lincoln navigator Problems

lincoln navigator 2004 Complaints

SUSPENSION

while driving the vehicle would vibrate. a loud banging noise was also heard coming from the driver side wheel. the driver drove the vehicle to the dealer for inspection. the mechanic placed the vehicle on a diagnostic machine but could not duplicate the problem. *nm

Reported in: BRONX NY || Crash: N || VIN #: 5LMFU28R84L

ELECTRICAL SYSTEM:WIRING

computer and electrical with air suspension system. *ak

Reported in: GRETNA VA || Crash: N || VIN #: 5LMFU28R14L

SERVICE BRAKES, AIR:ANTILOCK

when applying the brakes to stop or slow down, there is a vibration in the steering wheel.*ak

Reported in: GRETNA VA || Crash: N || VIN #: 5LMFU28R14L

AIR BAGS:FRONTAL

while driving at 45-50 mph vehicle hydroplaned and crashed directly into a brick wall. upon impact, both frontal air bags failed to deploy. dealer was notified. *ak

Reported in: SUN CITY AZ || Crash: Y || VIN #: 5LMFU28R44L

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

unable to operate satellite radio and rear entertainment dvd simultaneously. this is a design flaw of the radio which has only one aux input for both systems. this means that the occupants cannot listen to satellite radio on long trips while kids watch a dvd. dealer did not infom buyer of this problem and ford has no solution.*ak

Reported in: TEXARKANA TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

vibration in the front end. has been in the shop three times. twice the tires checked and one alignment. nothing helped. also the interior lights went out. bought brand new and has only 6,000 miles.. also the front bumper has water streaks on it that dealer says is manufacture problem due to no clear coat on it. *jb

Reported in: STRINGER MS || Crash: N || VIN #:

STRUCTURE:BODY:BUMPERS

Reported in: STRINGER MS || Crash: N || VIN #:

STEERING

Reported in: STRINGER MS || Crash: N || VIN #:

STEERING:GEAR BOX:SHAFT SECTOR

while driving, i noticed the steering wheel would vibrate and make a clicking noise whenever i drove over a bump or while turning. i took the car back to the dealer and they said it was a lubrication problem. they lubricated the steering shaft. the problem came back 2 days later. in addition, the steering wheel shook vigorously when applying the brakes. i took it back in and they sanded the rotors to fix the shaking problem, but did not do anything about the vibration when turning or going over bumps.*ak

Reported in: FOOTHILL RANCH CA || Crash: N || VIN #: 5LMFU27R14L

EQUIPMENT

the running board intermittently failed to come out properly when either door was used. the consumer took the vehicle to the dealer on 5 separate occasions and was unable to locate the problem. please provide any further information. *jb

Reported in: PHOENIX AZ || Crash: N || VIN #: 5LMFU27R14L

SEATS:FRONT ASSEMBLY:POWER ADJUST

2004 lincoln navigator. driver seat electric motor positioning failure. failed almost immediately after purchase in may, 2004. seat motor repaired/replaced by dealer. seat position stuck on one side and moves on other. results in torquing of frame where it is bolted/secured to floor/frame of vehicle when seat is activated. seat automatically activates with insertion of key. body position when seated is not square with driving direction.*ak

Reported in: LAFAYETTE LA || Crash: N || VIN #: 5LMFU27R24L

POWER TRAIN:AUTOMATIC TRANSMISSION

while driving 35 mph vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and pulled over. consumer noticed that fluid was leaking from underneath the vehicle which was was taken to the dealer for inspection, and mechanic determined that the compressor needed to be replaced. *ak

Reported in: VIRGINIA BEACH VA || Crash: N || VIN #: 5LMFU28R84L

AIR BAGS

car involved in high speed crash with stationary object passenger air bag deployed drivers air bag did not 2004 lincoln navigator repairs exceed 24000.00 including frame was a direct hit dead center of vehicle both air bags should have gone off. *ak

Reported in: VERNON HILLS IL || Crash: Y || VIN #: 5LMFU28R14L

ELECTRICAL SYSTEM

the 2004 lincoln navigtor that we purchased has suffered numerous battery failures leading to various electrical problems. at first, the vehicle would not start at all. after numerous attempts to repair and over a week with the dealer, an improperly dealer installed dvd player was the cause. however, immediately after that problem was "fixed" the navigation system failed. specifically, the screen would "grey" out not allowing any input into the system. after 10-13 minutes, the options would appear for a few sections and then "grey" out again. *ak

