour for the tow truck.

Reported in: LEWISBURG WV || Crash: N || VIN #: 1N4AL21E69N

STEERING

car only 3 years old. steering lock malfunction. was stranded. car won't even start. had to have towed. part is super expensive. how is this possible on relatively new car?

Reported in: MAYWOOD NJ || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated the engine failed to start and the battery warning light started to illuminate. the contact mentioned that the vehicle was equipped with a push to start ignition. the vehicle was towed to the dealer who stated the steering lock mechanisms failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 68,000.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL21E59N

POWER TRAIN

the transmission in my 2009 altima began to make a whining noise. it began to shutter and made the whole vehicle respond erratically. when stopped, the vehicle would move forward. nissan apparently knows there is a problem and extended the transmission warranty to 120,000 miles. the problem is nissan is replacing the faulty cvt transmission with a "new" replacement faulty transmission. there is no recall on the vehicle. after searching the internet, there are many people having problems with the transmission. there are even videos on youtube documenting problems with the 2009 altima transmissions. even after an initial replacement, many vehicles are needing multiple replacement transmissions. to my knowledge, no attempt has been made by nissan to solve the problem, they just replace transmissions. a recall needs to occur, and nissan needs to fix the problem instead of replacing it. once again, there is no recall.

Reported in: VERGENNES IL || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

my car it would not start. there was absolutely no activation of the ignition system. after following all trouble shooting advice in the car's manual, i towed the car to dealer where they stated an open circuit in steering control unit is not telling the control unit that the steering wheel is unlocked and ready to start. the steering lock control unit (part# 487009n00b) needed to be replaced. this is all part of the vehicle anti-theft immobilizer system. the cost to replace this unit was $1,062.90. i feel this is a serious safety flaw in the 2009 nissan altima. 1. this was a fully functioning car (except for anti-theft glitch) that left me and my daughter stranded in a very remote area. 2. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system can disable the vehicle leaving driver stranded with only one option, which is, to be towed to a dealer because of ant-theft system glitches. 3. the car, being economical, should not require an over $1,000 repair because of an anti-theft device circuit malfunction. 4. there are several conditions that can occur that will result in the nissan altima becoming immobilized stranding drivers. i am stating only one. this is particularly dangerous especially to female drivers. 5. i feel that nissan should come up with an override code or device that will allow a driver to escape from potentially dangerous situations that were created by nissan's vehicle immobilizer system. especially when the car is fully functional except for an anti-theft immobilizing circuit falsely telling that the vehicle is not ready to start. i believe this is a serious safety flaw in their vehicle security system.

Reported in: LUTHERVILLE TIMONIUM MD || Crash: N || VIN #: 1N4AL21E89N

STEERING

my car it would not start. there was absolutely no activation of the ignition system. after following all trouble shooting advice in the car's manual, i towed the car to dealer where they stated an open circuit in steering control unit is not telling the control unit that the steering wheel is unlocked and ready to start. the steering lock control unit (part# 487009n00b) needed to be replaced. this is all part of the vehicle anti-theft immobilizer system. the cost to replace this unit was $1,062.90. i feel this is a serious safety flaw in the 2009 nissan altima. 1. this was a fully functioning car (except for anti-theft glitch) that left me and my daughter stranded in a very remote area. 2. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system can disable the vehicle leaving driver stranded with only one option, which is, to be towed to a dealer because of ant-theft system glitches. 3. the car, being economical, should not require an over $1,000 repair because of an anti-theft device circuit malfunction. 4. there are several conditions that can occur that will result in the nissan altima becoming immobilized stranding drivers. i am stating only one. this is particularly dangerous especially to female drivers. 5. i feel that nissan should come up with an override code or device that will allow a driver to escape from potentially dangerous situations that were created by nissan's vehicle immobilizer system. especially when the car is fully functional except for an anti-theft immobilizing circuit falsely telling that the vehicle is not ready to start. i believe this is a serious safety flaw in their vehicle security system.

Reported in: LUTHERVILLE TIMONIUM MD || Crash: N || VIN #: 1N4AL21E89N

EQUIPMENT ADAPTIVE

my car it would not start. there was absolutely no activation of the ignition system. after following all trouble shooting advice in the car's manual, i towed the car to dealer where they stated an open circuit in steering control unit is not telling the control unit that the steering wheel is unlocked and ready to start. the steering lock control unit (part# 487009n00b) needed to be replaced. this is all part of the vehicle anti-theft immobilizer system. the cost to replace this unit was $1,062.90. i feel this is a serious safety flaw in the 2009 nissan altima. 1. this was a fully functioning car (except for anti-theft glitch) that left me and my daughter stranded in a very remote area. 2. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system can disable the vehicle leaving driver stranded with only one option, which is, to be towed to a dealer because of ant-theft system glitches. 3. the car, being economical, should not require an over $1,000 repair because of an anti-theft device circuit malfunction. 4. there are several conditions that can occur that will result in the nissan altima becoming immobilized stranding drivers. i am stating only one. this is particularly dangerous especially to female drivers. 5. i feel that nissan should come up with an override code or device that will allow a driver to escape from potentially dangerous situations that were created by nissan's vehicle immobilizer system. especially when the car is fully functional except for an anti-theft immobilizing circuit falsely telling that the vehicle is not ready to start. i believe this is a serious safety flaw in their vehicle security system.

Reported in: LUTHERVILLE TIMONIUM MD || Crash: N || VIN #: 1N4AL21E89N

STEERING

drove car 35 miles with no problems. when ready to leave location, car wouldn't start. intelligent key would open doors & trunk but the ignition would not recognize the key nor the spare. the brakes were stiff, only light displayed on dash was intelligent key light. had to be towed to dealer. it took 2 days for them to figure out the problem. the lock steering had to be replaced. $600+ for the repair.

Reported in: SIMSBORO LA || Crash: N || VIN #: 1N4AL24E49C

STEERING

i went to the store on sunday afternoon. i got back into my car and it wouldn't start. i read the owners manual and realized there was nothing i could do except have it towed to the dealership. my car is 3 years old and i take great care of it. because it was sunday, there was nobody at the dealership that could look at my car until the next day. the mechanic called me the next day and said i need a new steering lock. he said it was an electrical issue, but it is treated as a mechanical issue. that's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. he said it isn't covered, they could not provide me with a courtesy vehicle, and that it would be $812+ to fix. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. i'm out time, money, data (on my phone plan), a paycheck, and a car!!! i will never ever purchase another nissan! i really don't want the one i have now anymore! this faulty part should be recalled!!! there should be a way to override this if/when it happens so you are not just stranded. intelligent key??? yea right!

Reported in: ATLANTA GA || Crash: N || VIN #:

STEERING

this morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the "doghouse" that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not.

Reported in: BOZRAH CT || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

this morning was very cold. i warmed my car up, went to vote. when i left the poll, i get to my car and it won't start, says that there is no fob in the car. the red security light is flashing. so i put the fob in the "doghouse" that is supposed to work as a back up method.. nothing.. still won't start.. disconnected the battery, reconnected and tried again.. nothing. did all my research to find many many page so complains about it.. it's the steering lock mechanism. seems they did away with that feature in late 2010 models.. guess they know why.. so now i'm stuck with a $700 bill for an issue hundreds of people are having. as a matter of fact, my car was the second 09 of the day with the same exact issue. coincidence?? i think not.

Reported in: BOZRAH CT || Crash: N || VIN #: 1N4AL21E79N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock failed. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were unavailable. the vin was not available.

Reported in: ATLANTA GA || Crash: N || VIN #:

ENGINE

car will not start. the ikey light and the "red key" security light come on. the ikey opens the door locks, trunk. holding the unlock key down resulted in the windows rolling down. could not get the widows to go back up. disconnecting the battery for 10 minutes, replacing the battery in the key fob, using either key did not work. towed car to the dealer for diagnostics.

Reported in: CLARKSVILLE MD || Crash: N || VIN #:

ELECTRICAL SYSTEM

car will not start. the ikey light and the "red key" security light come on. the ikey opens the door locks, trunk. holding the unlock key down resulted in the windows rolling down. could not get the widows to go back up. disconnecting the battery for 10 minutes, replacing the battery in the key fob, using either key did not work. towed car to the dealer for diagnostics.

Reported in: CLARKSVILLE MD || Crash: N || VIN #:

SERVICE BRAKES

i went by the mall on sunday evening with my 9 month old and 27 month old in our 2 month old nissan altima 2009 which only had about 21,000 miles on it when we got, but at the time of the incidence, it had 28,000 miles on it. by the time we came out of the mall and decided to go home, the car would not start because the breaks would not depress. i called everybody i could call to get a ride with my little ones home but that took a while. it got dark on us but we eventually got home. i called nissan manufacturer the next day and reported the issue (faulty brake switch harness) which i found out that a lot of 2009 nissan altima's had and they advised i towed the car to a nissan dealership which was 3 miles away. nissan dealership towed the car for $84.50 and the fixing totaled $552.34. this is money i don't have (nursing student, very broke, and little kids), so i called nissan manufacturer for financial assistance with fixing the car but after going back and forth with them for about two weeks, they finally called saying that they could not help.

Reported in: SAVANNAH GA || Crash: N || VIN #: 1N4AL21E69N

STEERING

i bought my 2009 nissan altima new and have done all the required maintenance. then i went out to the car to start it up and nothing. it was towed to the nissan dealership and i was told the electrical portion of the steering column was fried. it will cost me usd 800.00 to have fixed. the car is three years old! unfortunately this is a common problem with this year make and model yet nissan has not issued a recall or offered to fix the malfunction without cost.

Reported in: JOHNS ISLAND SC || Crash: N || VIN #: 1N4AL21EX9N

STEERING

car would not start and had to have it towed to dealer. the problem was steering lock faulty. for a car only 3 years old and well-maintained, i was not expecting a costly repair just out of warranty. i wondered if others had this problem and how to go about reporting and trying to get a recall for this problem.

Reported in: AUGUSTA GA || Crash: N || VIN #: 1N4AL21E69N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that he could not start the vehicle. the vehicle was towed to a mechanic for inspection where they stated that the steering lock module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that they would repair the vehicle but it would be at the contact's expense. the failure mileage was 56,000. the vin was unavailable.

Reported in: LANCASTER PA || Crash: N || VIN #:

STEERING

car would not start. intelligent key warning light was lit up, brake very stiff, and steering wheel not locked. had to have the vehicle towed home. thought it was the battery so purchased and replaced the battery. that did not work. after reading multiple complaints on the internet i self diagnosed it as a malfunction of the steering lock. had to have the car towed to the dealer and as soon as the mechanic came out to the car he immediately diagnosed it as a bad steering wheel lock mechanism. part is not in inventory so car will be at the dealer for several days and it will cost me $800 to fix. this mechanic must see this often if he knew without doing anything to the car what the problem was. not too happy that i have a car i am still making payments on and have to pay $800 to fix a part that looks like should probably be recalled. probably no more nissans in my future. going to stick to the reliable toyotas!

Reported in: LA MIRADA CA || Crash: N || VIN #:

STEERING

i stopped at a store and when i came back to my car it would not start. the steering column was locked and the car was no longer reading the intelligent key. there was no way at all to start car or even move wheel. i had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. it cost $850 to fix. i think nissan needs to be ordered to recall this part. nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. to make things more ridiculous, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. this is also a known malfunction in the nissan 370z and again nissan ignores these owners. how can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. complete lack of concern for their customers. i could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. this is criminal to me.

Reported in: MEDFROD MA || Crash: N || VIN #:

STEERING

steering lock that engages the engine malfunctioned when i tried to start the car. this could be very dangerous if the malfunction occured while driving because the entire electrical system was non responsive and the car would shut down, including brakes. this is a three year old car with one owner. all mantainance has been done and the vehicle has not been involved in any accidents.

Reported in: JOHNS ISLAND SC || Crash: N || VIN #: 1N4AL21EX9N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and no warning lamps illuminated. the vehicle was towed to the dealer who diagnosed that the steering lock module was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 51,300 and the current mileage was 51,800.

Reported in: EL PASO TX || Crash: N || VIN #: 1N4AL24E49C

STEERING

i turn off my car to get gas and when i got back in my car it would not turn on i try to have a jump and that didn't work so i had my car tow to the dealership, i only had the car for 1 year. the dealer said i would need a new steering unit that will cost me 1300.00. this is not the first time for these nissan to have this issue and i feel a recall is needed. i feel like i been rip off by nissan and my dealership.

Reported in: UPPER MARLBORO MD || Crash: N || VIN #: 1N4AL21E99N

POWER TRAIN

i turn off my car to get gas and when i got back in my car it would not turn on i try to have a jump and that didn't work so i had my car tow to the dealership, i only had the car for 1 year. the dealer said i would need a new steering unit that will cost me 1300.00. this is not the first time for these nissan to have this issue and i feel a recall is needed. i feel like i been rip off by nissan and my dealership.

Reported in: UPPER MARLBORO MD || Crash: N || VIN #: 1N4AL21E99N

UNKNOWN OR OTHER

2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!

Reported in: CAMP HILL PA || Crash: N || VIN #: 1N4AL24E29C

ELECTRICAL SYSTEM

2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!

Reported in: CAMP HILL PA || Crash: N || VIN #: 1N4AL24E29C

STEERING

2009 nissan altima coupe was in parking lot and would not start. the intelligent key warning light was on dash. had car towed to dealer. they advised steering lock control unit (part #48700-9n00b) was bad. this is a common problem on '09 altimas as well as 370z. dealer offered 10% discount and advised $600 total. i called nissan customer care and escalated to regional office. this is a real safety issue because who knows where and when you can be stranded. nissan has recalled this part on other models and discontinued this feature on subsequent models. this is a safety issue and something needs to be done!

Reported in: CAMP HILL PA || Crash: N || VIN #: 1N4AL24E29C

ELECTRICAL SYSTEM

went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part?

Reported in: HOOPER UT || Crash: N || VIN #:

STEERING

went out to start car in the am to leave for work and car wouldnt start. all electrics however still did,. steering wheel was locked i couldnt get it out of park. tried to jump it. that didnt work eitther. so we replaced the battery. that didnt work. still wouldnt start. dealer came and towed it to the dealership today. said its the steering lock assembly going bad. i need it replaced. its not covered under warrenty. 723.00 it will cost me. dealership stated they have had this issue with many many 2009 altimas.. why is this not a recalled part?

Reported in: HOOPER UT || Crash: N || VIN #:

STEERING

vehicle was parked and engine was turned off, upon return to vehicle to start engine with the intelligent key, steering wheel was locked and the car would not recognize the smart key even while inside the car or when it was inserted on the smart key port. attempted to jump vehicle but it was not the battery, car was towed to nearest nissan dealership, not selling dealership. part was back ordered so no vehicle or rental offer by warranty as the part itself is not covered by warranty, so this part and service totals approximates 1000.00, this does not include car rental of approximately 300.00 for a week, as i wait for the vehicle to be fixed. car insurance would not cover any part of either repairs or car rental as it was not in a car accident. i may add the vehicle shut off in an unsafe area; luckily, towing came right as it was getting dark. please consider recalling this part.

Reported in: MAYS LANDING NJ || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

after work my wife's car would not start. the intelligent key warning light was on but the push button was non responsive even with the fob in the key fob slot. we had the vehicle towed to the dealer and was told it the steering lock control unit had gone bad and is preventing the ignition swith from working. this part should be recalled by nissan since it prevents starting the car leaving you stranded.

Reported in: CEDAR PARK TX || Crash: N || VIN #: 1N4AL21E59N

STEERING

after work my wife's car would not start. the intelligent key warning light was on but the push button was non responsive even with the fob in the key fob slot. we had the vehicle towed to the dealer and was told it the steering lock control unit had gone bad and is preventing the ignition swith from working. this part should be recalled by nissan since it prevents starting the car leaving you stranded.

Reported in: CEDAR PARK TX || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

without any warning my 2009 nissan altima would not start. i could not depress the brake in order to start the car. the car recognized the intelligent key was inside the car, i could lock/unlock the doors and trunk, dome lights worked. basically i was stranded. i contacted the dealer i purchased car from (whom are not familiar with nissan vehicles) and an extended warranty, they had me troubleshoot. i called lock & key company, not familiar working with this nissan problem. called nissan dealer while waiting, they advised me a typical problem with this yr/make and i was at the mercy of nissan to repair, he forgot to tell me that it wasn't covered under any warranty program and no recall. vehicle towed to dealership/service dept i purchased car from, they towed to local nissan dealer. now they want $750 for repairs on something that even nissan is aware of (i called nissan no. america) and they will investigate if perhaps something else triggered the sensor to not work properly. my car will stay at dealer until i get an answer and the $750. it could have happened at any time, no warning lights, car didn't act up in any way. this poses huge risks, people could be stranded at night or on the side of a road.

Reported in: RENO NV || Crash: N || VIN #: 1N4AL21E98C

STEERING

without any warning my 2009 nissan altima would not start. i could not depress the brake in order to start the car. the car recognized the intelligent key was inside the car, i could lock/unlock the doors and trunk, dome lights worked. basically i was stranded. i contacted the dealer i purchased car from (whom are not familiar with nissan vehicles) and an extended warranty, they had me troubleshoot. i called lock & key company, not familiar working with this nissan problem. called nissan dealer while waiting, they advised me a typical problem with this yr/make and i was at the mercy of nissan to repair, he forgot to tell me that it wasn't covered under any warranty program and no recall. vehicle towed to dealership/service dept i purchased car from, they towed to local nissan dealer. now they want $750 for repairs on something that even nissan is aware of (i called nissan no. america) and they will investigate if perhaps something else triggered the sensor to not work properly. my car will stay at dealer until i get an answer and the $750. it could have happened at any time, no warning lights, car didn't act up in any way. this poses huge risks, people could be stranded at night or on the side of a road.

Reported in: RENO NV || Crash: N || VIN #: 1N4AL21E98C

UNKNOWN OR OTHER

upon attempting to start the car, ignition would not change from "lock" to "acc" or "on". intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them.

Reported in: BOTHELL WA || Crash: N || VIN #: 1N4AL21E69N

ELECTRICAL SYSTEM

upon attempting to start the car, ignition would not change from "lock" to "acc" or "on". intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them.

Reported in: BOTHELL WA || Crash: N || VIN #: 1N4AL21E69N

STEERING

upon attempting to start the car, ignition would not change from "lock" to "acc" or "on". intelligent key warning lamp was lit steady on dash. steering wheel column was not locked. all power and other functions worked (lights, door locks, etc). battery is fine. independent testing found steering lock control module part 48700-9n00b faulty. similar/same part on nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. in all models of nissan this part was removed in mid 2010 due to consistent failure. the part costs approximately $500 from nissan, is usually out of stock and back ordered, and also costs another $400-$500 to be installed at a dealer. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them.

Reported in: BOTHELL WA || Crash: N || VIN #: 1N4AL21E69N

STEERING

steering lock unit malfunctioned. car would not start.

Reported in: WASHINGTON NJ || Crash: N || VIN #: 1N4CL21E79C

ELECTRICAL SYSTEM

steering lock unit malfunctioned. car would not start.

Reported in: WASHINGTON NJ || Crash: N || VIN #: 1N4CL21E79C

ELECTRICAL SYSTEM

when i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima. nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues.

Reported in: EL PASO TX || Crash: N || VIN #: 1N4AL21E89N

STEERING

when i entered my car i noticed that the push brake light wasn't on like it normally is for the intelligent key start. i pushed down on the brake and it felt very stiff. a yellow key light kept flashing and everytime i would try and start the car it would stay in lock and wouldn't even try to start. i didn't hear the ignition, nothing. i tried to check the battery, i used a different key, i put the key in the slot and nothing worked. i was stranded. the car was working fine and had no previous indicators that something could go wrong. as i searched online for a fix i found many people who had the same problem and had to pay a huge amount of money to get it fixed. nissan promotes how safe, reliable and economical their cars are, but the anti-theft system of the steering wheel lock can disable the vehicle leaving a driver stranded with only one option, which is, to be towed to a dealer. this a serious safety flaw in the 2009 nissan altima. nissan was supposed to be a reputable company. however, with these types of malfunctions, and no support for their customers, i feel very unsatisfied and unsafe with my purchase. nissan needs to provide a recall and fix these sensor issues.

Reported in: EL PASO TX || Crash: N || VIN #: 1N4AL21E89N

STEERING

the steering lock assembly stop working, so because the car only start with the push button it was impossible to turn my car on. so i took my car to nissan and they said that i have to pay $1100 to change the steering lock assembly. and my car have only 48,449 miles.

Reported in: PASCO WA || Crash: N || VIN #: 1N4AL21E29N

STEERING

steering lock that engages the engine malfunctioned when i tried to start the car. the car would not recognize the intelligent key, after watching a utube video i wiggled around the steering wheel not gently and the intelligent key was then recognized and i was able to start the car. now while driving the warning light for the intelligent key stays on. this seems to be an issue with nissan altimas 2007-2009 is there a recall on this?

Reported in: RAMSEY MN || Crash: N || VIN #: 1N4AL21E49N

ENGINE

after our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car.

Reported in: PLANO TX || Crash: N || VIN #: 1N4BL21E29C

ELECTRICAL SYSTEM

after our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car.

Reported in: PLANO TX || Crash: N || VIN #: 1N4BL21E29C

STEERING

after our first real freeze of the winter (low 20's), the car was locked up for no reason. pressing the push button ignition, inserting the fob into the key holder, nothing will start the car. the brake pedal is heavy, no lights comes up on the instrument panel and the steering wheel is totally locked out. had to get the altima towed into a local dealership and come to find out it's a steering wheel lock out control unit that needs to be replaced. car just came off the 36month warranty in september'12 and i am now turning in the 39month lease and now a $1k repair. thanks nissan... also, had the nissan original battery replaced twice! original battery only has an 18month prorated warranty! not sure if it all relates somehow. this steering wheel lock control should be a manufacturer's responsibility to keep it for the life of the car.

Reported in: PLANO TX || Crash: N || VIN #: 1N4BL21E29C

STEERING

my wife went out to go to lunch and the car would not start. the only thing on the display was a yellow indicator light that looked like a key. we called nissan dealership and after explaining the problem they said have it towed as the steering lock control module is bad. we had it towed and repaired cost 667.00 plus towing. if nissan knows that this is a issue potential to all 08 and 09 altimas, they should do a recall. if this had been an emergency and driving the car what then or if you needed to it for an emergency departure? wrong way to do business!

Reported in: CHICKAMAUGA GA || Crash: N || VIN #: 1N4AL24E89C

ELECTRICAL SYSTEM

car will not start,turn over,or do anything. im a girl and was 70 miles from home stranded in middle of no where had no cell service and was stuck there for 2 hours. thankfully i flagged someone down to get a ride into town where i was able to use a phone and get car towed home.

Reported in: LUCK WI || Crash: N || VIN #: 1N4AL21E49N

ENGINE

our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21EX9N

STEERING

our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

our altima has failed to recognize our intelligent keys and will not start. the doors will lock and unlock. the alarm will sound and the trunk will open but the car will not start. i'm being told this is due to a faulty steering lock mechanism that has been recalled in some nissan models but not the altima. the part itself is $500 and the labor will take it to almost $1000 or more. this is completely absurd. what would happen if this happened to my wife and infant daughter on the wrong side of town. what if this part had failed when we were in the mountains or off the beaten path. if a part is going to be recalled in one model, it needs to be recalled in all models. this is extremely unsafe and to know that nissan is aware of this issue is unacceptable. we also own a murano that uses an actual key to start --- i'm considering replacing both after learning about this. i hope someone will respond to this.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21EX9N

STEERING

on a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of "lock" position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of "park". battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am...

Reported in: QUITMAN TX || Crash: N || VIN #: 1N4AL21E99C

ELECTRICAL SYSTEM

on a recent cold morning i got into my 2009 nissan altima, at 7:00 am and drove son to school. came home and parked vehicle. got back in car at 3:00 pm and car would not start. the car had been fine that morning. push start would not get out of "lock" position. headlights, inside lights, brake lights all worked. steering wheel was not locked. would not get out of "park". battery was tested and not the problem. fuses were checked and brake switch checked and not the problem. looked on internet and found multiple incidents where steering lock mechanism was faulty on 2009 nissan altima, and was not engaging and therefore the car would not start and was locked by immobilizer. the only option is a $500.00 plus part from nissan and another $500-600.00 to install. car was towed to dealership at cost of $109.00 to me, and the estimate from the dealer to fix the now diagnosed steering lock malfunction was $1,100.00 making this a total cost of $1,209.00 on a vehicle that has less than $60,000 miles. i looked on the internet and found the following information by another dissatisfied customer : 1. nissan did a recall on their more expensive model nissan gtrs was recalled, part number 48700-jf00a or 48700-jf00b, being replaced by 48700-jf00c and called campaign id p0309. 2. same part number is failing for nissan 370zs as well, same years and same part number 48700-jf00a or 48700-jf00b, yet they are not being recalled. 3. this problem is also occurring in nissan maximas and nissan muranos however i could not find the part number. 4. in all models of nissan this part was removed in mid 2010 due to consistent failure. there should be a make-wide recall for all models for this part, not just the gtr because it's the most expensive of them. call 1-800-nissan 1 and complain, i am...

Reported in: QUITMAN TX || Crash: N || VIN #: 1N4AL21E99C

STEERING

tl* the contact owns a 2009 nissan altima. the contact was unable to start the vehicle. the vehicle was towed to the dealer for diagnostic testing where the technician advised that the steering lock mechanism would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 50,400.

Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #: 1N4AL21E59N

STEERING

drove my altima to work, as usual and parked at my work parking lot. once it was time to leave, got into my car to drive home but car wouldn't start. blinking key light in upper left and corner and car/key light in upper right hand corner. had to get vehicle towed to a nissan dealership by work (30 miles away from home). nissan has had my car for two days now and just figured out it was the faulty steering column actuator. quote given over the phone was $777 plus towing and car rental fees! why the heck is this not covered under a warranty if my car is only 3 years old and not even 48,000 miles!!!! so disappointed with nissan. i'm so thankful that i wasn't stranded by myself at night in a large city with no where to go - which is what would have happened when i was out of town just days before. i have friends with altima's and i sincerely hope this doesn't happen to them however, based on the number of people this has happened too, it's basically a guarantee that it will happen!!!!

Reported in: NORTH PORT FL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while attempting to start the vehicle, it failed to respond. the vehicle was taken to the dealer where it was confirmed that the steering lock module failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure and current mileage was 60,200.

Reported in: FAIR OAKS CA || Crash: N || VIN #: 1N4AL24EX9C

ELECTRICAL SYSTEM

entered vehicle, stepped on the brake pedal, yellow "step on brake pedal" lit up, pushed start button, the "acc" lit, and it went to "start" and nothing happened! all the dash lights turned on but no starter engagement or noise. i tried it several times and nothing happened. i called aaa for a tow. when tow truck driver came, i got into the car and it started! i went to the dealer and a cracked battery was found and replaced. in the last month the car has not started several times. my wife has gotten in an out of the car several times and it would finally started. today,i went to the dealer and explained the situation and asked if there was a service bulletin concerning this issue. the service writer stated that there wasn't. he did say that the brake light switch (p/n 25320-ax00c) has been a problem on some vehicles. i had them check it and it was bad. i had to pay $127.18! having this part failing in under 23,000 miles is very poor. i have had nissan vehicles with over 100,000 miles and not had a brake light switch failure! this has left my wife stuck several times and very upset.

Reported in: FOUNTAIN VALLEY CA || Crash: N || VIN #: 1N4BL21E59N

ELECTRICAL SYSTEM

have had this car for 2+ years now, lived in arizona and florida. i now live in maryland. this morning was slightly colder than normal, with sleet coming in last night. my wife attempted to start the car this morning while i was away at work and could not get it to start. looking at the dash indicators, it showed the orange intelligent key light on, and when i tried to start the car, the ignition button would not switch out of lock. tried to get the car into neutral, but brakes appear to be firm in place and will not unlock the shifter out of park. looked online for a few solutions, but none have worked so far (unhooking battery, moving the steering column). called the nissan dealership near here and they want me to tow it in before they can even guess at the cause (which i would have no issue with if this was an uncommon thing, but there are numerous reports of this online, most pointing to the same thing: a shoddy part that i need to pay $500 plus labor to replace ). eventually this will have to get fixed, but what is most disheartening is the fact that this could have happened anywhere and left my wife stranded for some time. i just lucked out and it was sitting at home. mileage is ~21k.

Reported in: FORT MEADE MD || Crash: N || VIN #:

STEERING

have had this car for 2+ years now, lived in arizona and florida. i now live in maryland. this morning was slightly colder than normal, with sleet coming in last night. my wife attempted to start the car this morning while i was away at work and could not get it to start. looking at the dash indicators, it showed the orange intelligent key light on, and when i tried to start the car, the ignition button would not switch out of lock. tried to get the car into neutral, but brakes appear to be firm in place and will not unlock the shifter out of park. looked online for a few solutions, but none have worked so far (unhooking battery, moving the steering column). called the nissan dealership near here and they want me to tow it in before they can even guess at the cause (which i would have no issue with if this was an uncommon thing, but there are numerous reports of this online, most pointing to the same thing: a shoddy part that i need to pay $500 plus labor to replace ). eventually this will have to get fixed, but what is most disheartening is the fact that this could have happened anywhere and left my wife stranded for some time. i just lucked out and it was sitting at home. mileage is ~21k.

Reported in: FORT MEADE MD || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the key-less entry system failed and the vehicle could not be started. the vehicle was towed to the dealer where a diagnostic was performed. the failure was located at the steering lock system and the contact was advised that the key-less computer needed to be reprogrammed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the consumer stated the vehicle would not start after multiple attempts, the dash read " no key". even though he tried the spare key and tried to jump start the battery, all attempts failed. the dealer informed the consumer it was not a wear and tear problem, and it was nothing that he did or didn't do to create the problem. updated 03/14/13 ...updated 04-03-13 *bf updated 04/12/2013 *js

Reported in: BUDD LAKE NJ || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the key-less entry system failed and the vehicle could not be started. the vehicle was towed to the dealer where a diagnostic was performed. the failure was located at the steering lock system and the contact was advised that the key-less computer needed to be reprogrammed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the consumer stated the vehicle would not start after multiple attempts, the dash read " no key". even though he tried the spare key and tried to jump start the battery, all attempts failed. the dealer informed the consumer it was not a wear and tear problem, and it was nothing that he did or didn't do to create the problem. updated 03/14/13 ...updated 04-03-13 *bf updated 04/12/2013 *js

Reported in: BUDD LAKE NJ || Crash: N || VIN #: 1N4AL21E39N

STEERING

my husband went to start his 2009 nissan altima one afternoon to pick up our daughter from the bus stop and the car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was necessary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an "updated version" or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. we sent a letter to nissan expressing our concerns but also wanted to make sure that this situation pertaining to the steering lock unit is brought up to your attention to be reviewed and considered as a recall. thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BRUNSWICK OH || Crash: N || VIN #: 1N4AL21E79N

STEERING

while driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?

