ford explorer Problems

ford explorer 2007 Complaints

VEHICLE SPEED CONTROL

i was approaching a stop light intersection in my 2007 ford explorer. as i braked to stop, all of a sudden the vehicle on its own downshifted into a lower gear and accelerated pushing me into the intersection. an alert driver entering the intersection saw what was happening and stopped in time avoiding what could have been a serious accident. the only way i was able to safely drive the vehicle back home that day was to carefully put the transmission into neutral each time i wanted to slow down or stop. the dealership where i purchased it, was unable to diagnose and repair the problem. *jb

Reported in: MASSILLON OH || Crash: N || VIN #: 1FMEU63E17U

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

running and tail lights not working. tail and running lights will not come on with use of manual or automatic light controls. found blown fuse and replaced fuse. fuse failed again when attempting to turn on running and tail lights. brake and turning lights work. dealers service writer reported that inspection found under the dash "smart junction box" faulty and a second 2007 explorer was in the shop that day for the same reason. *jb

Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FMEU63817U

EXTERIOR LIGHTING:TAIL LIGHTS

Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FMEU63817U

ELECTRICAL SYSTEM

the computer system got out of control. the cd player was jumping between cd's and also the automatic stirrup got stuck and could not get down when doors are open. i took the car to the dealer but they have not been able to repair it yet. *jb

Reported in: TLALNEPANTLA, MEXICO 00 || Crash: N || VIN #:

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Reported in: TLALNEPANTLA, MEXICO 00 || Crash: N || VIN #:

TIRES

tl*the contact owns a 2007 ford explorer. the contact originally owned a 2004 ford explorer. the contact stated that the better business bureau, under the lemon law, informed ford to replace the vehicle with the 2007 model. the vehicle has a feature called iron man with 18 inch michelin tires, however, the spare tire is a smaller 17 inch goodyear mud and snow tire. the vehicle has the rsc feature which makes the vehicle unstable. ford stated that they can do as they please. this occurred april 2, 2007. the vehicle arrived straight from the factory and the sticker stated that the vehicle has to have a specific tire, but ford disagrees. the contact stated that ford has been unstable since the beginning and needs to be reported. he stated that ford only installs certain tires on vehicles for emergency situations and he feels that this is an emergency situation. the engine size was unknown. the current mileage is 2,000 and failure mileage was 25. the consumer stated that the dealer after being contacted by nhtsa that they would in fact replace the tire for the correct type and size as the others on the vehicle. the consumer stated on 06/07/07 a replacement tire was provided. updated 06/26/07

Reported in: LIVINGSTON TX || Crash: N || VIN #: 1FMEU73807U

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

in attempting to slow down our company's 2007 ford explorer i inadvertently pressed both the brake pedal and gas pedal at the same time with the same foot, causing the vehicle to speed up instead. i have previously experienced this in a rental ford crown victoria. there was no accident, and there were no injuries, other than a brief panic attack. my solution was not drive the company's vehicle, but instead drive my own chevrolet. *ak

Reported in: EAST SYRACUSE NY || Crash: N || VIN #:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Reported in: EAST SYRACUSE NY || Crash: N || VIN #:

FUEL SYSTEM, GASOLINE

my 2007 ford explorer caught fire after repeated complaints to my local dealer of a fuel smell on 9 -10-07 with only 12,000 miles on it ,it burnt to the ground the fire investigator said it was a fuel problem that started on top of the motor now what do i do? i am lucky not to be hurt or worse.