Reported in: CHULA VISTA CA || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

2004 lincoln navigator was purchased august 30th 2004, on its first drive huston from dallas, the rotors heated and warped resulting in serious shimming issues, this was fixed by machining the rotors. second trip to vermont during christmas holidays from dallas, rootors warpped again and the navigator was shimming seriously, getting me and my family nervous throughout the 3300 mile round trip to east coast, driving on icy roads and through the mountains. dealership simply machined the rotors again, they admit that other 2004 models have had this issue but would not replace rotors. i believe that this is bad rotor batch that needs to fixed before family are seriously injured or killed. *ak

Reported in: DALLAS TX || Crash: N || VIN #: 5LMFU27R74L

STRUCTURE

consumer disappointed in the quality and performance of 2004 lincoln navigator. while driving 40 mph or higher the vehicle would vibrate while the windows were down. *bf the vehicle was taken to the dealer who informed the consumer that the condition was normal. *nm

Reported in: POMPANO BEACH FL || Crash: N || VIN #: 5LMFU27R84L

ELECTRICAL SYSTEM

the consumer went to start the vehicle but the battery was dead. the vehicle was jump started and about ten minutes later while the vehicle was still parked, the consumer smelled smoke in the area of the seat belt panel. within seconds of smelling smoke the consumer noticed a thick stack of white smoke coming from the drivers seat. the vehicle was towed to a dealer for inspection. the cause had not been determined at this time. *ak the day before the fire the consumer smelled smoke but saw no visible signs of smoke or fire. the fire department stated that a module on the driver's side seat belt area had burned and due to an electrical issue the vehicle must have short circuited thus killing the battery supply. *jb *nm

Reported in: FAIRFAX VA || Crash: N || VIN #: 5LMFU28R74L

ELECTRICAL SYSTEM

2004 ford navigator caught on fire while parked in the carport.*mr prior to the fire the consumer read and article about fire occurring in lincoln navigator due to faulty cruise control switch. the vehicle was taken to the dealer who informed the consumer he had nothing to worry about. two week later the consumer's home and vehicle were destroy by a fire which started in the vehicle. *nm

Reported in: STEELE MO || Crash: N || VIN #: 5LMFU27RX4L

POWER TRAIN:DRIVELINE

the consumer noticed a whining noise coming from the driveline of the vehicle which progressively worsened. it seemed to be most pronounced at 60 mph. the consumer thought it may have been the universal joint and had taken the vehicle to tasca lincoln dealership. the dealership kept the vehicle for a week, but they did not repair the vehicle. the part was defective and had to be replaced. when the replacement part had come in, it was also defective. *ak *sc *jb

Reported in: HAMPTON NH || Crash: N || VIN #: 5LMFU28R64L

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

there is a distinct shimmy in the steering wheel when decelerating from highway speeds. the shimmy progress' as time goes on. the rotors have been resurfaced twice and changed once. *jb

Reported in: SALINAS CA || Crash: N || VIN #: 5LMFU28R84L

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

dt: the contact had difficulty with the power seats memory setting/power-folding heated exterior mirrors, and the power-deployable running boards. they worked intermittently. the power seats with memory setting had a memory function that should remain set at the driver's preference. however, it sometimes readjusted without warning. the power-folding heated exterior mirrors will not identify programmed positions. the power-deployable running boards will not automatically deploy when the doors were opened. the dealer reprogrammed the vehicle several times in an attempt to correct the problems. afterwards, the aforementioned continued to work intermittently. no further repairs have been made. *ak

Reported in: TALLAHASSEE FL || Crash: N || VIN #: 5LMFU27R24L

STRUCTURE

Reported in: TALLAHASSEE FL || Crash: N || VIN #: 5LMFU27R24L

SEATS:FRONT ASSEMBLY:POWER ADJUST

Reported in: TALLAHASSEE FL || Crash: N || VIN #: 5LMFU27R24L

ENGINE AND ENGINE COOLING

dt*: the contact stated while driving 70mph on the interstate, the speed decreased to 50mph followed by the illumination of the check engine light. the vehicle was seen by a dealer. the mechanic determined the vacuum module on the engine failed. the engine vacuum module was replaced by the dealer.