Reported in: RAMSEY MN || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

while driving my nissan 2009 altima today the warning light (yellow key) came on after hitting a pot hole, when i had to press on my brakes to stop at a red light the car killed and the red car warning light started flashing , when the car came to a complete stop i put it in park and tried to depress the start button. nothing happened, the car was not recognizing the intelligent key. the yellow key warning light means the steering mechanism is failing so the intelligent key won't work. so here i was sitting in the middle of traffic with a car that won't start and i cannot get out of park to put in neutral to push out of the traffic. i had to have the car towed. after much research i am finding this is an issue known by nissan they no longer put this part in the 2010 have done recalls for this on other models and years but not this one. this is a safetyy issue and should be a recall are they waiting for someone to get hurt before they issue a recall?

Reported in: RAMSEY MN || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact was driving approximately 35 mph when the vehicle suddenly stalled. the contact attempted to restart the vehicle but to no avail. the vehicle was not taken to the dealer for diagnostic testing or repairs. the approximate failure mileage was 60,250.

Reported in: RAMSEY MN || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start. the vehicle was not taken to the dealer for diagnostic testing but was not repaired. the contact did not know the cause of the failure. the approximate failure mileage was 124,000.

Reported in: LITHONIA GA || Crash: N || VIN #: 1N4AL21E39C

STEERING

on december 27th i was sitting in my car with the car on and everything worked fine i got out of my car turned my car off and locked it up as usual. later that evening i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models after speaking with a nissan representative and a nissan dealer i was advised to have my var towed to the dealer and have the malfunctioning part replaced at the cost of 1175.00 for the part the labor and towing. there definitely needs to be a formal recall on this part because in the last day i have read over 300 instances of the same malfunction happening to various nissan car owners that own the 2009 model. i am right now putting together a class action suit against nissan for the unfair treatment of there consumers and for overlooking a very serious defect in the product they are selling. also this repair is not covered under the warranty someone really needs to investigate this.

Reported in: PHILADELPHIA PA || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

was out shopping at costco, came out of store and car would not start. intelligent key indicator light was displaying on the dash. the brake pedal would not depress and push button would not start the car. tried to manually override by inserting the key fob in the slot - still would not start. as i was stranded had to call husband to come get me. had him bring other key fob, still would not work. had to have the vehicle towed to the dealership as car is completely disabled and will not run.

Reported in: CHANDLER AZ || Crash: N || VIN #:

STEERING

was out shopping at costco, came out of store and car would not start. intelligent key indicator light was displaying on the dash. the brake pedal would not depress and push button would not start the car. tried to manually override by inserting the key fob in the slot - still would not start. as i was stranded had to call husband to come get me. had him bring other key fob, still would not work. had to have the vehicle towed to the dealership as car is completely disabled and will not run.

Reported in: CHANDLER AZ || Crash: N || VIN #:

STEERING

my car was running fine and received a warning light that the battery needed to be replaced in my intelligent key fob. went to start car and it would not start and the warning light still appeared. we replaced battery in fob and still the car would not start. after talking with dealer we find that the steering lock mechanism going out was a very common problem and they had 5 incidents of it just this week. after doing more research and seeing how common the problem was we are wondering why this year make and model has not made the recall list yet. problem cost between $600-$1000 to repair.

Reported in: EDMOND OK || Crash: N || VIN #: 1N4AL21E29N

STEERING

on 12/28/2012 my 2009 nissan altima displayed a yellow key warning indicator on my dash board. thinking that it was my key battery, i had it changed and the light went away for 2 days. on sunday, 12/30/2012 it reappeared as i was driving to a christmas gathering. afterwards i went to my car and tried to start it up. the yellow key warning still appeared on my dashboard but no other response was seen from my car. i had to have it towed to a dealership here in tulsa, ok to have diagnostics run and it shows that its the steering lock mechanism has malfunctioned. after researching this and finding that this has been a problem in other years of the nissan altima, i find it unacceptable that this issue hasn't been addressed and the part hasn't been recalled.

Reported in: TULSA OK || Crash: N || VIN #:

STEERING

i went to start 2009 nissan altima car would not start. it was not something simple as a battery or starter and there was no way to start the car. it completely locked up. we ended up having to have the car towed and discovered that the steering lock unit was broken. the repair shop did research and testing and found out that this is a known issue from nissan with no recall. nissan indicated that this was not a safety issue and therefore no recall was necessary. our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. also another concern is if the replacement part is truly an "updated version" or still has the defect? is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? i have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen.

Reported in: PORT NECHES TX || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start after attempting to start the vehicle using the push-to-start button. the vehicle was towed to a dealer where they advised her that the steering locking system failed. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 75,000. the vin was unavailable.

Reported in: ALLEN TX || Crash: N || VIN #:

STEERING

the night before everything was working fine. i was 1300 miles from home visiting relatives. i got out of my car turned my car off and locked it up as usual. in the morning, i got back into my car to go some where and my car would not start the yellow key indicator light was illuminated in the left side of the car i could not press the brake it was very stiff and the start button would not come out of the lock position. after researching via the internet i have found that there is a very common problem with all 2009 makes of nissan and the steering lock mechanism malfunctioning after having the car for approximately 3 years and the car being under 50,000 miles this part has been recalled in other models of nissan but not in the 2009 models. although i understand this repair at a dealer can run upperwards of $1,000.00, i was lucky my dad's mech did it for around $600,00.there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic, not a nice feeling to be 1300 miles from home and having a major problem.

Reported in: LAFAYETTE LA || Crash: N || VIN #: 1N4AL21EX9N

STEERING

went to go start my car and the intelligent key indicator light came on. couldn't even use the back up method to start the car. had to get it towed to the dealer. couldn't do anything with the car and was left in an abandoned lot. not a very safe place to be stuck. also, there wasn't a warning prior to this. from the sounds of it there are many others that have had this issue at right around the same mileage mark. i think it's time for nissan to consider a recall. this is absolutely ridiculous. i have my car at the dealer now and from the sounds of it will be in for a repair of around 1,000 or more. will not be buying a nissan again unless the do something about this.

Reported in: NORTON MA || Crash: N || VIN #:

ELECTRICAL SYSTEM

went to go start my car and the intelligent key indicator light came on. couldn't even use the back up method to start the car. had to get it towed to the dealer. couldn't do anything with the car and was left in an abandoned lot. not a very safe place to be stuck. also, there wasn't a warning prior to this. from the sounds of it there are many others that have had this issue at right around the same mileage mark. i think it's time for nissan to consider a recall. this is absolutely ridiculous. i have my car at the dealer now and from the sounds of it will be in for a repair of around 1,000 or more. will not be buying a nissan again unless the do something about this.

Reported in: NORTON MA || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle failed to start and would not recognize the key in the ignition. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock module needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 101,000. the vin was not available.

Reported in: WOLFFORTH TX || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start. the dealer was notified and advised the contact to jump start the vehicle and have it towed to the dealer for diagnosis. the contact searched the internet for reasons why the vehicle would not start and settled on the fact that the failure was caused by a steering lock mechanism failure. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileage was 64,000.

Reported in: HEFLIN AL || Crash: N || VIN #: 1N4AL21E99N

STEERING

it was the first chill in chicago and the car was parked in the street. when i tried to start the car it would only light up the intelligent key warning light in the dash indicating an issue with the intelligent key-less system. upon further research (a simple google search "nissan altima intelligent key warning light issues") indicated that is a very common issue with altimas and is related to the "steering lock" mechanism. i had to tow the car to the dealership and a quick call to the service department quickly confirmed that this was something they service frequently. the dealer himself indicated that the last part in their inventory was just fitted in another car. this is used certified nissan altima and the extended warranty did not cover the repair. the total cost of the repair was $1299.30.

Reported in: CHICAGO IL || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

it was the first chill in chicago and the car was parked in the street. when i tried to start the car it would only light up the intelligent key warning light in the dash indicating an issue with the intelligent key-less system. upon further research (a simple google search "nissan altima intelligent key warning light issues") indicated that is a very common issue with altimas and is related to the "steering lock" mechanism. i had to tow the car to the dealership and a quick call to the service department quickly confirmed that this was something they service frequently. the dealer himself indicated that the last part in their inventory was just fitted in another car. this is used certified nissan altima and the extended warranty did not cover the repair. the total cost of the repair was $1299.30.

Reported in: CHICAGO IL || Crash: N || VIN #: 1N4AL21E59N

STEERING

tried to start my car before work and it would not start. keyless entry still worked and lights would turn on. tried jumper cables, but that did not work either. car has keyless ignition and when i would try to start it, a light on the dashboard indicated the key was not registering. called dealership and was told to try new key batteries; bought new key batteries ($8), installed them, no change. called dealership back and was told to have car towed to dealership ($88). after inspection, was told "diagnosis found stored codes for steering lock failure. replacement needed" ($740). fortunately, my car did not just turn off while i was driving, but when i found these other reports (http://car-and-safety.com/nissan-370z-safety/nissan-370z-2009.htm#steering) i decided i better also report mine; sounds like an on-going issue that has been/could be dangerous for others.

Reported in: AUSTIN TX || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small "key", yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the "lock" position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer.

Reported in: MINEVILLE NY || Crash: N || VIN #: 1N4AL24E79C

STEERING

9:30am - started car. proceeded to drive 35 minutes. stopped car, went in the house for 20 minutes. came out, got in car. will not start. the following was observed: 1. intelligent key will unlock and lock the doors, trunk, sound alarm. 2. small "key", yellow in color symbol illuminated on the dash. 3. start button does nothing, will not move from the "lock" position. failure: steering lock control module (342.99 + tax cnd). took it apart, reset the gears, back in action (for now). canadian customer.

Reported in: MINEVILLE NY || Crash: N || VIN #: 1N4AL24E79C

STEERING

this appears to be a cold-weather related issue with the steering lock module. the dealership stated they have seen more and more of these problems now that it has become cold. the cost to replace this defective part, from the dealership, is approximately $1,000. http://www.carproblemzoo.com/nissan/altima/2009/steering-failed-problems.php.

Reported in: SAINT LOUIS MO || Crash: N || VIN #: 1N4AL21E49N

POWER TRAIN

tl* the contact owns a 2009 nissan altima. the contact was driving approximately 70 mph when the transmission failed. the vehicle was towed to an authorized dealer for diagnosis where the contact was informed that the transmission required replacement. the vehicle was scheduled for repairs. the manufacturer was notified of the defect. the approximate failure mileage was 140,000.

Reported in: SEARS MI || Crash: N || VIN #: 1N4AL21E59N

STEERING

went to go start my car and the intelligent key indicator light came on. couldn't start in neutral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous.

Reported in: BUFFALO GROVE IL || Crash: N || VIN #: 1N4AL21E19N

ELECTRICAL SYSTEM

went to go start my car and the intelligent key indicator light came on. couldn't start in neutral. had to get it towed to the dealer. dealer was able to start the car in the morning. they were able to replicate the issue by stopping and starting numerous times. it appears that the steering lock unit was failing. after researching online determined this is a common and costly problem, but there is no re recall for it. very dangerous.

Reported in: BUFFALO GROVE IL || Crash: N || VIN #: 1N4AL21E19N

STEERING

vehicle would not start, had to be towed to dealer. it was determined that the steering wheel actuator had failed. the cost to replace the actuator is appx: $800. in researching this problem using a google search, it appears to be a wide spread recent issue with the nissan altima. this problem can happen at any time, however, it seems to be a cold weather issue. the actuator is defective and should not be failing in a 3 year old vehicle.

Reported in: MEMPHIS TN || Crash: N || VIN #: 1N4AL21E69N

STEERING

cold day 2009 altima started fine. went to work, but at lunch time tried to start car and it would not start. fob key would still open locks and was acknowledged buy car and lights still worked so it was not battery or key. brake lights also worked. yellow key light on dash was lit and steering wheel and gears were locked. car was towed on flatbed to dealer. dealer initially said it may be just fob key reprogramming. however after 4 hours they found the problem to be the steering lock switch. cost $700 dollars to repair!! nissan recall this part now and reimburse customers!

Reported in: DECATUR GA || Crash: N || VIN #: 1N4BL21E89N

STEERING

on a cold jan day(below freezing) a notoriously common problem with the 2009 nissan altima occurred. the steering wheel actuator failed adding to the 1000s of other reported steering wheel actuators already posted on this web site. seems this problem happens 1-3 year old cars in colder weather. the car will not start nor can the steering column be unlocked which complicates the towing. the "push to start" key fob that nissan has engineered is nothing but problems. there is not a mechanical steering lock as you would have in a normal key operated car and the locking of the steering wheel occurs as a theft security device. if this happens while driving the impact could be deadly. the company has not recalled the car for this and it will take a serious injury lawsuit for nissan to understand the product they put on the highway puts all at risk. don't buy a car with this type key start mechanism from nissan. the cost to repair is 1100 dollars............

Reported in: MOUNTAIN HOME ID || Crash: N || VIN #: 1N4AL21E89N

STEERING

the yellow key light came on as i was driving to my destination. when i went to leave, i was able to unlock my doors but could not start the car. lights were working but was not able to engage brake pedal or push the button to start the car. tried to jump the car off thinking it was the battery, but did not work. had the car towed to the dealership and found out today that the steering lock assembly had to be replaced. there were no other warning signs only the yellow key light. this is a very costly repair. i have seen many other complaints of this same problem and do not understand why there has not been a recall. i found that there was a recall for this very problem on the 2009 nissan 370 z.

Reported in: PELHAM AL || Crash: N || VIN #: 1N4AL24EX9C

STEERING

steering lock unit on jan 2, 2012, i drove my car to work. i did not notice at that time any lights on however 5 hours later i go to start my car and it would not start. it was at that time i noticed the yellow key light. i had never seen it before. i tried jumping the battery and when that didn't work i went and bought a brand new battery. still, i got no results. i towed the car to nissan to find out that my steering lock unit went out on the car. i too am baffled by the fact that there has not been a recall on this part as it has been a common issue with a lot of customers. this is my first nissan and i am extremely unhappy knowing there has been so many documented issues yet nissan has done nothing to rectify the situation.

Reported in: CHICAGO IL || Crash: N || VIN #:

STEERING

veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module.

Reported in: LAVEEN AZ || Crash: N || VIN #: 1N4AL21E69N

ELECTRICAL SYSTEM

veh was driven for a period of time and then stopped to get gas. veh would not start again. a yellow key indicator came on the dash and vehicle still would not start. had it towed to dealer and diagnosed as the steering lock module.

Reported in: LAVEEN AZ || Crash: N || VIN #: 1N4AL21E69N

STEERING

drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparently this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!!

Reported in: CONROE TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

drove the car into work just fine. seven hours later when i was leaving to go home car would not start. key light was on in dashboard but nothing would happen. jumped the battery, reset the batter, even took out the battery to get it tested. still nothing. finally paid $70 to get it towed to nissan dealership (less than 3 miles) and it is the steering lock control unit, which cost $978 to replace. apparently this happens when it is cold out. nissan needs to recall these vehicles and reimburse everyone who have had similar issues. i will never buy another nissan and you bet i'm going to tell everyone i know!!

Reported in: CONROE TX || Crash: N || VIN #:

STEERING

i started my car to leave for work around 6:30am and left to get gas before continuing to work. i was able to drive the car to the gas pump and turn off the engine without incident. when i attempted to start the engine after pumping gas the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the "lock" stage and i had to promptly have it towed to the nissan dealership. i later found out that this repair would cost almost $800.00 before taxes. after researching, i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position.

Reported in: LA VERGNE TN || Crash: N || VIN #:

STEERING

i got into my car after work(12-27-12) and noticed the yellow key light on the dash. the car started and drove just fine. then the next time i went to start my car (12-30-12) the car wouldn't start. i couldn't do anything. got the car placed on a trailer and hauled to the nearest nissan repair shop and my steering column lock mechanism needs to be replaced which is an awfully expensive fix. to top things off, this part is on back order so i know i'm not the only one with issues.

Reported in: DORCHESTER WI || Crash: N || VIN #: 1N4AL21E59N

STEERING

my wife drove the car to her class and parked it on a parking lot. the car couldn't be started (push button couldn't start the car) when she was done with the class and wanted to get back home. the yellow key light showed on the left top panel and red security light flashed. the fob key still worked in locking/unlocking the car doors. the aaa was called and they came to try to jump start the car. it didn't start. the car had to be towed to the nearest nissan dealership. they found it was the steering wheel lock assembly problem. it cost $700 to repair it. i called nissan north america and was told the part has not be on the recall list.

Reported in: MILDORD CT || Crash: N || VIN #: 1N4AL21E09N

ELECTRICAL SYSTEM

when i attempted to start the engine the car failed to start. i noticed that there was an indicator in my dash that i had never seen. it was a red indicator that i would later find out showed a problem with my steering lock mechanism. the car would not move past the "lock" stage and i had to promptly have it towed to the nissan dealership. this repair cost $800.00 before taxes. i have found that there have been many similar claims in the past few months. i would just like for my case to be known with others that have had a similar position. i hope to be reimbursed for this issue as its a obviously a mechanical malfunction and not something an owner should be held liable for.

Reported in: RENSSELAER NY || Crash: N || VIN #: 1N4AL21E09C

STEERING

i just wanted everyone to know that this same situation happened to me a couple of days ago and it is not a cheap cost ($~1000). i called nissan (1-800-647-7261) and made a complaint and they are going to reimburse me 50%. it should be a 100% but it's better than nothing. i encourage everyone to call them and make a complaint and file a complaint with your local better business bureau and the attorney general office. they must recall this defective part!

Reported in: CONROE TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

[xxx], atlanta, georgia my daughter's 2009 nissan altima did the same thing. she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: STOCKBRIDGE GA || Crash: N || VIN #: 1N4AL21EX9N

ENGINE

[xxx], atlanta, georgia my daughter's 2009 nissan altima did the same thing. she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: STOCKBRIDGE GA || Crash: N || VIN #: 1N4AL21EX9N

STEERING

[xxx], atlanta, georgia my daughter's 2009 nissan altima did the same thing. she came over for a visit and upon leaving her car would not crank. my husband and i did all of the troubleshooting according to the manual to no avail. i called the dealership where she purchased the vehicle and he immediately knew what the problem was. he wanted to sell here another altima, because nissan knew this was an issue, so they stopped putting this mechanism on the 2012 models. nissan who has a good standing and have millions of cars on the road should do right by consumers who purchased their vehicles and had this problem. i am going to send this complaint site to my local news station and try to put some fire under nissan. this is ridiculous and other consumers need to be aware of this problem. the repair cost of our nissan altima was $919.00. i see several differences in the repair cost too. we cannot sit by and let consumers continue to be charged substantial amount of money for repair cost when nissan know there is a problem with the steering lock mechanism. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: STOCKBRIDGE GA || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

parked car turned it off then when i returned the car would no longer do anything. it is a push to start and is not controlled with a key. so therefore when i got out of the store and returned to the car it no longer worked. it is said that this happens frequently to '09 altima's yet they can not find the parts to my car.

Reported in: AMBROSE GA || Crash: N || VIN #: 1N4A121E09N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that all attempts to start the vehicle with the intelligent key failed. the vehicle was towed to the dealer where the contact was informed that the steering lock mechanism needed to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure and current mileage was 16,501.

Reported in: EASTON PA || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that while starting the vehicle, the intelligence key malfunction warning light illuminated and the vehicle failed to start. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 85,320.

Reported in: WOODBRIDGE VA || Crash: N || VIN #: 1N4AL21E09N

STEERING

on 01/09/2013, i drove my grandmother to an appt. and came home. five hours later, i got into the car and it would not start. i made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. the little yellow key appears on instrument panel. i have brake lights and replaced the battery in both the car and the key fob. nothing helped to start my car. the steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. i placed a phone call to the number provided by conroe, tx. the "consumer affairs specialist", [xxx], hung up on me!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: GALLUP NM || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the intelligence key malfunction warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer where the technician stated that the electronic steering column lock needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 73,000. the vin was not available.

Reported in: TEMPLE TX || Crash: N || VIN #:

STEERING

car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy.

Reported in: CARLISLE PA || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

car would not start. yellow key light and flashing red key light on panel. seemed like a security anti-theft problem but it turned out to be a faulty steering lock mechanism. a $700 repair. and, what's worse is, there was no recall for this item even with many complaints reported. this was recalled on other nissan models (cube, 390, etc) but no on the altima. not happy.

Reported in: CARLISLE PA || Crash: N || VIN #: 1N4AL21E79N

STEERING

i went to work on the 7th for 11-7 shift. when i try starting my car to leave on the 8th @ 7:07, it would not start. the yellow warning key came up on the dash. the lights, locking the car works, the horn works. i call aaa they could get it started. i called nissan after i took the car home as i have stuff in it that i couldn't leave at a shop. they said i should take it to a nissan dealer and let them know the cost and what the problem was. i went on line and search it up only to find so many with this same or very similar problem. i call back nissan and let them know it is not an isolated problem am having. the dealer knew what the problem was in less than 30min. it was the steering column need to replace. now i spend $910 and nissan telling me they can not finance it as there is no recall on the part. please, everyone, let us join together and claim what is ours.

Reported in: EAST ORANGE NJ || Crash: N || VIN #:

ELECTRICAL SYSTEM

car failed to start, intelligent key would not work. aftermarket remote start system was used to start car and drive home, perhaps 15 miles. next day, remote start system was used to start car and drive to dealer, 40 miles away. after about 15 miles, everything died while on the interstate and had to coast to the shoulder. car was then towed remainder of way to dealer. diagnosed as defective steering lock and replaced. dealer said aftermarket remote start system probably timed out, which is why it died on the interstate.

Reported in: COLUMBUS IN || Crash: N || VIN #: 1N4AL21E39N

FUEL/PROPULSION SYSTEM

car failed to start, intelligent key would not work. aftermarket remote start system was used to start car and drive home, perhaps 15 miles. next day, remote start system was used to start car and drive to dealer, 40 miles away. after about 15 miles, everything died while on the interstate and had to coast to the shoulder. car was then towed remainder of way to dealer. diagnosed as defective steering lock and replaced. dealer said aftermarket remote start system probably timed out, which is why it died on the interstate.

Reported in: COLUMBUS IN || Crash: N || VIN #: 1N4AL21E39N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock mechanism failed. the contact attempted to start the vehicle by engaging the push-to-start button but to no avail. in addition, the intelligent key malfunction indicator light was illuminated. the vehicle was towed to the dealer, who performed a diagnostic test, and advised the contact that the steering lock mechanism failed and needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the vehicle was not repaired. the failure mileage was 42,000.

Reported in: BOCA RATON FL || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while starting the vehicle, the intelligence key malfunction warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the electronic steering column lock needed to be replaced. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage and current mileage was 59,000.

Reported in: KILLEN AL || Crash: N || VIN #: 1N4AL21E19N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the vehicle was later towed to the dealer where they advised her that the power steering lock failed. the vehicle was repaired for the steering lock mechanism. the manufacturer was contacted and offered her the component at a lower price. the failure mileage was approximately 64,980. the current mileage was approximately 65,900. the vin was unavailable.

Reported in: WITCHITA FALLS TX || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer where it was determined that the steering lock mechanism failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 35,000. the vin was not available.

Reported in: LAS VEGAS NV || Crash: N || VIN #:

STEERING

my wife was about to head home from work in the afternoon. the key fob unlocked the car like usual but the car was unresponsive in her attempt to start it. the key light was illuminated on the dash. we tried a number of things but the push-to-start button wouldn't change out of the 'lock' position - even to go to 'accessory' mode. i had the car towed to a local nissan dealer which informed us that the steering lock unit malfunctioned and will have to be replaced. the car will not be able to start up until it is fixed. the part is not under warranty and costs close to $500. my final quote was $864 from the dealer. the car will have to be reprogrammed, so there is no way to circumvent the dealer's cost. nissan needs to own up to their mistake and recall this defective part.

Reported in: PHOENIX AZ || Crash: N || VIN #: 1N4AL21E69N

ELECTRICAL SYSTEM

my wife was about to head home from work in the afternoon. the key fob unlocked the car like usual but the car was unresponsive in her attempt to start it. the key light was illuminated on the dash. we tried a number of things but the push-to-start button wouldn't change out of the 'lock' position - even to go to 'accessory' mode. i had the car towed to a local nissan dealer which informed us that the steering lock unit malfunctioned and will have to be replaced. the car will not be able to start up until it is fixed. the part is not under warranty and costs close to $500. my final quote was $864 from the dealer. the car will have to be reprogrammed, so there is no way to circumvent the dealer's cost. nissan needs to own up to their mistake and recall this defective part.

Reported in: PHOENIX AZ || Crash: N || VIN #: 1N4AL21E69N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the engine failed to start when engaging the push-to-start switch. the vehicle was towed to an authorized dealer, who informed the contact that the steering lock mechanism would need to be replaced. the required part was ordered and the vehicle was scheduled for repairs when the part would become available. the manufacturer was not notified of the defect. the approximate failure mileage was 70,000.

Reported in: ARLINGTON TX || Crash: N || VIN #: 1N4AL21E19N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the engine failed to start when engaging the push-to-start switch. the vehicle was towed to an authorized dealer, who informed the contact that the steering lock mechanism would need to be replaced. the required part was ordered and the vehicle was scheduled for repairs when the part would become available. the manufacturer was not notified of the defect. the approximate failure mileage was 70,000.

Reported in: ARLINGTON TX || Crash: N || VIN #: 1N4AL21E19N

STEERING

i went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. the intelligent key indicator light was on, and would not start. i could not press the brake it was very stiff and the start button would not come out of the lock position i read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. this is a 2009 model with 55,000 miles, and i take great care of it. the mechanic called me later and said i need a new steering lock unit. he said it would cost about $1200.00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only do i not have 1200.00, but i have 3 kids and a job i that i need to get back & forth to. i have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. i'm without car, no way to get to work to support my family, and do not have enough groceries to survive the w/e !!! there should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. i have been unable to get the dealer to work with me, much less return my calls or emails. i may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... pathetic.

Reported in: CABOT AR || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

i went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. the intelligent key indicator light was on, and would not start. i could not press the brake it was very stiff and the start button would not come out of the lock position i read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. this is a 2009 model with 55,000 miles, and i take great care of it. the mechanic called me later and said i need a new steering lock unit. he said it would cost about $1200.00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. this is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. not only do i not have 1200.00, but i have 3 kids and a job i that i need to get back & forth to. i have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. i'm without car, no way to get to work to support my family, and do not have enough groceries to survive the w/e !!! there should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. there definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. i have been unable to get the dealer to work with me, much less return my calls or emails. i may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... pathetic.

Reported in: CABOT AR || Crash: N || VIN #: 1N4AL21E59N

STEERING

we drove the car to dr.'s office. when going to leave, the push start button failed to start car. ended up having car towed to our local mechanic, who called up to the closest nissan dealer and they recommended to replace brake sensor, that wasn't the problem. than we had it towed again up to nissan dealer 45 miles away, ended up being the steering lock unit failed and had to be replaced. they ordered the part which was on back order. finally car was ready 13 days after incident. final cost was $848. car has always been well taken care of and maintained on a regular basis. this defective part should be recalled!

Reported in: NEWTON IL || Crash: N || VIN #: 1N4AL21E29C

STEERING

parked the vehicle , it was not parked straight, got right back in to park straight, car would not started, got towed to hall nissan chesapeake, told i needed a steering lock control and cost was 620.00 got on google and read all the complaints, there should be a default, a recall, we must stand together , please help!

Reported in: SUFFOLK VA || Crash: N || VIN #:

SERVICE BRAKES

my daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E09N

STEERING

my daughter stopped to fill up with fuel and when she tried to start the car the brake and steering wheel remained locked.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E09N

STEERING

vehicle wouldn't start, called a mechanic friend thinking it was the battery. he realized it wasn't the battery, it was the steering lock and he'd seen it before in nissan's. we finally had to call nissan and schedule an appointment and have it towed to the nearest dealership. it cost us $800. our mechanic friend says that in his experience nissan doesn't find this to be a "safety issue" so they won't do a formal recall. this is a 3 year old vehicle, and our warranty is already expired. obviously from the other posts, nissan is well aware of the problem. this isn't a brake or battery issue, there is no excuse for this happening on a 3 year old vehicle. we have tried contacting nissan to see if they would reconsider and pay for this since it is only 3 years old. they called back and said no, clearly the warranty has expired. this is just wrong on so many levels. the dealership knows it's a problem too, and tried to work with us the best they could.

Reported in: JOHNSON CITY TN || Crash: N || VIN #: 1N4AL21E39N

STEERING

2009 nissan altima - key warning light illuminated and car failed to start. car was towed to nearest nissan dealership where it was determined by diagnostic testing that the steering lock mechanism failed and needed to be replaced. total estimated cost of repair with parts and labor is $1,100.00. manufacturer will be contacted during business hours tomorrow. total miles at time of incident was 64,000.

Reported in: BURLINGTON IA || Crash: N || VIN #:

STEERING

vehicle would not start. key light on dash illuminated. had towed to dealer. informed problem was a faulty steering lock control unit. very common problem on this model, part not in stock.

Reported in: BETHEL CT || Crash: N || VIN #: 1N4AL21E59N

STEERING

i parked my car at work, and when i went out 8 hours later to go home it wouldn't start. they key light was illuminated, and when i tried to start the car, it kept saying lock. my husband tried testing the battery, etc. the car ended up having to be towed to the nissan dealership 50 miles away($200). once the car was looked at, the dealership determined that the steering lock assembly needed to be replaced, and the total with labor would be approx $850. they also told me that it was on back order. the fact that the item is on back order, and that there are a ton of other complaints about this same issue tells me that nissan needs to recall this part!!! i am waiting for a call back from nissan regarding this issue.

Reported in: POCOMOKE MD || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

tpms light blinks for a while and then stays on. the first incident happened at 33022 miles and again at 52033. it appears that the tpms sensor batteries are defective causing the system to be unreliable.

Reported in: HUNTERSVILLE NC || Crash: N || VIN #: 1N4AL21E99N

WHEELS

tpms light blinks for a while and then stays on. the first incident happened at 33022 miles and again at 52033. it appears that the tpms sensor batteries are defective causing the system to be unreliable.

Reported in: HUNTERSVILLE NC || Crash: N || VIN #: 1N4AL21E99N

ELECTRICAL SYSTEM

intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of "lock" stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall "faulty" door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.

Reported in: BRAINTREE MA || Crash: N || VIN #: 1N4AL21E49C

STRUCTURE

intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of "lock" stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall "faulty" door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.

