mercury mariner 2007 Complaints

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

dt*: the contact stated that the vehicle's gas pedal vibrates frequently when being accelerated. the dealer determined this to be a frequent problem with this model. the vehicle is a 2007 mercury mariner.*ak

Reported in: WHITING NJ || Crash: N || VIN #: 4M2CU97137K

ELECTRICAL SYSTEM: INSTRUMENT PANEL

this problem occurs on my 2007 mercury mariner hybrid with less than 2,500 miles. when there is a front seat adult passenger the light on the dash intermittently lights to state "pass airbag off". the only other time this light is illuminated is briefly during start up. it is the intermittent nature of this light coming on and going off when there is a passenger that causes anxiety for the driver and passenger. there have only been adult passengers in this vehicle. i have taken the vehicle to the ford-lincoln-mercury dealer and the service advisor said there was nothing that could be done to fix this situation. she suggested that the passenger sit in the back seat. this is an unacceptable solution. *jb

Reported in: ROSWELL GA || Crash: N || VIN #: 4M2CU39H77K

AIR BAGS

this problem occurs on my 2007 mercury mariner hybrid with less than 2,500 miles. when there is a front seat adult passenger the light on the dash intermittently lights to state "pass airbag off". the only other time this light is illuminated is briefly during start up. it is the intermittent nature of this light coming on and going off when there is a passenger that causes anxiety for the driver and passenger. there have only been adult passengers in this vehicle. i have taken the vehicle to the ford-lincoln-mercury dealer and the service advisor said there was nothing that could be done to fix this situation. she suggested that the passenger sit in the back seat. this is an unacceptable solution. *jb

Reported in: ROSWELL GA || Crash: N || VIN #: 4M2CU39H77K

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

i have a 2007 mercury mariner i purchased in april 2007. the vehicle has been in the shop 4 times now. 3 of the 4 times because something has "gone out" on the vehicle i.e. the gas pedal, the wheel bearings, the tension pulley. i also found out from the dealership that that manufacturer never put the bolts on the top of my engine to cover the spark plugs. i continue to have a problem. these last three incidents have been within the last month and a half my vehicle has been in the shop getting new parts. i have always bought used. this is the first vehicle i have ever purchased a new vehicle and i find it hard to believe it should have this many problems. everything so far is covered under warranty, but in 1,000 miles i have no warranty. i can't imagine how much it is going to cost if something else "goes out" on my brand new vehicle.

Reported in: SEALE AL || Crash: N || VIN #: 4M2YU80Z37K

SUSPENSION

i have a 2007 mercury mariner i purchased in april 2007. the vehicle has been in the shop 4 times now. 3 of the 4 times because something has "gone out" on the vehicle i.e. the gas pedal, the wheel bearings, the tension pulley. i also found out from the dealership that that manufacturer never put the bolts on the top of my engine to cover the spark plugs. i continue to have a problem. these last three incidents have been within the last month and a half my vehicle has been in the shop getting new parts. i have always bought used. this is the first vehicle i have ever purchased a new vehicle and i find it hard to believe it should have this many problems. everything so far is covered under warranty, but in 1,000 miles i have no warranty. i can't imagine how much it is going to cost if something else "goes out" on my brand new vehicle.

Reported in: SEALE AL || Crash: N || VIN #: 4M2YU80Z37K

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

i have a 2007 mercury mariner i purchased in april 2007. the vehicle has been in the shop 4 times now. 3 of the 4 times because something has "gone out" on the vehicle i.e. the gas pedal, the wheel bearings, the tension pulley. i also found out from the dealership that that manufacturer never put the bolts on the top of my engine to cover the spark plugs. i continue to have a problem. these last three incidents have been within the last month and a half my vehicle has been in the shop getting new parts. i have always bought used. this is the first vehicle i have ever purchased a new vehicle and i find it hard to believe it should have this many problems. everything so far is covered under warranty, but in 1,000 miles i have no warranty. i can't imagine how much it is going to cost if something else "goes out" on my brand new vehicle.

Reported in: SEALE AL || Crash: N || VIN #: 4M2YU80Z37K

ELECTRICAL SYSTEM

2008 mercury mariner hybrid no crank. vehicle was found to have damaged high voltage wiring harness. harness runs along underneath the passenger side of the vehicle cabin. harness is partially encased pvc. pvc was damaged possibly due to road hazard hitting underneath the vehicle. high voltage harness was damaged resulting in entire harness being replaced. ford would not pay for repair. this is a serious issue and possibly a design flaw. i still have the harness in my possession and would be willing to provide it for purpose of investigation.