Reported in: FOUR OAKS NC || Crash: N || VIN #: 5LMFU27R54L

VISIBILITY:WINDSHIELD

dt*: the contact stated while driving various speeds in rainy weather, the front windshield allowed rainwater to leak through the left front windshield seal and into the cab of the vehicle. the vehicle was taken to a dealer to await further inspection. the manufacturer was alerted.

Reported in: MACON GA || Crash: N || VIN #: 5LMFU27R94L

ENGINE AND ENGINE COOLING:ENGINE

in nov 05 the car started to shut off momentarily as you started to drive, it would do it only when you would take off from a stop and never at freeway speeds. this would occur 50% of the time. the dealer had it on 11-7 and replaced the cam position sensor. when i picked it up on 11-8 it was worse than before. i returned it on 11-9 they returned it on 11-19 after replacing one of the coils. this helped but didn't solve the problem, still had the hesitation leaving a stop but only happened 2-3 times in the 1st week. in the 2nd week as i slowed down for a stop it shut completely off, when i put it in neutral , turned the ignition off and back on it started. it continued to hesitate at time when you were driving in city traffic but would not shut completely off. this past week the hesitations became more frequent and on tugs 5-16 it shut down totally in heavy traffic as i turned a corner. i delivered the car back to the dealer in the afternoon, he call and said nothing could be found and could one of the techs drive it home for a test drive, i agreed. he called and reported the car runs perfect and they can't do anything if they don't know what the problem is. the car now shuts off momentarily at freeway speeds and is very violent. the car once acted like it was running on 4 cylinders and slowed down to 30 mph, after pulling over on the freeway shutting the key off it work k again. dealer still can't detect what is wrong in september 2006. *nm

Reported in: RANCHO CUCAMONGA CA || Crash: N || VIN #: 5LMFU27R64L

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

dt*: the contact stated the vehicle had been at the dealer for two months for a catalytic converter replacement, however the parts were not available. updated 12/18/06. *jb

Reported in: LONG BEACH CA || Crash: N || VIN #: 5LMFU27R44L

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

first week in december took 2004 navigator with 29,000 miles to dealership after hearing a very clunking sound. i was told it needed a catalytic converter. dealership stated that it would take 2 weeks for part. i called lincoln to state my complain as to why it was going take so long and was told the warehouse that stored them burnt down. too make a very trying story short it will be 2 months until i get my navigator repaired. the dealership told me that they were told by lincoln that the part has to be made and then tested before they ship it to the dealership. i have never heard of such a thing. i can now understand why people are buying the imports and why american car makers are hurting. i will not buy another lincoln again. *jb

Reported in: WASSAIC NY || Crash: N || VIN #: 5LMFU28R54L

VEHICLE SPEED CONTROL

2004 lincoln navigator with acceleration problems customer states when the brake was applied the engine accelerated**cc

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 5LMNP27R84L

EXTERIOR LIGHTING:HEADLIGHTS

tl*the contact owns a 2004 lincoln navigator. the contact stated that the driver side high intensity headlamp does not always illuminate when the vehicle is started. initially, the failure occurred intermittently, but now occurs more regularly. the vehicle was taken to the dealer and they replaced the headlight, installed a new light switch and battery, and checked the wiring; however, the failure continued. lincoln sent technical service bulletins related to the failure. the current mileage was 20,600 and failure mileage was 500. updated 4/11/08 *cn

Reported in: HUNTINGTON WV || Crash: N || VIN #: 5LMFU28R34L

SUSPENSION:FRONT

problem with air suspension on vehicle. placed in shop over 7 or more times problem still not resolved. dealership has replaced parts but still same problem.

Reported in: OPELIKA AL || Crash: N || VIN #: 5LMFU28R84L

STRUCTURE:BODY

rear tailgate paint is bubbling. research shows that this is common flaw on ford/lincoln vehicles from 2000-2005.

Reported in: MAPLE GROVE MN || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

noticed the air compressor ran all of the time for the air ride system. the car was still in warranty took it to ford and they said they had fixed the problem. 800 miles out of warranty the ride side air shock went bad and burned out the compressor. looked up old paper work and come to find out that they has put on a noise reduction kit on the compressor. so we could no longer hear it run. contact the dealership as well as customer service at lincoln. they told us sorry about your luck it is out of warranty. took it to a different dealer and they said that the bags on the air ride system were dry rotted (the truck has 50,800 miles. he said this a common problem with ford and lincoln. they replace at least 8 sets a week. i had the right side fixed, new compressor. now 7 months later the left side as done the same thing (55,000 miles).

