mercury mariner Problems

mercury mariner 2005 Complaints

CHILD SEAT:HARNESS BUCKLE:BOOSTER

dt: 2005 mercury mariner. consumer's vehicle was involved in an accident on august 5, 2005. the vehicle was driven off the road and went into a ditch. then, the vehicle went airborne and landed in another ditch. the consumer did not remember what exactly happened, but the police department verified the accident. upon impact, the driver's seat collapsed. the bracket on the 60/40 back seat dislodged, causing the child safety seat to become dislodged from the vehicle and consumer's daughter was thrown into the passenger door head first. the safety belt where the child safety seat was became unlocked. the consumer's husband , who was driving, sustained compression fracture in his back. the child sustained head laceration from right ear across forehead to left ear. this split her forehead open and skull was exposed. her son was in a high back booster and sustained a broken collar bone. the other daughter sustained abrasions from the 5 point harness on the child safety seat. a police report was taken. the vehicle was totaled. the child with the head laceration was on the 40% side, and the other two children were on the 60% side of the back seat.*ak

Reported in: WHEATFIELD IN || Crash: Y || VIN #: 4M2CU57155D

SEATS:FRONT ASSEMBLY:RECLINER

dt: 2005 mercury mariner. consumer's vehicle was involved in an accident on august 5, 2005. the vehicle was driven off the road and went into a ditch. then, the vehicle went airborne and landed in another ditch. the consumer did not remember what exactly happened, but the police department verified the accident. upon impact, the driver's seat collapsed. the bracket on the 60/40 back seat dislodged, causing the child safety seat to become dislodged from the vehicle and consumer's daughter was thrown into the passenger door head first. the safety belt where the child safety seat was became unlocked. the consumer's husband , who was driving, sustained compression fracture in his back. the child sustained head laceration from right ear across forehead to left ear. this split her forehead open and skull was exposed. her son was in a high back booster and sustained a broken collar bone. the other daughter sustained abrasions from the 5 point harness on the child safety seat. a police report was taken. the vehicle was totaled. the child with the head laceration was on the 40% side, and the other two children were on the 60% side of the back seat.*ak

Reported in: WHEATFIELD IN || Crash: Y || VIN #: 4M2CU57155D

POWER TRAIN

dt: the contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. the dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. an engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. there have been no repairs made to the vehicle. *ak updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. the vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. after the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. the vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack. *nm

Reported in: WEYMOUTH MA || Crash: N || VIN #: 4M2CU57145D

STEERING:RACK AND PINION:RACK

dt: the contact stated while driving on an incline the 4-wheel drive engaged and disengaged which caused the vehicle to jolt. the dealership was unable to diagnose the problem, because they would not take it to an incline when test driving. an engineer with the manufacturer told the contact that because it was all wheel drive the four wheel drive activated when the vehicle detected a wheel slip. there have been no repairs made to the vehicle. *ak updated 1/25/2006 - whenever the consumer drove over uneven pavement she heard a clunking noise. the vehicle was taken to the dealer who indicated that everything was visually ok and the the manufacturer said the noise was a characteristic of the vehicle. after the vehicle's steering rack was replaced the consumer heard a loud humming/whining noise coming from the passenger side front wheel. the vehicle was taken to the dealer who diagnosed the problem as a faulty steering rack. *nm

Reported in: WEYMOUTH MA || Crash: N || VIN #: 4M2CU57145D

AIR BAGS:SIDE/WINDOW

my 2005 mercury mariner was in a serious collision with a deer on the driver's side. over $5000 of damage was done to the vehicle. the side curtain air bags did not deploy in the collision. i was traveling at 55 mph and the deer's running speed caused a violent impact. the deer made direct contact with my head, neck, and shoulder, and the absence of the protection of the airbag allowed the glass to be driven directly into my body by the force of the contact. i suffered only minor bruising and a multitude of glass schrapnel cuts on the scalp, face, and arms, which quickly healed. i am not able to get an answer either from ford lincoln mercury or the local dealer as to why the side curtain airbag did not deploy. i have had three separate contacts with ford lincoln mercury by e-mail, letter, and telephone with no satisfaction. this week the vehicle was taken back to the dealership, where it was reported to me that all sensors were checked and found to be completely functional. when i obtained the dealer's work order, it clearly states that they checked the right side sensors (passenger side), when the collision occurred on the left (driver's) side. i believe that a manufacturing defect caused the side curtain to fail to deploy, and now have no confidence that the extra protection that i purchased would protect me in any future collision of the same type. i feel that i have exhausted all of my options through the manufacturer as well as the dealer, and still have not had a valid answer to my question about the safety of the vehicle. *nm