Reported in: BRAINTREE MA || Crash: N || VIN #: 1N4AL21E49C

STEERING

intelli key indicator light began illuminating two days ago. last evening after dinner vehicle would not switch out of "lock" stranded in 15 degree temps waiting for tow for 2 hours. nissan service advisor knew exactly what problem was. he called me later tonight to confirm electronic steering lock needed replacing. $800.00+. nissan surely will recall "faulty" door handle springs at .50 cents a whack, but give me a break. it's time nissan own up to the numerous 2009's that are having this part fail.

Reported in: BRAINTREE MA || Crash: N || VIN #: 1N4AL21E49C

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the vehicle was towed to the dealer where the technician diagnosed that the steering lock actuator was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 51,000.

Reported in: CENTERBURG OH || Crash: N || VIN #:

STEERING

went out to my car this morning and it would not start. it does not recognize the keyless start fob. this happens when the steering lock mechanism fails. this is a time bomb because it can fail at any time with no warning whatsoever. the age and mileage on the car do not matter.

Reported in: LEXINGTON PARK MD || Crash: N || VIN #: 1N4AL21E29N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock actuator failed, preventing the vehicle from being started. the contact had to have the vehicle towed to the dealer and the steering lock actuator was replaced. the failure and the current mileage was 60,000.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the engine failed to start when engaging the push-to-start switch. the vehicle was towed to the dealer for diagnostic testing. the technician advised that the steering lock control unit needed to be replaced. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in any recalls. the vehicle was repaired. the approximate failure mileage was 28,887 and the current mileage was 29,500.

Reported in: FURLONG PA || Crash: N || VIN #: 1N4AL21E29N

STEERING

drove car a few minutes down the road, parked and went inside for aprox 15 mins. came back out and car would not start. no key light was flashing on dash but key fob was in car. got the spare as well and still would not work. plugged in fob, disconnected car battery. all would not work. stuck in the cold with my three year old daughter! had to have car towed to nissan dealership ($100) and part was steering lock mechanism. part was on back order! nissan refuses to recall this! it's ridiculous. they no longer use this part on their cars yet refuse to recall costing us a lot of money! repair bill at nissan dealership was $753.09 plus $100 tow so $853.09!! i will never buy another nissan. luckily dealership was able to get nissan to cover my rental car since i went a week without a car. unacceptable.

Reported in: KELLER TX || Crash: N || VIN #:

STEERING

the intelligent key warning light illuminated as i arrived at my office on the morning of 1/14/13. when i attempted to start the vehicle that afternoon, the push-start ignition remained in the "lock" position and the vehicle would not respond to repeated start attempts. break lights and headlights continued to function correctly. called local nissan dealership and they instructed me to have the vehicle towed. after an hour, the nissan service advisor contacted me with notice that the steering wheel lock control unit had failed and they estimated the total repair cost to be at $900.00. the dealership did not have the part in stock, but they were able to locate another dealership who was able to courier it over the following morning. i contacted nissan north america on 1/23/13 and they refused to offer any compensation relative to the costs associated with this repair. this is a part that should have been recalled at least a year ago based on its apparently rampant history of failure for other altima owners.

Reported in: HOUSTON TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

the intelligent key warning light illuminated as i arrived at my office on the morning of 1/14/13. when i attempted to start the vehicle that afternoon, the push-start ignition remained in the "lock" position and the vehicle would not respond to repeated start attempts. break lights and headlights continued to function correctly. called local nissan dealership and they instructed me to have the vehicle towed. after an hour, the nissan service advisor contacted me with notice that the steering wheel lock control unit had failed and they estimated the total repair cost to be at $900.00. the dealership did not have the part in stock, but they were able to locate another dealership who was able to courier it over the following morning. i contacted nissan north america on 1/23/13 and they refused to offer any compensation relative to the costs associated with this repair. this is a part that should have been recalled at least a year ago based on its apparently rampant history of failure for other altima owners.

Reported in: HOUSTON TX || Crash: N || VIN #:

STEERING

trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.

Reported in: CINCINNATI OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

trying to start vehicle, yellow key warning light came on and car would not start. this happened without warning and i was stranded at lunch 15 minutes from work with no way to get back. the steering lock unit failed to disengage. this part should be recalled since the same part (i've heard) was recalled on other nissan models and can leave anyone in a dangerous situation.

Reported in: CINCINNATI OH || Crash: N || VIN #:

STEERING

i came office on 18th jan in my car and when i was heading back it didn't started. i towed my car to nissan dealer and they said after diagnosis that car's steering lock controller is faulty and is not recognizing the key and need to be replaced: final charges : $830, well clearly from the posts that its not one time incident and nissan is aware of that . they should make a recall for this . its just 3 years old car and i have to pay such a hefty amount when i cared my car like a baby.

Reported in: PLANO TX || Crash: N || VIN #:

STEERING

i parked my vehicle at my son's school to run in and pick him up from the after school program. came back out to the car and it would not start. the vehicle steering wheel was locked. i attempted to push the start button and brake and nothing happened. the yellow key light was flashing on and off, lights were on in the car, however there were no lights on the dashboard or no sound was made from the car doors being opened. my mechanic called the dealership to get the part and was informed that it was on back order until january 29th. repair cost is around $800.

Reported in: WINDSOR MILL MD || Crash: N || VIN #:

EXTERIOR LIGHTING

tl* the contact owns a 2009 nissan altima. the contact stated that the turn signals were difficult to see when activated based on the headlight assembly design, which included the turn signals and the side marker lights. the contact had not contacted the manufacturer about the problem. the failure mileage was 7,000..... updated 03/08/13 *bf the consumer stated the proximity of the headlights with the turn signal beside each other, causes the headlights, especially the high beam to out glare the turn signal.

Reported in: NEW BERLIN NY || Crash: N || VIN #: 1N4AL21E89N

STEERING

drove to lunch in car. came out 30 minutes later car wouldn't start. had car towed to repair shop where a faulty steering column lock sensor was diagnosed. repair cost with tow ~ $850.

Reported in: BRIDGEWATER NJ || Crash: N || VIN #: 1N4AL21EX9N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the vehicle would not start. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the steering lock assembly would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 45,400.

Reported in: OWINGS MILL MD || Crash: N || VIN #: 1N4AL21E39C

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle would not start using the keyless entry. the contact had the vehicle towed to the dealer and was told that the steering lock actuator needed to be replaced. the contact stated the failure was a repeat occurrence. the computer was previously reset to correct the failure. the vehicle was not repaired for the most recent failure. the failure and the current mileages were 86,000.

Reported in: PANAMA CITY FL || Crash: N || VIN #: 1N4AL21E69C

STEERING

amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.

Reported in: EAGAN MN || Crash: N || VIN #:

ELECTRICAL SYSTEM

amber 'intelligent key' light started appearing on and off. finally vehicle refused to engage starter and whirring noise indicating steering lock is functional no longer happens. vehicle needs to be towed and research indicates the problem is common in 2009 altimas and other nissan vehicles. repair quotes online appear to be in the $900 range. nissan needs to accept responsibility for this problem and issue a recall.

Reported in: EAGAN MN || Crash: N || VIN #:

STEERING

dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time.

Reported in: CARMEL IN || Crash: N || VIN #:

ELECTRICAL SYSTEM

dropped my son off at school, when i returned to the car, it would not start at all. the car recognized my key was present but push button did nothing. manually using the key slot would not start the car either. had to have the car towed and am being told that will cost $800-1100 to fix steering lock and that parts are on back order. doing an internet search i have found literally hundreds of complaints on the same defect over the past three weeks. this did occur on a very cold day, about 10 degrees at the time.

Reported in: CARMEL IN || Crash: N || VIN #:

ENGINE

attempted to start car with "push to start" ignition. car sensed key, but i was unable to start ignition although i stepped on brake while pressing button. lights work in car. steering wheel is locked. car starts with autostart using fob key, but when tries to put car in drive it shuts off. attempted to put key in slot and push "start" button, but that attempt was also unsuccessful. previously car was working fine.

Reported in: FARMINGDALE NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

attempted to start car with "push to start" ignition. car sensed key, but i was unable to start ignition although i stepped on brake while pressing button. lights work in car. steering wheel is locked. car starts with autostart using fob key, but when tries to put car in drive it shuts off. attempted to put key in slot and push "start" button, but that attempt was also unsuccessful. previously car was working fine.

Reported in: FARMINGDALE NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

car wouldn't recognize key in it, but could unlock doors and trunk, and would not start. car was towed to nissan and they found the steering lock control module not communicating with ikey reader. tech installed new ikey reader and cleared theft codes.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E99N

STEERING

car wouldn't recognize key in it, but could unlock doors and trunk, and would not start. car was towed to nissan and they found the steering lock control module not communicating with ikey reader. tech installed new ikey reader and cleared theft codes.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E99N

STEERING

steering lock mechanism failed leaving car stranded.

Reported in: LOGANVILLE GA || Crash: N || VIN #:

STEERING

i went to the grocery store and came out and attempted to start my car. the intelligent key warning light came on so the car would not start. it was stuck in the lock position. sent it to the dealer and $1100. this is ridiculous because this seems to be a common problem so why hasn't it been recalled? i was sitting outside in 13 degree weather with my infant son and they say it's not a safety issue. i was about to trade it in for a newer model but i will never buy a nissan again.

Reported in: MIDDLETOWN RI || Crash: N || VIN #: 1N4AL21E69N

STEERING

my daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.

Reported in: ROSWELL GA || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

my daughter and 2 year old were trying to get home under an ice storm warning. the push button start did not operate. they were stranded in the cold under a severe weather warning. nissan says the steering wheel lock controller caused the failure and would not communicate with the intelligent key fob and start button. there is not a method to override the push button with a mechanical key. this is a known problem for the 2009 altima. my altima has only 37,500 miles but is past the 3-year warranty period. the repair was $803. the service writer at the dealership stated that he expects a recall in the near future because of the frequency with which they see this faulty module. the part was changed in 2010 but nissan refuses to replace the bad ones in the 2008-2009 models.

Reported in: ROSWELL GA || Crash: N || VIN #: 1N4AL21E29N

ENGINE

car would not start / computer lock / car had to be towed.

Reported in: SADDLE BROOK NJ || Crash: N || VIN #: 1N4AL24E19C

STEERING

car would not start / computer lock / car had to be towed.

Reported in: SADDLE BROOK NJ || Crash: N || VIN #: 1N4AL24E19C

ELECTRICAL SYSTEM

car would not start / computer lock / car had to be towed.

Reported in: SADDLE BROOK NJ || Crash: N || VIN #: 1N4AL24E19C

STEERING

steering lock mechanism $1200 bucks nissan better do something.

Reported in: GARFIELD NJ || Crash: N || VIN #:

STEERING

the lights,locks, trunk and battery worked fine but the vehicle refused to start. i contacted the dealership and was told the car would have to be towed in to access the problem. amazingly they called me 10 minutes after it arrived and told me the issue was my steering lock which needed to be replaced and could no longer communicate with the "intelligent key". i was quoted a price of $841.00 and advised it was on back order and could not give me an estimated time of when it would be replaced. i went by the dealership the next day and was told there were 1500 of the parts i needed on back order. they still couldn't give me an estimated arrival date. said it could be days, weeks or months. sounds like a recall to me. i did some research and found that this is a common problem and nissan needs to replace these parts free of charge. this car had me stranded in cold winter weather and i am just lucky that someone was able to give me a ride home. this car is a 2009 nissan altima. if nissan does not correct the issue i can honestly say i will never buy another one again.

Reported in: ELLENWOOD GA || Crash: N || VIN #: 1N4AL21WX9N

STEERING

the car would not start with my smart key. i have had the car for three years and there were no mechanical issues with the car. but after turning it off to go inside, i came back out and it would not start. i had the car towed to nissan dealer and the service tech already new the problem, told me the part was on back order, and that it would take three weeks to fix, on top of the 800+ bill to fix it. this problem is frequent and i feel there should be a recall or at least a reimbursement for service done on the vehicles.

Reported in: SPRING TX || Crash: N || VIN #: 1N4AL21E19N

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master brake cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.

Reported in: CANYON LAKE CA || Crash: N || VIN #: 1N4AL21E89N

ENGINE AND ENGINE COOLING

went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master brake cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.

Reported in: CANYON LAKE CA || Crash: N || VIN #: 1N4AL21E89N

STEERING

went to start vehicle and it did not start. had to have it towed to dealership for $90. was told it was not covered under warrenty and my car was out of warranty by 2 months. advised to call consumer affairs. waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. repair cost $757 and is only warranteed for 12,000 miles. was told repair would take 3 days but they had my car for 21 days because the part was on back order. by the way, my car was also in for 2 recall issues: head gasket and master brake cylindar. pretty big issues! i was also told by service manager that if i had all my service done thru them instead of outside source they would have covered the steering lock issue. sounds a little fishy to me. they need to recall this problem!!! or at least have a manual over ride.

Reported in: CANYON LAKE CA || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

i stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.

Reported in: BELLEFONTE PA || Crash: N || VIN #: 1N4AL21EX9N

STEERING

i stopped for lunch at a fast food establishment and at this point everything with the car was fine. after i ordered and got back into my car, i tried to start it. the car would not start. the key light appeared on the dash. after calling the nearest dealership, they suggested replacing the battery in the keyfob. i did replace battery and placed the keyfob in the alternative start port. the car would still not start. after trying to jump the car battery, it was determined that i needed to tow the car to the dealership. the dealership confirmed that this problem was caused by the steering column lock mechanism. this malfunctioning part left me stranded in a parking lot during a snow storm. upon searching the internet, it appears that nissan has issued recalls on this part in other vehicles and have stopped using this part in new vehicles. there are also hundreds of reports of this part failing in my model and year. this problem has the potential of immobilizing a car during severe weather, leaving the driver and passengers stranded.

Reported in: BELLEFONTE PA || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

the nissan intelligent key warning light came on and we were unable to start the car. a new battery was placed in the car last fall and the key fob batteries were replaced july 2012. i searched the internet for possible problems and found numerous reports of the same situation. the problem reported was a failed steering lock unit. i contacted the nissan dealer and they indicated we would need to have the car towed to their shop. they found that the steering lock control module did in fact need to be replaced. they mentioned they have had at least 15 instances of this same problem at their shop alone since the weather turned cold this winter. we specifically purchased this car new in 2009 so that our teens would have a dependable car to drive. we did not want them stuck somewhere unable to get home, especially in the winter. i contacted nissan consumer affairs and they indicated that there is not a recall for this steering lock. the dealership instructed me to hold onto our repair recent should it become a recall.

Reported in: ANKENY IA || Crash: N || VIN #: 1N4AL21E49N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start using the keyless entry. also, the contact stated that the intelligent key warning light illuminated. the vehicle was towed to the dealer for a diagnostic testing. the technician stated that the steering lock mechanism needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 29,000.

Reported in: PISCATAWAY NJ || Crash: N || VIN #: 1N4AL21E69N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the steering column lock mechanism caused the vehicle to become inoperable. the contact also stated that the key fob warning light illuminated. the contact attempted to personally remedy the failure by replacing the battery in the keyless entry remote but the failure recurred. the vehicle was taken to the dealer who stated that the steering column needed to be replaced but the part was not readily available. the manufacturer was notified who offered no assistance. the failure mileage was approximately 42,000.

Reported in: CHICAGO IL || Crash: N || VIN #: 1N4AL21E19N

STEERING

car was driving fine earlier in the day, and came home to park the car in the driveway. got back in the car to head to my night job, and car would not start. it would not even switch to accessories position. called the nissan dealership and they gave me some tips on how to start the car, but none worked. had to get he car towed to nissan. it took 2 days before they could look at it on a saturday. i was told my steering lock unit had malfunctioned and would cost me $747 before taxes to get it fixed. also, the part was on back order (1100 other people need the same part) and there is no eta on the part. i still do not have my car back and have been having to find ways to and from work.

Reported in: CHEYENNE WY || Crash: N || VIN #: 1N4AL21E69N

STEERING

i woke up for work and went to start my car and it would not start, i noticed there was a red key light on so i went to change the battery for the key and the car still would not start. i looked through my owners manual to see if there was anything i was missing and no luck! i had to have my car towed to the local nissan dealer and was advised they would run a diagnostic test to see what it was. i was then told that my steering lock module had failed and would need to be replaced in order for the car to work. i was told that with tax the bill would be $834. i was in utter shock and was given no explanation except for i've seen this happen with other nissans and its to be expected! i don't understand how my cars works 1 day then not the next. it seems to be a pattern with this car and i am absolutely shocked to see how many people are experiencing this same problem! a recall is needed!

Reported in: LAKE IN THE HILLS IL || Crash: N || VIN #: 1N4AL24E99C

STEERING

drove to work in the morning without any problems. tried to start my car at the end of the day. car would not start. the intelligent key warning light was on. called the dealership. they suggested trying my other key fob. i had someone bring that to me, but the car still wouldn't start. with no other options, i had the car towed to the dealership (for $165, which included an extra $75 fee to have the car removed from a parking garage). they diagnosed the problem as a faulty steering lock assembly and replaced it for $624.91. i filed a complaint with nissan and was offered a $250 service credit for a future repair, which would need to be used in only 6 months. when i indicated that this was unacceptable, the manufacturer would not offer any other compensation, nor acknowledge that others were having the same problem. given that there is no warning for this problem which renders a less than 4 year car completely inoperable, nor is there any way to prevent this problem from happening, this part needs to be recalled! keyless entry is one of the reasons why i bought this car..... now it's my biggest complaint.

Reported in: ST. CLAIR SHORES MI || Crash: N || VIN #: 1N4AL21E59N

STEERING

last sunday my vehicle was unable to start with the fob key. had car towed to nissan and was told that it was the steering lock system. was told the part is on back order and will received in approx 3 wks. also, the cost would be $930 before tax. my car is 38,000 miles and no longer under warranty. because my windows were accidentally lowered due to someone holding down unlock button on fob and they were unable to close my windows since my car failed to start, they are also saying i have to pay a daily storage fee since they are unable to leave my car outside due to all the windows being down.

Reported in: FARMINGDALE NY || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was towed to the dealer. the technician stated that the failure was located at the steering lock control unit. the steering lock control unit was replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 71,996 and the approximate current mileage was 72,000.

Reported in: LYNCHBURG VA || Crash: N || VIN #: 1N4AL21E79C

STEERING

car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defective and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being inoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on gtr models.

Reported in: NORWOOD MA || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

car was found to not start. battery had power, no other obvious issues. car was inoperable for the weekend. towed vehicle to nissan dealership. battery tested low and was later replaced. however, the steering lock was found to be defective and needed to be replaced. battery replacement is understandable being that the car is more than 3 years old. lock steering mechanism however resulted in the car being inoperable. parts for the lock steering mechanism totaled $534.19 plus labor which totaled $282.88. total bill with new battery was $1,037.64. considering all failures listed on this page of this same part, a recall should be considered. nissan apparently has recalled other steering locks similar to this on gtr models.

Reported in: NORWOOD MA || Crash: N || VIN #: 1N4AL21E29N

STEERING

i was left stranded in the freezing rain/sleet this past saturday. after a couple of hours of trying everything, my car was placed on a roll back and took to a local garage. i was told it was the steering lock control unit and would be between $600-$800 dollars to get it fixed. i was also told the part was not in stock,so my mechanic will have to call daily to check on it. i'm furious at nissan. this is actually my 5th nissan to own. i will not purchase another one.

Reported in: FORT PAYNE AL || Crash: N || VIN #:

STEERING

i had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.

Reported in: PARK FOREST IL || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

i had driven the car from home to the gas station approx. 5 miles from home. i turned the car off, filled the car with gas and upon starting the car to leave the car wouldn't start. a red key light came on in dash.car used to be towed to dealership. it was there that it was found to be a steering lock malfunction. that cost me a total of 1000.61. 402.50 in labor and 538.81 in parts plus tax and misc. the pats was on back order. i just got my car back after a week because the part was overnighted. otherwise they estimated me getting my car back after the 8th of feb. when asked about a recall i was told it was unknown but also that this part was unusual for backorder.

Reported in: PARK FOREST IL || Crash: N || VIN #: 1N4AL21E59N

STEERING

i drove to work, and parked my car. 8 hours later, i got in my car to go home. tried starting it, but the key indicator light was on, the brake wouldn't push in, and the car wouldn't start. i had to have the car towed to the nissan dealership. they determined that the steering lock unit needed to be replaced. the part was on back order which seemed fishy to me, so i did some research. it seems that 100's of other nissan altima owners have had the same problem in the past year. nissan north america, inc informed me that there is no recall, and i should contact the national highway adminstration to have a recall put into affect. this could be a serious safety issue, and needs to be addressed. thankfully i was at work when this happened, but what if i was in the middle of nowhere, in the freezing cold, and my car wouldn't start. the steering lock unit should be recalled! i had to pay over $1,000 to have this part fixed, and since the part was on backorder, i didn't have a vehicle for an extended amount of time. please help the 100's of people affected by this faulty part!!!

Reported in: POCOMOKE MD || Crash: N || VIN #: 1N4AL21E79N

POWER TRAIN

my 2009 nissan altima would not crank. it was fine when i drove it to work. when i went to go home, it would not crank and a yellow light with a key came on. i have to get my car towed tomorrow because the power steering lock went out. i've noticed this is common with this year make and model. this is ridiculous, there needs to be a recall. i've read over 50 incidents just like mine this month alone!!!!!!!!!!!!!

Reported in: BAY SAINT LOUIS MS || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that when he attempted start the vehicle, the engine failed to start. the vehicle was taken to the dealer where a diagnostic was performed. the failure was located at the steering assembly. the dealer replaced the steering assembly. the failure mileage was 50,126 and the current mileage was 50,400. updated 03/04/13

Reported in: BELLMORE NY || Crash: N || VIN #: 1N4AL24E39C

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but the vehicle did not recognize the key. the vehicle was towed to the dealer for inspection and they stated that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 65,000. the vin was unavailable.

Reported in: COLLEGEVILLE PA || Crash: N || VIN #:

STEERING

i parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.

Reported in: WEST DES MOINES IA || Crash: N || VIN #:

SERVICE BRAKES

i parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.

Reported in: WEST DES MOINES IA || Crash: N || VIN #:

ELECTRICAL SYSTEM

i parked the car and locked it with intelligent key. came back, was able to enter the car without any problems, used the key to unlock the doors. while inside, the dashboard had two warning lights on: key light(yellow) to the far left corner and flashing security light(red) to the far right. the car would not start. ignition button is on lock and the steering is stiff unable to turn. engine seems to be locked, no other lights are on. i have tried everything by the owner's manual and nothing works. i called the dealers and they told me that i would have to get it towed to the dealer and quoted me $600 to fix the problem, parts will take a couple of days, no guarantee problem will not happen again. for a recent bought vehicle, there are many issues with the car's intelligent key and in this case i have been left stranded in the middle of nowhere. towing charges and everything will make amount close to $1000.

Reported in: WEST DES MOINES IA || Crash: N || VIN #:

STEERING

on a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as "steering wheel lock unit needs to be replaced" and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.

Reported in: WHITE PLAINS NY || Crash: N || VIN #: 1N4AL21E59C

ELECTRICAL SYSTEM

on a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as "steering wheel lock unit needs to be replaced" and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.

Reported in: WHITE PLAINS NY || Crash: N || VIN #: 1N4AL21E59C

SERVICE BRAKES

on a regular day, i drove my car to work in the morning. and it was parked at my workplace parking lot (luckily). in the evening, my keyless entry got me inside the car. but the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. there is an amber light with a key sign inside it flashing on my dash screen. lights would turn on so i was convinced it must not be the battery. when i looked it up in the car manual, it's supposedly an intelligent key sign. since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. the next morning, i got it towed and the dealer workshop diagnosed it as "steering wheel lock unit needs to be replaced" and it would cost a whopping $850 (not including towing). not just that, the part is back-ordered! so my car is in the workshop indefinitely as of now! i bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. the workshop said that this is not something my warranty can cover! my current mileage is 26000. and nissan is supposed to be reliable? this problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. this is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money.

Reported in: WHITE PLAINS NY || Crash: N || VIN #: 1N4AL21E59C

STEERING

the vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with "intelligent key" logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs.

Reported in: WARMINSTER PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

the vehicle had no problems driving into work in the morning. end of work day, return to the car to find out that it wouldn't start. the amber light with "intelligent key" logo had turned on and the vehicle was immobilized. checked the battery of the intelligent key and it was perfectly operational. check batter of the car, and it was working fine as well. since the car wouldn't start, no other option but to call for towing service. spent hours in the cold waiting for the truck. the following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. parts and labor and tow cost over $900. the nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. part is strategically not covered under warranty. found out from the nissan folks that numerous cars came in with the same problem. got onto the internet and found so many more nissan altima owners with the same problem. clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. i am happy that this happened while my vehicle was stationary. i think this is very dangerous if it were to happening while driving. i request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. nobody wants to lose their hard earned money for no fault of theirs.

Reported in: WARMINSTER PA || Crash: N || VIN #:

STEERING

wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.

Reported in: NOVELTY OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

wife's 2009 altima would not start. as others have stated, the little key light on the dash lit up. we had the car towed to our dealer, and they told us the steering lock control had failed. having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. the estimated repair bill was going to be about $750. when i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. the next morning, i filed a formal complaint with nissan of north america. they have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. our final results are better than most of the others we have read about. between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. my advise is to file a formal complaint like we did and to be persistent. an attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want.

Reported in: NOVELTY OH || Crash: N || VIN #:

STEERING

on saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima?s, which makes me even more ticked, because nissan doesn't seem to care if they leave my wife and son stranded because they built their car using garbage parts. and yes they know because, more times than not, this part is out of stock and the newer cars don't use it. so this sounds like a very nasty scam by nissan. i have sent letters to my state's attorney general, nissan motor company, and this database...we need a recall. stand behind your product!

Reported in: ARNOLD MD || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

on saturday morning, my wife took my son to the library, the car started with no issues, when they left the library she could not start the car. she called me to come help her, we changed the batteries in the key fob, i tried to jump-start the car, i checked the fuses, but it would not start. i made sure the fob was still communicating with the car by pressing the buttons and everything seemed to be working fine. finally, after trying everything i could, we called the nissan dealership, and they had us tow the car to them, and said they would not get to it until monday. well monday morning comes and they called my wife to tell her the steering lock unit failed, and it would cost ~$1000 to replace. of course i am ticked so i decide to research this issue and realize it is very common in the 2009 altima?s, which makes me even more ticked, because nissan doesn't seem to care if they leave my wife and son stranded because they built their car using garbage parts. and yes they know because, more times than not, this part is out of stock and the newer cars don't use it. so this sounds like a very nasty scam by nissan. i have sent letters to my state's attorney general, nissan motor company, and this database...we need a recall. stand behind your product!

Reported in: ARNOLD MD || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

my husband went out to start the cars in the morning before work. the nissan altima would not start. the brake was firmly pushed and the brake lights came on. we have replaced the key fob batteries and the fuse for the engine starter. the key fob locks and unlocks the vehicle, but the car will not start. the desk shows a small yellow key symbol in the top left corner. we have contacted a mechanic about having the car towed. it seems several others have had this issue and nissan is doing nothing about it. i will never, ever, ever purchase another nissan.

Reported in: MAYSLICK KY || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis where the contact was informed that the steering lock assembly would need to be replaced. the contact was also advised that the part needed to complete the repair was on a national back order. the manufacturer was notified but no assistance was offered. the vehicle was not repaired. the failure and current mileage was 44,000.

Reported in: PINE MEADOW CT || Crash: N || VIN #: 1N4AL21E39N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while driving 20 mph, the vehicle stalled and the brakes also became stiff. the key symbol on the dashboard also illuminated. the contact replaced the battery but the vehicle did not start. the vehicle was towed to a dealer for diagnosis and the contact was informed that the steering lock assembly would need to be replaced. the manufacturer was notified and stated that they may assist in the cost of repair. the contact was awaiting a final decision. the vehicle had not been repaired. the failure and current mileage was 44,000.

Reported in: MODENA NY || Crash: N || VIN #: 1N4AL21E39N

STEERING

i just wanted to let the people know that there is no guarantee that the new steering lock mechanism that is placed in your car will not malfunction. i picked my car up from the dealership after having the part repaired at the cost of 1055.00 not including towing and wasn't even home 40 minutes before the same thing occurred again and the car had to be towed back to the dealership to be repaired again. i'm now finding out that the replacement part is not a newly manufactured part without the defect making the probability of having to deal with situation again very high and of course the nissan corp. is still acting like there is no problem at all. please people call your attorney general news stations and whoever you think will listen because the more waves we make forces nissan to recall this part.

Reported in: PHILADELPHIA PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the key less entry remote button seized in the locked position and caused the engine to not start. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 60,000.

Reported in: WINDHAM NH || Crash: N || VIN #: 1N4AL24E39C

STEERING

drove to work in the morning, parked my nissan altima in the parking lot. when i went to leave for lunch the car would not start. the brake was extremely stiff and pushing the start button did nothing. i called the local nissan dealer - they immediately thought it could be the steering lock module if that was it i would have to have it towed. once towed to the dealership they confirmed it was the steering wheel lock module had malfunctioned. they admitted they have seen 4 others in just this month for the same issue. the part was ordered and should have arrived in 3 business days. after a week i was notified the part is on back order and they do not know when they will have it in to fix my car. i contacted nissan consumer affairs to ask for help, they declined stating it is all a case by case basis they won't help to pay for the part, repair or a rental car. it has now been 23 days and they still don't know when or if they will get a part to fix my car. i am stranded without a means to get to and from work. nissan needs to recall this part or help cover the costs for those affected. after extensive research there are tons of people going through the same issue. the same part was recalled for the nissan gtr why not own up to your crappy part and take care of the customers.

Reported in: IDAHO FALLS ID || Crash: N || VIN #:

UNKNOWN OR OTHER

after shopping my car would not start. i had to flatbed it to the dealer. the dealer replaced the steering lock (part 48700-9n00a). the car's mileage and time was slightly out of warranty (41000 & 41 months vs 36000 & 36 months). the new redesigned steering lock (part 48700-9n00b) has a warranty for only 1 year. per nissan forums this is a known issue with nissan: gt-r, 370z & altima. my understanding is there has been a recall on the gt-r only. i would expect a recall or extension to the warranty on this part in the altima.

Reported in: LOUDONVILLE NY || Crash: N || VIN #: 1N4AL21E89N

STEERING

drove my car to an appt and when i came out it wouldn't start. tried jumping battery, did not work. changed the battery in key fob and it still didn't work. i brought my back-up key over to the car and that one did not work either. had it towed to the nissan dealer and they diagnosed it as the steering wheel mechanism and the part was on a 7-10 day back order. i paid an additional $50 to expedite the part. it took 7 days to get my car repaired. i contacted nissan usa, described the situation and sent them a hyperlink that had anecdotes of steering issues from other 09 altima owners and requested that they cover the repair. someone from nissan called me and i returned his call 2 times without a return call. on the third message i and told him i would escalate the call if i did not hear back from him. that prompted him to return my call and he stated they would not cover the cost because i don't take my car to nissan for scheduled service. i told him i was not going to rest until i get nissan to cover this and he basically told me he had the final say. i am contacting my local news station and my state ag for resolution. please do the same! i am out $960 for the repair.