Reported in: NORTH BRUNSWICK NJ || Crash: N || VIN #: 4M2CU39H18K

TIRES:VALVE

i received a notice dated may, 2009 on june 3, 2009 from ford regarding reports of tire valve stem cracks and air leaks on 2007 mercury mariner. they claim it is not a recall. i had a problem with one tire on february, 23 2009 on my way to the airport in the early a.m. and had it repaired - was valve stem leak. my husband checked the car with a magnifying glass and flashlight (only way to see cracks) and found the other three stem valves were cracked. no one with the naked eye could possibly see this. my husband said i could have had 3 flat tires simultaneously. i could have been seriously injured. ford refuses to make any refunds under their program. i was told by the dealership that they were told not to bring this matter to the attention of their customers. do the work only if the customer asks them too. this is much too dangerous a situation and ford should make this recall to all vehicle owners who could be in danger. the refund would be nice since we weren't informed of this when we should have been but the lives of innocent people are at stake because ford won't fess up to calling this a recall.

Reported in: BLUFFTON SC || Crash: N || VIN #: 4M2CU91157K

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

sticky gas pedal.

Reported in: SODDY DAISY TN || Crash: N || VIN #: 4M2YU80Z67K

SUSPENSION

premature failure of the lower control arm bushings. we have had them professionally inspected by ford mechanics and they confirm that they have failed by 60k.

Reported in: AKRON OH || Crash: N || VIN #: 4M2YU91107K

POWER TRAIN

tl* the contact owns a 2007 mercury mariner. the contact stated that the vehicle would not shift into any gear. the vehicle was taken to the dealer where they advised her that the automatic transmission assembly oil cooler, valve, gaskets, drive plate steel, pistons, seals, and screens needed to be replaced. the vehicle was repaired for all components however, approximately 20,000 miles later, the failure recurred. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 42,000.

Reported in: PORT ST. LINDSAY FL || Crash: N || VIN #: 4M2CU97107K

VEHICLE SPEED CONTROL

the "vehicle speed sensor" failed prematurely, causing the abs to disable. item was inspected and repaired by a ford mechanic and he advised this was premature failure not caused by abuse.

Reported in: AKRON OH || Crash: N || VIN #: 4M2YU91107K

SERVICE BRAKES, HYDRAULIC

the "vehicle speed sensor" failed prematurely, causing the abs to disable. item was inspected and repaired by a ford mechanic and he advised this was premature failure not caused by abuse.

Reported in: AKRON OH || Crash: N || VIN #: 4M2YU91107K

POWER TRAIN

i purchased the vehicle with 6,000 miles on it. i kept up my normal maintance on the vehicle and replaced things when needed. at approximately 42,000 my transmission would no longer shift the gears. the vehicle was brought to wallace dealership of which they kept my vehicle for almost 2 weeks. they explained they did an overhaul of the transmission and fixed repairs on it so that their would be no further problems with transmission later on down the road. now at 84,735 miles later, i am once again having transmission problems and my vehicle will not go into gear. because i am out of warranty my vehicle will sit until i can make the repairs as a transmission replacement is not a cheap expense. this is a serious problem with in this car and deserves extreme priority of investigation on a recall for this year, make, and model of vehile. i am receiving no help from the ford company and i am finding it extremely difficult that this problem in this vehilce has not been resolved or dealt with. i have had a private transmission company examine my vehilce (has not touched it), of which they discovered, the internal filter is clogging the cvt (constant velocity transmission) for which something will continiously break in the filter or where the filter is held causing this to happen. i was also advised there was nothing i could have done maintance wise or personal use of driving that could have caused this to happen.

Reported in: PORT SAINT LUCIE FL || Crash: N || VIN #: 4M2CU97107K

ENGINE AND ENGINE COOLING

i purchased the vehicle with 6,000 miles on it. i kept up my normal maintance on the vehicle and replaced things when needed. at approximately 42,000 my transmission would no longer shift the gears. the vehicle was brought to wallace dealership of which they kept my vehicle for almost 2 weeks. they explained they did an overhaul of the transmission and fixed repairs on it so that their would be no further problems with transmission later on down the road. now at 84,735 miles later, i am once again having transmission problems and my vehicle will not go into gear. because i am out of warranty my vehicle will sit until i can make the repairs as a transmission replacement is not a cheap expense. this is a serious problem with in this car and deserves extreme priority of investigation on a recall for this year, make, and model of vehile. i am receiving no help from the ford company and i am finding it extremely difficult that this problem in this vehilce has not been resolved or dealt with. i have had a private transmission company examine my vehilce (has not touched it), of which they discovered, the internal filter is clogging the cvt (constant velocity transmission) for which something will continiously break in the filter or where the filter is held causing this to happen. i was also advised there was nothing i could have done maintance wise or personal use of driving that could have caused this to happen.