Reported in: WARNER ROBINS GA || Crash: N || VIN #: 5LMFU28R94L

STRUCTURE

Reported in: WARNER ROBINS GA || Crash: N || VIN #: 5LMFU28R94L

ENGINE AND ENGINE COOLING

spark plugs ejected from cylinder head.

Reported in: FONTANA CA || Crash: N || VIN #: 5LMFU27R04L

SUSPENSION

tl*the contact owns a 2004 lincoln navigator. after the vehicle was purchased, it began to fail. the vehicle was taken back to the dealer for repairs. one month later, the suspension failed. while driving at an unknown speed, the trac indicator illuminated and the contact lost control of the vehicle. she pulled over and had the vehicle towed to the dealer. the vehicle was repaired for free. afterwards, the low beam headlights failed and the contact replaced them with two bulb mechanisms. the low beams continued to fail and the mechanic could not find any failures. the dealer stated that the wiring was not faulty, but they discovered that the ballets in the low beams were blown out. the parts were ordered and replaced by a mechanic. the bulbs blew out again within a month. the vehicle was taken back to the dealer and they kept it overnight to repair it again. through online research, the contact found complaints for failed ballets on his make and model vehicle. no one has been able to determine the cause of the failure. the failure mileage was 75,000 and current mileage was 98,000.

Reported in: LITTLE ELM TX || Crash: N || VIN #: 5LMFU27R04L

EXTERIOR LIGHTING

Reported in: LITTLE ELM TX || Crash: N || VIN #: 5LMFU27R04L

SUSPENSION

problem with the air suspension on vehicle. had it replace with less than 50 thousand miles on vehicle, added 12 thousand miles in less than a year and the air suspension is out again.

Reported in: ACWORTH GA || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

the number three spark plug on the passenger side of my 2004 lincoln navigator blew out. the car has 72000 mile on it and is excellent condition. this is defect, there should be more threads holding the spark plug in pace, this car uses aluminum cylinder heads, the manufactures design did not put enough threads in place for aluminum to hold the plug over the usable life of the car and engine.

Reported in: DANVILLE CA || Crash: N || VIN #: 5LMFU27R84L

SEAT BELTS

tl*the contact owns a 2004 lincoln navigator. the contact stated that the seat belts in her vehicle would not retract properly. the failure was more noticeable in the driver's seat because it was used more frequently; however, the passenger side seat belt malfunctioned occasionally. the contact was unsure if the rear seat belts malfunctioned because they were hardly used. she discovered a technical service bulletin, which stated that the manufacturer would correct the issue in future models. in the interim, they wanted to charge the contact $160 to place teflon tape in the retractor. she took the vehicle to the dealer and was informed of the tsb and teflon remedy. the vehicle has not been repaired. the manufacturer could not assist. the current mileage was 43,066 and failure mileage was approximately 35,000. updated 5/7/09 *cn updated 05/08/09.*jb

Reported in: PLYMOUTH MN || Crash: N || VIN #: 5LMFU28R64L

AIR BAGS:SIDE/WINDOW

while driving my lincoln navigator down the highway my side airbags deployed almost causing an accident. i contacted the dealer where purchased 2 months ago, they came to get the vehicle that day. after keeping my vehicle about a week they contacted me and stated they would not fix the problem , i received the truck back today with both airbags hanging down and the warning light on, my husband and i were told we are on our own and they would not look into the problem, i do not know what to do about the problem, or if the truck will be safe to drive now or if the front airbags might deploy.

Reported in: POCAHONTAS AR || Crash: N || VIN #: 5LMFU27R44L

AIR BAGS

i bought my one owner carfax incident free 2004 lincoln navigator in april 2009 , in may 2009 i was driving down the highway and my side curtain airbags deployed almost causing me to wreck my vehicle, the truck was taken to the dealer where purchased , after waiting over a week the truck was returned with no explanation the only thing i was told was that it did not fall under warranty and they would not be willing to help. left with no option, i am driving the vehicle as is, i was not given any information or warnings. while driving the vehicle again on 5/24 the drivers airbag fired but did not deploy, again almost causing an accident. i am currently taking the vehicle to get the airbags turned off.