Reported in: FELTON PA || Crash: Y || VIN #: 4M2CU57195D

SUSPENSION

2005 mariner premier drifts to the into oncoming traffic at low to medium speeds. *ts when the vehicle is stopped the steering wheel moves about 12 degrees from center. the dealer adjuster both the front and rear camber and caster outside of the spec to compensate for the drift. the vehicle was returned to the consumer with the same problem. the dealer stated that the rack and pinion needed to be replaced but refused to perform the service. *nm

Reported in: SALINAS CA || Crash: N || VIN #: 4M2CU57165D

SEATS

defective seat back allowed for spring to break through seat fabric. this lead to facet joint damage which prevented me from working for a period of time. i am in traveling sales and the mercury mariner was a popular vehicle choice. this same problem happened to many other individuals in the same vehicle. *nm

Reported in: PARKERSBURG WV || Crash: N || VIN #:

FUEL SYSTEM, GASOLINE

fuel mileage for 2005 mercury mariner is not even close to what is stated on window sticker. i completely understand that driving habits and condition apply, but when the window sticker reads 22 local 26 hwy and your actual is 16 hwy, there is something wrong. the car has been to the dealer on a regular basis and each time i have complained. they do there own test and state the truck is getting 22 mpg. i do all highway driving on a relatively flat surface all week long and only get 16 mpg. the tail pipe is full of soot and the dealer states no problem. *nm

Reported in: KINGS PARK NY || Crash: N || VIN #:

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

we have taken our marinar back at least 2 times complaining of outrageous road noise while driving. this is the worst vehicle i have ever driven or ridden in with this type of noise including diesel trucks. the dealer says it is the tires but they are the original tire that came with the vehicle (continentals). i will not drive the vehicle due to this road noise. friends that have been in the vehicle with me can not believe the decibel level of the road noise and that it is unbearable. i have a friend of the family who also has a marinar and he also has taken his vehicle back to the dealer 3 times for this road noise to know avail. can you advise me on what to do about this situation. *jb

Reported in: NEW CUMBERLAND PA || Crash: N || VIN #: 4M2CU57175D

ENGINE AND ENGINE COOLING

dt*: the contact stated while coming to a stop, the vehicle would shut off and a vibration was felt when turning the vehicle back on. also, a clunky sound was heard, when starting back up. these incidents happened sporadically without any prior warning. the vehicle was taken to an independent mechanic, who was unable to duplicate the problem. the vehicle was going to be taken into the dealer for further examination.

Reported in: MILAN GA || Crash: N || VIN #: 4M2YU56Z75D

VISIBILITY:GLASS, SIDE/REAR

the rear window and door were closed, i pulled into the garage, stopped, heard a cracking noise, started to back up a few inches, then the rear window blew outward covering the driveway in glass. *jb

Reported in: BERNARDSVILLE NJ || Crash: N || VIN #: 4M2YU56Z55D

SUSPENSION

tl* - the contact stated that on 10/08/06 while d at a speed of 40 mph driver's front tire wheel studs broke off. the vehicle had an odometer reading of 16,002 miles on the vehicle at the time of the incident. the contact stated that on the day of this incident the weather was clear and so were the road conditions. the contact had the vehicle towed to dana motors in staten island, ny, and the dealership replaced 4 lug: nuts and 4 wheel studs. the contact stated that on 12/10/06 the vehicle would not accelerate. the vehicle was towed to dana motors ,and at that time the vehicle had 17,642 miles on it. the contact stated that the repair order stated that dealership replaced parts and gears. the dealership informed the contact that the transmission box was opened and found that the tray had pieces of metal in the transmission tray. ak the inside cargo light was not working, the windshield was leaking, the steering wheel would vibrate when the consumer reached a speed of 70 mph. updated 03/07/07*jb

Reported in: STATEN ISLAND NY || Crash: N || VIN #: 4M2YU57155D

POWER TRAIN:AUTOMATIC TRANSMISSION

tl* - the contact stated that on 10/08/06 while d at a speed of 40 mph driver's front tire wheel studs broke off. the vehicle had an odometer reading of 16,002 miles on the vehicle at the time of the incident. the contact stated that on the day of this incident the weather was clear and so were the road conditions. the contact had the vehicle towed to dana motors in staten island, ny, and the dealership replaced 4 lug: nuts and 4 wheel studs. the contact stated that on 12/10/06 the vehicle would not accelerate. the vehicle was towed to dana motors ,and at that time the vehicle had 17,642 miles on it. the contact stated that the repair order stated that dealership replaced parts and gears. the dealership informed the contact that the transmission box was opened and found that the tray had pieces of metal in the transmission tray. ak the inside cargo light was not working, the windshield was leaking, the steering wheel would vibrate when the consumer reached a speed of 70 mph. updated 03/07/07*jb