Reported in: LIVERPOOL NY || Crash: N || VIN #:

ELECTRICAL SYSTEM: INSTRUMENT PANEL

2007 ford explorer instrument panel is not visible during the day. customer states that he cannot see the odometer, temperature and gas gauge can be in a shadow at certain times of the day. *kb the consumer stated the protrusion into the floor area of the seats and front seat rails is a safety hazard. the front seat anchors and rails should have a safety shield. *jb

Reported in: VERONA VA || Crash: N || VIN #: 1FMEU7388YU

STRUCTURE

Reported in: VERONA VA || Crash: N || VIN #: 1FMEU7388YU

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

new vehicle purchase in orlando, fl on 09-07-07. took to local ford dealer in memphis, tn on 09-10-07 with issue of vehicle pulling and steering wheel vibration when braking, (1300 miles on vehicle). ford said the rotors were glazed and warped, (ford service employees unable to explain how or why this occurred with only 1300 mile on vehicle). ford resurfaced rotors,(ford stated they are only required to resurface rotors, not replace them under warranty). ford did not replace brake pads or do any other brake job associated repair/replacement. rotors were resurfaced with over half usable brake surface removed. i explained to ford that with so much brake surface gone the next time the rotors are serviced, the rotors will most certainly need to be replaced at owners expense. (this repair has eliminated the first resurfacing option for the consumer).

Reported in: CORDOVA TN || Crash: N || VIN #: 1FMEU64E67U

VEHICLE SPEED CONTROL

we had just purchased a new 2007 ford explorer, had only been driving it for three weeks, we'd hadn't even made our first payment yet. we were at a stop at a traffic light in bumper-to-bumper traffic, when the explorer took off by itself. by this, i mean both of my husband's feet were firmly on the brake pedal and the explorer started surging forward by itself. to avoid colliding with the truck in front of us, he turned the vehicle to go down between the two lanes, and scraped down the sides of other cars. the vehicle only finally stopped when my husband threw the vehicle in the park. there was vehicle damage to two vehicles. the vehicle was taken to the dealership where they performed comprehensive diagnostics and testing. they could find nothing wrong with the vehicle. we had supplied them with copies of 30-100 other formal complaints from consumers who had experienced similar surging in their explorers. they said there was nothing wrong with it and therefore would not be repairing anything. this is a very dangerous defect! we were lucky no one was injured and we are afraid to drive it in case it happens again. with the numerous other complaints, many service bulletins to ford, you would think there would be a recall or at least some other recourse besides "sorry, there's nothing wrong with it, have a nice day."

Reported in: BRANDON FL || Crash: Y || VIN #: 1FMEU63E27U

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2007 ford explorer. while driving 5 mph, the vehicle hesitated when the accelerator pedal was depressed. in addition, the vehicle would surge forward while stopped. the dealer inspected the vehicle on five occasions and they stated that the transmission caused the failure; however, they were unable to remedy the failure. as of november 28, 2007, the dealer had not repaired the vehicle. the failure mileage was 2,400 and current mileage was 3,588.

Reported in: STEWARTSTOWN PA || Crash: N || VIN #: 1FMEU75867U

POWER TRAIN:AUTOMATIC TRANSMISSION

the latest complaint/issue is that i am getting a blinking "o/d off" light and "service engine soon" light in my explorer. i had just had my truck in for some extensive assessment, following a litany of back-to-back electrical issues (full battery failure, failure of the 4wd component, broken or detached wire in driver's door, resulting in inability to lock/alarm that door with remote) as well as, long as it was in there, the 60k maintenance cycle (which included electrical, transmission, clutch, and axle checkup). then, problems again - i noted a blinking "o/d off" light and "service engine soon" light on the console while driving on the weekend. i was forced to take it back in for maintenance, about 3-4 weeks after the last service. just talking through this on the phone with the service dept, the indicated it was probably a transmission problem - quick search on the web for other ford owners with similar indications/warning lights seemed to back that up - so i anticipated i was looking at a full transmission replacement. to add insult to injury, the ford dealer where i get service done was in a 2-week backlog on transmission work (seems ford has a lot of these issues...)...so i ended up dropping off my truck and did not see it for 2 weeks while the work was done - then, when i asked if they had rebuilt the entire transmission (so that i could expect, at least, another 50-60k w/o the next issue), they noted that they had not rebuilt it all - here at am a few weeks later and the transmission seems to be acting up again...very disappointed in the quality of this ford with the repeated, back-to-back electrical and mechanical issues that all seem to happen at the same time - right around 50-60k for the 2003 model xlt.