Reported in: POCAHONTAS AR || Crash: N || VIN #: 5LMFU27R44L

SERVICE BRAKES, HYDRAULIC

i have a 2006 lincoln navigator with 99,000 miles on it. i noticed that there is a recall for the 2009 for an intermittent brake light failure problem. i have just begun to have this same problem on my truck. if i lightly brake none of the brake lights work but if i push the brake pedal all the way to the floor they all three come on.

Reported in: SNELLVILLE GA || Crash: N || VIN #: 5LMFU27R64L

AIR BAGS:SIDE/WINDOW

while driving down the highway at 70 mph, the side airbag curtains in our 2004 lincoln navigator deployed for no reason. we took the vehicle directly to the ford dealership and was told that the diagnostics ran on it showed that we had a collision that caused the airbags to deploy. our insurance adjuster looked at the vehicle and found that there was no type of collision to have caused the airbags to deploy. the dealership insists that we hit something and chooses not to repair it. instead, we were told that we had to pay for it; $6,000.00.

Reported in: STEPEHNVILLE TX || Crash: N || VIN #: 5LMFU28R84L

SUSPENSION:FRONT

lincoln navigator 04' has been having problems with air suspension when in cold weather under 30 degrees. front fender touching tires. the suspension won't work at all. air compressor was replaced, one of the sensors & a valve. spent over $1000 on it trying to repair and nothing fixes the problem. i took it to the dealer 3 times already and the dealer doesn't find the issue as the computer does not give a code error message. this is not a reliable car. how can a car's air suspension work on the warm weather and not on the cold?was lincoln thinking about this when making this car? i have read online and there are numerous people having the same problems up north and quite a few on the city i live in.

Reported in: FT MYERS FL || Crash: N || VIN #: 5LMFU28R64L

SERVICE BRAKES, HYDRAULIC

lost of rear brakes due to the lack of a braking system where wear indicators (sensors or light indicators) were left off my 2004 lincoln navigator by the manufacturer. no sensors on the outer rear and front brake pads. this could have been a disaster for me and my wife if i was travel highway speeds on a road trip and the brakes suddenly failed without notice or warning.

Reported in: COLUMBIA MD || Crash: N || VIN #: 5LMFU28R84L

ELECTRICAL SYSTEM

faulty wiring that goes from the back of the vehicle to the fuse box. all the electrical stuff quit working in one moment. when i took it in to get looked at the mechanics said that the car was undriveable because it would catch on fire.

Reported in: EUFUALA OK || Crash: N || VIN #: 5LMFU27R04L

AIR BAGS

i own a 2004 lincoln navigator. i have had problems with the air bag suspension system since i have owned my vehicle. what happens is when it gets cold the system fails to operate causing the vehicle to drop down on the tires. ripping them from under the vehicle, it destroys the tires and could very easily cause an accident. i have had to replace the tires many times due to this issue. this winter alone it has been in the shop at lease 6 or 7 times. this system is no longer in use on the new navigators. ford has issued no recalls and will not assist me in getting this issue resolved. they said unless they are forced to deal with this by the nhtsa , i can no longer afford to spent thousands of dollars to resolve this issue which is clearly a mfg problem. everyone i know who owns a navigator with this system have gotten rid of them. mine is paid for and i can't afford another vehicle.

Reported in: PALM DESERT CA || Crash: N || VIN #:

SUSPENSION

Reported in: PALM DESERT CA || Crash: N || VIN #:

EXTERIOR LIGHTING

hid headlamp assembly. i have 2004 lincoln navigator and while my vehicle was under the manufacturers warranty they replaced the left hid assembly but they claimed it was not a recall. i am since out of the warranty and the rh assembly went out. now my research indicates that the recall was only to years 2003 in the navigator, but to 2006 in the expedition. the assembly is the same as the 2003 navigator but the "2004" is not covered. why?

Reported in: WESTERVILLE OH || Crash: N || VIN #: 5LMFU28RX4L

SUSPENSION:FRONT

tl*the contact owns a 2004 lincoln navigator. the front struts broke and the front end of the vehicle fell down, almost touching the ground. there was barely any suspension when the contact drove to an authorized dealership; the dealer replaced the front struts. the contact called the manufacturer and was informed that there were no recalls or warranty's on the vehicle. the failure mileage was approximately 63,000. the current mileage is approximately 70,000. updated 10/28/10 *bf the consumer was informed by ford, it was a known problem and they increased their warehouse supply in arizona t meet the demand. updated 11/01/10

Reported in: FOUNTAIN HILLS AZ || Crash: N || VIN #: 5LMFU28RX4L

SEATS

driver power seat, pedal adjustment and mirror/folding mirrors not working due to faulty wiring. wiring harness melts down to fuse box. unable to repair wiring but to replace complete wiring system to fuse box .