Reported in: STATEN ISLAND NY || Crash: N || VIN #: 4M2YU57155D

WHEELS:LUGS/NUTS/BOLTS

tl* - the contact stated that on 10/08/06 while d at a speed of 40 mph driver's front tire wheel studs broke off. the vehicle had an odometer reading of 16,002 miles on the vehicle at the time of the incident. the contact stated that on the day of this incident the weather was clear and so were the road conditions. the contact had the vehicle towed to dana motors in staten island, ny, and the dealership replaced 4 lug: nuts and 4 wheel studs. the contact stated that on 12/10/06 the vehicle would not accelerate. the vehicle was towed to dana motors ,and at that time the vehicle had 17,642 miles on it. the contact stated that the repair order stated that dealership replaced parts and gears. the dealership informed the contact that the transmission box was opened and found that the tray had pieces of metal in the transmission tray. ak the inside cargo light was not working, the windshield was leaking, the steering wheel would vibrate when the consumer reached a speed of 70 mph. updated 03/07/07*jb

Reported in: STATEN ISLAND NY || Crash: N || VIN #: 4M2YU57155D

STRUCTURE

tl* - the contact stated that on 10/08/06 while d at a speed of 40 mph driver's front tire wheel studs broke off. the vehicle had an odometer reading of 16,002 miles on the vehicle at the time of the incident. the contact stated that on the day of this incident the weather was clear and so were the road conditions. the contact had the vehicle towed to dana motors in staten island, ny, and the dealership replaced 4 lug: nuts and 4 wheel studs. the contact stated that on 12/10/06 the vehicle would not accelerate. the vehicle was towed to dana motors ,and at that time the vehicle had 17,642 miles on it. the contact stated that the repair order stated that dealership replaced parts and gears. the dealership informed the contact that the transmission box was opened and found that the tray had pieces of metal in the transmission tray. ak the inside cargo light was not working, the windshield was leaking, the steering wheel would vibrate when the consumer reached a speed of 70 mph. updated 03/07/07*jb

Reported in: STATEN ISLAND NY || Crash: N || VIN #: 4M2YU57155D

VISIBILITY:GLASS, SIDE/REAR

back glass on mercury mariner shattered for no reason. *nm

Reported in: WEST CHESTER OH || Crash: N || VIN #: 4M2CU57175D

TIRES

i have been having problems with my vehicles and all 4 of my tires since july 06. my vehicle/ steering wheel/front end is shaking & vibrating terribly. i was told by three different authorized tire/dealerships that all four of my tires are bad, they are cupped & feathered and the tread is not good. the dealership where i bought my vehicle says it is not their responsibility to provide me with new tires (my vehicle is still under warranty) the tire manufacturer will only pay for 1/2 the retail cost because they say it is not their problem either. i am very upset. the vehicle is unsafe to drive, and i am afraid i am going to get hurt or someone else will., i do not know who to trust and could really use some help. *nm

Reported in: ALBANY NY || Crash: N || VIN #: 4M2YU571X5D

ENGINE AND ENGINE COOLING

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

VISIBILITY:REAR WINDOW WIPER/WASHER

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

AIR BAGS

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

SUSPENSION:REAR:SHOCK ABSORBER

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

PARKING BRAKE

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

SUSPENSION:FRONT:WHEEL BEARING

i purchased a 2005 mercury mariner 7/24/2006at anaheim lincoln mercury and they were shut down. i have gone to many fords & they will not help me cause the they don't have start date of warranty. i only have 17,0000 miles on this car and my air bag light goes on & off. also my tires have serious problem i had to buy 2 myself the first 2000 miles the tire r wearing so bad now once again. *jb

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

strong gasoline odor while parked in garage. servicing dealer reports gas line is rusted and is leaking. condition is too dangerous to allow further driving without repair. *ak

Reported in: DELAVAN WI || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

tl*the contact owns a 2005 mercury mariner. while driving 55 mph, all the vehicle's warning lights illuminated and then the vehicle jerked and completely shut off. the vehicle was towed to the dealer who stated that the vehicle needed a transmission torque converter and would be unsafe to drive until the parts arrived. the current mileage is 22,127 and failure mileage was 18,000.