Reported in: CLIFTON VA || Crash: N || VIN #: 1FMZU73K13U

ELECTRICAL SYSTEM: INSTRUMENT PANEL

on 11/23/2007 my 2007 ford explorer with 14,600 miles on it would not start. it was towed to the dealer. they changed the main computer and that did not fix the problem. it took 2 weeks for this part of the repair. they then said it needed a new instrument cluster which they ordered. the new part will not be here until the middle of jan. 2008. so i will be without my explorer for almost 2 months. after the first 2 weeks they provided me with a car to drive. it just seems like way way to long to have a new car (relatively) to be repaired. do you have info of this part failing on more ford explorers.

Reported in: SANDUSKY MI || Crash: N || VIN #: 1FMEU73877U

POWER TRAIN:AUTOMATIC TRANSMISSION

i purchased my new 2007 explorer v8 eddie bauer on 06-07-07. i traded in a 2002 same thing. the minute i drove it off the lot i knew there was a transmission problem with it. it wants to surge between first and second gear and when it finally goes in it just slams itself in. also if you are idling along at a slow speed it acts like you are gently giving it gas as it speeds up and slows down. the back lock on the window wants to pop open a lot also. the dealer has reprogrammed the transmission once and for about a week i thought it was fixed. then it started all over again with the transmission. the explorer now sits in my garage for 99.9% of the time. it has 5808.8 miles on it. i got so disgusted with the thing i bought a 2008 toyota camry and just love it. i have been a union member all my life and have always bought american products but it seems the american manufactures no longer care or there designers no longer care as some of the foreign manufactures are putting our products to shame. this used to be a proud country but now it is just greed. i believe i have bought my last american car or until they get there act back together. ford motor you are putting out junk. get back in the ball game. a very unhappy customer.

Reported in: NORTH MANKATO MN || Crash: N || VIN #: 1FMEU74847U

STRUCTURE:BODY:TAILGATE

Reported in: NORTH MANKATO MN || Crash: N || VIN #: 1FMEU74847U

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

tl*the contact owns a 2007 ford explorer. while driving 15 mph, the vehicle veered to the right and crashed into two parked vehicles. the vehicle was towed and the dealer stated that the ball joint failed and caused the wheel to detach from the vehicle. there were no warnings prior to the failure. a police report was filed. the vehicle was not repaired because the contact wants further inspection. the current and failure mileages were 16,000. updated 02/12/08. *lj the consumer stated the wheel fell off prior to the collision, causing it to veer to the right and crash into park cars. state of michigan traffic report updated 02/12/08

Reported in: BROWNSTOWN MI || Crash: Y || VIN #: 1FMEU63E47U

POWER TRAIN:AUTOMATIC TRANSMISSION

i bought a 2007 ironman ford explorer in april. at about 5,000 miles it started having shifting problems. jerking into gear and surging forward when stopping. i took it into the dealership in dec.2007 at first they said they couldn't find anything wrong with it. four days later it was back at the dealership and after they drove it for a while they finally noticed the problem. they re- programmed it and it drove fine for about two weeks. on jan. 18th it was back in at the dealership with the same problem now the have had it for seven days and don't know when they will have it fixed.

Reported in: LEESBURG GA || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

transmission wants to surge in first gear and then slams itself into second. also at low speeds it wants to surge up and down by not pushing on the gas. now the seat belt is stuck where i can hardly get it long enough to get it on. i have reported the transmission problem before. they reprogrammed the transmission and it fixed it for about one week .then it started all over again. sure wish i had never have bought it. i got so disgusted i bought a 2008 toyota camry and love it.