Reported in: PORT SAINT LUCIE FL || Crash: N || VIN #: 4M2CU97107K

ELECTRICAL SYSTEM

the engine shut down while on the highway and a light appeared on the dash saying "stop safely now". i stopped, turned off the engine, and turned it back on. i took it to a an authorized ford repair shop and they said they weren't sure what the problem was. i didn't have another problem for 9 months and then the same thing happened. again no problem for about 2 months and then it happened again repeatedly. after pulling over and restarting the same problem would reoccur about every 15 miles. i made it to a ford dealership. they are now replacing the coolant pump. i did some reading on-line and this appears to be a common problem with escape and mariner hybrids. shouldn't there be a recall of the faulty pump?

Reported in: MINNEAPOLIS MN || Crash: N || VIN #: 4M2CU39H17K

POWER TRAIN

internal transmission failure; needs replacement transmission. had done all factory recommended services when due including transmission flushes. transmission should not have failed at this mileage, especially given the fact that car was serviced according to manufacturer specifications. have had numerous other cars with substantially more mileage and no transmission issues.

Reported in: BARNEGAT LIGHT NJ || Crash: N || VIN #: 4M2CU971X7K

ENGINE

tl* the contact owns a 2007 mercury mariner. the contact stated that while driving 65 mph, the vehicle made a loud noise and a cloud of smoke came from under the hood. the contact was able to coast off the highway. the vehicle was towed to the dealer and the contact was advised that the oil light only illuminated after the engine failure. the vehicle was repaired at a reduced rate. the contact could not confirm the exact repair that was made to the vehicle. the failure and the current mileages were 73,000 miles. updated 07/19/12 *bf updated 07/31/12

Reported in: SEWICKLEY PA || Crash: N || VIN #: 4M2YU80Z67K

ENGINE

tl* the contact owns a 2007 mercury mariner. the contact stated that while driving 30 mph, the vehicle stalled and lost power to all electrical components. the contact was able to restart the vehicle and drive home. the contact took the vehicle to a dealer where the failure could not be replicated. the vehicle was not repaired. the contact did not call the manufacturer. the failure mileage was 20,000. the vin was not available.

Reported in: ISSAQUAH WA || Crash: N || VIN #:

POWER TRAIN

tl* the contact owns a 2007 mercury mariner. the contact stated that while driving 20 mph, the overdrive light illuminated. the contact pushed the overdrive button to deactivate the system but the light did not deactivate. the contact also stated that the vehicle stalled while driving and the transmission did not shift in a timely manner. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a defective transmission. the dealer stated the entire power train system needed to be replaced. the vehicle was repaired by a private mechanic. the failure mileage was 47,000.

Reported in: MOUNT PROSPECT IL || Crash: N || VIN #: 4M2CU81147K

ENGINE

i was driving to work and car began to make a loud rattle noise, od light flashed (od off) and pulled over. i attempted to pull back on road and car would not shift into 2nd gear. transmission problem. 1800.00 repair. now 2013 exactly 3 years later and car begins same thing all over again. diagnostic test states needs new transmission. told these cars have had these problems from the get go. ford knows this! the problem is coolant is located in radiator and does not keep trans from overheating. i am now told it will be 3650.00 for another trans. this is a total mess. it is not fair to the consumer who still owes 16,000.00 on this car. i bought this car with the hopes of repairing my damaged credit and made all routine service and flushes as scheduled on time. now what to do? i cant afford another transmission, and am without a car and continue to have a car payment or my credit that i have finally got back on track is ruined once again! can anyone offer me advice on what to do? help!

Reported in: BELLEVILLE MI || Crash: N || VIN #: 4MZYU91197K

POWER TRAIN

i was driving to work and car began to make a loud rattle noise, od light flashed (od off) and pulled over. i attempted to pull back on road and car would not shift into 2nd gear. transmission problem. 1800.00 repair. now 2013 exactly 3 years later and car begins same thing all over again. diagnostic test states needs new transmission. told these cars have had these problems from the get go. ford knows this! the problem is coolant is located in radiator and does not keep trans from overheating. i am now told it will be 3650.00 for another trans. this is a total mess. it is not fair to the consumer who still owes 16,000.00 on this car. i bought this car with the hopes of repairing my damaged credit and made all routine service and flushes as scheduled on time. now what to do? i cant afford another transmission, and am without a car and continue to have a car payment or my credit that i have finally got back on track is ruined once again! can anyone offer me advice on what to do? help!

Reported in: BELLEVILLE MI || Crash: N || VIN #: 4MZYU91197K

POWER TRAIN

tl* the contact owns a 2007 mercury mariner. the contact stated that she started the ignition and attempted to reverse from a residential driveway but the vehicle was extremely sluggish. the contact stated that it felt as if the vehicle had engaged in neutral. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 80,000.

Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 4M2CU91157K

STEERING

tl* the contact owns a 2007 mercury mariner. the contact stated that while driving approximately 45 mph, the steering wheel became difficult to maneuver. the vehicle was taken to the dealer for diagnosis. the technician stated that the steering column and the rack and pinion would have to be replaced. the vehicle was repaired however, the failure recurred three months later. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 49,845.

Reported in: LEXINGTON SC || Crash: N || VIN #: 4M2YU80Z07K

POWER TRAIN

coming off a stop sign, the vehicle would not shift into second, could feel it finally jump into 3. took it to a transmission shop and was told the transmission had no 2 and 4th gears. upon looking online, transmissions and powertrains are known defects with this model/year. just had to spend $2000.00 to have this repaired as ford ignored previous complaints from consumers!!

Reported in: TRENTON MI || Crash: N || VIN #: 4M2YU81197K

ENGINE

the car just lost power while driving. surged a bit then was operating at reduced power like it was limping eventually it just stalled and the gas would just rev the engine. ford fixed the car under warranty. if this has happened at highway speeds in traffic it would have caused a severe accident as cars would have been dodging a stalled car at highway speeds-.

Reported in: DUDLEY MA || Crash: N || VIN #: 4M2YU91157K

ENGINE

car lost power while driving-- it operated at a limp at first-- just prior to that went forward quick, then it just stalled while driving while in gear. the gas just made the engine rev. the car the next day after getting towed operated and the same thing happened while the service station took the car for a test drive. they had to tow it back. this same problem was fixed under warranty (20,000 on approx. 03/2008). it happened again. ford refused to agree that there is something wrong with the design etc. if this had happened on the highway at highway speeds the results could have been tragic. i think it has something to do with the throttle problem... the car limps just as everyone as complained about. i have no idea what was actually fixed under warranty as the parts mean nothing. pistons, gaskets, sensor turbi, hub plate asy, seals, and many other parts.

Reported in: DUDLEY MA || Crash: N || VIN #: 4M2YU91157K

POWER TRAIN

my 18 year old son was driving my 2007 mercury mariner, when it started making loud noises and shaking like crazy, he was barely able to keep the vehicle running to get home. when my husband looked at vehicle and saw what it was doing, he thinks the transmission has gone out on it. we had driven the vehicle to church sunday morning (same day) and there was no signs or symptoms of any kind of problem. i purchased the vehicle used, and it has not had a problem except for the shifter had to be replaced about 3 months ago...mechanic stated that there had been something sweet spilled inside of the shifter, however, i drive the vehicle 99.9% of the time and i drink water...... after researching and reading all the complaints on this vehicle on this website, i do realize that there is a manufactured defect in the transmission and the shifter. how and why has there not been a recall on these vehicles? why didn't some of the warning lights come on? we are very fortunate that this has not happened before now and caused us to have an accident.

Reported in: NEWNAN GA || Crash: N || VIN #: 4M2YU80Z37K

STEERING

my 18 year old son was driving my 2007 mercury mariner, when it started making loud noises and shaking like crazy, he was barely able to keep the vehicle running to get home. when my husband looked at vehicle and saw what it was doing, he thinks the transmission has gone out on it. we had driven the vehicle to church sunday morning (same day) and there was no signs or symptoms of any kind of problem. i purchased the vehicle used, and it has not had a problem except for the shifter had to be replaced about 3 months ago...mechanic stated that there had been something sweet spilled inside of the shifter, however, i drive the vehicle 99.9% of the time and i drink water...... after researching and reading all the complaints on this vehicle on this website, i do realize that there is a manufactured defect in the transmission and the shifter. how and why has there not been a recall on these vehicles? why didn't some of the warning lights come on? we are very fortunate that this has not happened before now and caused us to have an accident.

Reported in: NEWNAN GA || Crash: N || VIN #: 4M2YU80Z37K

VEHICLE SPEED CONTROL

my 18 year old son was driving my 2007 mercury mariner, when it started making loud noises and shaking like crazy, he was barely able to keep the vehicle running to get home. when my husband looked at vehicle and saw what it was doing, he thinks the transmission has gone out on it. we had driven the vehicle to church sunday morning (same day) and there was no signs or symptoms of any kind of problem. i purchased the vehicle used, and it has not had a problem except for the shifter had to be replaced about 3 months ago...mechanic stated that there had been something sweet spilled inside of the shifter, however, i drive the vehicle 99.9% of the time and i drink water...... after researching and reading all the complaints on this vehicle on this website, i do realize that there is a manufactured defect in the transmission and the shifter. how and why has there not been a recall on these vehicles? why didn't some of the warning lights come on? we are very fortunate that this has not happened before now and caused us to have an accident.

Reported in: NEWNAN GA || Crash: N || VIN #: 4M2YU80Z37K