Reported in: ANAHEIM CA || Crash: N || VIN #: 4M2CU57125D

POWER TRAIN:DRIVELINE:DRIVESHAFT

i own a 2005 mercury mariner premier that was purchased in 2005 ,the vehicle had a very bad roar inside while driving down the road. i would like to know if there was a way to make it stop making that roaring sound. according to other complaints i have read the other customer s have not had any help at there local dealerships, neither did i. *ak

Reported in: SYLACAUGA AL || Crash: N || VIN #: 4M2YU56155D

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

tl*the contact owns a 2005 mercury mariner. the passenger side air bag cover was slightly elevated and the air bag warning indicator light illuminated. the dealer stated that both air bags deployed without a crash or hard impact to the vehicle. the dealer replaced the air bags. the failure mileage was 40,000 and current mileage was 55,000. updated 01/02/08.*lj

Reported in: LANCASTER CA || Crash: N || VIN #: 4M2YU56Z15D

TIRES:SIDEWALL

tl*the contact owns a 2005 mercury mariner. the vehicle has contitrac aw, size p27560r17 tires. the contact stated that the tires on the vehicle were extremely noisy, the tread was cupping, and there were hairline cracks in the sidewall where the rubber meets the rim. the noise is loud at all speeds, but intensifies while driving 5 - 65 mph. the tires have been rotated and aligned by both the dealer and an independent tire store. the noise worsened after the tires were rotated and aligned. the contact plans to purchase new tires because his wife is afraid to drive the vehicle. the current mileage was 25,000 and failure mileage was 4,000.

Reported in: VIRGINIA BEACH VA || Crash: N || VIN #: 4M2CU56135D

VISIBILITY:GLASS, SIDE/REAR

tl*the contact owns a 2005 mercury mariner. while driving 25 mph, the rear window shattered without warning. the police stated that a rock or bullet did not cause the failure; however, they suggested that the change in weather may have caused the failure. as of november 23, 2007, the dealer had not inspected the vehicle. the failure and current mileages were 26,000.

Reported in: ST LOUIS MO || Crash: N || VIN #: 4M2YU57115D

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

when it gets cold the gas pedal sticks, i push down and there is no response for a few times. this almost caused me to be rear ended this morning had i not put on the hazard lights. once it warms up it is fine. this has been going on since i bought the car brand new in 2005.

Reported in: MECHANICSVILLE VA || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

car began to make a pop like noise, it has been taken to dealer 3 times and the catalytic converter was replaced the 2nd time in. on the 3rd time they said they could do nothing about the noise as i start the car when cold. who is liable when my warranty is over?

Reported in: ORLANDO FL || Crash: N || VIN #: 4M2YU56155D

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2005 mercury mariner. while driving 40 mph, the contact felt as if someone rear ended her vehicle. she looked in the rearview mirror, but did not see anything. when she arrived at the dealer, the entire engine fell from the motor compartment and onto the ground. the mechanic stated that the entire front end of the vehicle had fallen apart. the vehicle is currently at the dealer. the failure mileage wase 38,351. updated 05/21/08 *bf the consumer also stated the transmission failed. updated 05/19/08

Reported in: LAWTON OK || Crash: N || VIN #: 4M2YU56Z55D

ENGINE AND ENGINE COOLING:ENGINE

tl*the contact owns a 2005 mercury mariner. while driving 40 mph, the contact felt as if someone rear ended her vehicle. she looked in the rearview mirror, but did not see anything. when she arrived at the dealer, the entire engine fell from the motor compartment and onto the ground. the mechanic stated that the entire front end of the vehicle had fallen apart. the vehicle is currently at the dealer. the failure mileage wase 38,351. updated 05/21/08 *bf the consumer also stated the transmission failed. updated 05/19/08

Reported in: LAWTON OK || Crash: N || VIN #: 4M2YU56Z55D

AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE

i was hit on the driver's side door, and the side air bag never went off.

Reported in: NEW HYDE PARK NY || Crash: Y || VIN #: 4M2CU56105D

AIR BAGS:SIDE/WINDOW

side air bags did not go off after hit in drivers door.

Reported in: NEW HYDE PARK NY || Crash: Y || VIN #: 4M2CU56105D

VEHICLE SPEED CONTROL

i own a 2005 mercury mariner, purchased new. when it gets cold the gas pedal sticks, i push down and there is no response for a few times. this almost caused me to be rear ended this morning had i not put on the hazard lights. once it warms up it is fine. this has been going on since i bought the car brand new in 2005. this has happened over 50 times and is starting to scare the heck out of me.