Reported in: NORTH MANKATO MN || Crash: N || VIN #: 1FMEU74847U

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2007 ford explorer. while driving at various speeds, the vehicle hesitates and lunges from first to second gear. the failure occurs during acceleration and deceleration. the vehicle has been to the dealer six times and they performed tsb work and reset the tcm system. the current mileage was 13,000 and failure mileage was 500.updated 04/22/08. *lj

Reported in: TUKWILA WA || Crash: N || VIN #: 1FMEU74817U

ENGINE AND ENGINE COOLING

well i want to know if there was any type of recall on this suv that i was not informed of. my husband and i had just dropped off his children when the vehicle started to not want to run as if the truck was pulling back on us. then a bad smell came in the truck and my husband parked the car to check inside the hood. as he opened the hood a flame shot out at him. i jumped out the truck and instantly that suv was on fire. does anyone know something about these trucks catching on fire for no reason? please let me know so that i can inform my insurance company. thank you , natalie c.

Reported in: PT ORANGE FL || Crash: N || VIN #: 1FMEU63E37U

SEATS

tl*the contact owns a 2007 ford explorer. the contact stated that the driver's seat would move backwards and forward while the vehicle was in motion. the issue could occur 3-4 times per day or not at all. it was an intermittent failure. the contact took the vehicle to two different dealers and they initially stated that the cause of the failure could not be identified. they later informed her that the door was the cause of the failure. the dealer repaired the ignition switch to remedy the failure, test drove the vehicle, and thought that the failure was corrected. after the remedy, the failure recurred. she took the vehicle back to the dealer and they stated that it had been repaired. when the contact began to drive again, she noticed that the issue was still occurring. the current mileage was 18,519 and failure mileage was approximately 12,000. updated 09/13/08. *lj the consumer stated the dealer fixed the seats. updated 09/17/08. *jb

Reported in: COLLEGEVILLE PA || Crash: N || VIN #: 1FMEU75E97U

TIRES

within approximately one week in august, i've had two faulty tire valve stems cause low tire pressure and necessitate a trip to the dealer for repairs. these were on the same side of the car (right front and right rear). i park in a carport and the right side of my car is the more exposed side. the mechanic identified the problem by pressing sideways on the tire stem and hearing the air hiss as it escaped. this seems to be the cracking problem that i've read about in consumer reports magazine. i approached the dealer about fixing the others so that i would not have a crisis later. they pulled up a report based on the vin and since there were no official recalls, they would not fix them. i called ford customer relations on september 10, 2008 to file a complaint. i spoke to a representative who identified herself as jamie. her response was even more frustrating as she appeared to be giving me scripted answers: no recalls on my car, we don't fix things that aren't broke. apparently safety issues are not a consideration. i returned to the dealer who sold me the car and he fixed rest of my tires at no charge to me.

Reported in: FOUR OAKS NC || Crash: N || VIN #: 1FMEU73E07U

POWER TRAIN:AUTOMATIC TRANSMISSION

i am having problems with my brakes bleeding down it is to go in the shop in a couple of days..i have also had the surging problem as others have had. my car was taken to a local ford dealership were they keep it for a couple of days. they did have to reset the computer and the surging has stopped and had no problems since then.

Reported in: LONGVIEW TX || Crash: N || VIN #:

SERVICE BRAKES, HYDRAULIC

Reported in: LONGVIEW TX || Crash: N || VIN #:

TIRES

2007 ford explorer with original factory tires. approximately may or early june 2008 my vehicle low tire pressure light came on. i discovered a cracked valve stem causing leak. dealer repaired and attempted to file road hazard claim. no paperwork, exact date or mileage available. approximately aug 08, 2008 low pressure indicator again came on. discovered another cracked stem leaking air on a different tire. vehicle mileage was approximately 34,700. repaired at dealer on aug 09 2008 for a fee. invoice available. on sept 30, 2008 i read news report about dill valve stem issue (nhtsa action number : pe08036). inspected tires - and discovered same splitting of valve stems as depicted in news article and dill air controls web site on the other two remaining original equipment tires. dealer replaced both valve stems and replaced for a fee. removed valve stems with no additional damage and returned to me. invoice available as well as defective valve stems. spare tire visually inspected and found no visible defects on stem. spare is mounted under vehicle with valve facing up against underbody protecting stem from elements. ford statement to news media indicates that ford's position is that their original equipment is not subject to same issue. i believe they have the same issue. i find that all 4 original equipment valve stems exhibited same cracking defect as dill recall. stems replaced on oct 01,2008 show 07 tr414 030 and 08 tr414 018 and both have a triangular logo. as all 4 stems were replaced, the only original valve cap i have came from the spare tire and displays "topseal" ,the numbers 317 and 630 and what appears to be the same triangular logo as is on the valve stems. i have the two most recent replaced valve stems and the cap from the factory spare in my possession as well as photos of both (numbers and damage) that can be forwarded electronically if needed.