Reported in: HIGHLANDS RANCH CO || Crash: N || VIN #: 1N4AL21EX9N

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect!

Reported in: KATY TX || Crash: N || VIN #: 1N4AL21EX9N

SERVICE BRAKES

brake warning light comes on and off while driving. some loss of brake fluid with no apparent leaks. suspect master cylinder leaking into vacuum booster, just as many other altima owners are experiencing. vehicle is out of warranty now, and i don't want to buy another master cylinder out-of-pocket from nissan since i have read on the net where others have had replacement unit failures (such as nhtsa action number pe11020). what am i to do? nissan should pay for a permanent repair for this obvious product defect!

Reported in: KATY TX || Crash: N || VIN #: 1N4AL21EX9N

SERVICE BRAKES

the key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.

Reported in: SAN MATEO CA || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

the key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.

Reported in: SAN MATEO CA || Crash: N || VIN #: 1N4AL21E49N

STEERING

the key warning light appeared on the dash; replaced batteries in both of the keys and the warning light disappeared. one week later, with no additional problems or warning, i parked the car to go to a doctor appointment and when i returned less than 1 hour later, i was able to get into the car, but the brake would not depress, the steering wheel would not lock, and the car would not start. car will not go into accessory mode either nor does the other key start the car.

Reported in: SAN MATEO CA || Crash: N || VIN #: 1N4AL21E49N

STEERING

car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.

Reported in: CUMMING GA || Crash: N || VIN #:

ELECTRICAL SYSTEM

car was driving perfectly fine, parked at a friend's house for 2 hours and then got in it to leave and it wouldn't start. the key warning light was on, and the lights on the dash indicated that the key was not in the car even though it was in the ignition hole. after speaking with the technician, it is the steering lock mechanism and needs to be replaced. my issue is that there was no warning at all, it was below 30 degrees outside and i was unable to get my children home. were i not at a friend's house, i would have been stranded somewhere with two small children in the middle of winter. there was no warning at all that this was going to happen, no warning lights, no signals to indicate to me that something needing replacing or fixing. and it's an $800 dollar fix with parts and labor... there needs to be a recall, this is ridiculous. apparently this happens after about 2-3 years in this year make and model.

Reported in: CUMMING GA || Crash: N || VIN #:

STEERING

leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i don't want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

leaving work to go to lunch and my altima wont start. push button start not responding and will not move from lock position. changed the battery to my car along with battery for key. still nothing. after doing research on the internet i found that my problem is the steering lock control module, which seems to be a big problem for several other people as well. my brother was able to locate the steering control module and held in the start button, and the break and at the same time he tapped on the module and my car started. we were able to drive it home thankfully without calling a tow truck. 100% without a doubt that is the problem with my car and it will need replaced. i am scared to drive my car anywhere because i don't want to get stranded somewhere. i started my car the next morning and it did start, who knows how long it will last until the part fails again. i will need this replaced but really feel as through nissan should be doing something about this problem due to the hundreds of people with the very same problem.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 1N4AL21E29N

STEERING

drove to a store about a mile from my home and when i came out the car would not start and the key warning light illuminated (car went into lock mode and it could not be reset). the vehicle was towed and the technician stated that the failure was located at the steering lock control unit. the steering lock control unit is being replaced and the cost is $918. the approximate failure mileage was 28,100.

Reported in: DELRAN NJ || Crash: N || VIN #: 1N4AL21E59N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that all attempts to start the vehicle failed. the vehicle was towed to the dealer for inspection where it was found that the steering column needed to be replaced. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 56,000. the vin was unavailable.

Reported in: BRIELLE NJ || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the key warning light illuminated and the vehicle failed to start. the vehicle was later towed to the dealer where it was found that the steering lock control unit failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileages were approximately 36,000.

Reported in: HOLLIS NY || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

walked out of work and the key indicator was illuminated on my dashboard and the car would not start. after replacing the key fob battery, checking the actual car battery, and trying my spare key fob, i had to have the car towed to the dealership. i was informed that the steering wheel lock needed to be replaced. this is a known issue and manufacturing defect for this model (can happen at any time regardless of mileage, wear and tear etc) and a casual google search returns countless issues of the very same thing. if nissan cares about their customers, a recall should be in order.

Reported in: CINCINNATI OH || Crash: N || VIN #: 1N4AL21E49N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that when trying to start the vehicle, a warning erroneously appeared stating that the steering was locked. the vehicle was later towed to a dealer. after diagnosis, they advised him that a switch in the steering column malfunctioned and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the parts were on back order. the failure and current mileages were approximately 117,000. the vin was unavailable.

Reported in: GEORGETOWN KY || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that after several attempts, the vehicle failed to start. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the steering assembly needed to be replaced. the part was on back order and the vehicle would be repaired upon the arrival of the part. the manufacturer was notified of the problem. the approximate failure mileage was 50,000.

Reported in: QUANTICO MD || Crash: N || VIN #: 1N4AL21E59C

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that she attempted to start the vehicle but to no avail. the key warning icon was also illuminated. the vehicle was towed to a private mechanic, who diagnosed that the steering lock control unit failed and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the approximate failure mileage was 27,000 and the current mileage was 27,291.

Reported in: HEWLETT NY || Crash: N || VIN #: 1N4AL21E39N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the key could not be turned in the ignition to start the vehicle. the vehicle was towed to the dealer for diagnosis where he was advised that the steering lock mechanism failed. the vehicle was scheduled for repairs. the vin was unavailable. the failure and current mileage was 81,000.

Reported in: MELBOURNE FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

i purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, "steering lock control unit" which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.

Reported in: LEESBURG FL || Crash: N || VIN #: 1N4AL21E79N

STEERING

i purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, "steering lock control unit" which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.

Reported in: LEESBURG FL || Crash: N || VIN #: 1N4AL21E79N

STEERING

car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $950. furthermore, the part is on back order and they do not know when the part will be available. they indicated possibly two weeks. was also told that this is an issue that is going on with this part and that i should call nissan to file a complaint with the consumer affairs department at 800-nissan1. it looks like there are tons of people having this issue, so if you are as well, please log your incident/complaint with nissan at the number above as well entering it on this website.

Reported in: ATLANTA GA || Crash: N || VIN #: 1N4AL24E09C

ELECTRICAL SYSTEM

car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $950. furthermore, the part is on back order and they do not know when the part will be available. they indicated possibly two weeks. was also told that this is an issue that is going on with this part and that i should call nissan to file a complaint with the consumer affairs department at 800-nissan1. it looks like there are tons of people having this issue, so if you are as well, please log your incident/complaint with nissan at the number above as well entering it on this website.

Reported in: ATLANTA GA || Crash: N || VIN #: 1N4AL24E09C

STEERING

when my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.

Reported in: GEORGETOWN KY || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

when my daughter went out to start the vehicle,the security system for the steering column lock/unlock would not allow the car to be started due to it saying that the steering column was locked when it actually wasn't.this seems to be a very common problem in all of the 2008-2009 nissan altimas.it has been at the nissan dealership for 5 days now,and they are telling me it will be another 5 days before they can get the part needed due to it being on backorder.these cars should be recalled by nissan before someone gets stranded.the only thing that can be done when this relay quits is to have the car towed to the closet dealership.this repair costs around 1000.00 (labor,parts,towing),and that is if and when they can get the part.

Reported in: GEORGETOWN KY || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.

Reported in: HOOVER AL || Crash: N || VIN #: 1N4AL21E79N

STEERING

electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $779. was told it has been happening a lot with this model and mileage. my car is less than 4 years old so i should not have to spend this much money to drive it. please insist on them recalling this issue and reimbursing the full amount to me. if not, this will be my last nissan.

Reported in: HOOVER AL || Crash: N || VIN #: 1N4AL21E79N

STEERING

parked can in front of store and attmpted to start it but it would not start. yellow "key missing" light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor.

Reported in: ANAHEIM HILLS CA || Crash: N || VIN #: 1N4AL21E59N

SERVICE BRAKES, HYDRAULIC

parked can in front of store and attmpted to start it but it would not start. yellow "key missing" light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor.

Reported in: ANAHEIM HILLS CA || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

parked can in front of store and attmpted to start it but it would not start. yellow "key missing" light comes on but it won't start. key battery is new, car battery is new, won't jump start. car is dead. turns out to be the steering lock mechanism. only 57, 000 miles and this is only one of many issues we have had with this car. new battery (2) new brake switch new alternator new a/c pump new front rotor.

Reported in: ANAHEIM HILLS CA || Crash: N || VIN #: 1N4AL21E59N

STEERING

i purchased this used 2009 nissan altima from a dealer in my local town. when i bought the vehicle it had around 36-38,000 miles on it (can't remember at this time). had the vehicle for a little over a year, i do regular maintenance on it and have had no problems. i drive this vehicle approx 100 miles a week, and when i went to leave work the other day the vehicle wouldn't turn on. the intelligence key battery was charged, the battery for the car was charge, i unhooked the battery and reset it, still nothing. the vehicle was in park and i couldn't do anything to get it to turn on. i towed it to the local dealership who ran a diagnostic and said it was the, "steering lock control unit" which would cost $717 for part and labor along with a $70 diagnostic fee. i was lucky i wasn't stranded in a bad area or without a way to reach someone. they need to recall this part, too many incidents with this part in nissan vehicles.

Reported in: GRAND ISLAND FL || Crash: N || VIN #: 1N4AL21E79N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated the that the push-to-start would not engage and the vehicle could not be started. the vehicle was towed to the dealer, who advised that the steering lock unit needed to be replaced. the vehicle was repaired. the manufacturer was notified but offered no assistance. the failure mileage was 58,000. updated 03/27/13*lj updated 3/28/13 *cn updated 04/19/2013*js

Reported in: SOUTHINGTON CT || Crash: N || VIN #: 1N4AL21E29N

STEERING

electronic steering lock control board - car will not start and is illuminating the yellow key symbol. had to have it towed to the dealership and they diagnosed it as a failing electronic steering lock control board. they told me that the part is around $500 and with labor the total is $724. i was told the part is on back order and could take up to 3 weeks to come in. i was told it has been happening a lot with this model and mileage. after researching the issue i found many complaints. i filed a formal complaint with nissan and inquired about recalls. i can't understand why if so many others are having issues why a recall hasn't been done. waiting for a response. really upset and frustrated.

Reported in: LAWRENCEVILLE GA || Crash: N || VIN #: 1N4AL21E29N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the push-to-start warning light illuminated while driving at an unknown speed. the contact shut off the engine momentarily and was unable to restart the vehicle. the vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the steering module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000...updated 04/25/13 *bf updated 05/21/2013 *js

Reported in: MONTPELIER VA || Crash: N || VIN #: 1N4AL21E99N

ELECTRONIC STABILITY CONTROL

first problem started with a funny sound when the car would start and sometimes it would not start the first time with pushing the auto start. this was about 6 months ago and about 4 months ago i got the visual on the column that the smartkey was low and had them replace by the dealership and reprogrammed in both keys. this is when all the problems started delayed start not starting then i left home and arrived at work fine the morning of 02/25/13 and had to travel to another site and tried to start car and it wouldn't even attempt to start. i had a mechanic friend come look at it and then the illumination of the low key and the no key showed up but still would not start. we took smartkey out to dealership and replaced again tried this and it didn't start. we checked everything and called dealership back and they said we could put the smartkey in the slot to start car this didn't work either. i finally had it towed to the dealership and they said it's a steering lock mechanism and electric problems. i've had this car only 3 1/2 years and this is ridiculous and seems to be a big problem with numerous other nissans. i've been told by the dealership they are using the same part to fix my car and it could happen again. what scares me and could put my life in danger is the steering could go out while i'm driving and could kill me. i have told my family if i'm in an accident to test my steering and if that's the reason for the accident or my death they are to sue nissan. this should be a recall and fixed with dependable parts and if it happens again and again they should replace with no cost to the consumer parts or labor. of course, my warranty has expired because of the 3 yr. always the case. i want full reimbursement from nissan because this definitely needs to be a recall!!!!!!!!

Reported in: ROANOKE VA || Crash: N || VIN #: 1N4AL21E09N

STEERING

first problem started with a funny sound when the car would start and sometimes it would not start the first time with pushing the auto start. this was about 6 months ago and about 4 months ago i got the visual on the column that the smartkey was low and had them replace by the dealership and reprogrammed in both keys. this is when all the problems started delayed start not starting then i left home and arrived at work fine the morning of 02/25/13 and had to travel to another site and tried to start car and it wouldn't even attempt to start. i had a mechanic friend come look at it and then the illumination of the low key and the no key showed up but still would not start. we took smartkey out to dealership and replaced again tried this and it didn't start. we checked everything and called dealership back and they said we could put the smartkey in the slot to start car this didn't work either. i finally had it towed to the dealership and they said it's a steering lock mechanism and electric problems. i've had this car only 3 1/2 years and this is ridiculous and seems to be a big problem with numerous other nissans. i've been told by the dealership they are using the same part to fix my car and it could happen again. what scares me and could put my life in danger is the steering could go out while i'm driving and could kill me. i have told my family if i'm in an accident to test my steering and if that's the reason for the accident or my death they are to sue nissan. this should be a recall and fixed with dependable parts and if it happens again and again they should replace with no cost to the consumer parts or labor. of course, my warranty has expired because of the 3 yr. always the case. i want full reimbursement from nissan because this definitely needs to be a recall!!!!!!!!

Reported in: ROANOKE VA || Crash: N || VIN #: 1N4AL21E09N

STEERING

part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.

Reported in: ROANOKE VA || Crash: N || VIN #: 1N4AL21E09N

ELECTRONIC STABILITY CONTROL

part 2 - confirmation number 10500119 part 1 --- i wanted to add that i purchased this car new in 2009. this will cost me out of pocket $685 and of course like a said previously the warranty of 3/36,000 being the years that expired first. i've only had this car 3 1/2 years you shouldn't have major problems like this with a car this early. this should be a big red flag to the nissan company!.

Reported in: ROANOKE VA || Crash: N || VIN #: 1N4AL21E09N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start and the ignition warning lamp illuminated. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 50,000.

Reported in: PHILADELPHIA PA || Crash: N || VIN #:

STEERING

i got into my car with my 3 month old son to bring my fiancÉ dinner at work. after we dropped dinner off we stopped by the gas station to get gas. i turned off my car to pump, and when i returned to the driver seat i put my foot on the brake like normal and hit the start button and nothing happened. i assumed my car had died, but my lights would still come on and i noticed a warning light that said key. i had my 3 month old in the car and it was cold outside so i quickly flipped through the manual to find out what that light meant. after reading about it in the manual and looking it up online i quickly realized this is a recurring problem in the altimas. i had to call my fiances father to come pick us up and have my car towed. so now i have to pay for the car to get towed and from everyone else's complaints it will cost atleast $700 to fix. nissan has a huge issue they need to recall. i travel a lot with my 3 month old, and what if this would have happened at a random gas station far away from family. i do not feel the we should have to pay for their mistakes in making this vehicle. something needs to be done about this now.

Reported in: OCEAN SPRINGS MS || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated the manual start button on the vehicle failed to function. the vehicle was taken to the dealer who stated the steering lock mechanism needed to be replaced. the manufacturer was not notified of the defect. the vehicle was not repaired. the failure mileage was 31,316.

Reported in: ABERDEEN MD || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

after i was finished working i got in my car to go home. i put my foot on the brake and pushed the start button. nothing happened. i saw an icon of a key in the upper left hand corner of the dash. i took out my owners manual to see what that meant. i read that the remote battery might need to be replaced. i went into the home depot where i work and bought new batteries. i replaced the battery but now i was getting a no key icon. i called the nissan dealer where i bought my car for some advice. they said maybe the remote lost its memory so i called my husband to bring me the extra key. he came.we tried again but it did not start. the no key came up again. after trying for two hours i called aaa for a tow to my mechanic. the next day i went to my nissan dealer.i told him what happened and he said it is the steering lock computer. it would cost about $850. he also said this is a problem with this car. this problem should be recalled by nissan.

Reported in: LITTLE FALLS NJ || Crash: N || VIN #: 1FMZU34E8XZ

ELECTRICAL SYSTEM

had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!

Reported in: CANMER KY || Crash: N || VIN #: 1N4AL21E79N

STEERING

had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!

Reported in: CANMER KY || Crash: N || VIN #: 1N4AL21E79N

SERVICE BRAKES

had stopped to get breakfast. locked my car and upon returning unlocked the car and tried to start vehicle with no success. there was no response from my car. when the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. we had it towed to nissan dealer. after leaving it there i did some investigating online about potential problems. was shocked to see how many people had the same problem as me presently and past. apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. i had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. but the fun didn't stop there. the part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. i called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. when she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. in addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. but she would ask and call me back three days later. she is supposed to call me tomorrow with the answer. shocked is the only word that comes to mind about my situation. i can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. is there nothing to be done for it? even the service tech at the dealer has told me that they have replaced several. my car was parked when it quit responding but someone could be driving. help!

Reported in: CANMER KY || Crash: N || VIN #: 1N4AL21E79N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the start button for the ignition would not start the vehicle. the steering lock light illuminated on the instrument panel when the failure occurred. the vehicle was towed to the dealer who stated the steering lock needed to be replaced. the dealer responded as if this was an isolated issue. the vehicle was repaired. the failure mileage and current mileage was 57,915. updated 3/28/13 *cn updated 05/10/2013 *js

Reported in: OLD FORT OH || Crash: N || VIN #: 1N4AL21E89C

STEERING

last monday feb 4 i went out to start my car an go to work . nothing happened. it didn't even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didn't know when it would be in? i have been without a car for over a week . [xxx] at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isn't. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? that's unacceptable! something needs to be done! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: MCHENRY KY || Crash: N || VIN #:

ELECTRICAL SYSTEM

last monday feb 4 i went out to start my car an go to work . nothing happened. it didn't even recognize my keyfob. the key light was lit up on dash. i had my battery in my car replaced and my keyfob battery replaced. after further research i found that its the steering control lock that was failing. i called my local nissan dealer in owensboro ky and they said the part was on back order and didn't know when it would be in? i have been without a car for over a week . [xxx] at nissan in owesboro said no rental cars where available. i have a small child and i work so i need my vehicle in working order. i called nissan customer service and she said i would only be refunded if the part was recalled which it isn't. so i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. im sorry but in my opinion its not my fault it failed. i paid over $12,000 for the car now i have to pay another $800.00 to be fixed? that's unacceptable! something needs to be done! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: MCHENRY KY || Crash: N || VIN #:

ELECTRICAL SYSTEM

2009, nissan altima 2.5s. would not start, yellow illuminating key in left hand corner. towed to dealership said could be one of 3 things. i told him i looked online and it was the steering wheel lock mechanism. he called me the next day and confirmed the problem. cost would be 900 which included a freight fee of 50.67. first time ever for a shipping fee at a car dealership. mileage is 60,149.

Reported in: SEVERN MD || Crash: N || VIN #: 1N4AL21E29N

STEERING

2009, nissan altima 2.5s. would not start, yellow illuminating key in left hand corner. towed to dealership said could be one of 3 things. i told him i looked online and it was the steering wheel lock mechanism. he called me the next day and confirmed the problem. cost would be 900 which included a freight fee of 50.67. first time ever for a shipping fee at a car dealership. mileage is 60,149.

Reported in: SEVERN MD || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

electronic steering lock assembly failed preventing the car from powering on or starting. it took almost two weeks for the dealership to receive the replacement part. from my research, it appears that many other people have experienced the same part failure. the part was not covered under the power-train warranty and was almost $900 to get repaired. nissan recommended we report the issue for a possible future recall.

Reported in: ANTELOPE CA || Crash: N || VIN #: 1N4AL21E19C

STEERING

electronic steering lock assembly failed preventing the car from powering on or starting. it took almost two weeks for the dealership to receive the replacement part. from my research, it appears that many other people have experienced the same part failure. the part was not covered under the power-train warranty and was almost $900 to get repaired. nissan recommended we report the issue for a possible future recall.

Reported in: ANTELOPE CA || Crash: N || VIN #: 1N4AL21E19C

STEERING

started the car one cold morning and it ran fine. stopped for coffee at starbucks came out and the car did not start, did not click, did nothing. turns out, the car had to be towed to a dealer which cost $85.00, then evaluated $120.00, then repaired for a broke steering mechanism lock $940.00. i returned to review this problem on line and found numerous complaints for the same condition. i am also told this was corrected for the 2010 models. why is not a recall for this condition? i plan to go to the next step to recover my money...

Reported in: MASSAPEQUA NY || Crash: N || VIN #:

STEERING

while over 700 miles away from home in minnesota winter weather, my car would not start. after trying to jump the battery, car still would not start. lights would turn on radio, etc.. i was stranded and had to have my car towed the next day to the dealership and discovered that the steering lock mechanism (part number 48700-9n00b) had broke not allowing the steering wheel to lock so car would start. the car only has 34,545 miles on it, however, age of car is 3 yr 5 month so not covered under warranty. after extensive research on the internet, it has been confirmed that an alarming number of complaints due to the same issue with repairs running $1,000 on average have been found. i and others feel this part should be recalled or covered my the manufacturer. it is unreasonable that his particular part would need to be replace as many times as it has. by leaving consumers stranded and unable to operate their cars due to a defective part not only becomes nuisance, but in my opinion, a safety hazard.

Reported in: CAPE GIRARDEAU MO || Crash: N || VIN #: 1N4AL21E29N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock failed and would not allow the contact tom move the steering wheel to start the vehicle. in addition, the anti-theft system engaged erroneously. the vehicle was towed to the dealer where the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050.

Reported in: NORTH LITTLE ROCK AR || Crash: N || VIN #: 1N4AL21E99N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the steering lock failed and would not allow the contact tom move the steering wheel to start the vehicle. in addition, the anti-theft system engaged erroneously. the vehicle was towed to the dealer where the technician diagnosed that the steering lock unit malfunctioned and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 59,000 and the current mileage was 59,050.

Reported in: NORTH LITTLE ROCK AR || Crash: N || VIN #: 1N4AL21E99N

STEERING

03/06/2013, my husband attempted to pick me up from the train station, and my 2009 nissan altima coupe would not start. we contacted the nissan dealership whom gave us a couple of options, place the key in the port, put the car in neutral, and get the spare key, nothing, worked! so the last option was to get the car to the dealership. first, it had to be towed there, a diagnostic was done, it was stated that steering lock control unit was needed, this was a whooping $800.00. now i read the forum on this and this is a monopoly, every one whom commented whose mileage was between 30, 000 to 60,000, this problem occurred. now this definitely needs to be recalled if you add up everyone whom has spent $800 or more to get this price fixed and is truly over a million dollars. its really shame that people whom want a nice car have the pay such an expense, this was my first car in 10 years and was really proud of myself and still am and have recommended other nissans to members of my family but my i am truly upset that only after having my car less than a year, i had to incur such a major expense like this one. please recall this! we need a stop to the madness!!!!!!!!

Reported in: BURLINGTON NJ || Crash: N || VIN #: 1N4AL24EX9C

STEERING

i would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, researched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and aggravated that i only purchased this "reliable" vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's [xxx] about your customers but do the right thing. a nissan will never be in my driveway. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: TRENTON NJ || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

i would like to add my 2009 nissan altima to the growing list of owners who've experienced the illuminated key of death. i've had the car for 4 1/2 months and the vehicle had 34,900 miles on it. noticed the illuminated key on friday, researched it and saw it said call the dealer in the manual. saturday the light was off so i figured i was good. had a major snowstorm saturday. sunday, went to the shopping center, parked and went inside. came out an it was dead. i knew exactly what it was from reading the hundreds of reports on it. had it towed to the dealer on monday. he had the parts and back on the road later that evening. only $950 poorer and aggravated that i only purchased this "reliable" vehicle 4 months earlier. this is definitely my first and last nissan. when you see that key, or even if you don't, its not a matter of if you'll break down, but when and where. nissan, you suck! step up to the plate and at the very least, cover the repairs and towing. i know you don't give a rat's [xxx] about your customers but do the right thing. a nissan will never be in my driveway. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: TRENTON NJ || Crash: N || VIN #: 1N4AL21E29N

STEERING

i went to drive home after work and when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue. luckily this happened in the daytime and i was not left, stranded in the middle of the night and/or i harsh conditions, though i have read on forums about others who were not so lucky. upon calling the tow truck and being taken to the nissan service station, i was informed by the mechanic there that my car problem could be caused by either a malfunction to the key fob or with the steering lock mechanism. after doing some research i found that it sounded exactly like problems that hundreds of other customers had with the steering lock control. the next day, i was informed by the service dept. that it was indeed the steering lock control (part #48700-9n00b) which was responsible of the car not working. my car is not even 3 1/2 years old and looking at the accumulated mileage, has not been driven extensively. this, compounded with the fact that there are literally hundreds of nissan customers who have had the exact same part malfunction on the same exact year and model of car with the exact or close mileage is very telling about the quality of the part. there is no reason why a car as young as mine/the others involved should be having a major and extremely costly malfunction such as this one. clearly this part is faulty and should be recalled.

Reported in: ASTORIA NY || Crash: N || VIN #: 1N4AL21E59N

SEATS

i was washing my car and then wanted to vacuum it out. i moved the driver seat forward and the back of the drivers seat detached and fell in the back seat. i could not fix it so i took to the dealer who initially wanted $ 1,200.00 to repair. they eventually put the seat in place and told me never to move it again. this is crazy it is a power seat. this has to be a defect from factory. had i been driving when this happened i would have been looking up thru the roof and most likely have wrecked.

Reported in: FLOWERY BRANCH GA || Crash: N || VIN #: 1N4AL24E89C

STEERING

2009 nissan altima-26,500 miles when vehicle would not start. key light on dashboard illuminated. car was towed to dealer who informed me the problem was a faulty steering lock control unit. cost $900 to repair with no guarantee new part isn't defective. seems to be a common problem with this vehicle and known to the manufacturer. nissan needs to recall and refund everyone who has paid to repair their defective cars.

Reported in: CHESAPEAKE VA || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that while parked, the intelligent key warning light illuminated on the instrument panel. the contact shut the engine off and attempted to restart the vehicle but to no avail. the manufacturer was made aware of the failure. the vehicle was towed to the dealer for diagnosis. the technician stated that the steering unit would have to be replaced. the vehicle was repaired. the approximate failure mileage was 58,000.

Reported in: COLUMBUS OH || Crash: N || VIN #: 1N4AL21E79C

STEERING

drove car to work. after work went out to vehicle and it would not start. after extensive research learned this has happen to many nissan altima owners. there is no warning. once the car is turned off the steering lock control unit has been failing leaving people stranded - i am one of them. the part can only be purchased at a nissan dealer. the cost is $1000.00. no warning. the safety issue is i live in mn. we have extremely cold winter. if i went ice fishing in the middle of no where and came back to my vehicle i would have been stranded with no source of heat. my only hope would be a cell phone, providing i have one. the second part is a local garage wouldn't even be able to repair the vehicle. it can only be repaired by nissan. i hope you recognize my concern.

Reported in: BURNSVILLE MN || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

drove car to work. after work went out to vehicle and it would not start. after extensive research learned this has happen to many nissan altima owners. there is no warning. once the car is turned off the steering lock control unit has been failing leaving people stranded - i am one of them. the part can only be purchased at a nissan dealer. the cost is $1000.00. no warning. the safety issue is i live in mn. we have extremely cold winter. if i went ice fishing in the middle of no where and came back to my vehicle i would have been stranded with no source of heat. my only hope would be a cell phone, providing i have one. the second part is a local garage wouldn't even be able to repair the vehicle. it can only be repaired by nissan. i hope you recognize my concern.

Reported in: BURNSVILLE MN || Crash: N || VIN #: 1N4AL21E79N

STEERING

as with dozens of other complaints online, when i attempted to start my 2009 nissan altima (which had been sitting with its engine off for no more than five minutes), the key illuminated on the dashboard, the steering and brakes felt unresponsive, and the car would not start. late, cold, and rainy the night of the incident, the car was towed to the dealership the next morning. the dealership diagnosed the problem as a failed steering lock unit--a result that is unsurprising to anyone who types those symptoms into a google search. for the small fee of $900, my car was back on the road two days after the incident. given the frequency with which this appears to be happening to other owners, there is little doubt that this a manufacturing defect that presents a significant risk of injury should the car not start in a remote area or in the path of traffic.

Reported in: KENNETT SQUARE PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

as with dozens of other complaints online, when i attempted to start my 2009 nissan altima (which had been sitting with its engine off for no more than five minutes), the key illuminated on the dashboard, the steering and brakes felt unresponsive, and the car would not start. late, cold, and rainy the night of the incident, the car was towed to the dealership the next morning. the dealership diagnosed the problem as a failed steering lock unit--a result that is unsurprising to anyone who types those symptoms into a google search. for the small fee of $900, my car was back on the road two days after the incident. given the frequency with which this appears to be happening to other owners, there is little doubt that this a manufacturing defect that presents a significant risk of injury should the car not start in a remote area or in the path of traffic.

Reported in: KENNETT SQUARE PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

on 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenon. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor their children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.

Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 1N4AL24E79C

STEERING

on 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenon. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor their children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.

Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 1N4AL24E79C

ENGINE

on 3/13/2013 i drove my vehicle to work at approximately 8:55am and parked everything in car was fully operational and functioned properly. at 6:30pm i approached my vehicle unlocked the door using my key fob, entered the vehicle and proceeded to press the ignition button and nothing happens. after switching on the headlights and noticing no power issues i noticed a flashing indicator light in the dash that said no key present. after being the only car left in the dark secluded parking lot i started off on a journey to purchase a battery for the key fob and it did not solve the phenomenon. i had the vehicle towed to the nearest dealership which is about 60 miles away from my home. the dealer after investigating for a matter of minutes were quickly able to diagnose the problem which was a steering lock module that was very costly. upon further research, i found that there are a great number of altima's and other nissan vehicle that are infected with the same defective steering lock devices that causes you to randomly be stranded in secluded areas without prior notice. this i find highly unethical for nissan to be totally aware of such defective equipment and not have any concern for the welfare of it's customers nor their children. im hoping that the nhtsa can protect consumers from bullies like nissan and help us get the recall we deserve. all we want is a reliable product that can perform the way it was intended to perform. so let's do what is necessary to hold nissan up to the american standard of putting out quality reliable products and not ripping off consumers.

Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 1N4AL24E79C

STEERING

drove my car to location, turned car off, returned to car 5 minutes later would not start. thought it was battery, fuse, or dead key fob battery. called dealership service manager stated other people have had same issue. he instructed me to turn steering wheel and push ignition button...didn't work. on my dash panel i noticed the key light symbol was lit up, when i tried to start car with the keyfob that didn't work either. had to have car towed and at dealership to change the steering lock. it malfunctioned and cannot be repaired needs to be replaced. part has been ordered and should be replaced on 03/21/2013. estimate is 914.00.