Reported in: CHARLOTTE NC || Crash: N || VIN #: 4M2YU56Z65D

ENGINE AND ENGINE COOLING:ENGINE

2005 mercury mariner. sudden stalling of engine at speeds up to 40mph and loss of power (then recovers) at higher speeds. notified ford and scheduled for service twice - dealer unable to replicate and ford response is that "every consideration has been given to the matter....unable to further review concern" we have yet another service call scheduled with another dealer because problem persists and could lead to serious accident in traffic. problem manifested itself in july 2008 and no regular consistent pattern to it but happening more often and stalls happening more often. afraid to drive vehicle in heavy northern va traffic due to its unpredictable stalling and/or loss of power. reporting in case to be on record, in case other complaints filed about this issue with this model ,and for future reference in the event ford unable or unwilling to fix a serious safety issue.

Reported in: STEPHENS CITY VA || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

2-18-09: 2005 mercury mariner--locked engine: message: check emission system. taken to shop. took 10 days to repair, drove vehicle 3 days and same thing happened. 3-5-09: vehicle again locked up and taken to shop by wrecker for repair. 2 weeks later car still not fixed. told by ford in detroit: backlog/parts supplier out of business. will not loan a me a vehicle, can do nothing to help me. wait 3 months for part.

Reported in: LEESVILLE LA || Crash: N || VIN #: 4M2YU56135D

ENGINE AND ENGINE COOLING

tl*the contact owns a 2005 mercury mariner. while driving 25 mph, the contact heard a loud clunking noise coming from the engine and the vehicle shut off. she was able to restart the vehicle and heard a clicking noise. she was able to safely drive the vehicle to her destination. the vehicle was towed to a local repair shop and inspected by a technician, who determined that the engine had no oil pressure. the failure caused several lifters and the bearing rod to fail. the vehicle has not been repaired. the contact called the manufacturer and was informed that no compensation would be provided because her vehicle was out of warranty. the failure and current mileages were 48,000.

Reported in: EAST ORANGE NJ || Crash: N || VIN #: 4M2YU56Z45D

POWER TRAIN:AUTOMATIC TRANSMISSION

i was driving down the interstate for 45 miles and exited at an off ramp. at the end of the ramp, my car stalled almost causing a crash. my car would crank, but would continue to stall once engaged into gear. i can keep the vehicle from stalling by mashing the accelerator, revving the rpm's. ever since then my vehicle has continued to stall once placed into gear and coming to a stop at periodic times. i find my vehicle unsafe to drive, due to it happening out of nowhere and at intersections. i had a friend of mine in the automobile industry look at my vehicle and into the situation, and he has found that ford has had numerous issues as far back as '07 with escapes and mariners from '05-'08 equipped w/ a cd4e automatic trans axle and built from 8/01/04-2/15/07. ford has enacted service procedures for correcting the problem dated 3/01/2007.

Reported in: EPPS LA || Crash: N || VIN #: 4M2CU56175D

VISIBILITY

the rear window on my 2005 merury mariner exploded. there was a loud boom and the window exploded into small pieces.

Reported in: HAMPSTEAD MD || Crash: N || VIN #: 4M2YU57125D

POWER TRAIN:AUTOMATIC TRANSMISSION

the car stopped running as i exited the interstate off ramp. this was in high traffic with cars behind me. i was able to get the car restarted and coasted to the side of the road. a tow truck took me to a ford dealer, where it was stated the torque converter had failed. the ford dealer told me that a new "code" number had been issued because there were so many problems for ford escape and mercury mariner from 2003-2008. my vehicle is a 2005 mercury mariner. i had no previous indications that this would fail and was traveling out of state. the cost was $1800 and the dealer stated that ford and mercury were not doing anything to resolve this other than issue an internal notice to all dealers. i feel a recall should be issued and my costs refunded, they are obviously aware of this issue.

Reported in: LEES SUMMIT MS || Crash: N || VIN #: 4M2YU56Z05D

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

tl*the contact owns a 2005 mercury mariner. while the contact was driving 55 mph the vehicle had suddenly began to surge forward causing the contact to apply the brakes in order to stop the vehicle from accelerating. the vehicle was taken to the dealership where the contact had the transmission torque converter and throttle sensor replaced. the contact noticed prior that the rear end of the vehicle would jerk whenever it was driven up an incline. the current and failure mileages were 61000.

Reported in: BUENA PARK CA || Crash: N || VIN #: 4M2CU57125D

VEHICLE SPEED CONTROL

tl*the contact owns a 2005 mercury mariner. while the contact was driving 55 mph the vehicle had suddenly began to surge forward causing the contact to apply the brakes in order to stop the vehicle from accelerating. the vehicle was taken to the dealership where the contact had the transmission torque converter and throttle sensor replaced. the contact noticed prior that the rear end of the vehicle would jerk whenever it was driven up an incline. the current and failure mileages were 61000.