Reported in: OCALA FL || Crash: N || VIN #: 1FMEU64EX7U

TIRES:VALVE

tire valve stems leaking causing constant low tire pressure.

Reported in: TRINITY FL || Crash: N || VIN #: 1FMEU63E27U

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

tire valve stems leaking causing constant low tire pressure.

Reported in: TRINITY FL || Crash: N || VIN #: 1FMEU63E27U

TIRES

the valve stems on my tires are causing constant low tire pressure, to the point that one of my tires now has a hole in the side wall. the dealership will not help, and i have under 12k miles on it. i've been there 4 times for this problem and it has not been resolved!

Reported in: OLDSMAR FL || Crash: N || VIN #: 1FMEU63E07U

VISIBILITY

cannot drive safely at night with the heated windshield in my 2007 ford xlt explorer that i just purchased used today.

Reported in: UNION NJ || Crash: N || VIN #: 1FMEU73EX7U

TIRES

i have an 2007 explorer that on three different occassions( fir=st two were not put into computer as being done by ford dealership and big ten tires and they didn't charge me), last tire that has had valve stem needing to be replaced (total of three different tires on my car) ,replaced at big ten tire and i had told the person how strange it was that three of my four tires had to have valve stem replacements. i want ford to step up and recall the tires so we can get these replaced for free and get money back for last time i had to get it replaced. no injuries or blow outs but its just a matter of time and i take my 2yr old granddaughter and 10 yr old daughter in this car, i worry about what might happen. how many deaths and crashes from these defective valve stems from china have to cause major damage to families before they do something about them?

Reported in: CONYERS GA || Crash: N || VIN #: 1FMEU64EX7U

TIRES

while driving tire went suddenly flat and tire shredded (2nd time one of my ford explorers went flat or low pressure). took tire to a dealer was not notified of any recalls or known valve stem problems. wanted to charge too much for replacement ,so took tire to 3rd party vendor and had it replaced for $204.50. they also did not inform me any stem issues at the 3rd party...............to date 12/03/08 had another low pressure signal went straight to the closest tire shop. it was there they informed me of a known ford valve problem cracking. replaced 3 stems which 2 were cracked the 3rd one was not. the forth i left alone due to being replaced already by 3rd party vendor back in september.

Reported in: SAN ANTONIO TX || Crash: N || VIN #: 1FMEU64E67U

TIRES

while traveling at about 30-mph on smooth pavement i experienced tire failure. no road hazard was noted. when i removed the failed tire i was shocked by the extent of side wall deterioration at the bead and the perpendicular site wall separation. the side wall separated from the bead for approximately one quarter of the diameter. tires: goodyear fortera hl p235/70r16 photos may be downloaded at: http://whatllama.com/tirephotos/tires080703.gz.

Reported in: NORTON OH || Crash: N || VIN #: 1FMEU73E27U

TIRES

while traveling at highway speed of 70-mph on smooth pavement i experienced a tire blowout. no road hazard was noted. the tire exhibited significant side wall deterioration at the bead and the perpendicular site wall separation. the side wall separated from the bead for approximately one quarter of the diameter. this is the second incident for this vehicle, tire brand/model, and dot number. the tire carcass has been retained for inspection until june 30 2009. tires: goodyear fortera hl p235/70r16 photos may be downloaded at: http://whatllama.com/tirephotos/tires081001.gz.