Reported in: NAPOLEONVILLE LA || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

drove my car to location, turned car off, returned to car 5 minutes later would not start. thought it was battery, fuse, or dead key fob battery. called dealership service manager stated other people have had same issue. he instructed me to turn steering wheel and push ignition button...didn't work. on my dash panel i noticed the key light symbol was lit up, when i tried to start car with the keyfob that didn't work either. had to have car towed and at dealership to change the steering lock. it malfunctioned and cannot be repaired needs to be replaced. part has been ordered and should be replaced on 03/21/2013. estimate is 914.00.

Reported in: NAPOLEONVILLE LA || Crash: N || VIN #: 1N4AL21E29N

SEATS

while sitting in the passenger seat riding with my wife, i noticed the passenger air bag lit meaning i was not protected in the event of a crash and i weigh 180 lbs. i don't see a recall for this but i am going to call dealer monday and check on this. my son has also reported this to me as well and he weighs about 160 lbs.

Reported in: CHICKAMAUGA GA || Crash: N || VIN #: 1N4AL24E89C

AIR BAGS

while sitting in the passenger seat riding with my wife, i noticed the passenger air bag lit meaning i was not protected in the event of a crash and i weigh 180 lbs. i don't see a recall for this but i am going to call dealer monday and check on this. my son has also reported this to me as well and he weighs about 160 lbs.

Reported in: CHICKAMAUGA GA || Crash: N || VIN #: 1N4AL24E89C

STEERING

my husband called me to let me know the car would not turn on when he got out of work. i was currently training across the state so was unable to assist i told him to call the car insurance if getting a jump or changing the key fob batteries didn't work. $85 later and a tow i was told the steering wheel control lock unit needed to be replaced and the part is on national back order and when it did come back in stock the part is going to cost me $1200!!!! i will never buy another nissan again and the last 5 cars i have purchased have been a nissan.

Reported in: JENSEN BEACH FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

i left work on february 6th and went to drive home, but my car would not start. my car is push button start and it did detect my key as i was able to unlock my car. when i pushed down on the brake to start my car it was very hard to push. my car would not start and a key warning light came on. the local nissan dealership came to my work and had to disengage the steering wheel lock control unit in order to drive it back to their shop. they said that the car was unsafe to drive, except back to the dealership. they determined that it was a failed steering lock. this is an anti theft component of the car. my estimate was $662.00. the part was on back order at that time and they did not know when it would be in. nissan did not offer me a rental car and i was without a car for a week. the part came in a week later and the car was fixed that day. my bill was $662.03. this steering wheel lock defect is a safety hazard as it could have happened while driving the car. there is no guarantee that it will not happen again either. after doing some research i found that nissan changed this part of the altima when making the 2010 models. i noticed a lot of people with the same issue after researching. this malfunction should be looked into further by nissan and in my opinion it needs to be a recall. it's understandable when normal wear and tear issues happen to your car, but an issue like this is a defect and needs to be paid for by nissan. my car is of course out of warranty at this time. below is a website that i came across when doing research and found a lot of other people with the same issue: http://www.arfc.org/complaints/2009/nissan/altima/steering/problem.aspx.

Reported in: CAREY OH || Crash: N || VIN #: 1N4AL24E69C

STEERING

i left work on february 6th and went to drive home, but my car would not start. my car is push button start and it did detect my key as i was able to unlock my car. when i pushed down on the brake to start my car it was very hard to push. my car would not start and a key warning light came on. the local nissan dealership came to my work and had to disengage the steering wheel lock control unit in order to drive it back to their shop. they said that the car was unsafe to drive, except back to the dealership. they determined that it was a failed steering lock. this is an anti theft component of the car. my estimate was $662.00. the part was on back order at that time and they did not know when it would be in. nissan did not offer me a rental car and i was without a car for a week. the part came in a week later and the car was fixed that day. my bill was $662.03. this steering wheel lock defect is a safety hazard as it could have happened while driving the car. there is no guarantee that it will not happen again either. after doing some research i found that nissan changed this part of the altima when making the 2010 models. i noticed a lot of people with the same issue after researching. this malfunction should be looked into further by nissan and in my opinion it needs to be a recall. it's understandable when normal wear and tear issues happen to your car, but an issue like this is a defect and needs to be paid for by nissan. my car is of course out of warranty at this time. below is a website that i came across when doing research and found a lot of other people with the same issue: http://www.arfc.org/complaints/2009/nissan/altima/steering/problem.aspx.

Reported in: CAREY OH || Crash: N || VIN #: 1N4AL24E69C

STEERING

i drove my car this morning without a problem. i turned it off. when i went to restart the car would not recognize my key.i tried over and over i even changed the batteries in the remote to no avail. i had to have the car towed. i read several complaints from other nissan owners that its a steering lock. i am also being told that this is a very expensive item this does not appear to be a wear and tear item. it appears to be more of a manufacture defect.

Reported in: BRONX NY || Crash: N || VIN #: 1N4AL21E59N

VISIBILITY

driving on street when moonroof shattered. no apparent cause determined, but was raining at the time of the failure. break of moonroof sounded like a gun shot with glass fragments going both inside and outside of vehicle. driver and front seat passenger covered in glass, but no injuries. however, roof and trunk had paint damage from broken glass.

Reported in: BARTLETT TN || Crash: N || VIN #: 1N4AL21E69N

STRUCTURE

driving on street when moonroof shattered. no apparent cause determined, but was raining at the time of the failure. break of moonroof sounded like a gun shot with glass fragments going both inside and outside of vehicle. driver and front seat passenger covered in glass, but no injuries. however, roof and trunk had paint damage from broken glass.

Reported in: BARTLETT TN || Crash: N || VIN #: 1N4AL21E69N

STEERING

our push button start immediately stopped working as we were at a gas station. the back-up method as described in the owner's manual would not work. we had vehicle towed to dealership. "lock steering" piece malfunctioned and cost $981 to fix. there are hundreds of identical complaints but nissan has yet to issue a recall (http://www.arfc.org/complaints/2009/nissan/altima/steering/problem.aspx http://forums.nicoclub.com/intelligent-key-issue-will-not-start-t550340.html http://www.carproblemzoo.com/nissan/altima/steering-problems.php).

Reported in: LEBANON TN || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the electronic key light illuminated and the push to start button failed to function. the contact was unable to start the engine. the vehicle was not repaired. the failure and current mileage was 36,000. updated 5/7/13 *cn updated 05/22/2013 *js

Reported in: BROOKLYN NJ || Crash: N || VIN #: 1N4AL21E59N

STEERING

drove vehicle this morning, got out the car for 5 minutes, vehicle would not start, key light were on, towed to dealer, steering lock unit needs to be replaced. i have viewed online that there are many complaints to this same vehicle.

Reported in: BRANFORD CT || Crash: N || VIN #: 1N4AL21E09N

STEERING

include my 2009 altima 2.5sl to the growing list of steering column electrical short problems. i too had just turned off the car and 20 minutes later returned to find it would not start. brake felt depressed when i first put my foot on it. pushed the button and nothing happened. tried the key in the dash slot, and nothing. called dealer, he told me to try and jump start with cables and that didn't work. had to have it towed to dealer. was told it was the very common electrical steering column short, and the fix was 1100.00. luckily i had purchased a service contract when i bought the car in 2011. paid deductible of 100.00. this absolutely should be a nissan recall. dealer told me the problem is on the recall list for the 370z, but had not made it yet for altima. i did see through research and a friend who works for nissan, that they changed that wiring in the model years that followed.

Reported in: BEL AIR MD || Crash: N || VIN #:

ELECTRICAL SYSTEM

include my 2009 altima 2.5sl to the growing list of steering column electrical short problems. i too had just turned off the car and 20 minutes later returned to find it would not start. brake felt depressed when i first put my foot on it. pushed the button and nothing happened. tried the key in the dash slot, and nothing. called dealer, he told me to try and jump start with cables and that didn't work. had to have it towed to dealer. was told it was the very common electrical steering column short, and the fix was 1100.00. luckily i had purchased a service contract when i bought the car in 2011. paid deductible of 100.00. this absolutely should be a nissan recall. dealer told me the problem is on the recall list for the 370z, but had not made it yet for altima. i did see through research and a friend who works for nissan, that they changed that wiring in the model years that followed.

Reported in: BEL AIR MD || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the start button for the ignition failed and the intelligence key warning light illuminated. the vehicle was towed to a dealer where it was diagnosed that the steering lock unit needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 101,000 and the current mileage was 104,000.

Reported in: BRANFORD CT || Crash: N || VIN #: 1N4AL21E09N

STEERING

in the early morning of march 6, 2013, i attempted to start my 2009 nissan altima (mileage 46027), but the car was completely dead (no crank or other sound). i noted an illuminated key symbol in the dash. i proceeded to check (1) the car battery - it was fully charged, (2) insert the key in manual slot - it would not crank/start, (3) release gear shift and manually shift to neutral - it would not crank/start, (4) use the second remote key - it would not crank/start, (5) purchase a new energizer battery for the remote key - all to no avail. eventually the vehicle was towed to a nissan dealership; i was advised that steering lock (replacement nissan part number 48700-9n00b) had failed and given an initial estimate of $915 to replace the unit. luckily. the final cost of this job was reduced to $769. after further online research, i discovered that nissan has a voluntary service campaign bulletin (dated march 2010) to replace the same steering lock with the identical part number on the 2009 nissan gt-r (this car's original base price was $76,840).

Reported in: HYATTSVILLE MD || Crash: N || VIN #: 1N4AL21E39N

STEERING

steering lock assembly failure.

Reported in: AMES IA || Crash: N || VIN #: 1N4AL21E29N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that he engaged the automatic push-to-start button however, the engine failed to operate. the vehicle was towed to an authorized dealer where the contact was advised that the steering key lock would require replacement. the vehicle was repaired. the manufacturer was notified of the defect. the approximate failure mileage was 84,000. the vin was unavailable.

Reported in: BUDDLAKE NJ || Crash: N || VIN #:

STEERING

the electronic steering control lock malfunctioned and would not allow me to turn the vehicle off. a certified mechanic had to pull the fuel pump fuse to stop the engine. dangerous. could not start the vehicle after shut down. nearly $1000.00 in repairs.

Reported in: GREENVILLE MI || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

the electronic steering control lock malfunctioned and would not allow me to turn the vehicle off. a certified mechanic had to pull the fuel pump fuse to stop the engine. dangerous. could not start the vehicle after shut down. nearly $1000.00 in repairs.

Reported in: GREENVILLE MI || Crash: N || VIN #: 1N4AL21E49N

STEERING

steering lock failure.. had three kids in the car away from home, went to start car, nothing happened. had to have car towed and was told steering lock needed replacement at about $1,000!!!! come-on nissan - recall this part...

Reported in: NAUGATUCK CT || Crash: N || VIN #: 1N4AL21E59N

AIR BAGS

i was not aware of your agency until a few weeks ago that is why i am sending this e-mail to you. my 2009 altima was approximately 3-4 months old when i was sitting in the passenger seat (my husband was driving) the no air bag light came on for me. i notified alhambra nissan, alhambra, california and they told me that there was nothing wrong. the problem continued for 3 years and every time i advised alhambra nissan and they kept telling me nothing was wrong (i have documentation showing all the times this issue was brought up). in 2013 i advised alhambra nissan i was still having problems with the air bag sensor, they told me to contact the nissan corporation. i placed several calls with them and one of the representatives had the nerve to tell me that if nissan took every silly complaint of a customer they would be out of business. finally a report was made with them. i was advised by them that i would have to have the dealership see it when it occurred. when it occurred my husband drove me to the dealership they took pictures and ran some type of test with a laptop. i was told they would notify me when to return vehicle. i received a phone call and returned the vehicle. they replaced the seat on the passenger front were they told me that the sensor was located. when the replacement was done i picked up my vehicle. i drove it for several days and never had a chance to sit in the passenger side to test if it occurred again. when i did it occurred again my husband drove me back they took pictures again and did testing with a laptop and said they would get back to me. when they did i was told that per the nissan corporation my vehicle is functioning as it should. i see that the 2013 altima is recalled for the same issue that i have had for 4 years. i also see that 2003-08 has been recalled for same reason. can you help me with this issue.

Reported in: ROSEMEAD CA || Crash: N || VIN #: 1N4AL21EX9C

TIRES

dear sirs: on march 31st at aprox. 2pm i was heading to work in i-4 westbound when my car started to wobble. i was just past the off-ramp for the b-line, near sea world, but barely go to the side of the road before the construction zone narrowed the road. without any warning sign or light,the left side rear tire had completely separated from the rim and was flopping around and caught the bumper tearing it partially loose. through my insurance, geico, i was able to get a tow to universal nissan a couple of hours later. i called my husband and he met me by the car. we went with the tow to universal and left the key in the drop box. i had to miss work that day. the next day nissan called to tell us the car needed "body work" and we had to call geico to get another tow to universal autobody. we were very clear that the car had a warranty and we thought this repair should be covered. we had a geico representative inspect the car on 4-1 and he said it would be 3 days and $443 to fix it; the tires were not covered by geico and we did not meet our deductible. we spoke with universal several times to honor the warranties we are paying for. the papers were in the car and i assumed our records would be on file at universal nissan. he kept insisting that the tires and damage were not covered. we were using my mom's and another older car to get to work, so we didn't go back to universal autobody until the repairs were done, april 8th. we agreed only to replace the pair of back tires with a used rim, and a "wheelhouse liner" and mounting and balancing. they said they had nothing to do with the warranty. i had to pay for the car and go to work; the bill was$725.47 which we are now disputing. the tires: 215/60r15 are incorrectly billed. the warranty papers were inside the car: road hazard tire coverage (5 yrs) oil change & tire rotation plan, total loss protection addendum, royal protection plan, etc. we only had the car 9 months; i'm ready to return it.

Reported in: ORLANDO FL || Crash: N || VIN #: 1N4AL21E79N

STEERING

went to walmart came out of the store to find my car would not start. had to have it towed to nissan dealer which was around $200 and then the part for the steering lock assembly was $700.

Reported in: WELLINGTON KS || Crash: N || VIN #: 1N4AL21EX9C

AIR BAGS

i was traveling westbound on the interstate when a chevrolet silverado truck cut into my lane and stopped abruptly. i did not have time to react and rear-ended the vehicle. my car ended up under his bumper with major front end damage. my bumper was dragging when i pulled to the side, both headlights were broken, the hood was damaged, and the radiator and transmission were leaking. the grill was smashed in and was behind the front bumper. i was traveling at least 40 miles per hour. i bought the car brand new in 2009 and it had less than 40,000 miles on it. this is the first accident i have ever been in. the other vehicle left the scene of the accident. i was taken to the hospital for head and neck injuries. the airbags did not deploy. the police, fire, and tow truck driver all said the airbags should have deployed.

Reported in: AVONDALE AZ || Crash: Y || VIN #: 1N4AL24E09C

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated while driving various speeds he pulled to the side of the road for personal health issues. the contact attempted to restart the push-button start but the engine failed to operate. the gear lever was shifted into neutral in order for the contact to coast to a safe location. the vehicle was not diagnosed or repaired. the manufacturer was notified of the problem and informed the contact that the vehicle was ineligible for service under a manufacturer's service warranty extension. the approximate failure mileage was 105,000.

Reported in: SOUTH GATE CA || Crash: N || VIN #: 1N4AL21E69N

STEERING

the steering lock sensor burned out as described by the service center at west covina nissan in california. as i was researching to verify that in fact it was the steering lock sensor, i found that there were many nissan owners that had the same problem as i, the sensor burned out at about 70k miles on the vehicle. it occurred to me that if this sensor had burned out while i was driving it could have been a disaster. i believe that this part should be recalled for the potential danger and defective part. the repair is about $750.00. which i paid.

Reported in: WEST COVINA CA || Crash: N || VIN #: 1N4AL21E79C

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the push button ignition would not start the vehicle. the contact spoke with the dealer and was told that the intelligent key was locked and it would not allow the vehicle to start. the vehicle had not been repaired. the failure and current mileages were 93,000.

Reported in: LITTLE ROCK AR || Crash: N || VIN #: 1N4AL21E59N

STEERING

hi, i'm [xxx] from the united arab emirates living in abu dhabi and i have a 2009 nissan altima which i never had any issues except this one. it started when i woke up in the morning as usual going to work and trying to start the car but it did not start, i opened the hood trying to figure out if it was from the battery but i could not find anything unusual as i already had my battery changed before 3 months ago, then i decided to call nissan workshop and explained what happened to me and then after trying two couple things asked from the nissan supervisor i found that the problem still exist. later on they decided to send a towing car to me and took the car to the workshop after that they called me and told me that the cost will be around 1100 $ for replacing the steering lock assembly !!. after reading all the complaints in this site of the same problem i decided to file this complain about steering lock assembly issue hopping to recall this part from nissan. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: GREER SC || Crash: N || VIN #: 1N4AL21D89C

ENGINE

after arriving home, i parked my car and went into the house. when i attempted to re-enter my car approximately 1 hour later, i pressed the brake and pushed the start button as i have done since purchasing my car approx. 4 months ago. the car would not start. the push brake sign was still illuminated and the steering wheel would not move. the brake was very hard. i left the car alone and said i would try again in the morning. i went to my vehicle at about 8:30am in the morning and problem occurred again; however, the engine finally started about 5 minutes later. i drove the car to the dealership and they diagnosed the issue to be a faulty break switch. since the car was no longer under warranty (36 months/ 36000 miles) i had to pay $173.00 to fix this issue which would have been more if i had not complained that the dealership was charging 2 hours labor and diagnosis for a 1 hour job. after researching the issue online i have found several other owners experiencing the same issue with their 2009 nissan altima. nissan needs to address this issue as i could have been stranded in a remote location or overnight.

Reported in: RIVERDALE GA || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

after arriving home, i parked my car and went into the house. when i attempted to re-enter my car approximately 1 hour later, i pressed the brake and pushed the start button as i have done since purchasing my car approx. 4 months ago. the car would not start. the push brake sign was still illuminated and the steering wheel would not move. the brake was very hard. i left the car alone and said i would try again in the morning. i went to my vehicle at about 8:30am in the morning and problem occurred again; however, the engine finally started about 5 minutes later. i drove the car to the dealership and they diagnosed the issue to be a faulty break switch. since the car was no longer under warranty (36 months/ 36000 miles) i had to pay $173.00 to fix this issue which would have been more if i had not complained that the dealership was charging 2 hours labor and diagnosis for a 1 hour job. after researching the issue online i have found several other owners experiencing the same issue with their 2009 nissan altima. nissan needs to address this issue as i could have been stranded in a remote location or overnight.

Reported in: RIVERDALE GA || Crash: N || VIN #: 1N4AL21E79N

SERVICE BRAKES

after arriving home, i parked my car and went into the house. when i attempted to re-enter my car approximately 1 hour later, i pressed the brake and pushed the start button as i have done since purchasing my car approx. 4 months ago. the car would not start. the push brake sign was still illuminated and the steering wheel would not move. the brake was very hard. i left the car alone and said i would try again in the morning. i went to my vehicle at about 8:30am in the morning and problem occurred again; however, the engine finally started about 5 minutes later. i drove the car to the dealership and they diagnosed the issue to be a faulty break switch. since the car was no longer under warranty (36 months/ 36000 miles) i had to pay $173.00 to fix this issue which would have been more if i had not complained that the dealership was charging 2 hours labor and diagnosis for a 1 hour job. after researching the issue online i have found several other owners experiencing the same issue with their 2009 nissan altima. nissan needs to address this issue as i could have been stranded in a remote location or overnight.

Reported in: RIVERDALE GA || Crash: N || VIN #: 1N4AL21E79N

STEERING

one day at the gas station car wouldn't start. i replaced remote battery thinking that may be the problem. it didn't start right away, but eventually it did. the next day it did the same thing, so i had to get it towed to the nissan dealer. this is a disaster for me because i purchased the car in april of 2012. the service technician told me that it was the steering lock control unit and the price for only the part would be over $700 not including the labor. the devil is a lie........

Reported in: PLEASANT GROVE AL || Crash: N || VIN #:

ELECTRICAL SYSTEM

my vehicle was starting and driving appropriately all day until around 5pm on april 24 2013, when i entered my vehicle to drive it was not responsive. it did cycle from acc to on but would not start. all electrical was working with no warning lights of any kind being displayed. i purchased new batteries and replaced them in both of the key remotes, this did not solve the problem. after repeated attempts of starting my vehicle finally started.

Reported in: MONTCLAIR NJ || Crash: N || VIN #: 1N4AL21E79N

STEERING

i just wanted to let everyone know that nissan is finally excepting responsibility for the steering lock malfunction and is sending out letters extending the warranty on that part and reimbursing consumers for the repair of the part. if you have not yet gotten a letter you can go to www.nissanassist.com to fill out a reimbursement form or find out how to have your warranty for that part extended.

Reported in: PHILADELPHIA PA || Crash: N || VIN #:

ENGINE

i went to shop-rite at 6 am to purchase lunch meat for my daughters school lunch. when i went to start the car it would not start. i thought it was the battery so i read the car manual on how to jump a car battery. in the car manual on page 0-12, the warning /indicator lights, page.i saw a picture of the warning indicator that was on my dash board and it had a page number 2-26. on the page it read" it is a security indicator light, to call the dealership" the car would not start with the push button.the car does not have a back up key entry either. so i was stranded at the supermarket.i had to call a tow truck in order for me to get home. i had the company who towed the car and who has been servicing our family cars for years call nissan to see how nissan can fix the car. nissan advised that this part is not under warranty or under any recall and that there is nothing that they can do. they said it will cause me an estimated $3000 dollars to get the car fixed. mind you the car is only 3 1/2 years old and i am still making car payments. [xxx] who towed and fixed the car doubled checked for me to see if this part was under a nissan recall or if this part is under warranty, to my surprise it is not.i can't believe that a push button car does not have a back up to start a car when the push button malfunction. this does not make any sense. i can not believe that there is no alternate way of starting a car when a push button does not work. thank goodness that this happened close to home and not while i was out with my daughters. how can a car be built with out any back up plan. better yet how can this happen to a 3 year old car with only 70297 miles. also my tires have been recalled and the engine was recalled and lastly my passenger air bag goes on when it wants to. i am paying so much money for a lemon and no one can help me. i will never buy a nissan again. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: COLONIA NJ || Crash: N || VIN #: 1N4AL21E39N

AIR BAGS

i went to shop-rite at 6 am to purchase lunch meat for my daughters school lunch. when i went to start the car it would not start. i thought it was the battery so i read the car manual on how to jump a car battery. in the car manual on page 0-12, the warning /indicator lights, page.i saw a picture of the warning indicator that was on my dash board and it had a page number 2-26. on the page it read" it is a security indicator light, to call the dealership" the car would not start with the push button.the car does not have a back up key entry either. so i was stranded at the supermarket.i had to call a tow truck in order for me to get home. i had the company who towed the car and who has been servicing our family cars for years call nissan to see how nissan can fix the car. nissan advised that this part is not under warranty or under any recall and that there is nothing that they can do. they said it will cause me an estimated $3000 dollars to get the car fixed. mind you the car is only 3 1/2 years old and i am still making car payments. [xxx] who towed and fixed the car doubled checked for me to see if this part was under a nissan recall or if this part is under warranty, to my surprise it is not.i can't believe that a push button car does not have a back up to start a car when the push button malfunction. this does not make any sense. i can not believe that there is no alternate way of starting a car when a push button does not work. thank goodness that this happened close to home and not while i was out with my daughters. how can a car be built with out any back up plan. better yet how can this happen to a 3 year old car with only 70297 miles. also my tires have been recalled and the engine was recalled and lastly my passenger air bag goes on when it wants to. i am paying so much money for a lemon and no one can help me. i will never buy a nissan again. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: COLONIA NJ || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that while attempting to start the vehicle, the anti-theft system engaged erroneously. the vehicle was taken to the dealer where the technician diagnosed that the steering lock mechanism was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 90,000.

Reported in: ACWORTH GA || Crash: N || VIN #:

ENGINE

driving down the road when the car started to stutter pulling over to the side of the highway the car begin to smoke under the hood. i came to a complete stop and got out the car. flames begin to come from under the hood. after the fire was put out we spoke to the fire marshall ([xxx]) who stated the fire started from mid engine line. and more than likely the car was on fire while i was driving. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LAKELAND FL || Crash: N || VIN #: 1N4AL21E79N

FUEL/PROPULSION SYSTEM

driving down the road when the car started to stutter pulling over to the side of the highway the car begin to smoke under the hood. i came to a complete stop and got out the car. flames begin to come from under the hood. after the fire was put out we spoke to the fire marshall ([xxx]) who stated the fire started from mid engine line. and more than likely the car was on fire while i was driving. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LAKELAND FL || Crash: N || VIN #: 1N4AL21E79N

STRUCTURE:BODY

driving down the road when the car started to stutter pulling over to the side of the highway the car begin to smoke under the hood. i came to a complete stop and got out the car. flames begin to come from under the hood. after the fire was put out we spoke to the fire marshall ([xxx]) who stated the fire started from mid engine line. and more than likely the car was on fire while i was driving. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LAKELAND FL || Crash: N || VIN #: 1N4AL21E79N

STEERING

nissan north america has sent me a letter informing me that our vehicle is equipped with a electronic steering column lock (escl) unit that locks the steering wheel when the vehicle is parked and the ignition is turned off to help prevent theft. on some vehicles, due to a (manufacturing irregularity) that has since been corrected, the escl may malfunction after the vehicle is locked and could prevent the engine from starting. the only thing that they are willing to do is they are extending the warranty from 3 years/ 36,000 to 6 years unlimited miles. they do not know which vehicles has this defective escl. my argument is that what if myself or both of us are on a trip and whether we are one mile or 500 from out home we are stranded this could become a very dangerous situation for us or if we have sold the vehicle to another party out in no where. we do not own a sell phone. since they cannot tell us if our vehicle is one that might have the defective escl they should be responsible for replacing the current escl in our nissan.

Reported in: POINT PLEASANT WV || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

nissan north america has sent me a letter informing me that our vehicle is equipped with a electronic steering column lock (escl) unit that locks the steering wheel when the vehicle is parked and the ignition is turned off to help prevent theft. on some vehicles, due to a (manufacturing irregularity) that has since been corrected, the escl may malfunction after the vehicle is locked and could prevent the engine from starting. the only thing that they are willing to do is they are extending the warranty from 3 years/ 36,000 to 6 years unlimited miles. they do not know which vehicles has this defective escl. my argument is that what if myself or both of us are on a trip and whether we are one mile or 500 from out home we are stranded this could become a very dangerous situation for us or if we have sold the vehicle to another party out in no where. we do not own a sell phone. since they cannot tell us if our vehicle is one that might have the defective escl they should be responsible for replacing the current escl in our nissan.

Reported in: POINT PLEASANT WV || Crash: N || VIN #: 1N4AL21E59N

SERVICE BRAKES

on multiple occasions the dashboard brake warning light is turning on. this usually happens when getting off the freeway. i checked the master cylinder and the fluid level was iow so i added dot 4 brake fluid. this car is regularly serviced every 5000 miles and the dealer at mossy nissan oceanside, ca, did not mention the issue at 55000 miles. i have informed the dealer via appointment yesterday, no reply as of this morning.

Reported in: CARLSBAD CA || Crash: N || VIN #:

POWER TRAIN

around 11:30am on 05/15/2013 while driving the vehicle there was an immediate loss of acceleration. the vehicle was coasted into retailers parking for which it had to be towed to the dealership to determine the issue. once the dealership was able to diagnose the vehicle they came back with cvt transmission failure. they mentioned they were having issues with cvt transmission in my version of altima, but would be unable to cover the cost of a replacement transmission of $4,000. i contacted nissan consumer affairs to file a claim and was given a case number for reference. i received a call back within 24-hours of placing the initial call. however the representative stated that based of the review of my case they would again be unable to cover any cost associated with replacing the transmission. to note, no review of my vehicle was conducted. to make a long story short i have replaced the transmission with a used transmission, but after researching there are numerous cases of transmission failures in nissan altima's yet nissan is not recalling and replacing the transmission. the failure could have caused a crash and is not safe. someone needs to look into these failures before someone get hurt!

Reported in: RAYMORE MO || Crash: N || VIN #: 1N4AL21E99C

STEERING

1. i drove to church on a sunday morning and parked the car. when leaving church, the car showed a yellow key light and would not start. i had the car towed to love nissan dealership in st. albans, wv the following day. i was told by the dealership service repair person that they found an internal failure/malfunction of the steering lock control unit. the invoice says ....... b26e9 lock malfunction, found internal failure of steering lock control. this repair, i was told, was not covered under the warranty i had and cost me $767.72. why was this repair/breakdown not covered in full or part by a warranty or by nissan? 2. in mach 2013 in a second mishap, i had to call roadside assistance. this same vehicle locked (without me doing it) with the remote key laying in the center cup holder. nothing was in the cup holder other than the remote key and a small piece of paper. the car had to be unlocked by the towing company as i was outside a store in charleston, wv. could there be a faulty wiring/electrical problem with this car?

Reported in: CHARLESTON WV || Crash: N || VIN #: 1N4AL21E59N

STEERING

over the weekend i stopped at a shell gas station when i returned to my vehicle, it would not start and just had a key in the dashboard. i check to make sure it wasn't the battery, etc... and had the vehicle towed to a locale nissan dealership. i was told that my electronic steering column lock had to be replaced and that i needed to reprogram the key which was a total of $995.00. this vehicle was just in for routine maintenance prior to the factory warranty expiring 2 1/2 months ago. i was told this is a common theme with 2009 nissan altima but there has been no recall or any solution on how to correct this problem. i'm not sure how the government can allow this company to put out cars that have issues and not fix the problem but have hard working people pay for it.

Reported in: TRINITY FL || Crash: N || VIN #: 1N4AL21E79N

POWER TRAIN

we were driving on i 40 at a steady 75 mph and we had traveled about 50 miles at this speed when the car started to slow down even pressing the gas to the floor did not work. we slowed to 40 to 45 mph, the rest of the way home. even after exiting the freeway the car acted like it had a lose of power and accelerated very slow. this is the second time this has happened both times i was a passenger and the first time i thought it was the transmission. it seemed to shift hard and the engine raved as well. both times this happened on i 40, this is seriously dangerous and nissan needs to recall these cars i have found much information about this very issue on this same model year.

Reported in: LAGUNA NM || Crash: N || VIN #: 1N4AL21EX9N

POWER TRAIN

driving vehicle at speed of 80 when all of a sudden car did not accelerate but gas petal went to the ground. car started to loss power. was able to pull to the side of highway which car stayed at 20 mph would not go any faster. i had car evaluated and mechanic said he could not find anything wrong but said he had seen this before in the high temperature.