Reported in: EAST STROUDSBURG PA || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: EAST STROUDSBURG PA || Crash: N || VIN #:

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

tl*the contact owns a 2004 lincoln navigator. while opening the hood of the vehicle the contact noticed that the hood shock absorbers would no longer support the weight of the hood. the vehicle was taken to the dealer who stated that the shock absorber needed to be replaced. there were no prior warnings. the vehicle was not repaired. the current and failure mileages were 54000. updated 09/24/10. *lj updated 09/24/10. 8jb

Reported in: HOUSTON TX || Crash: N || VIN #: 5LMFU27R34L

SUSPENSION

the air suspension system has failed on my luxury 2004 lincoln navigator (124,000 miles). this appears to be a common failure for this vehicle based upon my online research. there are companies that sell kits to replace the entire system as it is apparent that not failing is not an option. please see the strutmasters website (http://www.strutmasters.com/). this is an expensive repair/replacement and appears to be related to defective and unsafe parts. however there is no record of any recalls or change in the manufacturing process. help!!!

Reported in: CANTON MI || Crash: N || VIN #: 5LMFU28R84L

ELECTRONIC STABILITY CONTROL

Reported in: CANTON MI || Crash: N || VIN #: 5LMFU28R84L

STEERING

tl*the contact owns a 2004 lincoln navigator. the contact was driving approximately 15 mph when the steering column locked and then the steering wheel turned in the right position without warning. suddenly, there was a loss of steering control and the vehicle traveled over a curb up an embankment. when the brakes were engaged the vehicle came to a stop. the vehicle was driven from the embankment and the identical failure reocurred. the vehicle was taken to a nearby independent mechanic for diagnosis. the vehicle was taken to the dealer where they were unable to duplicate the problem. there were unrelated repairs performed on the vehicle. the failure mileage was approximately 67,000. the vin was unavailable. the contact had concern of the potential safety hazard.

Reported in: URBANA OH || Crash: Y || VIN #:

SUSPENSION

tl*the contact owns a 2004 lincoln navigator. the air suspension on the front of the vehicle was not lifting up properly in order for the vehicle to drive without any incident. on cold days the suspension does not allow the front end to lift up; yet, the vehicle had to be warm or the temperature outside had to be warm. the vehicle was not taken to the dealership for inspection which was taken to three other service stations who performed a diagnostic test on the vehicle. the manufacturer was called and stated that there were no recalls or warranties stating that she had to pay for the repairs. the vehicle was not repaired. the failure mileage was 132,500.

Reported in: REX GA || Crash: N || VIN #: 5LMFU27R24L

AIR BAGS

i have a 2004 lincoln navigator, which i have owned since it was new. with the recent recall of f-series for defective airbag clocksprings, i am concerned that my navigator was not included. the airbag light came on two days ago, i cycled the ignition and it went off. today it came on again and stayed on through many on/off cycles of the vehicle. i am concerned about inadvertent deployment issues from a possibly defective clockspring. please help.

Reported in: HARRISON TOWNSHIP MI || Crash: N || VIN #: 5LMFU28R24L

SUSPENSION

we have a 2004 lincoln navigator ( the second we have owned) the air suspension has never worked as well as the first navigator. the ride was very good for the first 50 thousand miles then when it was cold it would take a while for the air suspension to warm up and begin to work. in alabama it does not get that cold that many days but it was very uncomfortable on those days. finally the suspension just stopped working and the ride was terrible. took to the dealership and paid $98.00 for diagnosis. indeed the air suspension was leaking. could not give us a firm price since they would not know for sure if any damage was done inside the system. the range was from $1,200.00 to over $4,000.00. if i wanted to gamble like that i will go to the casino. after talking with several mechanics their recommendation was to install a regular suspension which cost us $850.00 including installation. car rides as good as it did and we do not have to expect the suspension to go out again. we have heard lots of stories about the same problem we had and have heard a lot of people that have had to replace the air suspension 2 times before they gave up. ford knows this is a problem and will not do a recall. one mechanic told us that the air suspension is the same one they use in the big ford suv and they never have problems with it. ford and the engineers need to solve this problem. at this time we will not purchase a third navigator even through i love the car.