Reported in: NORTON OH || Crash: N || VIN #: 1FMEU73E27U

TIRES

tire inspection revealed significant side wall deterioration at the bead. the tire was still holding air, however, the condition of the side wall & bead indicated catastrophic failure was imminent. the tire was removed from service. this is the third tire to exhibit bead & side wall deterioration for this vehicle, tire brand/model, and dot number. the tire carcass has been retained for inspection until june 30 2009. tires: goodyear fortera hl p235/70r16 photos may be downloaded at: http://whatllama.com/tirephotos/tires081003.gz

Reported in: NORTON OH || Crash: N || VIN #: 1FMEU73E27U

STRUCTURE

there is a new design to have the interior door handle at the top of the door panel. it is very close to the steering column. the paint that is on the handle is chipping off due to watches and jewelry rubbing it. this looks tacky. it is a brand new vehicle and is already showing scratches and wear.

Reported in: ARLINGTON TX || Crash: N || VIN #:

AIR BAGS

tl*the contact owns a 2007 ford explorer. while idling at a red light, the contact's vehicle was rear-ended by another vehicle traveling approximately 35-40 mph. as a result, the contact crashed into the preceding vehicle. the air bags failed to deploy. the contact and her child both experienced pain in their bodies due to the crash, but was unaware if the other drivers were injured. a police report was filed. the dealer stated that they would not inspect her vehicle unless the air bag light was illuminated. the manufacturer has not been notified. the current and failure mileages were 27,676. updated 06/11/09. *lj updated 06/11/09.*jb

Reported in: DAVENPORT IA || Crash: Y || VIN #: 1FMEU73E77U

VISIBILITY:GLASS, SIDE/REAR

tl*the contact owns a 2007 ford explorer. the contact heard a rumbling noise whenever he rolled down the rear windows. while driving various speeds with the windows down, the vehicle vibrates severely. the dealer stated that there was a design defect, but could not repair the vehicle. the failure mileage was 34,012.

Reported in: ASHLAND PA || Crash: N || VIN #: 1FMEU73E17U

TIRES:VALVE

tire valve failed causing the tire to lose air.

Reported in: ELMHURST IL || Crash: N || VIN #: 1FMEU73E67U

INTERIOR LIGHTING

tl*the contact owns a 2007 ford explorer. the contact stated that there was no light indication on the gear shifter. at night, he is unable to tell whether the vehicle is in park, neutral, or drive. he took the vehicle to the dealer for inspection and was informed that there were no electrical bolts in the vehicle because it was designed in that manner. the contact called numerous dealers and they all confirmed that the vehicle was manufactured in this manner. the failure mileage was 36,000 and current mileage was 37,000.

Reported in: JACKSON HEIGHTS NY || Crash: N || VIN #: 1FMEU73E87U

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Reported in: JACKSON HEIGHTS NY || Crash: N || VIN #: 1FMEU73E87U

EQUIPMENT

i have a problem with my 2007 ford explorer ? dual automatic climate control does not work properly: in auto mode (during cooling process) very cold air blows into my face through panel vents and warm air through the vents in footwell. no flow direction change, no recirculation at all. and i hear clicking noise from behind the dash panel. warm air blows down in every mode (face, face-feet, windshield-feet) that i chose. i learned from internet it's a blend door actuator problem and it's been in place since 1995 for explorer model. our local ford dealer says my ac is ok - no failures shown by scanner device. but i know there is the problem - the scanner shows only the actuator motor move but not the door move. motor may be ok and the gear may be stripped. they just don't want to fix it. i know it?s a safety problem also because some time the blend door will break completely and my windows will be frozen in winter.

Reported in: NIZHNY NOVGOROD 00 || Crash: N || VIN #: 1FMEU75E67U

POWER TRAIN:AUTOMATIC TRANSMISSION

when i brake my explorer car jolts forward like i've been rear ended.