Reported in: SAN JOSE CA || Crash: N || VIN #: 1N4AL24E79C

VEHICLE SPEED CONTROL

driving vehicle at speed of 80 when all of a sudden car did not accelerate but gas petal went to the ground. car started to loss power. was able to pull to the side of highway which car stayed at 20 mph would not go any faster. i had car evaluated and mechanic said he could not find anything wrong but said he had seen this before in the high temperature.

Reported in: SAN JOSE CA || Crash: N || VIN #: 1N4AL24E79C

STRUCTURE

mildew in air condition. terrible smell coming from vents. burns your eyes and gives terrible migraines. changed 3 cabin air filters and used multiple cans of mildew removal. please help. any recommendations?

Reported in: MECHANICSVILLE MD || Crash: N || VIN #: 1N4AL21E99N

ENGINE AND ENGINE COOLING

mildew in air condition. terrible smell coming from vents. burns your eyes and gives terrible migraines. changed 3 cabin air filters and used multiple cans of mildew removal. please help. any recommendations?

Reported in: MECHANICSVILLE MD || Crash: N || VIN #: 1N4AL21E99N

EXTERIOR LIGHTING

while driving down route 1 in norwood, ma. my dashboard panel went dark and my engine shut off. i was driving approximately 40 mph. i was able to coast to a stop, put the car in park and restart the engine. the engine did not sputter, or present any issue prior to the shut down. i took the car to the dealer and they said there was nothing wrong with the car. this leaves me feeling very uncomfortable as with no root cause identified it could happen again in a heavier traffic situation. besides my own safety, i am concerned for other altima owners.

Reported in: NORWOOD MA || Crash: N || VIN #: 1N4AL21E89N

ENGINE

while driving down route 1 in norwood, ma. my dashboard panel went dark and my engine shut off. i was driving approximately 40 mph. i was able to coast to a stop, put the car in park and restart the engine. the engine did not sputter, or present any issue prior to the shut down. i took the car to the dealer and they said there was nothing wrong with the car. this leaves me feeling very uncomfortable as with no root cause identified it could happen again in a heavier traffic situation. besides my own safety, i am concerned for other altima owners.

Reported in: NORWOOD MA || Crash: N || VIN #: 1N4AL21E89N

ENGINE AND ENGINE COOLING

car had been making loud gritty noise. took car into fontana nissan for diagnosis. was told it was a cracked and leaking exhaust manifold. it was at no cost to us due to warranty and they replaced it. this was in august 2012. noticed the same noise again in november 2012 and decided to take it in to fontana nissan. the mechanic told me that they have to repair the exhaust manifold due to cracking and leaking. i advised it was recently replaced and they just said it needed to be replaced again. in may 2012 the car started making noise again. took car to fontana nissan and they found that the exhaust manifold was cracked and leaking! after the part being replaced, not just repaired, but replaced twice! the mechanic suggested we contact nissan usa first to file a lemon or submit application for buy back. it took roughly 3-4 weeks for them to review case. in the meantime we have found other exhaust manifold problems in earlier models, found out that carbon monoxide is the gas that leaks from the exhaust manifold and is seeping onto the cabin of my car. symptoms of low dose carbon monoxide poisoning is sleepiness among other symptoms. i am constantly sleepy in that car and have to talk to someone on the phone most of the time just to get to my destination. i do not have that problem in our truck! received all on wednesday from nissan and they have denied our claim. will not tell us why! i am 7 months pregnant with a 3 year old asthmatic child that is constantly in the car. i am attempting to appeal decision but need help. since the review process car has still had crack and leak. nissan is not helping. reaching out to gather research as to what can be done. what would cause 3 exhaust manifolds to do this in less than a year? what if i fell asleep at the wheel and got in a serious accident? what if my 3 year old or unborn child is affected?

Reported in: BEAUMONT CA || Crash: N || VIN #: 1N4AL21E19C

STEERING

the car failed to start; i see lots of complains where the steering wheel locks in place and so does the brake and the car fails to start. i had the same problem twice already and the dealer told me to replace the key less switch however, the problem continues and i see that the problem was not the key. as i can see others are having similar issues of the car locking in place and the problem is more than just the key problem.. this should be definitely recalled. *jb

Reported in: PISCATAWAY NJ || Crash: N || VIN #:

ELECTRICAL SYSTEM

the car failed to start; i see lots of complains where the steering wheel locks in place and so does the brake and the car fails to start. i had the same problem twice already and the dealer told me to replace the key less switch however, the problem continues and i see that the problem was not the key. as i can see others are having similar issues of the car locking in place and the problem is more than just the key problem.. this should be definitely recalled. *jb

Reported in: PISCATAWAY NJ || Crash: N || VIN #:

SERVICE BRAKES

the car failed to start; i see lots of complains where the steering wheel locks in place and so does the brake and the car fails to start. i had the same problem twice already and the dealer told me to replace the key less switch however, the problem continues and i see that the problem was not the key. as i can see others are having similar issues of the car locking in place and the problem is more than just the key problem.. this should be definitely recalled. *jb

Reported in: PISCATAWAY NJ || Crash: N || VIN #:

STEERING

my boyfriend was leaving a friend's house to come home and the car would not crank. we had to call roadside assistance to tow the car. the next day i was told that it was the steering unit and that it would cost about 1200.00 to fix. looking on the internet i see that this is a big problem with the 2009 altimas. think that nissan needs to be held responsible. this is not negligence of the owner of the car this is nissan's oversight. i pray that this can be fixed. and that someone gets nissan's attention.

Reported in: FLORENCE SC || Crash: N || VIN #:

POWER TRAIN

we purchased this 2009 nissan altima 5 months ago with 56000 miles on it and only drove it locally until 8/31/13 when we went on a five hour trip, 3 of which was on the interstate at 65 to 70 mph speeds. after about 2 hours of running these speeds non stop we were in the middle lane with heavy traffic coming up on a small incline the car lost power my speed instantly dropped to 40 mph, the tractor trailer following close behind had to go on lockdown to avoid plowing us over. i was floor boarding the car trying to maintain 40 mph until i could change lanes to pull over. it took about 10 miles before we could change lanes at this speed but in that time i realized after attempting to manually downshift for more power the cvt transmission was stuck in high and wouldn't let me downshift manually. after sitting on the road with no phone signal or help i decided to stumble to the nearest town but the transmission was again working by this time so we cautiously finished the last leg of our trip. with no local nissan dealership at our destination i called my dealership who said they weren't aware of any issues like this but bring it in upon return. at our destination we again drove the car for three days short trips with no problems but on our return trip again two hours or so at interstate speeds im losing power and the transmission is stuck in high again so we pull over and let it set again before continuing our trip home. soon as we arrived home i called the dealership and they kept it for three days and said no codes or problem could be found and they didn't have anyone to drive it at the speeds or distance the problem occurred to recreate it but suggested i pay them 275.00 to change the fluid. after researching the web i discovered many other owners are having this issue its even videos on youtube. this nissan is an interstate death trap that should be recalled.

Reported in: AXTON VA || Crash: N || VIN #:

ELECTRICAL SYSTEM

went to start my car after a day of work ...it has the push button start, pushed it, with my foot on the brake the car did not start so i proceeded to follow the instructions in the manual to start the car when their are issues,still could not get the car started so i had it towed to a local nissan dealer.this happened on a saturday they wouldn't be able to look at it till monday to make a long story short the steering lock control unit had gone bad $750.00 to fix it.after doing some digging on the internet i see that this is a problem that has affected thousands of consumers on several different nissan models with different model years.with varying miles.i believe that this is a faulty part that nissan has used,shouldn't this part be a recall and the consumer not have to pay for nissans bad design.

Reported in: MERIDIAN ID || Crash: N || VIN #: 1N4AL21E49N

STEERING

i left my house for work, made a stop at the local panera when i went to start my car i noticed the yellow highlighted key on the dashboard and my car would not start, not even make any noise. i called triple a they came out and told me i had to tow it to the dealership. i just found out it was the steering lock control unit that needs to be replaced at a cost of $789 plus a $32 towing fee. my warranty actually expired a while ago so i can not put in a claim on that end. this is my 4th nissan since 1990 and this is the first time i have had a problem with one of their vehicles. earlier this year there was the recall on the muffler system, which was covered. i feel that if there are this many cars having this problem that it should be covered and if your warranty is up you should be reimbursed for the cost.

Reported in: ARLINGTON MA || Crash: N || VIN #:

STEERING

i attempted to start my 2009 nissan altima on sunday night but it would not start. it has a push button start; i pushed the button, with my foot on the brake. the vehicle did not start, so i checked the directions in the owner's manual to start the car but still was not able to start the car. finally, i had the car towed to a local nissan dealer. they said the steering lock unit had gone bad and charged $775.00 to fix the problem. i did some research on the internet and see that hundreds of other buyers are having the same problem. i see that this is a defective part that nissan should not have used. i think this part should be recalled and we the consumers should not have to pay for nissans bad design.

Reported in: DURHAM NC || Crash: N || VIN #: 1N4AL21E59C

ENGINE

this part is cracked/broken just like all the other nissan altima exhaust manifolds. had it happened six months earlier it would be covered under warranty. six months, 9000 miles??? its a $18000 car. a vital emissions part made of steel cracked and they wont fix it? there is a recall,ntb12-092 in effect for this car but according to nissan my car doesn't fit the parameters because of the vin#.it clearly has the exact same problem as the other cars,a defective emissions part and should be included in this safety recall. *js

Reported in: CITRUS HEIGHTS CA || Crash: N || VIN #: 1N4AL21E79N

EXTERIOR LIGHTING

tl* the contact owns a 2009 nissan altima. the contact stated that the brake lights failed to function properly. the vehicle was taken to the dealer where it was found that the brake light switch needed to be replaced. the vehicle was repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 32,318. updated 11/13/13*lj

Reported in: COTTEKILL NY || Crash: N || VIN #: 1N4AL21EX9N

STEERING

faulty steering wheel lock system causes car to not start up and locks up car's abs and brakes. you cannot start the car without taking to dealership to get it repaired. i've heard many cases online about the nissan altima ranging from 2009-2011 models locking up having the same issues. and they have not recalled this. affected parts is selected in unknown factor due to only knowing a few issues that branches from this malfunctioning part and system.

Reported in: DAYTON OH || Crash: N || VIN #:

SERVICE BRAKES

when i tried to turn on my 2009 altima which is 4 years old and purchased by me new from the dealer, the car would not start. the vehicle starts by depressing the brake while pushing the start switch. after trying several times to start the car, i had the vehicle towed to the dealership. the vehicle was diagnosed with brake switch failure. according the serviced rep at nissan and the tow truck driver, this issue has been occurring more and more. the charge to repair the problem was $526.81. per the invoice from the dealership, the sub-harness, the switch assembly, and the band hose had to be replaced.

Reported in: DESCANSO CA || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

when i tried to turn on my 2009 altima which is 4 years old and purchased by me new from the dealer, the car would not start. the vehicle starts by depressing the brake while pushing the start switch. after trying several times to start the car, i had the vehicle towed to the dealership. the vehicle was diagnosed with brake switch failure. according the serviced rep at nissan and the tow truck driver, this issue has been occurring more and more. the charge to repair the problem was $526.81. per the invoice from the dealership, the sub-harness, the switch assembly, and the band hose had to be replaced.

Reported in: DESCANSO CA || Crash: N || VIN #: 1N4AL21E39N

VISIBILITY/WIPER

my dash on my car has gotten increasingly sticky and shiny. i do not use armor all, although the service guy at nissan suggest i clean it with that. that was his fix. there is actually nothing that i can clean the dash with as it is so sticky. i do attempt mild soap and water with a sponge. it's become so shiny that it's very hard to see out of the window. living in the "sunshine state" makes driving difficult. i've been following the issue on the internet, with no resolution. that's why i'm here.

Reported in: PALM COAST FL || Crash: N || VIN #:

STEERING

2009 nissan altima coupe, se. while making turns (without stopping), the car stalls in the middle of the turn and the steering locks up. the most recent time was october 14, 2013, and while making a right hand turn from a busy street and onto a busy street, the vehicle stalled which almost caused an accident due to another car making a left hand turn. nissan has a current recall on several models regarding this happening due to a faulty accelerator sensor, however this vehicle (make, model, year) are not in the recall, and i suspect it should be. could be a very dangerous situation. this has happened to me at least 10 times.

Reported in: CANTON OH || Crash: N || VIN #:

ENGINE

2009 nissan altima coupe, se. while making turns (without stopping), the car stalls in the middle of the turn and the steering locks up. the most recent time was october 14, 2013, and while making a right hand turn from a busy street and onto a busy street, the vehicle stalled which almost caused an accident due to another car making a left hand turn. nissan has a current recall on several models regarding this happening due to a faulty accelerator sensor, however this vehicle (make, model, year) are not in the recall, and i suspect it should be. could be a very dangerous situation. this has happened to me at least 10 times.

Reported in: CANTON OH || Crash: N || VIN #:

STEERING

tl

Reported in: PHOENIX AZ || Crash: N || VIN #: 1N4AL21E19C

ELECTRICAL SYSTEM

when i got into the car there were no lights illuminated on the instrument panel except for the intelligent key and security indicator lights. i attempted to start the car but it would not even start to turn over. i noticed all of the locks and headlights still worked so i knew it was not an electrical issue my 2009 nissan altima would not start due to key error message. after my research come to find out this has been happening to lots of altima owners. i got in my car after a short stop and the key message was on and nothing. it would not start. my windows were down and they would not go up. i tried everything. disconnected my batter, did the neutral thing. shook steering wheel. etc...of course it happens on a sunday when everything is closed.

Reported in: WASHINGTON DC || Crash: N || VIN #: 1N4AL21E59N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the steering wheel lock control failed and prevented the steering wheel from being maneuvered. the vehicle was not taken t the dealer for repairs or inspection of the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 66,000.

Reported in: WINTER SPRINGS FL || Crash: N || VIN #: 1N4AL21E99N

ENGINE

i was driving on rt.190 northbound in leominster, ma to pick up my 2 1/2 year old son at daycare. as i was driving my car started to lose power. everything light started to go on, check engine, battery, gas. i was able to pull over. smoke then started to come from the hood. i thought it was overheating. then another car pulled over in front of me and told me to get out the car. i grabbed my purse and got out of my car. when i got out i saw fire inside in my hood. less than 2 minutes my entire front end was on fire.

Reported in: LEOMINSTER MA || Crash: N || VIN #: 1N4AL21E79C

STEERING

i got into my car to start it to realize it was locked down. i couldn't start it or even roll my windows down ! it ended up being the steering lock box and have had several problems with it since. i don't have that many miles on it and have heard of several others being recalled but not 2009 .... it needs to be !!!

Reported in: MADISONVILLE TN || Crash: N || VIN #: 1N4AL21E39N

ENGINE

two incidents on same day: first incident at 7:15am: engine continued to rev without accelerator pedal being pushed. braking distance much longer than normal. when car did stop, engine speed returned to normal. second incidence at 10:45am (had stopped/started car 5 times, and driven approximately 40 miles since first occurrence): same engine over-rev issue while braking (accelerator pedal not pushed). after stopping (distance required much longer than normal), engine speed did not return to normal. when transmission was shifted to neutral, then park, to keep engine from propelling car, engine speed went to 6000rpm, without accelerator pedal being pushed. had to turn engine off, then start again to get engine to respond normally.

Reported in: TRENTON GA || Crash: N || VIN #: 1N4AL21E39N

FUEL/PROPULSION SYSTEM

two incidents on same day: first incident at 7:15am: engine continued to rev without accelerator pedal being pushed. braking distance much longer than normal. when car did stop, engine speed returned to normal. second incidence at 10:45am (had stopped/started car 5 times, and driven approximately 40 miles since first occurrence): same engine over-rev issue while braking (accelerator pedal not pushed). after stopping (distance required much longer than normal), engine speed did not return to normal. when transmission was shifted to neutral, then park, to keep engine from propelling car, engine speed went to 6000rpm, without accelerator pedal being pushed. had to turn engine off, then start again to get engine to respond normally.

Reported in: TRENTON GA || Crash: N || VIN #: 1N4AL21E39N

POWER TRAIN

two incidents on same day: first incident at 7:15am: engine continued to rev without accelerator pedal being pushed. braking distance much longer than normal. when car did stop, engine speed returned to normal. second incidence at 10:45am (had stopped/started car 5 times, and driven approximately 40 miles since first occurrence): same engine over-rev issue while braking (accelerator pedal not pushed). after stopping (distance required much longer than normal), engine speed did not return to normal. when transmission was shifted to neutral, then park, to keep engine from propelling car, engine speed went to 6000rpm, without accelerator pedal being pushed. had to turn engine off, then start again to get engine to respond normally.

Reported in: TRENTON GA || Crash: N || VIN #: 1N4AL21E39N

ENGINE

tl* the contact owns a 2009 nissan altima. the contact stated that the push-to-start button failed to engage the engine. the vehicle was towed the dealer where the contact was awaiting diagnosis of the failure. the manufacturer was not made aware of the failure. the failure and current mileage was 60,000.

Reported in: OCEAN CITY MD || Crash: N || VIN #: 1N4AL21E99C

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the key fob failed to start the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage was 55,000.

Reported in: RICHARDSON TX || Crash: N || VIN #: 1N4AL21E19N

ENGINE

on monday night 11/25/13 i drove to my local supermarket and when i went back to my car, it wouldn't start after pushing the start button. several lights lit up; service engine soon, battery, oil light, brake light etc. i tried it a few times with no luck. i then tried shifting from park to drive and back to park. tried to start it again and no luck. after waiting about a minute i tried it again and it finally started. it has been starting since then (today is 11/29/13) but needless to say i am very nervous and concerned that this will happen again and i won't be near home. this needs to be looked into by nissan and a recall issued since it seems to be happening to many owners.. my brother also owns a 2009 altima and this happened to him last year and he had to get the car towed to the dealer.

Reported in: E ROCKAWAY NY || Crash: N || VIN #: 1N4AL21E39N

UNKNOWN OR OTHER

i was driving on the freeway and my car shutdown. i pulled over and tried to restart my car but it would not turn on.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL24E19C

STEERING

i was driving on the freeway and my car shutdown. i pulled over and tried to restart my car but it would not turn on.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL24E19C

ELECTRICAL SYSTEM

i was driving on the freeway and my car shutdown. i pulled over and tried to restart my car but it would not turn on.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL24E19C

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle electronic steering wheel lock mechanism was defective. the vehicle was towed to a local mechanic, who diagnosed that the electronic steering wheel lock mechanism needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the problem. the vin was not available. the approximate failure mileage was 25,000.

Reported in: ALBERTSON NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

i went to the supermarket yesterday. when i came out, i was able to unlock my doors and pop the trunk with the remote. my car would not start and the electrical icons appeared on my dashboard. i called aaa and they stated they believe it's an electrical problem. my car lights , horn, windows and doors work i just cannot start my car.

Reported in: PENNSBURG PA || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl- the contact owns a 2009 nissan altima. while coasting uphill, the contact stated that the vehicle accelerated without the accelerator pedal being depressed. the contact crashed into a tree, but no injuries were sustained. the vehicle was towed to an independent mechanic for inspection. the vehicle has not been repaired. the manufacturer has been notified of the incident. the exact failure mileage was 32608.- ll

Reported in: NEW RINGGOLD PA || Crash: Y || VIN #: 1N4AL21E89N

POWER TRAIN

tl- the contact owns a 2009 nissan altima. while coasting uphill, the contact stated that the vehicle accelerated without the accelerator pedal being depressed. the contact crashed into a tree, but no injuries were sustained. the vehicle was towed to an independent mechanic for inspection. the vehicle has not been repaired. the manufacturer has been notified of the incident. the exact failure mileage was 32608.- ll

Reported in: NEW RINGGOLD PA || Crash: Y || VIN #: 1N4AL21E89N

SERVICE BRAKES

when i got into my car this morning, the steering column was locked up and breaks were hard to push. after trying a few times to start the vehicle, i noticed that the auto-theft must be on. i tried to put the fob in the manual ignition, but the fob got stuck and would not release. after several tries, the fob finally came out. the car still does not start and the auto-theft is still on. the battery is not bad because the car beeps when the door is open and the lights work. i am going to have to tow the vehicle in to get it repaired. there should be a recall on this problem.

Reported in: BLUE MOUND IL || Crash: N || VIN #: 1N4AL21E89N

STEERING

when i got into my car this morning, the steering column was locked up and breaks were hard to push. after trying a few times to start the vehicle, i noticed that the auto-theft must be on. i tried to put the fob in the manual ignition, but the fob got stuck and would not release. after several tries, the fob finally came out. the car still does not start and the auto-theft is still on. the battery is not bad because the car beeps when the door is open and the lights work. i am going to have to tow the vehicle in to get it repaired. there should be a recall on this problem.

Reported in: BLUE MOUND IL || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

when i got into my car this morning, the steering column was locked up and breaks were hard to push. after trying a few times to start the vehicle, i noticed that the auto-theft must be on. i tried to put the fob in the manual ignition, but the fob got stuck and would not release. after several tries, the fob finally came out. the car still does not start and the auto-theft is still on. the battery is not bad because the car beeps when the door is open and the lights work. i am going to have to tow the vehicle in to get it repaired. there should be a recall on this problem.

Reported in: BLUE MOUND IL || Crash: N || VIN #: 1N4AL21E89N

STEERING

got home turned my car off went inside to get gift cards came back outside trying to start my car, but it wouldn't start, all i saw was a yellow key light. lights worked fine i tried moving the steering wheel and putting in neutral and trying to start but nothing.

Reported in: BRISTOW VA || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

got home turned my car off went inside to get gift cards came back outside trying to start my car, but it wouldn't start, all i saw was a yellow key light. lights worked fine i tried moving the steering wheel and putting in neutral and trying to start but nothing.

Reported in: BRISTOW VA || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

drove my car early this am with no problem. when i returned about 3 hours later it would not start. the brake was very hard. the interior lights works, horn, and headlights. however only the key fob indicator and push brake indicator lights in dash. dealer said it was a bad fob. i had it towed to nissan and the fob was not bad. now they say it's the main computer. they will not be able to do any more research until monday. i am seeing a lot of this same problem in here. i am very nervous.

Reported in: DAPHNE AL || Crash: N || VIN #:

VISIBILITY/WIPER

tl* the contact owns a 2009 nissan altima. the contact stated that the windshield became cracked without any warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 98,000.

Reported in: TAMPA FL || Crash: N || VIN #: 1N4AL21EX9N

STEERING

i went to go start my car and it didnt start i thought i had to jump start itbut that didint work. then i called nissan they said your steering lock mechanism has failed. i look up online there are many others with this same problem and now i hate nissan never going to buy nissan again, because i had a transmission faliure as well a year.

Reported in: SHELBURNE CT || Crash: N || VIN #:

STEERING

attempted to start car, and received "steering wheel lock" light - despite trying with both fobs (it was not a faulty fob). after half hour of trying, still can not turn car on due to locked steering wheel. engine won't turn, electrical system will not turn on, and car is stuck. have yet to contact dealer.

Reported in: HERNDON VA || Crash: N || VIN #:

ELECTRICAL SYSTEM

attempted to start car, and received "steering wheel lock" light - despite trying with both fobs (it was not a faulty fob). after half hour of trying, still can not turn car on due to locked steering wheel. engine won't turn, electrical system will not turn on, and car is stuck. have yet to contact dealer.

Reported in: HERNDON VA || Crash: N || VIN #:

ELECTRICAL SYSTEM

the car is equipped with a "smart" key-locking system as well as a "smart" ignition system. the key for the car is a wireless fob that when around the vehicle will allow the car to be unlocked and started. the key will allow the car to start, when the key is detected inside the vehicle. the issue that arose was due to a malfunctioning part, the part was an: electronic steering column lock. the part failed during a spell of cold days that affected my state. during the first few days before the part ultimately malfunctioned the car began showing error lights for many systems. the car indicated that doors were open, that the emergency brakes were applied (when they clearly were not), the interior lights in the car would randomly come on when driving (as if doors were opening) and finally the indicated that the smart key system was malfunctioning. the car ultimately failed on a cold night. i was able to enter the car, but that was it. the car did not recognize my key and the car was rendered useless. i was unable to turn the car on, or even switch it to any standby mode. because the car doesn't have a traditional key you are unable to unlock the steering wheel and push it in neutral. the steering wheel locks up, and depending on how the tires were locked initially determines the only direction that the car will move. when i contacted nissan about the issue i was told that they have issued a "warranty extension" on that specific part only. it is obvious that they know a problem exists. i would also like to note that i was also told by nissan that the part is on backorder and on restricted release. they have so many problems that they cannot keep up with the demand. this issue is very real and dangerous. people will be left stranded in their car. unless the part fails there is no indication that the part will go wrong.

Reported in: WESTPORT MA || Crash: N || VIN #:

STEERING

the car is equipped with a "smart" key-locking system as well as a "smart" ignition system. the key for the car is a wireless fob that when around the vehicle will allow the car to be unlocked and started. the key will allow the car to start, when the key is detected inside the vehicle. the issue that arose was due to a malfunctioning part, the part was an: electronic steering column lock. the part failed during a spell of cold days that affected my state. during the first few days before the part ultimately malfunctioned the car began showing error lights for many systems. the car indicated that doors were open, that the emergency brakes were applied (when they clearly were not), the interior lights in the car would randomly come on when driving (as if doors were opening) and finally the indicated that the smart key system was malfunctioning. the car ultimately failed on a cold night. i was able to enter the car, but that was it. the car did not recognize my key and the car was rendered useless. i was unable to turn the car on, or even switch it to any standby mode. because the car doesn't have a traditional key you are unable to unlock the steering wheel and push it in neutral. the steering wheel locks up, and depending on how the tires were locked initially determines the only direction that the car will move. when i contacted nissan about the issue i was told that they have issued a "warranty extension" on that specific part only. it is obvious that they know a problem exists. i would also like to note that i was also told by nissan that the part is on backorder and on restricted release. they have so many problems that they cannot keep up with the demand. this issue is very real and dangerous. people will be left stranded in their car. unless the part fails there is no indication that the part will go wrong.

Reported in: WESTPORT MA || Crash: N || VIN #:

STRUCTURE

we have a 2009 nissan altima with less than 3500k miles. we use a sun shade and we try to limit sun exposure. the dashboard is melting and causes a major reflection in the windshield which makes it unsafe to drive since it blocks the view of vehicles and pedestrians. the windows keep filming up from the off-gassing produced which cannot be healthy.

Reported in: HONOLULU HI || Crash: N || VIN #: 1N4AL21E69N

STEERING

car would not start due to failure of the steering lock device.

Reported in: GREENWICH CT || Crash: N || VIN #: 1N4AL21E09N

ELECTRICAL SYSTEM

car would not start due to failure of the steering lock device.

Reported in: GREENWICH CT || Crash: N || VIN #: 1N4AL21E09N

ENGINE

car would not start due to failure of the steering lock device.

Reported in: GREENWICH CT || Crash: N || VIN #: 1N4AL21E09N

VISIBILITY/WIPER

the dash on my altima coupe is "melting". the dash has never been cleaned with any chemicals and is very tacky to the touch around the vents and seams. due to the location of the melted components, it creates a very blinding glare that impairs my forward visibility through the windshield. i have contacted nissan and they refuse to help me although this is a common issue with this model vehicle. nissan has already had a replacement dash made with different materials which uses a different part # than the original dash. this is a very dangerous issue as i have almost gotten into accidents due to being blinded by the glare.

Reported in: HIALEAH FL || Crash: N || VIN #: 1N4AL24E89C

STRUCTURE

the dash on my altima coupe is "melting". the dash has never been cleaned with any chemicals and is very tacky to the touch around the vents and seams. due to the location of the melted components, it creates a very blinding glare that impairs my forward visibility through the windshield. i have contacted nissan and they refuse to help me although this is a common issue with this model vehicle. nissan has already had a replacement dash made with different materials which uses a different part # than the original dash. this is a very dangerous issue as i have almost gotten into accidents due to being blinded by the glare.

Reported in: HIALEAH FL || Crash: N || VIN #: 1N4AL24E89C

AIR BAGS

the dash on my altima coupe is "melting". the dash has never been cleaned with any chemicals and is very tacky to the touch around the vents and seams. due to the location of the melted components, it creates a very blinding glare that impairs my forward visibility through the windshield. i have contacted nissan and they refuse to help me although this is a common issue with this model vehicle. nissan has already had a replacement dash made with different materials which uses a different part # than the original dash. this is a very dangerous issue as i have almost gotten into accidents due to being blinded by the glare.

Reported in: HIALEAH FL || Crash: N || VIN #: 1N4AL24E89C

ELECTRICAL SYSTEM

car would not start. equipped with remote electronic key. evidently nissan has extended the warranty to cover this, but i was not made aware of it. lots of complaints on line for same problem. needs to have a recall. dangerous from safety standpoint because we are older and it was cold outside, middle of winter. had to have car towed. dealer was not aware of problem fix over the phone.

Reported in: DECATUR IL || Crash: N || VIN #: 1N4AL21E69N

STEERING

car will not start. this model uses the intelligent key system with push button start. the key is actually detected by the vehicle and the steering wheel unlocks. but the start button is not enabled and the car does nothing when trying to start. lights, electrical and battery tested fine. towed car to dealership and they found the steering lock module had failed. this is a known problem with this part and was covered by warranty which was extended for unlimited miles for this part only. currently, the part is not available due to high level of failures across the us. part is susceptible to higher failure in extreme cold weather. eta for part delivery is unknown and dealership explained they would get back to me again in 2 weeks! nissan did provide a rental car due to the part shortage. my vehicle is a 2009 model year but this part has a problem also in the 2010 and 2011 model years for all nissan vehicles per the local dealership.

Reported in: LOCUST DALE VA || Crash: N || VIN #:

ELECTRICAL SYSTEM

car will not start. this model uses the intelligent key system with push button start. the key is actually detected by the vehicle and the steering wheel unlocks. but the start button is not enabled and the car does nothing when trying to start. lights, electrical and battery tested fine. towed car to dealership and they found the steering lock module had failed. this is a known problem with this part and was covered by warranty which was extended for unlimited miles for this part only. currently, the part is not available due to high level of failures across the us. part is susceptible to higher failure in extreme cold weather. eta for part delivery is unknown and dealership explained they would get back to me again in 2 weeks! nissan did provide a rental car due to the part shortage. my vehicle is a 2009 model year but this part has a problem also in the 2010 and 2011 model years for all nissan vehicles per the local dealership.