Reported in: BIRMINGHAM AL || Crash: N || VIN #:

SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM

Reported in: BIRMINGHAM AL || Crash: N || VIN #:

VEHICLE SPEED CONTROL

tl* the contact owns a 2004 lincoln navigator. the contact stated while driving approximately 50 mph the accelerator pedal became stuck causing the vehicle to accelerate. the vehicle was not inspected by a dealer nor had it been repaired. the manufacturer was notified of the failure and offered no assistance. the failure and current mileage was approximately 80,000. the vin was unavailable.

Reported in: HAZEN ND || Crash: N || VIN #:

STRUCTURE:BODY:HOOD

according to my , deceased wife, the problem starts on july 14, 2010. the car became bouncy in the front while in motion, we are still under extended warranty on auto maintenance. my wife went to the dealer findlay lincoln here hin sahara st las vegas regarding this problem, somehow they were able to fix the problem but after 2 weeks again the bouncy problem started to appear, again she went to the dealer to have it fix, the problem was again fix and after 3 weeks the problem again appear at this point my wife has been in and out of the hospital and was not able to bring the car in the dealership. when i came home from hawaii because of my wife illness the car was in the garage and according to my son they have not used it because of the car bounce so hard that its difficult to control the wheels. so on oct 13, 2010 i drive it to the dealer 25 miles despite of the suspension problem, since we are not under warranty anymore, i was charge $912.40 for replacing air suspension compressor, mileage is 45,076, its been a year now since i have that fix and now my front is so low that its almost touch my front tires and when i drive it it feels that my tires are uneven like riding on a bike. i have cancelled my car insurance because i cant drive it with that condition and dealer warranty is expired and the mileage is 53,423. i have faith with our american cars thats why all the cars i own since i started to drive is all american made, this is my first luxury car i have and it cost me arm and a leg but i never get to enjoy it, i am unemployed right now and have no money to fix it, also the hood suspension was out 06/2010 i have to used a piece of wood to hold the hood, is there any help you could advise me to have these problem to be a recall from the manufacturing, thank you for your time any help will be appreciated.

Reported in: LAS VEGAS NV || Crash: N || VIN #: 5LMFU27R44L

SUSPENSION

Reported in: LAS VEGAS NV || Crash: N || VIN #: 5LMFU27R44L

SUSPENSION

tl* the contact owns a 2004 lincoln navigator. the contact stated that while driving 20 mph, the front end of the vehicle dropped and started to exhibit a loud, abnormal noise. the contact mentioned that the failure recurred four times. the vehicle was taken to the dealer who diagnosed that the air compressor failed and needed to be replaced. the manufacturer was made aware of the failure who advised that they would contact him back at a later date. the vehicle was repaired. the failure mileage was 57,677 and the current mileage was 73,581.

Reported in: CONCORD CA || Crash: N || VIN #: 5LMFU28R34L

STRUCTURE

shifter assembly breaks and makes it impossible to remove the key from the vehicle which could result in theft. power liftgate will not work correctly which could cause it to close on top if you. drivers side power running boards are faulty and become a trip hazard.

Reported in: WARSAW OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: WARSAW OH || Crash: N || VIN #:

POWER TRAIN

Reported in: WARSAW OH || Crash: N || VIN #:

ENGINE

tl* the contact owns a 2004 lincoln navigator. the contact was driving 65 mph when the engine stalled without warning. the vehicle was taken to the dealer. the dealer confirmed there was an engine misfire. the manufacturer was contacted and the vehicle was repaired. the vin was unavailable. the failure mileage was 54,000 and the current mileage was 75,000.

Reported in: PLEASANTON CA || Crash: N || VIN #:

EXTERIOR LIGHTING

while driving north on ar hwy 9 a few miles south of malvern, arkansas with my wife in the front passenger seat and my son in the second row directly behind me, a loud bang occurred. in the next moments i realized the side curtain air bags deployed on both sides of the vehicle, a smell like fireworks became immediately apparent, and the driver's side sun visor was destroyed and hanging down directly in front of me at an angle. i was able to maintain control of the vehicle and stay in my lane of the two-lane highway and slowed down. after shortly realizing what happened, i looked for a place to pull over, did so, and took my pocket knife and cut away the side curtain airbags to be able to see out of the side windows and continue our trip north. i found the driver's visor vanity mirror had shattered in pieces in my lap and on the floor, along with other parts from the visor which now hung down at a steep angle. both the driver's side and passenger side front seat belts were damaged, and the driver's seat belt upper anchor would no longer stay locked in position, sagging to its lowest position by gravity. later that day i discovered that the map lights and passenger side visor vanity mirror light no longer worked. i took the car to the local ford dealer near where i was staying, who told me that it (air bag system) was no longer covered by warranty. i then made an appointment with my hometown dealer to further resolve the issue, and also instigated a case with the lincoln customer relationship center to see if they would help.