Reported in: BUENA PARK CA || Crash: N || VIN #: 4M2CU57125D

POWER TRAIN:AUTOMATIC TRANSMISSION

i was driving down the interstate for about 50 miles and exited at an off ramp. at the end of the ramp, my 2005 mercury mariner stalled causing loss of control.. my mariner would crank, but would stall once engaged into forward gear. i was able to keep the vehicle from stalling by idling at high rate in neutral only. my vehicle stalls once placed into gear and coming to a stop at periodic times. i learned that ford motor company produced technical service bulletins on this issue, but did not notify me or other owners of the defect with mariners from '05-'08 equipped w/ a cd4e automatic trans axle built from 8/01/04-2/15/07. i contacted ford and discovered that ford does not notify owners of defects through service bulletins. ford refuses to rectify issue.

Reported in: LINCOLN AL || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

2005 mercury mariner. vehicle running just fine, except starting sluggish. needed new battery. i changed it. right away it began to shift rough on 3 shift (automatic). read manual and it stated to give time for computer to reset to drive conditions. after 3 weeks i set up appointment with dealership. they charged $119.00, and stated that they updated the computer, but it still did same thing. they informed me they called ford, and was told to replace the transmission for $3500. the technician did not seem convinced of that, and said fluid was fine and did not smell burnt. said to drive longer. i have written to ford to no avail. they also stated the reason it did not do it with the old battery was due to the computer covering the rough shift. i talked to a transmission expert. he just could not see that being possible.

Reported in: ZANESVILLE OH || Crash: N || VIN #: 4M2YU57175D

ELECTRICAL SYSTEM

2005 mercury mariner. vehicle running just fine, except starting sluggish. needed new battery. i changed it. right away it began to shift rough on 3 shift (automatic). read manual and it stated to give time for computer to reset to drive conditions. after 3 weeks i set up appointment with dealership. they charged $119.00, and stated that they updated the computer, but it still did same thing. they informed me they called ford, and was told to replace the transmission for $3500. the technician did not seem convinced of that, and said fluid was fine and did not smell burnt. said to drive longer. i have written to ford to no avail. they also stated the reason it did not do it with the old battery was due to the computer covering the rough shift. i talked to a transmission expert. he just could not see that being possible.

Reported in: ZANESVILLE OH || Crash: N || VIN #: 4M2YU57175D

FUEL SYSTEM, GASOLINE

gas mileage has suddenly and markedly plummeted on highway driving. air filter replaced - no change. there has been no change in driving patterns. it has gone from around 20 hwy to around 10 hwy out of the blue - no engine/tranny/brakes issues or anything like that. not a clue.

Reported in: ORANGE VA || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

i purchased a 2005 mercury mariner in march of 2007, this vehicle had 11,000 miles on it. in june of 2009, i begin hearing rattling noise in the engine and the gears begin operating very poorly. had an auto shop check out what the problem could be in june of 2009, and was told my transmission needed repair. i stopped driving the vehicle and begin using a rental car until i could put the money together for the repair, which i was quoted over $2100.00. i contacted ford to inquire about why i'm having this problem at 40,989 miles, ford claimed they had no reported cases of my mechanical problem and that i needed to get it to the dealer to be checked out. i was informed i would be responsible for all charges, repairs, towing and rental car expenses, since the 36,000 miles warranty and 3 years had expired. i made arrangements for my car to be repaired by the first auto shop, and the transmission was rebuilt, total coast, not including rental car came to $2237.50. july 16, 2011 i was traveling approx. 30 miles and my od off light begin flashing, made a stop at a convenient store, restarted the car and the od off light had stopped flashing. while continuing to travel approx. another 30 miles, od off light begin flashing again, approx. 20 minutes later the check engine light came on. there were no signs of over heating, no strange smells of any sort, the vehicle continued to run as normal. once i made my final designation, the vehicle appeared to be fine and normal, still no signs of over heating or no strange smells. while traveling back approx. 45 miles, the od off light begin flashing, no signs of over heating, no strange smells. approx. another 30 miles, the check engine light came on. check engine light remained on, i located a coupon for a free scan with aamco, which found that my transmission need to be repaired, the transmission fluid was drained and was burnt. total cost for this repair, not including rental car is $2290.00, mileage is at 59,900.