Reported in: LOCUST DALE VA || Crash: N || VIN #:

ELECTRICAL SYSTEM

car had been showing the intelligent key warning light for a few days, but just thought the fob needed new battery. about a week later the car wouldn't start and lit up "lock" above the push start button. tried replacing the battery in the fob, stuck the fob into the little port hole, and nothing. looked in the manual and it said it could be a malfunction of the electrical steering lock system or the intelligent key system. called nissan dealership and told me to try everything i had already tried to get it to start. they said it was the electrical steering lock system (which a lot of people have had the same problem) and i needed to bring it in. said there was a recall they extended the warranty on this part and they would fix it for no charge (why didn't i get a letter or something about this "recall?"). they would send a wrecker to come get it for a fee of course, so instead borrowed someone's trailer and hauled it up to the dealership (which is 50 miles from where i live). (fyi:to get it out of park into neutral, there's a thing you pop off next to the shifter and you have to push something down into that hole.) once we got it to the dealership, they had no ramps we could use to get the car off the trailer so we had to use flimsy four-wheeler ramps we had. they called me after having my car there about an hour and a half just to tell me that they would have to order the part and i would have to leave the car there for up to a week. this was on tuesday and i had called that previous friday, so they knew what the problem was and had my vin number. i don't understand why they couldn't have ordered the part after i called that friday. i asked if they had a loaner car i could drive until i got my car back, they said all the loaner cars were out (which means they're working on a lot of vehicles). all in all, i'm pretty ticked off at nissan.

Reported in: WALDRON AR || Crash: N || VIN #:

ELECTRICAL SYSTEM

won't start. warning indicator lights: 1) nissan intelligent key warning light; 2) security indicator light. car was at chevy dealership when fault occurred. i paid for towing to nissan dealership. both dealerships owned by same owner. told that this is a common known defect in the 2009 altima and parts are hard to get due to many cars having the same problem. i was told that it may take a week or more to get a replacement part. i was told that the part would be replaced under a nissan "extended warranty," not under a recall. i have read other similar complaints stating that nissan did not reimburse for towing, so i guess i am out $90.00 for a known 2009 nissan altima defect in manufacture.

Reported in: WAUSAU WI || Crash: N || VIN #: IN4AL21E229

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. while attempting to start the vehicle on it failed to start despite the contact engaging the push to start engine button. the vehicle was not taken to the dealer for inspection or diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the incident. the approximate failure mileage was 73,000.

Reported in: CLIFTON NJ || Crash: N || VIN #: 1N4AL21E99N

STEERING

when i tried to start my car it was completely dead. everything was locked up. aaa towed it to the dealer where it has been for 9 days. the auto manager at ed howard nissan in venice, fl told me another altima is there for the same problem. nissan cannot tell me how long i will have to wait for the part to come in. instead of recalling the car, nissan gave this particular part a million mile warranty. most frustrating is both the nissan dealer and nissan corporate relations have refused to provide a loaner or reimburse me for a rental while i continue to wait for my car to be fixed. bad situation all around.

Reported in: VENICE FL || Crash: N || VIN #: 1N4BL21E59C

ENGINE

tl* the contact owns a 2009 nissan altima. the contact stated that the engine would not start. the contact had an independent mechanic inspect the vehicle but he was unable to diagnose the cause of failure. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 37,000.

Reported in: BRAINTREE MA || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the engine would not start. the contact had an independent mechanic inspect the vehicle but he was unable to diagnose the cause of failure. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 37,000.

Reported in: BRAINTREE MA || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

would not start, electronic locking mech malfunction....pregnant wife got stranded without warning in negative degree weather.....safety issue.....not to mention , tow bill, time lost from work, and making arrangements,obtaining,paying for alternate transportation, while the part is currently on back order for going on 2 weeks now......luckily wife was only 30 minutes from home or could have been worse but was still potentially very dangerous getting stranded in negative degree weather.

Reported in: CORBIN KY || Crash: N || VIN #: 1N4AL21E89N

STEERING

would not start, electronic locking mech malfunction....pregnant wife got stranded without warning in negative degree weather.....safety issue.....not to mention , tow bill, time lost from work, and making arrangements,obtaining,paying for alternate transportation, while the part is currently on back order for going on 2 weeks now......luckily wife was only 30 minutes from home or could have been worse but was still potentially very dangerous getting stranded in negative degree weather.

Reported in: CORBIN KY || Crash: N || VIN #: 1N4AL21E89N

SERVICE BRAKES

my 2009 nissan altima coupe with 63,200 miles would not start last saturday, 2/1. the steering column was locked, the brakes were locked, and the push to start button would not light up or start the car. the red light for the key was flashing and the car could never be started. my vehicle was towed to leith nissan in cary, nc where service members there said this was a common problem and currently have two other vehicles in line for the same part. the electrical part for the start button is on serious backorder and the company has such a high demand for it that even nissan corporate is saying it will be a few weeks to get the part in. the service staff at leith nissan in cary, nc said this problem has been common and that nissan was not recalling this part though they have knowledge this a serious issue affecting many nissan car owners for a some time now. leith nissan told me to call corporate and anyone else i could to raise this concern and that maybe something would be done. hundreds of other nissan owners have posted this exact problem online and filed claims as well. nissan needs to recall the part and reimburse those affected for rental cars and other expenses. i called the nissan corporate office demanding reimbursement for rental car fees. the nhtsa needs to put a stop to this and enforce nissan to recall this part on all altima's. apparently this exact part has already been recalled on other nissan vehicles.

Reported in: APEX NC || Crash: N || VIN #:

ENGINE

my 2009 nissan altima coupe with 63,200 miles would not start last saturday, 2/1. the steering column was locked, the brakes were locked, and the push to start button would not light up or start the car. the red light for the key was flashing and the car could never be started. my vehicle was towed to leith nissan in cary, nc where service members there said this was a common problem and currently have two other vehicles in line for the same part. the electrical part for the start button is on serious backorder and the company has such a high demand for it that even nissan corporate is saying it will be a few weeks to get the part in. the service staff at leith nissan in cary, nc said this problem has been common and that nissan was not recalling this part though they have knowledge this a serious issue affecting many nissan car owners for a some time now. leith nissan told me to call corporate and anyone else i could to raise this concern and that maybe something would be done. hundreds of other nissan owners have posted this exact problem online and filed claims as well. nissan needs to recall the part and reimburse those affected for rental cars and other expenses. i called the nissan corporate office demanding reimbursement for rental car fees. the nhtsa needs to put a stop to this and enforce nissan to recall this part on all altima's. apparently this exact part has already been recalled on other nissan vehicles.

Reported in: APEX NC || Crash: N || VIN #:

ELECTRICAL SYSTEM

my 2009 nissan altima coupe with 63,200 miles would not start last saturday, 2/1. the steering column was locked, the brakes were locked, and the push to start button would not light up or start the car. the red light for the key was flashing and the car could never be started. my vehicle was towed to leith nissan in cary, nc where service members there said this was a common problem and currently have two other vehicles in line for the same part. the electrical part for the start button is on serious backorder and the company has such a high demand for it that even nissan corporate is saying it will be a few weeks to get the part in. the service staff at leith nissan in cary, nc said this problem has been common and that nissan was not recalling this part though they have knowledge this a serious issue affecting many nissan car owners for a some time now. leith nissan told me to call corporate and anyone else i could to raise this concern and that maybe something would be done. hundreds of other nissan owners have posted this exact problem online and filed claims as well. nissan needs to recall the part and reimburse those affected for rental cars and other expenses. i called the nissan corporate office demanding reimbursement for rental car fees. the nhtsa needs to put a stop to this and enforce nissan to recall this part on all altima's. apparently this exact part has already been recalled on other nissan vehicles.

Reported in: APEX NC || Crash: N || VIN #:

STRUCTURE

well i have a black 09 nissan altima and i started to notice that my dashboard is very sticky and shiny and it looks like its melting. there is such a big glare that blocks your view when you're driving. i look online and saw that other people in florida have the same problem i do. in florida the weather is always hot. the cars in florida should be made to withstand the hot weather and not start melting. this is such a safety hazard for drivers.

Reported in: PLANTATION FL || Crash: N || VIN #:

VISIBILITY/WIPER

well i have a black 09 nissan altima and i started to notice that my dashboard is very sticky and shiny and it looks like its melting. there is such a big glare that blocks your view when you're driving. i look online and saw that other people in florida have the same problem i do. in florida the weather is always hot. the cars in florida should be made to withstand the hot weather and not start melting. this is such a safety hazard for drivers.

Reported in: PLANTATION FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

2009 altima sedan would not recognize my key this morning and the steering wheel was locked up. the anti-theft immobilizer system was engaged and the car was rendered useless. after contact with the dealer, there are many people with similar issues, the part is on back order and "they will contact me the part becomes available and when nissan corporate determines how they are going to handle this problem". meanwhile the consumer is without a vehicle. i purchased this vehicle new and it has been excellent up until this point with no mechanical issues but this is something nissan should take care of immediately. huge inconvenience!

Reported in: SAINT CLOUD FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

on wednesday, february 5th at approximately 7:00pm i tried to start my car (which was parked on my driveway) via push start and a lock and key symbol appeared and my vehicle would not start. i looked up the symbols in my manual and it stated that this was an electrical problem with the start. i called the nissan dealer in my area here in pa and explained what was happening to the car. they told me to have it towed in to be diagnosed. which i will be doing today 02/06/14.

Reported in: SCOTRUN PA || Crash: N || VIN #: 1N4AL24E49C

ENGINE

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle stalled without warning while parked. the manufacturer was contacted and stated that the contact would have to have the vehicle diagnosed by dealer. the vehicle was not repaired. the approximate failure mileage was 1400.

Reported in: LUISVILLE TX || Crash: N || VIN #: 1N4AL21E69N

STEERING

trying to start my 2009 nissan altima, it would not start!!! the brakes were almost stuck and the car simply would not start! the lights in the car turned on with out a problem so i know it wasn't the battery, plus i changed it 2 years ago. after reading many many reviews, 2009 nissan altima are having issues with the start button, now i have to pay tow company to take to dealer and pay so much money. please please nissan help replace this!!

Reported in: NEW CARROLLTON MD || Crash: N || VIN #:

SERVICE BRAKES

trying to start my 2009 nissan altima, it would not start!!! the brakes were almost stuck and the car simply would not start! the lights in the car turned on with out a problem so i know it wasn't the battery, plus i changed it 2 years ago. after reading many many reviews, 2009 nissan altima are having issues with the start button, now i have to pay tow company to take to dealer and pay so much money. please please nissan help replace this!!

Reported in: NEW CARROLLTON MD || Crash: N || VIN #:

ELECTRICAL SYSTEM

trying to start my 2009 nissan altima, it would not start!!! the brakes were almost stuck and the car simply would not start! the lights in the car turned on with out a problem so i know it wasn't the battery, plus i changed it 2 years ago. after reading many many reviews, 2009 nissan altima are having issues with the start button, now i have to pay tow company to take to dealer and pay so much money. please please nissan help replace this!!

Reported in: NEW CARROLLTON MD || Crash: N || VIN #:

VISIBILITY/WIPER

my vehicle is 5 years old and the dash is completely melting. the glare from the mushy, sticky mess on the dashboard makes it very hard to see while driving. i have contacted nissan and they refuse to admit this is poor craftmanship.

Reported in: WEST PALM BEACH FL || Crash: N || VIN #: 1N4AL24E29C

STRUCTURE

my vehicle is 5 years old and the dash is completely melting. the glare from the mushy, sticky mess on the dashboard makes it very hard to see while driving. i have contacted nissan and they refuse to admit this is poor craftmanship.

Reported in: WEST PALM BEACH FL || Crash: N || VIN #: 1N4AL24E29C

ELECTRICAL SYSTEM

i went to run an errand and when i came back out to my car from the store, it wouldn't start. i found that the "no key" warning light was lit on the dash and the vehicle security warning light would turn on when i tried to start the vehicle. when i pushed the start button, nothing happened, it stayed in the "lock" setting. after trying everything i could think of (with no tools available), including using both keys, to get the car to start and reading the owner's manual i realized that my car was not going to start. i was able to get a ride home and researched the issue where i found hundreds of complaints on the nhtsa website, along with threads on forums describing the exact same issue. i had to get the car towed to the dealership, where it was replaced free of charge because nissan knows that this is a failed part and has extended the warranty. however, there should have been a recall on this as this failure renders the car incapable of starting and since there seems to be a lot of people affected by this failure. i have contacted nissan about paying for my towing bill since, if there was a recall, i could have driven my vehicle to the dealership while it was still working to have the part replaced proactively instead of having to be stranded and charged for a towing bill.

Reported in: ABINGDON MD || Crash: N || VIN #: 1N4AL24E79C

STEERING

i went to run an errand and when i came back out to my car from the store, it wouldn't start. i found that the "no key" warning light was lit on the dash and the vehicle security warning light would turn on when i tried to start the vehicle. when i pushed the start button, nothing happened, it stayed in the "lock" setting. after trying everything i could think of (with no tools available), including using both keys, to get the car to start and reading the owner's manual i realized that my car was not going to start. i was able to get a ride home and researched the issue where i found hundreds of complaints on the nhtsa website, along with threads on forums describing the exact same issue. i had to get the car towed to the dealership, where it was replaced free of charge because nissan knows that this is a failed part and has extended the warranty. however, there should have been a recall on this as this failure renders the car incapable of starting and since there seems to be a lot of people affected by this failure. i have contacted nissan about paying for my towing bill since, if there was a recall, i could have driven my vehicle to the dealership while it was still working to have the part replaced proactively instead of having to be stranded and charged for a towing bill.

Reported in: ABINGDON MD || Crash: N || VIN #: 1N4AL24E79C

ELECTRICAL SYSTEM

this is probably the coldest day we have had in east texas this winter especially when including the windchill factor. i came home at 5:45, parked my car in the garage, and went inside. when my son when to start the car at 9:30, it would not start. it would not recognize his key, he woke me up and we tried mine, it still will not start. we spent the next four hours disconnecting the battery, manually moving the car in and out of the garage, and even tried to jump start it as suggested on this site. nothing worked. the car will not recognize the key and has the key light flashing in the top left corner. there was no warning and i am grateful after reading all of the complaints on here that it went out in my garage. we have narrowed it down to the steering lock module failure. the battery is only 2 years old and all the lights work, the car just won't start because it won't recognize the key fob. i'm going to call the dealership where i purchased this car this morning but i am very concerned about the lack of availability of this part and how i am going to get alternate transportation until this is fixed. this is a known problem with this part and was covered by warranty which was extended for unlimited miles for this part only. currently, the part is not available due to high level of failures across the us. part is susceptible to higher failure in extreme cold weather. nissan you need to make good on this or it will be the last car many of us will buy from you.

Reported in: TYLER TX || Crash: N || VIN #: 1N4AL21EX9N

STEERING

this is probably the coldest day we have had in east texas this winter especially when including the windchill factor. i came home at 5:45, parked my car in the garage, and went inside. when my son when to start the car at 9:30, it would not start. it would not recognize his key, he woke me up and we tried mine, it still will not start. we spent the next four hours disconnecting the battery, manually moving the car in and out of the garage, and even tried to jump start it as suggested on this site. nothing worked. the car will not recognize the key and has the key light flashing in the top left corner. there was no warning and i am grateful after reading all of the complaints on here that it went out in my garage. we have narrowed it down to the steering lock module failure. the battery is only 2 years old and all the lights work, the car just won't start because it won't recognize the key fob. i'm going to call the dealership where i purchased this car this morning but i am very concerned about the lack of availability of this part and how i am going to get alternate transportation until this is fixed. this is a known problem with this part and was covered by warranty which was extended for unlimited miles for this part only. currently, the part is not available due to high level of failures across the us. part is susceptible to higher failure in extreme cold weather. nissan you need to make good on this or it will be the last car many of us will buy from you.

Reported in: TYLER TX || Crash: N || VIN #: 1N4AL21EX9N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start as the security warning light illuminated. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 61,000.

Reported in: COVINGTON GA || Crash: N || VIN #: 1N4AL21EX9N

POWER TRAIN

i was trying to get to the er and when i went to start my car the word "key" flashed on and the car will not start!!! i have already had to have the transmission replaced at 98k miles..now i am stranded and mathews nissan in clarksville, tn says they will be glad to help for a price. i explained to them it was an emergency and they suggested " i call a friend".. said they didn't build it and i wasn't paying them for the car, i was paying the bank and to call nissan if i had a problem with how they were built!!! terrible service and unreliable car!!! still haven't gotten medical attention!!!! thanks alot nissan!!!!!!!

Reported in: PLEASANT VIEW TN || Crash: N || VIN #:

ELECTRICAL SYSTEM

i was trying to get to the er and when i went to start my car the word "key" flashed on and the car will not start!!! i have already had to have the transmission replaced at 98k miles..now i am stranded and mathews nissan in clarksville, tn says they will be glad to help for a price. i explained to them it was an emergency and they suggested " i call a friend".. said they didn't build it and i wasn't paying them for the car, i was paying the bank and to call nissan if i had a problem with how they were built!!! terrible service and unreliable car!!! still haven't gotten medical attention!!!! thanks alot nissan!!!!!!!

Reported in: PLEASANT VIEW TN || Crash: N || VIN #:

ELECTRICAL SYSTEM

this past saturday 2/8/14 at approximately 9pm i ran to the store. after shopping when getting back into my car it would not crank; it's like the car did not recognize the key. steering wheel was locked, brake was stiff and red key light appeared on dashboard. i tried everything, nothing. i had to call my husband, to come get me. luckily i didn't go far!! we had the car towed monday morning to the dealership where it was purchased and were informed it was an issue with the sensor in the ignition recognizing the key fob and that it would be covered under extended warranty. the part to fix this problem is however on back order and they cannot give me a definite answer as to when it will be received? on wednesday 2/13 i was provided with a rental until our car is repaired so at least i have transportation for work. our car has less than 20,000k miles (i know i don't travel too far) and is paid for, so this is very disturbing. i suppose as long as it's fixed and is warrantied for any future issues for this same problem, i will have to deal with it - but this could be a very dangerous and inconvenient situation to place people in. if this is a known problem there needs to be a recall to alert customers to the situation. our dealership has been very pleasant to deal with, have been accommodating, just can't answer the "when the part will be here question"; which isn't their fault; i have no complaints with them they have been great. i would just like the problem to be acknowledged so that others don't have to suffer the same inconvenience and possible danger of having this happen to them. from previous posts this is not an issue that just happened to me!

Reported in: PASCAGOULA MS || Crash: N || VIN #: 1N4AL21E09N

ELECTRICAL SYSTEM

replaced battery in fod still want crank says no key.

Reported in: DALTON GA || Crash: N || VIN #:

ELECTRICAL SYSTEM

while i was driving my vehicle two alarms were going of on my dash board. i had no clue what either one meant but both include a key type alarm. i was afraid that my car would shut down in the middle of the road thinking i was a burglar. i pulled off to the side of the road, with the vehicle still running, and called a friend to drive behind me while we both had our hazards on. since then i could only start my vehicle once and at that time i took it to a dealership, with my friend so i had a ride back, and i told them i was having trouble starting my car. they knew exactly the problem and what type of nissan i was driving, they had two others come in within the last month, before i could explain anything and proceeded to explain to me that the part was on back order and said they would give me a call if they could do anything. driving back home without ever turning off my car was very stressful and when i did return i turned it off and immediately tried to turn back on and it would not start.

Reported in: BIG SPRING TX || Crash: N || VIN #: 1N4AL24EX9C

ELECTRICAL SYSTEM

on the morning of 2/19/14 6:00 am proceeded to start car to use in walking distance. both remote batteries were changed within 30 days previously by dealer. every command on remote seem to work except that the car didn't recognize the remote to start the car. there were "no key" symbols on the dash. the car just returned from a hundred mile trip. thank god it didn't happen then. missing work, towing charges, big inconvenience. nissan is responsible for this under recall!!!

Reported in: BRONX NY || Crash: N || VIN #: 1N4AL21E39N

STEERING

tl* the contact owns a 2009 nissan altima. the contact stated that the electronic steering wheel lock mechanism was defective. the vehicle was towed to a local mechanic, who diagnosed that the electronic steering wheel lock mechanism needed to be replaced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure and current mileage was 132,000. the vin was not available.

Reported in: PROSPERITY PA || Crash: N || VIN #:

STRUCTURE:BODY

i purchased a vehicle from national motors on 12/17/2013. the same date i purchased the vehicle from national motors, i noticed my locks did not work. the driver side door will open and close automatically with my key while the other three doors are nonresponsive. i contacted [xxx], a car sales man and was told my locks would be fixed once the locks were ordered. they would fix my tail light and the locks. in january, [xxx] advised that the locks were on back order but should arrive within another two weeks after the call.i called the dealership every week for a status update on the locks and continued to get the run around. [xxx] stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating "he was no longer dealing with this anymore". no one called. last week, 2/18-2/20 i was advised by [xxx] that the owner of the dealership, [xxx], decided to no longer fix my locks. [xxx] stated that the locks were ordered and [xxx] returned the locks to the warehouse stating that he was no longer going to repair the doors. my father contacted the dealership on 2/21/14 and john advised that i go to my local best buy to get a remote sensor. on 2/22/14 i was told by a best buy installer that the sensor would not fix the locks because there is something wrong with the car. since the key opens one of the doors, the installer stated that the remote sensor is not the issue. there is something wrong with the doors. john hammer then stated to me and the installer of best buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. this same day, the best buy installer contacted john and told him that the locks would not be fixed by best buy. john told me to come to the dealership to trade the car because they would not fix the locks. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: PIKESVILLE MD || Crash: N || VIN #: 1N4AL21E19N

LATCHES/LOCKS/LINKAGES

i purchased a vehicle from national motors on 12/17/2013. the same date i purchased the vehicle from national motors, i noticed my locks did not work. the driver side door will open and close automatically with my key while the other three doors are nonresponsive. i contacted [xxx], a car sales man and was told my locks would be fixed once the locks were ordered. they would fix my tail light and the locks. in january, [xxx] advised that the locks were on back order but should arrive within another two weeks after the call.i called the dealership every week for a status update on the locks and continued to get the run around. [xxx] stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating "he was no longer dealing with this anymore". no one called. last week, 2/18-2/20 i was advised by [xxx] that the owner of the dealership, [xxx], decided to no longer fix my locks. [xxx] stated that the locks were ordered and [xxx] returned the locks to the warehouse stating that he was no longer going to repair the doors. my father contacted the dealership on 2/21/14 and john advised that i go to my local best buy to get a remote sensor. on 2/22/14 i was told by a best buy installer that the sensor would not fix the locks because there is something wrong with the car. since the key opens one of the doors, the installer stated that the remote sensor is not the issue. there is something wrong with the doors. john hammer then stated to me and the installer of best buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. this same day, the best buy installer contacted john and told him that the locks would not be fixed by best buy. john told me to come to the dealership to trade the car because they would not fix the locks. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: PIKESVILLE MD || Crash: N || VIN #: 1N4AL21E19N

SUSPENSION

tl* the contact owns a 2009 nissan altima. the contact stated that while driving at various speeds, there was a rattling noise coming from the front end of the vehicle without warning. on another occasion, the contact stated that the passenger's side coil spring failed. the vehicle was taken to a private mechanic where it was diagnosed that the driver and passenger side coil springs needed to be replaced. the manufacturer was not notified of the failure. the vehicle was repaired. the approximate failure mileage was 35,684 and the current mileage was 36,649. updated 06/10/14*lj

Reported in: MCKEES ROCKS PA || Crash: N || VIN #: 1N4AL21E69N

STEERING

steering was locked and key indicator was coming on dashboard. it was a mechanical failure related to escl (emission steering control lock).

Reported in: PITTSBURGH PA || Crash: N || VIN #: 1N4AL21E99N

ELECTRONIC STABILITY CONTROL

steering was locked and key indicator was coming on dashboard. it was a mechanical failure related to escl (emission steering control lock).

Reported in: PITTSBURGH PA || Crash: N || VIN #: 1N4AL21E99N

STEERING

when returning to my car after work on february 14th, 2014 the engine would not start using the automatic start intelligent key system in my 2009 nissan altima. upon doing research, i found this is a highly common issue with the 2009 nissan altima model. there are also various independent petitions and class action suits being filed by individuals who have been affected by the same part malfunction. in fact, the complications involving the electronic steering column lock (escl) mechanism was so common that nissan did not implement this part into the 2010 or in any future altima vehicles. in addition (and in effort to avoid a recall situation) nissan north american, inc issued a warranty extension - "as it applies to the electronic steering column lock unit to 6 years/unlimited miles." furthermore, nissan also sent a technical service bulletin to all service shops on how to handle this problem concerning 2009 altima's. ultimately nissan north america, inc. denied my request to utilize a buy back program toward their 2009 altima and also denied me any further details as to how they reached their decision. the regional specialist said she could only say ¿¿arbitration decision(s) are always based on the service history of vehicle. too close, it is in my opinion nissan has monopolistic controls on consumers in this situation. only a nissan dealership/service shop can diagnose the escl malfunction, as it requires a nissan product specific scan tool, and it is their company's arbitration department who facilitates all legal decisions at which are typically not in favor of the consumer. i do not believe a service history of vehicle is material information in this scenario. nissan should be obligated to buy back any-and-all 2009 nissan altimas when asked to do so by their consumers who purchased this product in good faith. updated 04/07/14

Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 1N4AL21E79N

ELECTRICAL SYSTEM

when returning to my car after work on february 14th, 2014 the engine would not start using the automatic start intelligent key system in my 2009 nissan altima. upon doing research, i found this is a highly common issue with the 2009 nissan altima model. there are also various independent petitions and class action suits being filed by individuals who have been affected by the same part malfunction. in fact, the complications involving the electronic steering column lock (escl) mechanism was so common that nissan did not implement this part into the 2010 or in any future altima vehicles. in addition (and in effort to avoid a recall situation) nissan north american, inc issued a warranty extension - "as it applies to the electronic steering column lock unit to 6 years/unlimited miles." furthermore, nissan also sent a technical service bulletin to all service shops on how to handle this problem concerning 2009 altima's. ultimately nissan north america, inc. denied my request to utilize a buy back program toward their 2009 altima and also denied me any further details as to how they reached their decision. the regional specialist said she could only say ¿¿arbitration decision(s) are always based on the service history of vehicle. too close, it is in my opinion nissan has monopolistic controls on consumers in this situation. only a nissan dealership/service shop can diagnose the escl malfunction, as it requires a nissan product specific scan tool, and it is their company's arbitration department who facilitates all legal decisions at which are typically not in favor of the consumer. i do not believe a service history of vehicle is material information in this scenario. nissan should be obligated to buy back any-and-all 2009 nissan altimas when asked to do so by their consumers who purchased this product in good faith. updated 04/07/14

Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 1N4AL21E79N

STRUCTURE

i notice a shine started to build up on my dashboard. i thought that the car wash place might have used too much product so i stopped going to the carwash. i decided i was going to clean it off myself and when i went to clean it off i realized there was a thick film of sticky residue. the residue is was so sticky that nothing could take it off and everything would get stuck to it. after a few months the film kept growing to the point where the shine became almost glassy and too reflective. i realized the substance had become a hazard to my safety and those of others, so i proceeded to try a number of products to try and remove the film. i was unsuccessful and proceeded to do some research online, where i discovered that this is not a maintenance problem, but rather a factory defect that is well documented now with both this agency and nissan itself. as far as i can tell there are at least 100 other cases. i would like nissan to acknowledge and repair the problem before lives are lost.

Reported in: ALTAMONTE SPRINGS FL || Crash: N || VIN #: 1N4AL24E49C

VISIBILITY/WIPER

i notice a shine started to build up on my dashboard. i thought that the car wash place might have used too much product so i stopped going to the carwash. i decided i was going to clean it off myself and when i went to clean it off i realized there was a thick film of sticky residue. the residue is was so sticky that nothing could take it off and everything would get stuck to it. after a few months the film kept growing to the point where the shine became almost glassy and too reflective. i realized the substance had become a hazard to my safety and those of others, so i proceeded to try a number of products to try and remove the film. i was unsuccessful and proceeded to do some research online, where i discovered that this is not a maintenance problem, but rather a factory defect that is well documented now with both this agency and nissan itself. as far as i can tell there are at least 100 other cases. i would like nissan to acknowledge and repair the problem before lives are lost.

Reported in: ALTAMONTE SPRINGS FL || Crash: N || VIN #: 1N4AL24E49C

STEERING

the electrical steering lock is a malfunction defect. it won't let you crank your car. and nissan won't issue a recall it will only extend the warranty and they won't replace it. it has to do with the security system of the car. hundreds of people are having issues.

Reported in: CORDELE GA || Crash: N || VIN #:

AIR BAGS

air bag deactivate on the passenger side even when someone is sitting in the seat. this happens on and off many times. i think they should of recalled more years.

Reported in: MONONGAHELA PA || Crash: N || VIN #:

AIR BAGS

the airbag warning light comes on, meaning that the passenger airbag is disarmed, while my wife is sitting in the seat. this means if the car was in an accident, the airbag won't deploy and could cause more injury or death. there is a recent nissan recall for altima 2013-2014 for this same defect. the same issue is plaguing my 2009 nissan altima.

Reported in: EXTON PA || Crash: N || VIN #:

LATCHES/LOCKS/LINKAGES

rear left and right doors, and right front door has failed door lock actuators. the doors will not open and close automatically. electricity goes through the doors, but the actuators are dysfunctional. the vehicle only had 41,000 miles on date of purchase, but i am not sure if previous owner left doors open or windows wind down, and it caused water damage. the inspection given by the dealership is actually deceptive as well, because this car should have failed inspection. i can not drive with the doors locked because based on the findings at the nissan dealer, the doors may become permanently locked due to the damages of the door lock actuator and lock me inside the car. the inspector should have failed the inspection based on the damages of the vehicle. the cost of repairs is 965.00.

Reported in: PIKESVILLE MD || Crash: N || VIN #: 1N4AL21E19N

STRUCTURE:BODY

rear left and right doors, and right front door has failed door lock actuators. the doors will not open and close automatically. electricity goes through the doors, but the actuators are dysfunctional. the vehicle only had 41,000 miles on date of purchase, but i am not sure if previous owner left doors open or windows wind down, and it caused water damage. the inspection given by the dealership is actually deceptive as well, because this car should have failed inspection. i can not drive with the doors locked because based on the findings at the nissan dealer, the doors may become permanently locked due to the damages of the door lock actuator and lock me inside the car. the inspector should have failed the inspection based on the damages of the vehicle. the cost of repairs is 965.00.

Reported in: PIKESVILLE MD || Crash: N || VIN #: 1N4AL21E19N

ELECTRICAL SYSTEM

three months after installation of a new (dealer provided) battery, the positive terminal and cable had to be replaced due to heavy corrosion. the original car battery failed because of heavy corrosion around the positive terminal as well. the dealer service department said that the harness and cable should have been replaced at the time of battery replacement and do not know why this wasn't recommended. they stated that these batteries routinely vent excess gas that should condense into the battery compartment. they did not address the issue that heavy corrosion re-accumulated in a very short period of time (shorter than recommended maintenance intervals for the car). further, this is not the first time i have heard of an altima battery issue as my sister had to replace her battery twice as well. i would like the nhtsa to investigate if this is a repetitive issue with these batteries as this could lead to a safety problem if the car were to spontaneously shut down during driving due to battery malfunction.