Reported in: MINOT AFB ND || Crash: N || VIN #:

TIRES

i have a 2007 ford explorer (eddie bauer) and i am having a tire problem. i have michelin tires on the car with 13000 miles and the tires are worn past the wear bars. i have rotated the tires every 6000 miles. this is a lease car and i can't pass the lease inspection with these bad tires. michelin(on their website) says these tires should last 6yrs 65,000 miles. the car is not safe to drive in the rain.

Reported in: CORAL SPRINGS FL || Crash: N || VIN #: 1FMEU64E27U

SERVICE BRAKES, HYDRAULIC:ANTILOCK

tl* the contact owns a 2007 ford explorer. when he attempted to accelerate after fueling the fuel tank, the vehicle came to complete stop, without brake application. the vehicle did not stall. the vehicle was taken to the dealer. he was advised that the abs braking gear had fractured. the vehicle was serviced at a local mechanic shop. the current and failure mileages were 36000.

Reported in: ERIE PA || Crash: N || VIN #: 1FMEU73E47U

VEHICLE SPEED CONTROL

tl*the contact owns a 2007 ford explorer. the contact was driving approximately 45 mph on normal road conditions and applied pressure to the accelerator pedal, followed by an unintended acceleration. the driver exerted excessive force to stop the vehicle. the contact stated that the police radar detention contributed to the failure. the identical failures occurred on eight separate occasions. the vehicle was taken to an authorized dealer for diagnostic testing and the technician was unable to duplicate the failure. the failure mileage was 12,000. the vin was unavailable. updated 11/16/10. *lj updated 12/14/2011 *cn updated 02/23/11

Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

tl*the contact owns a 2007 ford explorer sport trac. the contact stated that in february 2008, the radiator began leaking. she took the vehicle to the dealership and the radiator was replaced (under warranty) as it could not be repaired. in february 2010, the radiator began leaking again so she took it back to the dealership and was told that she would have to replace the radiator again at her own expense. she called the manufacturer and was told that they could not assist her. the vehicle had not been repaired at the time of the complaint. the current and failure mileages were approximately 53,000.

Reported in: NEWALLA OK || Crash: N || VIN #: 1FMEU31K57U

SERVICE BRAKES, HYDRAULIC

almost from day one i thought there was a transmission problem. ford never informed me, so i waited until it was noticeable enough to drop it off at a ford dealership for repair. when coming to a stop the transmission kicked as if someone had run into the back of us or the transmission would unexpectedly lunge the suv forward as it came to a stop. the consumer stated in order for the dealership to fix the problem, they had to reprogram and replace the bad software part with a new software part. even though the transmission was reprogrammed, the consumer was informed the problem most likely would return. the consumer also stated there was a problem with the brakes. updated 04/07/10.

Reported in: LONGS SC || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

Reported in: LONGS SC || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2007 ford explorer. the contact stated that while driving at approximately 20 mph, the vehicle crashed into another vehicle. there were no injuries but the vehicle was not in drivable condition. the vehicle was towed to an authorized dealership where transmission fluid was added to allow the vehicle to shift properly. the contact noticed similar transmission problems a month later so the vehicle was taken back to the dealership where the transmission overhaul and throttle position sensor were replaced. after the repairs, the vehicle was parked on hill and it suddenly rolled down. the failure mileage was approximately 21,900.

Reported in: CONROE TX || Crash: Y || VIN #: 1FMEU65E97U

VISIBILITY

tl* the contact owns a 2007 ford explorer. while driving at 65 mph, the drivers side window shattered without warning. the police were contacted and advised that nothing had hit the window to cause it to shatter. the dealer stated they were aware of the failure but advised going through her insurance company for repairs. the vehicle was repaired through her insurance company. the failure mileage was 44,500 and the current mileage was 44,512.