Reported in: HOUSTON TX || Crash: N || VIN #: 4M2YU56Z65D

VEHICLE SPEED CONTROL

while stopped, the accelerator pedal sticks in the "up" position, and requires excessive force to move the vehicle. this sometimes results in excessive acceleration when the pedal becomes unstuck.

Reported in: WINTHROP HARBOR IL || Crash: N || VIN #: 4M2YU56Z65D

FUEL SYSTEM, GASOLINE

while stopped, the accelerator pedal sticks in the "up" position, and requires excessive force to move the vehicle. this sometimes results in excessive acceleration when the pedal becomes unstuck.

Reported in: WINTHROP HARBOR IL || Crash: N || VIN #: 4M2YU56Z65D

ELECTRICAL SYSTEM

originally, the car alarm would go off without a reason--sometimes within a few minutes of each other, sometimes days apart or even weeks. it has escalated now to not being able to lock my door, any doors, without the alarm going off within a few minutes any time of the day or night. even when the doors are not locked and i am driving down the street, my lights start flashing on the inside and outside for the first few minutes of getting into the car. i have friends and relatives who tell me they know people with cars, especially explorers that do that. the guy are the ford service department told me that they have had a lot of issues dealing with that problem, especially with explorers. they tell me that the remedy is getting the entire door lock system changed out on the front passenger door at the cost of close to $400.

Reported in: KISSIMMEE FL || Crash: N || VIN #: 4M2YU56185D

VISIBILITY

rear glass hatch exploded without warning while parked overnight outside.

Reported in: FARMINGTON HILLS MI || Crash: N || VIN #:

VEHICLE SPEED CONTROL

driving the car in cold weather the throttle would stick for the first couple of miles until the car was warmed up. this is a 4cyl.auto trans./ same type of vehicle as ford escape.

Reported in: WOBURN MA || Crash: N || VIN #: 4M2YU57Z85D

ENGINE

driving the car in cold weather the throttle would stick for the first couple of miles until the car was warmed up. this is a 4cyl.auto trans./ same type of vehicle as ford escape.

Reported in: WOBURN MA || Crash: N || VIN #: 4M2YU57Z85D

FUEL/PROPULSION SYSTEM

driving the car in cold weather the throttle would stick for the first couple of miles until the car was warmed up. this is a 4cyl.auto trans./ same type of vehicle as ford escape.

Reported in: WOBURN MA || Crash: N || VIN #: 4M2YU57Z85D

FUEL/PROPULSION SYSTEM

the problem is with the gas pedal, its hard to press/accelerate and sometimes when i press/accelerate from a stop and at speeds of 30 mph, it gets stuck and i have to put it in neutral. very dangerous situation.

Reported in: CARY IL || Crash: N || VIN #: 4M2YU57Z15D

VEHICLE SPEED CONTROL

the problem is with the gas pedal, its hard to press/accelerate and sometimes when i press/accelerate from a stop and at speeds of 30 mph, it gets stuck and i have to put it in neutral. very dangerous situation.

Reported in: CARY IL || Crash: N || VIN #: 4M2YU57Z15D

EXTERIOR LIGHTING

i was driving to work and my head lights went off. i have paid 3 different mechanics to fix this problem and it has only gotten worse. i even paid aamco over 500.00 to fix this and they ended up giving me my money back. and now the whole lighting system pops on and off including back lights and running lights. my back wind shield wiper no longer works and my door ajar light stays on..i like my truck but i don't know how to fix this problem. i work 21 miles from my home and i work night shift. this is dangerous on the highway. i pray ever night i can get to work safely with out my lights going out on me. i cannot afford another car right now. please help me.

Reported in: ST.LOUIS MO || Crash: N || VIN #: 4M2YU56155D

ELECTRICAL SYSTEM

i was driving to work and my head lights went off. i have paid 3 different mechanics to fix this problem and it has only gotten worse. i even paid aamco over 500.00 to fix this and they ended up giving me my money back. and now the whole lighting system pops on and off including back lights and running lights. my back wind shield wiper no longer works and my door ajar light stays on..i like my truck but i don't know how to fix this problem. i work 21 miles from my home and i work night shift. this is dangerous on the highway. i pray ever night i can get to work safely with out my lights going out on me. i cannot afford another car right now. please help me.

Reported in: ST.LOUIS MO || Crash: N || VIN #: 4M2YU56155D

ENGINE

on august,2013 i went got my vehicle smoged . it passes good. then the next day i see engine light air bag light. then goes off when i stop. so i try take to a mechanic who i spend a good like almost 800 still light is on now bottom. now the car dash board and the radio are so hot, it felt like something may cause a fire! i was very scared! i was near a lincoln dealership who had a service center in duarte. ca. i never knew. a pcm was a part of a tuneup! please this is a 2300! and i'm putting out another 1288!