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 1N4AL21E79N

AIR BAGS

throughout the duration of owning this car, the passenger airbag light will appear as "deactivated" when there is an adult female (weighing 150 lbs) sitting in the passenger seat. the approximate date and vehicle mileage are unknown but it has happened on multiple occasions.

Reported in: NEW RICHMOND OH || Crash: N || VIN #:

AIR BAGS

when my husband gets in the passenger seat the supplemental air bag warning light flashes. i had my husband get out the car, and then i did he reset of the airbag, and the light stayed off for 8 minutes until i had my husband get back in the car, as soon as he got in the car, both airbag lights came on. when researching it, i found the same thing happened to another nissan which was recalled but not for my year of 2009 nissan altima.

Reported in: ASHEBORO NC || Crash: N || VIN #:

AIR BAGS

passengers seat air bag sensor not working. when my wife who weighs 113 lbs sits in the passenger seat the air bag is off when some one who weighs 150 or more sits there air bag is on

Reported in: DELRAY BEACH FL || Crash: N || VIN #:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

2009 nissan altima. consumer writes in regards to tire pressure sensor issues. *smd the dealer informed the consumer the right front tire pressure sensor needed to be replaced. the consumer had it replaced at a cost of $ 174.75.*jb

Reported in: WEST LAFAYETTE IN || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start when activating the push-to-start button. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 95,000 and the current mileage was 125,000.

Reported in: WASHINGTON DC || Crash: N || VIN #: 1N4AL21E58N

AIR BAGS

my 2009 nissan altima coupe' dash is melting. a car dealership told me when the dashboard is melting the airbag on the passenger side will not deploy correctly in a crash. i also can not see out of the front windshield because the shinny sticky mess throws a blinding glare while driving. nissan will not help me. this is a problem with the product used for the dashboard.

Reported in: WEST PALM BEACH FL || Crash: N || VIN #:

POWER TRAIN

i was driving when i pushed the clutch and the pedal would not come back up the car stalled suddenly, and i hurt my neck.

Reported in: NORFOLK VA || Crash: N || VIN #: 1N4AL21E49N

UNKNOWN OR OTHER

i was driving when i pushed the clutch and the pedal would not come back up the car stalled suddenly, and i hurt my neck.

Reported in: NORFOLK VA || Crash: N || VIN #: 1N4AL21E49N

ELECTRICAL SYSTEM

car doors unlocked normally , the dash showed a yellow key light blinking , no response to pushing the ignition button. car locks and unlocks with the remote . headlights worked battery was charged full. exited the door , locked the car , unlocked the car , entered in - held the remote close to the ignition button. the dashboard still showed yellow key light blinking . pushed ignition button no response. upon googling there was a suggestion to removed negative from battery wait for a 5 minutes , reconnect and try . same results after connecting the battery. one article suggested to move the adjustable steering up and down vigorously . i released the steering button underneath the steering and moved the steering up and down. pushed the ignition button and the engine started. drove to the dealer who refused to do correct the problem stating that at the time the dealer inspected the vehicle everything was fine. he did not want to see the video i captured showing the yellow key light blinking.

Reported in: ALPHARETTA GA || Crash: N || VIN #:

ENGINE

car doors unlocked normally , the dash showed a yellow key light blinking , no response to pushing the ignition button. car locks and unlocks with the remote . headlights worked battery was charged full. exited the door , locked the car , unlocked the car , entered in - held the remote close to the ignition button. the dashboard still showed yellow key light blinking . pushed ignition button no response. upon googling there was a suggestion to removed negative from battery wait for a 5 minutes , reconnect and try . same results after connecting the battery. one article suggested to move the adjustable steering up and down vigorously . i released the steering button underneath the steering and moved the steering up and down. pushed the ignition button and the engine started. drove to the dealer who refused to do correct the problem stating that at the time the dealer inspected the vehicle everything was fine. he did not want to see the video i captured showing the yellow key light blinking.

Reported in: ALPHARETTA GA || Crash: N || VIN #:

AIR BAGS

my 2009 nissan altima coup v6 edition frequently turns off the passenger front airbag when someone is sitting in the seat. the person weighs over 125 lbs and should be enough for the seat to sense an adult in it. for some reason it intermittantly will flash the dash board light indicating that the airbag will not go off during an accident because the occupant is too light. i have taken in into the dealer on 2 separate occasions and they have told me the sensor and airbag unit are functioning, and there is nothing that can fix the problem.

Reported in: TOLEDO OH || Crash: N || VIN #: 1N4BL24E29C

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

tl* the contact owns a 2009 nissan altima. the contact that while driving 25 mph, the front passengers side tire became deflated. the contact mentioned that the tire sensor light illuminate. the vehicle was taken to a private mechanic where it was diagnosed that the tire sensors needed to be replaced. the manufacturer was notified of the failure. the vehicle was repaired. the failure and current mileage was 75,000. the vin was not available.

Reported in: WEST BABYLON NY || Crash: N || VIN #:

AIR BAGS

i own 2009 altima coupe se. the passenger airbag sensor does not work properly. sometimes something as small as an ipad will activate the airbag. as where other times my 125 wife will have it turn off. something needs to be done as i am seeing that a multitude of people are having this issue

Reported in: APISON TN || Crash: N || VIN #:

ENGINE

tl* the contact owns a 2009 nissan altima. the contact stated that the vehicle failed to start without warning. the contact mentioned that the failure recurred on two separate occasions. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 36,000.

Reported in: SIGNAL MOUNTAIN TN || Crash: N || VIN #: 1N4AL21E39N

POWER TRAIN

traveling on a 3 hour trip, of which was on the interstate at 75 to 80 mph speeds. after about 2 hours of running these speeds non stop i was in the right hand lane coming up on a small incline, the car lost power my speed instantly dropped to 60 mph. i stopped at the next gas station (ten miles down the road)to check the transmission fluid, it was fine. got back on the road and it ran ok. the next day on the road the same thing happened, i stopped for 10 minutes, got back on the road then it ran ok. this could have been an accident if a vehicle was behind me. after researching the web i discovered many other owners have had this issue this nissan is an interstate death trap that should be recalled.

Reported in: CHANDLER AZ || Crash: N || VIN #: 1N4AL21E39N

ELECTRICAL SYSTEM

car will not start after pressing brake + start button. the steering wheel locks and the brake pedal becomes stiff. only after trying multiple times will the car actually starts.

Reported in: ROSEMEAD CA || Crash: N || VIN #: 1N4AL21E59C

UNKNOWN OR OTHER

around 2012 the dashboard in this altima is melting. it's turning into a glossy goo that is causing a extreme glare into the drivers side of the windshield. nissan has not issued any recalls on this, so they wont fix it. i went to www.youtube.com and found that apparently this is a widespread problem with nissan,toyota,mazda & lexus.

Reported in: NATCHEZ MS || Crash: N || VIN #: 1N4AL24E49C

AIR BAGS

the passenger airbag warning light stays on at all times, and now this week the supplemental airbag warning light has been flashing. i took it to a mechanic and they tell me that the passenger airbag is malfunctioning. if the car was in a collision and someone was seated in the front passenger seat, the airbag would not deploy. i have taken the car to the nissan dealership, while this car was under warranty with same complaint, but they could find nothing wrong. funny, how 2013-2014 altimas are being recalled for this exact problem, but the earlier model years have not been.

Reported in: EXTON PA || Crash: N || VIN #:

AIR BAGS

son was hit on the right side and front end and the air bag did not deploy on the steering colum he was killed

Reported in: WAUSAU WI || Crash: Y || VIN #: 1N4AL21E69C

AIR BAGS

oct 2012: passenger air bag off symbol illuminated with adult sitting in the seat. dealer diagnosis: no codes in system found. dealer recalibrated the air bag. customer cost $100 dec 2013: passenger air bag off symbol illuminated and dashboard air bag symbol flashing. dealer diagnosed that passenger side seat cushion sensor needed replacing. customer cost $130 for diagnosis, $399 for sensor. may 2014: body shops refuse to handle air bag issues and was referred back to a nissan dealer. seat cushion assembly was now over $700 because the entire seat cushion needed replacing. nissan no longer replaces just the sensor. a complaint was filed with nissan asking for financial assistance with the replacement part . nissan required another diagnosis to be within a 3 month period. july 2014: nissan refused to assist with the cost because it was no longer under warranty.

Reported in: ST. CHARLES IL || Crash: N || VIN #: 1N4AL24E79C

ELECTRICAL SYSTEM

the car will not start. all electrics work, car and key fob batteries are new, but when you press the start button the car won't start. this 'gimmick' of a key-free vehicle is fundamentally defective and an internet review shows thousands of nissan altima owners having the same problem. common wisdom says that the anti-theft steering lock is engaging when it should not and the repair cost is @ $1,000. nissan should be required to fix this on recall as they did so on other vehicles and made changes to newer altima models to address the problem. the effect is that i can't use my car at all even though it is in excellent condition in every other way.

Reported in: FOLSOM CA || Crash: N || VIN #: 1N4AL21E79N

SERVICE BRAKES

2009 nissan altima intermittently will not start. car will only click over and unable to shift car into neutral. air conditioning and radio work, but when you press on brake to start car nothing happens. dealers were unable to duplicate problem, but have been got caught out many times when car would not start and had to notify aaa. this is a common problem with many nissan's and it is not covered under any warranty or recall.

Reported in: NEWBURY PARK CA || Crash: N || VIN #: 1N4AL21E19N

ELECTRICAL SYSTEM

2009 nissan altima intermittently will not start. car will only click over and unable to shift car into neutral. air conditioning and radio work, but when you press on brake to start car nothing happens. dealers were unable to duplicate problem, but have been got caught out many times when car would not start and had to notify aaa. this is a common problem with many nissan's and it is not covered under any warranty or recall.

Reported in: NEWBURY PARK CA || Crash: N || VIN #: 1N4AL21E19N

UNKNOWN OR OTHER

2009 nissan altima intermittently will not start. car will only click over and unable to shift car into neutral. air conditioning and radio work, but when you press on brake to start car nothing happens. dealers were unable to duplicate problem, but have been got caught out many times when car would not start and had to notify aaa. this is a common problem with many nissan's and it is not covered under any warranty or recall.

Reported in: NEWBURY PARK CA || Crash: N || VIN #: 1N4AL21E19N

AIR BAGS

my 2009 nissan altima dash is melting. dash has cracks as well near the front passenger air bags and near the instrument cluster. read in forums that the car dealerships say that when the dash has cracks and is melting air bags could not deploy correctly. nissan will not replace dash due to the car being out of warranty and expect me to buy a new one when this seems like a manufacturing issue not taken into account as part of the design.

Reported in: SAN GERMAN PR || Crash: N || VIN #: 1N4AL21E09N

VISIBILITY/WIPER

my 2009 nissan altima dash is melting. dash has cracks as well near the front passenger air bags and near the instrument cluster. read in forums that the car dealerships say that when the dash has cracks and is melting air bags could not deploy correctly. nissan will not replace dash due to the car being out of warranty and expect me to buy a new one when this seems like a manufacturing issue not taken into account as part of the design.

Reported in: SAN GERMAN PR || Crash: N || VIN #: 1N4AL21E09N

ENGINE

was pulling into parking spot with my foot on the brake rolling to a stop when the car suddenly accelorated and before i could lift my foot and reapply brake i had gone over the curb and into a bush.

Reported in: SCHAUMBURG IL || Crash: N || VIN #: 1N4AL21E89N

VEHICLE SPEED CONTROL

was pulling into parking spot with my foot on the brake rolling to a stop when the car suddenly accelorated and before i could lift my foot and reapply brake i had gone over the curb and into a bush.

Reported in: SCHAUMBURG IL || Crash: N || VIN #: 1N4AL21E89N

UNKNOWN OR OTHER

car will not start.dash display illuminates "no key",which is a "fob" type system which has a start button.this happened multiple times over the past 2 weeks.car left at nissan of medford,ma today for replacement of the electronic lock module under the dash.nissan extended the warranty for up to 72 months just for this issue,a known problem.not a recall yet.better not be a "diagnostic"fee for this.somebody needs to step up and demand a recall for this issue.it is all over the internet for the past several years,affecting 2009-2010 nissan altima's.

Reported in: SOMERVILLE MA || Crash: N || VIN #: 1N4AL21E59N

STEERING

car will not start.dash display illuminates "no key",which is a "fob" type system which has a start button.this happened multiple times over the past 2 weeks.car left at nissan of medford,ma today for replacement of the electronic lock module under the dash.nissan extended the warranty for up to 72 months just for this issue,a known problem.not a recall yet.better not be a "diagnostic"fee for this.somebody needs to step up and demand a recall for this issue.it is all over the internet for the past several years,affecting 2009-2010 nissan altima's.

Reported in: SOMERVILLE MA || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

car will not start.dash display illuminates "no key",which is a "fob" type system which has a start button.this happened multiple times over the past 2 weeks.car left at nissan of medford,ma today for replacement of the electronic lock module under the dash.nissan extended the warranty for up to 72 months just for this issue,a known problem.not a recall yet.better not be a "diagnostic"fee for this.somebody needs to step up and demand a recall for this issue.it is all over the internet for the past several years,affecting 2009-2010 nissan altima's.

Reported in: SOMERVILLE MA || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

tl* the contact owns a 2009 nissan altima. while driving 60 mph, the vehicle stalled. when the contact applied the brake pedal and pushed the ignition button, the vehicle restarted and resumed normal operation. the failure occurred nearly 30 times. an independent mechanic stated that a sensor was faulty. the vehicle was not repaired and the manufacturer was not notified. the vin was unavailable. the failure mileage was 90,000.

Reported in: NASHVILLE TN || Crash: N || VIN #:

ELECTRICAL SYSTEM

vehicle would not start. appeared not to be a battery issue. vehicle was towed to the dealership where i purchased the car. however, car started and electrical system seemed fine. subsequently (after a discussion with the service person), it seemed apparent the there was a wheel lock switch assy failure (which is under a formal recall). i was told that the part is severely backordered. i then decided to return in a few months (during the next oil change) and attempt to schedule a warranty replacement per the formal recall. however, the dealership (grubbs nissan in hurst, texas) told me that "since the switch was not broken now, that they would not be able to honor the warranty". i was given a phone number to call corporate. after some research on the web, it appears that my warranty request should have been honored (especially since i already was stranded and had to pay for towing once before!). i will call corporate on monday, but wanted to file this official complaint (if you look on the web, you can note countless people in the same situation with mixed results (obviously, very poorly communicated from corporate out to the dealerships or very poorly complied with at the dealerships (whichever is the answer, it is not acceptable). thanks for listening, bruce campbell

Reported in: FORT WORTH TX || Crash: N || VIN #: 1N4AL21E89N

STEERING

vehicle would not start. appeared not to be a battery issue. vehicle was towed to the dealership where i purchased the car. however, car started and electrical system seemed fine. subsequently (after a discussion with the service person), it seemed apparent the there was a wheel lock switch assy failure (which is under a formal recall). i was told that the part is severely backordered. i then decided to return in a few months (during the next oil change) and attempt to schedule a warranty replacement per the formal recall. however, the dealership (grubbs nissan in hurst, texas) told me that "since the switch was not broken now, that they would not be able to honor the warranty". i was given a phone number to call corporate. after some research on the web, it appears that my warranty request should have been honored (especially since i already was stranded and had to pay for towing once before!). i will call corporate on monday, but wanted to file this official complaint (if you look on the web, you can note countless people in the same situation with mixed results (obviously, very poorly communicated from corporate out to the dealerships or very poorly complied with at the dealerships (whichever is the answer, it is not acceptable). thanks for listening, bruce campbell

Reported in: FORT WORTH TX || Crash: N || VIN #: 1N4AL21E89N

ELECTRICAL SYSTEM

car will not start.dash display illuminates "no key",which is a "fob" type system which has a start button.this happened multiple times over the past 2 weeks.car left at mike eardman nissan of merritt island ,fl today for replacement of the electronic lock module under the dash.nissan warranty extension for up to 72 months just for this issue,a known problem.not a recall yet. better not be a "diagnostic" fee for this.somebody needs to step up and demand a recall for this issue.it is all over the internet for the past several years,affecting 2009-2010 nissan altima's.

Reported in: SATELLITE BEACH FL || Crash: N || VIN #: 1N4AL21E79N

VISIBILITY/WIPER

my cars dash started looking shiny and felt sticky. it is all sticky as if it were melting its also cracking. the stickiness causes a glare that makes seeing the road almost impossible. everything in the air sticks on the dash too. even though the biggest and most important issue is the glare that reflects from the windshield. this can seriuosly cause an accident.

Reported in: LAS MARIAS PR || Crash: N || VIN #: 1N4AL24E19C

POWER TRAIN

tl* the contact owns a 2009 nissan altima. the contact was driving 60 mph, the vehicle failed to downshift from sixth gear. the contact turned off and restarted the vehicle, but the failure recurred. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 55,000.

Reported in: NEWARK NJ || Crash: N || VIN #: 1N4AL24EX9C

UNKNOWN OR OTHER

the dashboard of the vehicle, 2009 nissan altima, has been melting away for the past 2 years. this has caused a huge glare effect reflective on the windshield. it make driving difficult especially in the early morning sun when i drive east towards work. i currently have glaucoma in my eyes for which i am treating for the past 2 years, and it is getting worse. the glare from the deteriorating dashboard has significantly affected my eyes. i have heard news reports that a complaint has been filed on lexus and other car models regarding the same melting dashboard phenomena here in south florida.

Reported in: HIALEAH FL || Crash: N || VIN #: 1N4AL21E99C

UNKNOWN OR OTHER

last summer (2013), i noticed that my dashboard had started to have this sticky gluey substance on it. at first, i thought i had spilled something on the dashboard and so i started to clean it. i've used both car wipes and both a damp towel and the substance does not rub off. rather, it collected the fibers from whatever i've used and it has gotten worse (due to the houston heat of the summer). i then concluded that the dashboard becomes sticky because it is melting. it's not so much the melting dashboard that gets me (even though it does diminish the value of the car, it's only a 2009), it is the glare that the melting dashboard reflects. the dashboard reflects a powerful glare in my front view window and it has become extremely difficult to drive. i constantly have to wear sunglasses in order to help with the glare that the dashboard reflects. over the course of the year, the dashboard has gotten so bad that i have to ask a member of my family to drive me to where ever i need to go. this is an extreme problem. if the glare is this bad for me, i can only imagine how bad to must be for older generations that own this particular car. this spreading glare has the potential to be a big problem. it could be the onset of multiple accidents and even major harm. and so i ask you if you could please have nissan fix this problem.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL24E89C

VISIBILITY/WIPER

last summer (2013), i noticed that my dashboard had started to have this sticky gluey substance on it. at first, i thought i had spilled something on the dashboard and so i started to clean it. i've used both car wipes and both a damp towel and the substance does not rub off. rather, it collected the fibers from whatever i've used and it has gotten worse (due to the houston heat of the summer). i then concluded that the dashboard becomes sticky because it is melting. it's not so much the melting dashboard that gets me (even though it does diminish the value of the car, it's only a 2009), it is the glare that the melting dashboard reflects. the dashboard reflects a powerful glare in my front view window and it has become extremely difficult to drive. i constantly have to wear sunglasses in order to help with the glare that the dashboard reflects. over the course of the year, the dashboard has gotten so bad that i have to ask a member of my family to drive me to where ever i need to go. this is an extreme problem. if the glare is this bad for me, i can only imagine how bad to must be for older generations that own this particular car. this spreading glare has the potential to be a big problem. it could be the onset of multiple accidents and even major harm. and so i ask you if you could please have nissan fix this problem.

Reported in: HOUSTON TX || Crash: N || VIN #: 1N4AL24E89C

SERVICE BRAKES

have had several issues with my 2009 nissan altima. i bought it november 2012. by february 2013, i replaced tires. was sold a car with incorrect license plates that owed registration fees to dmv. i almost got towed and didn't know why. between february and november 2013, i replaced brakes, another set of tires, third brake light twice, and battery. may 2014, took it to rogers & rogers dealership for an oil change. maintenance other light and tires on. (car was bought with a flashing tire maintenance light on) mounts and struts were replaced and was advised to replace sensors. august 2014, car wouldn't start again. steering lock unit needs to be replaced. it's not covered under extended warranty. rear left window doesn't work either. everything adds up to over $3000.

Reported in: EL CENTRO CA || Crash: N || VIN #: 1N4AL21E89N

STEERING

have had several issues with my 2009 nissan altima. i bought it november 2012. by february 2013, i replaced tires. was sold a car with incorrect license plates that owed registration fees to dmv. i almost got towed and didn't know why. between february and november 2013, i replaced brakes, another set of tires, third brake light twice, and battery. may 2014, took it to rogers & rogers dealership for an oil change. maintenance other light and tires on. (car was bought with a flashing tire maintenance light on) mounts and struts were replaced and was advised to replace sensors. august 2014, car wouldn't start again. steering lock unit needs to be replaced. it's not covered under extended warranty. rear left window doesn't work either. everything adds up to over $3000.

Reported in: EL CENTRO CA || Crash: N || VIN #: 1N4AL21E89N

WHEELS

have had several issues with my 2009 nissan altima. i bought it november 2012. by february 2013, i replaced tires. was sold a car with incorrect license plates that owed registration fees to dmv. i almost got towed and didn't know why. between february and november 2013, i replaced brakes, another set of tires, third brake light twice, and battery. may 2014, took it to rogers & rogers dealership for an oil change. maintenance other light and tires on. (car was bought with a flashing tire maintenance light on) mounts and struts were replaced and was advised to replace sensors. august 2014, car wouldn't start again. steering lock unit needs to be replaced. it's not covered under extended warranty. rear left window doesn't work either. everything adds up to over $3000.

Reported in: EL CENTRO CA || Crash: N || VIN #: 1N4AL21E89N

UNKNOWN OR OTHER

dashboard is melting. contacted nissan and they offered to pay for the part if i paid the labor. stated it was a known issue but would not give me a letter explaining same.

Reported in: DUNEDIN FL || Crash: N || VIN #: 1N4AL24E99C

UNKNOWN OR OTHER

approximately a year ago i noticed shiny sticky spots on my dash. someone told me that it was melting. i have lived in florida all my life and have vehicles older than this one. i have never seen a dash melt and wasn't quite sure that was what was happening. i went to my dealership and they claimed that they have never heard of this. i was looking online and apparently it is a big problem with nissan altima's. i cannot clean the dash and the spots are getting bigger. they are very sticky and cause a bad glare on the windshield. i believe this to be a safety hazard! please let me know if there is a recall or any recourse to have nissan fix this problem.

Reported in: SATELLITE BEACH FL || Crash: N || VIN #: 1N4AL21E09N

SEATS

approximately a year ago i noticed shiny sticky spots on my dash. someone told me that it was melting. i have lived in florida all my life and have vehicles older than this one. i have never seen a dash melt and wasn't quite sure that was what was happening. i went to my dealership and they claimed that they have never heard of this. i was looking online and apparently it is a big problem with nissan altima's. i cannot clean the dash and the spots are getting bigger. they are very sticky and cause a bad glare on the windshield. i believe this to be a safety hazard! please let me know if there is a recall or any recourse to have nissan fix this problem.

Reported in: SATELLITE BEACH FL || Crash: N || VIN #: 1N4AL21E09N

POWER TRAIN

i bought new 2009 nissan altima from the dealership. the transmission has been slipping when the car starts driving since day one. i was told in the dealership that this is a cvt and it's working that way. my transmission needs to be replaced now at 62000 mi and the warranty is over. i did a research on internet and found out that many nissan owners have the same problem with the cvt transmission.

Reported in: ATLANTA GA || Crash: N || VIN #: 1N4AL21E89C

ELECTRONIC STABILITY CONTROL

tl* the contact owns a 2009 nissan altima. while driving 45 mph, the vehicle suddenly spun out of control into the median before coming to a stop independently. the failure recurred numerous times. the vehicle was towed away, but not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.

Reported in: MIAMI FL || Crash: N || VIN #: 1N4AL21EX9N

UNKNOWN OR OTHER

my dashboard is melting because of the sun. i contacted the nissan dealership and they said they can't help me because my warranty expired. it is very difficult to see out my windshield because of the shiny glare from the dashboard melting. this makes driving extremely hazardous.

Reported in: PEMBROKE PINES FL || Crash: N || VIN #: 1N4AL21E89C

VISIBILITY/WIPER

my dashboard is melting because of the sun. i contacted the nissan dealership and they said they can't help me because my warranty expired. it is very difficult to see out my windshield because of the shiny glare from the dashboard melting. this makes driving extremely hazardous.

Reported in: PEMBROKE PINES FL || Crash: N || VIN #: 1N4AL21E89C

EQUIPMENT ADAPTIVE

my dashboard is melting because of the sun. i contacted the nissan dealership and they said they can't help me because my warranty expired. it is very difficult to see out my windshield because of the shiny glare from the dashboard melting. this makes driving extremely hazardous.

Reported in: PEMBROKE PINES FL || Crash: N || VIN #: 1N4AL21E89C

ELECTRICAL SYSTEM

the car didn't want to start. it was parked at my house and i tried to start it it wouldn't.

Reported in: ANTIOCH TN || Crash: N || VIN #:

VISIBILITY/WIPER

help, a melting and shiny sticky dash on my 2009 altima generates a tremendous glare on the windshield and prevents me from clearly viewing the highway in front during the day. it also distors the viewing during the night due to the on-comming vehicles headlights. it is highly serious and dangerous driving safety hazard problem that could/will "it is just a timing issue" cause an accident, the dash can't be clean and is melting. it is also minimazing the value of the vehicle. please advise if there is solution or recall from nissan to fix this problem.

Reported in: MIAMI FL || Crash: N || VIN #: 1N4AL21E89C

AIR BAGS

help, a melting and shiny sticky dash on my 2009 altima generates a tremendous glare on the windshield and prevents me from clearly viewing the highway in front during the day. it also distors the viewing during the night due to the on-comming vehicles headlights. it is highly serious and dangerous driving safety hazard problem that could/will "it is just a timing issue" cause an accident, the dash can't be clean and is melting. it is also minimazing the value of the vehicle. please advise if there is solution or recall from nissan to fix this problem.

Reported in: MIAMI FL || Crash: N || VIN #: 1N4AL21E89C

STRUCTURE:BODY

help, a melting and shiny sticky dash on my 2009 altima generates a tremendous glare on the windshield and prevents me from clearly viewing the highway in front during the day. it also distors the viewing during the night due to the on-comming vehicles headlights. it is highly serious and dangerous driving safety hazard problem that could/will "it is just a timing issue" cause an accident, the dash can't be clean and is melting. it is also minimazing the value of the vehicle. please advise if there is solution or recall from nissan to fix this problem.

Reported in: MIAMI FL || Crash: N || VIN #: 1N4AL21E89C

UNKNOWN OR OTHER

my dashboard is melting, causing extreme glare and dangerous driving conditions. first noticed the issue while living in hawaii.

Reported in: VAIL AZ || Crash: N || VIN #:

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

tl* the contact owns a 2009 nissan altima. while driving 30 mph, the steering mechanism and the lower control arm corroded. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage and vin were unavailable.

Reported in: SADDLE BROOK NJ || Crash: N || VIN #:

STEERING

tl* the contact owns a 2009 nissan altima. while driving 30 mph, the steering mechanism and the lower control arm corroded. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage and vin were unavailable.

Reported in: SADDLE BROOK NJ || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl* the contact owns a 2009 nissan altima. the contact stated while driving 75 mph, the vehicle suddenly decelerated even while the accelerator pedal was depressed. the vehicle was taken to an independent mechanic. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 128,000.

Reported in: PITTSBURGH TX || Crash: N || VIN #: 1N4AL21E39N

SEAT BELTS

on august 26, 2014 we pulled up a walmart and my grandson could not get out of his seat belt. the seat belt was getting tighter and tighter and was squeezing his stomach causing him to be in great pain. (i have pictures) a good samaritian came and tried to help and he stated that the seat belt had locked after trying for so long to get the belt to release my grand son began to cry he could no longer endure the pain to his stomach. the seat belt had caused his stomach to protrude you could see his ribs.we finally had to cut the seat belt to free my grandson.

Reported in: CAIRO IL || Crash: N || VIN #: 1N4AL21E89N

VISIBILITY/WIPER

in february 2009 i purchased a new 2009 nissan altima. the purchase was made at maroone nissan (now autonation) of pembroke pines, florida. the vehicle was a gift to my teenage daughter. the dashboard is melting causing a dangerous glare, and making it hazardous to drive. the issue of the melting dashboard started in about september of 2012 while my daughter was away at college. the melting dashboard caused a shiny glare in the windshield making it difficult to see. she put a blanket on the dashboard so she could see out the windshield. in august 2013 when she was home from college she brought the melting dashboard to the attention of nissan autonation in pembroke pines, florida. the vehicle had 25,390 miles at that time. we have an invoice documenting this complaint. my daughter was told by the service manager to contact nissan directly about the issue. because she was uncertain what to do and was returning to college, the concern was not addressed. on january 18, 2014, after seeing how bad the dashboard was myself; i brought the vehicle back to autonation and spoke with the customer care manager. he indicated that our dashboard was the worst he had ever seen. he gave us the number to contact nissan directly and initiate a case. i made contact with nissan by calling 800-nissan-1 number and initiated a case. unfortunately, on january 22, 2014, i received an unfavorable response from nissan, who denied the claim, without ever having seen the vehicle or asking for photos. i asked nissan what appeal options might be available to me and the company indicated there were none. i find it challenging to believe that nissan would not stand behind their vehicles, particularly when there is knowledge that a wide-spread safety hazard exists with a particular model. this specific nissan altima's dashboard started melting in less than four years.

Reported in: COOPER CITY FL || Crash: N || VIN #: 1N4AL21E59N

ELECTRICAL SYSTEM

will not start. lights come on but engine won't start.

Reported in: SLIDELL LA || Crash: N || VIN #: 1N4AL21E79N

UNKNOWN OR OTHER

there are long lines of cracks all over my dashboard. it appears the material from which it is made, is extremely inferior. both the dealer from which is was bought (coral springs nissan) and the consumer affairs section of nissan na tell me there is nothing they can do as the warranty is up. what will happen to me if the dashboard falls apart while i am driving? i am also experiencing, to a lesser extent, the shiny spots which i have also read about from comments online, on the dashboard. i previously owned a 1999 nissan altima and never had this problem and fail to see how a car which i purchased december 2009 - note even 5 years old - should be having this problem. i'm extremely dissatisfied that the company is unwilling to assist in rectifying this defect.

Reported in: LAUDERHILL FL || Crash: N || VIN #: 1N4AL21E09C