Reported in: CAMDEN AR || Crash: N || VIN #: 5LMFU27R24L

SEAT BELTS

Reported in: CAMDEN AR || Crash: N || VIN #: 5LMFU27R24L

AIR BAGS

Reported in: CAMDEN AR || Crash: N || VIN #: 5LMFU27R24L

ELECTRICAL SYSTEM

rear window wiper power door locks gear shifter all went out.

Reported in: BURTONSVILLE MD || Crash: N || VIN #: 5LMFU28R74L

STRUCTURE

the sun roof leaks, tail gate does not work properly, and running board don't work properly as well and the my local for cannot find a problem:(

Reported in: YOAKUM TX || Crash: N || VIN #: 5LMFU27R54L

VISIBILITY:SUN ROOF ASSEMBLY

the sun roof leaks, tail gate does not work properly, and running board don't work properly as well and the my local for cannot find a problem:(

Reported in: YOAKUM TX || Crash: N || VIN #: 5LMFU27R54L

SUSPENSION

tl* the contact owns 2004 lincoln navigator. the contact stated that the front suspension failed and caused the front end to rest on the tires. the vehicle was taken to the mechanic for inspection, who advised the contact that the front suspension sensor failed. the vehicle was then taken to the dealer for repair, who replaced the front suspension sensor however, the failure recurred while the contact was driving 55 mph. the vehicle was taken back to the dealer, who advised that the air compressor needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 90,100 and the approximate failure mileage was 91,000.

Reported in: MCGUIRE AIR FORCE BASE NJ || Crash: N || VIN #:

SUSPENSION

hi i own a 2004 lincoln navigator for 6 months after the 3rd month my air suspencion went out the front of my truck is so low it touch the tires when i drive the truck bounce so much my back and head hurts i hate to drive it but is the only car i have and no money to fix my kids dont like to drive in it and im scare to take my 7 month old baby any were because i am scared that she will get hurt from all the bouncing!!!! i seen over 10 navigator with the same problem lincoln need to make this a recall because it is not safe to drive around bouncing and its hard to control the staring wheel

Reported in: LAS VEGAS NV || Crash: N || VIN #:

SUSPENSION

when temperatures drop near or below freezing, the air suspension springs stop functioning at all. the valve that holds the air in the air bags gets frost on it and can't close anymore. this causes the suspension to ride on the rubber stops. the tires rub in the fender wells. the vehicle will eventually rub the tire to a tire failure. this will cause the driver to lose control of the vehicle and possibly crash.

Reported in: ARLINGTON TX || Crash: N || VIN #:

SUSPENSION

jan 2012 air suspension light came on after being in below 30 degrees on a trip. car was bouncing and could not control it properly. replaced air shock on rear. nov 2013 - same temps and same light and control problem. after the car reached a warmer temp.(south for 3 hours) it no longer bounced and was back to normal. service shop could not find a problem. dec 2013 another trip up north and same thing.and same service find. nothing. jan 2014 in a warmer temp. light came on and bounce came back. service shop said it looks like the compressor is going bad. this problem seems to me is a safety problem and should be recalled and repaired by ford (lincoln). it is dangerous and certainly makes the car uncontrollable.

Reported in: NORTH TOPSAIL BEACH NC || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

for the past 6-8 months my vehicle has sporadically stalled/stopped for no apparent reason. when it stops like this it can occur on the highway or surface streets without notice. i have taken it to the lincoln dealer two times with the last time being told it was a transmission problem, which i was skeptical, because of no previous problems. i have requested assistance from ford motor who essentially dismissed without any liability due to the car being out of warranty. i am requesting your assistance before there is any injury, accident or fatality. i have the e-mail correspondence with ford.

Reported in: SAN DIEGO CA || Crash: N || VIN #: 5LMFU27R94L

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