Reported in: ROSEMEAD CA || Crash: N || VIN #: 4M2CU57125D

AIR BAGS

on august,2013 i went got my vehicle smoged . it passes good. then the next day i see engine light air bag light. then goes off when i stop. so i try take to a mechanic who i spend a good like almost 800 still light is on now bottom. now the car dash board and the radio are so hot, it felt like something may cause a fire! i was very scared! i was near a lincoln dealership who had a service center in duarte. ca. i never knew. a pcm was a part of a tuneup! please this is a 2300! and i'm putting out another 1288!

Reported in: ROSEMEAD CA || Crash: N || VIN #: 4M2CU57125D

ELECTRICAL SYSTEM

on august,2013 i went got my vehicle smoged . it passes good. then the next day i see engine light air bag light. then goes off when i stop. so i try take to a mechanic who i spend a good like almost 800 still light is on now bottom. now the car dash board and the radio are so hot, it felt like something may cause a fire! i was very scared! i was near a lincoln dealership who had a service center in duarte. ca. i never knew. a pcm was a part of a tuneup! please this is a 2300! and i'm putting out another 1288!

Reported in: ROSEMEAD CA || Crash: N || VIN #: 4M2CU57125D

ENGINE

anti theft dash light comes on solid for 2 or 3 seconds. engine loses power. after 2 or 3 seconds, the anti theft light goes off and engine regains power. has happened intermittently several times since first occurrence at various speeds and intervals.

Reported in: PINCKNEY MI || Crash: N || VIN #: 4M2YU57195D

ELECTRICAL SYSTEM

anti theft dash light comes on solid for 2 or 3 seconds. engine loses power. after 2 or 3 seconds, the anti theft light goes off and engine regains power. has happened intermittently several times since first occurrence at various speeds and intervals.

Reported in: PINCKNEY MI || Crash: N || VIN #: 4M2YU57195D

ELECTRICAL SYSTEM

car accelerated as i tried to stop. then when i tried to go, i pressed the gas and it would not go but the rpm's went really high. then the car died and i had to wait a few minutes to turn it back on. 2nd incident- i was driving on a busy road during rush hour and tried to stop at a stop light but the car accelerated so i had to keep breaking but the car would not stop accelerating so i turned the car off. when i tried to turn the car back on, nothing worked (had no power at all therefore i could not turn on my hazards to signal to people that my car was stalled). i waited then tried to turn it on again and it turned on but was still accelerating only i was in park so it did not go anywhere. i turned the engine off but did not turn the car off so i could turn hazards on. i waited several minutes then tried again and was able to pull off the road.

Reported in: FARMERS BRANCH TX || Crash: N || VIN #: 4M2CU57125D

VEHICLE SPEED CONTROL

car accelerated as i tried to stop. then when i tried to go, i pressed the gas and it would not go but the rpm's went really high. then the car died and i had to wait a few minutes to turn it back on. 2nd incident- i was driving on a busy road during rush hour and tried to stop at a stop light but the car accelerated so i had to keep breaking but the car would not stop accelerating so i turned the car off. when i tried to turn the car back on, nothing worked (had no power at all therefore i could not turn on my hazards to signal to people that my car was stalled). i waited then tried to turn it on again and it turned on but was still accelerating only i was in park so it did not go anywhere. i turned the engine off but did not turn the car off so i could turn hazards on. i waited several minutes then tried again and was able to pull off the road.

Reported in: FARMERS BRANCH TX || Crash: N || VIN #: 4M2CU57125D

STEERING:COLUMN

tl* the contact owns a 2005 mercury mariner. the contact stated that all of the warning lights to illuminated on the instrument panel. in addition, the vehicle stalled and could be restarted however the failure recurred twelve times. the vehicle was towed to the dealer for diagnostic testing and stated that the steering column cover for the ignition was fractured. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000.

Reported in: WESTVILLE NJ || Crash: N || VIN #: 4M2CU57175D

ELECTRICAL SYSTEM

tl* the contact owns a 2005 mercury mariner. the contact stated that all of the warning lights to illuminated on the instrument panel. in addition, the vehicle stalled and could be restarted however the failure recurred twelve times. the vehicle was towed to the dealer for diagnostic testing and stated that the steering column cover for the ignition was fractured. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000.

Reported in: WESTVILLE NJ || Crash: N || VIN #: 4M2CU57175D