honda civic hybrid 2013 Complaints

WHEELS

this safety complaint is not about the vehicle, it is about the goodyear tires i installed. i have goodyear assurance tires for summer driving and use the oem tires for winter driving. i was driving home yesterday and the left rear tire suddenly went down and the tpms warning light came on. upon inspection i found the left rear tire almost completely out of air pressure. i carefully drove the car back to my business and parked it. we removed the rear tire the next morning and the inside side wall had several separations causing the tire to deflate. we inspected the remaining tires and they all were separating on the inside side wall as well. the front side wall on all of the tires is full of tiny cracks like you would see on a very old/aged tire. these tires are less than two driving seasons old and have very little mileage on them. what concerns me the most is that all four tires are failing the same exact way. i am so lucky this did not occur the day before in heavy traffic at higher speeds. i contacted my local dealer and he would only offer a partial credit for another set of goodyear tires if i could provide the sale receipt. i kept asking what about the safety concerns with no reply given. i contacted goodyear customer support and they were only willing to give me partial credit towards another set of goodyear tires or dunlop tires. i asked them about safety and all of the similar reports on the internet and the customer rep (tom) said any information gained by searching the internet was irrelevant. i was told it may be a warranty issue. i began wondering how many people are driving a car around with tires that are defective and could fail at any time, or for that matter have failed and have caused injury and/or death. please take the time to research this, what if one of your family members is driving a car with these tires???

Reported in: DECATUR IN || Crash: N || VIN #: 19XFB4F20DE