Reported in: EAGLE RIVER AK || Crash: N || VIN #: 1FMEU65EX7U

POWER TRAIN

i have a 2007 for explorer. while i was driving on the interstate the vehicle went from 65 mph to 20 mph. i took the vehicle to the ford dealer who advised that the transmission went out. that this is a know issue with the explorer from 2002 to 2008. i contacted six other independent transmission shops who also advised that this is a know issue for ford explorers year 2002 to 2008. i then contacted ford customer relationship center 800-392-3673 who advised that even though its a know issue with ford that only dealer repair reports count towards a recall with nhtsa not independent transmission company's repair of the problem. i explained to them that i had a two year old in the vehicle with me not only my life was in danger but a child also. the response from fords customer service group was regardless no one got hurt.

Reported in: DULITH GA || Crash: N || VIN #: 1FMEU64E87U

POWER TRAIN:AUTOMATIC TRANSMISSION

Reported in: DULITH GA || Crash: N || VIN #: 1FMEU64E87U

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

valve stems on 2 tires leaking without any notice causing tire to go flat. two times within the last 12 days on two different tires. upon review of the stem air leaks from the stem when moving/pushing on it to certain locations.

Reported in: COLUMBUS, OH || Crash: N || VIN #: 1FMEU73867U

SEATS

2007 ford explorer 2 wheel drive v6 automatic trans with an electric automatic adjusting drivers seat. the auto set button has two (2) seat selections, one for each of two different drivers. the unsafe problem is that the seat moves back and forth, up and down on its own. twice today, 8/9/10 the seat moved all the way back when i put my foot on the brake pedal while driving 70 mph on the interstate i-20 west. when the seat moves back it pulls my foot off of the brake pedal. scares the daylights out of me because now i cannot reach the pedal and have no brake until i move the seat back towards the steering wheel where i can reach the brake pedal. it is a good thing i do not tailgate.

Reported in: ROCK HILL SC || Crash: N || VIN #: 1FMEU64E67U

ELECTRICAL SYSTEM

electronic throttle body in my 2007 needs to be replaced. i have not had the car long enough to have this problem. i have been told this needs to be replaced at a high cost.

Reported in: MESQUITE TX || Crash: N || VIN #: 1FMEU63E87U

POWER TRAIN

electronic throttle body in my 2007 needs to be replaced. i have not had the car long enough to have this problem. i have been told this needs to be replaced at a high cost.

Reported in: MESQUITE TX || Crash: N || VIN #: 1FMEU63E87U

POWER TRAIN:AUTOMATIC TRANSMISSION

2007 ford explorer making a loud roaring sound upon acceleration. i finally got it to do it at the dealer. the service manager, lead tech and myself went for a ride. they agreed that the fan clutch was locking up and felt that a simple r&r would fix it. however at the last minute the service manager decided to call ford engineering and he talked to an engineer who explained that the fan clutch is controlled by the pcm (module) and that replacing the fan would not solve the issue. he explained that for some reason the pcm thinks the engine is overheating and it is trying to increase air flow through the radiator. makes sense. however there are no codes showing an overheating problem. hmmmm�� upon further investigation it was found that the trans was throwing of an overheat code! i�m not sure why that was not apparent from the beginning. the laptop showed the trans temp at 270!. no way! so up on the lift, and physically check the trans temp and fluid temp. well, 160 all day long! turns out that the thermo bypass was faulty and was misinforming the pcm that the trans was overheating and the pcm was locking up the fan clutch to pull more air to compensate. replaced the thermo bypass and so far problem solved. to do this you must drop the trans pan and remove the valve body as the thermo bypass is located in the valve body.

Reported in: FAYETTEVILLE GA || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: FAYETTEVILLE GA || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

i have 2007 ford explorer eddie bauer edition with 4.6l v8 engine. my car jerks and lunges forward as i'm slowing down to stop. it appears to me that this problem occurs when my automatic transmission down-shifts from either 3rd to 2nd gear or 2nd to 1st gear. this is a significant and potentially dangerous problem.

Reported in: LONG ISLAND CITY NY || Crash: N || VIN #: 1FMEU74857U

SEATS

ford explorer 2007 power driver seat moves back without warning. possible safety issue if the drive can't reach gas or brake pedal.

Reported in: KAHULUI HI || Crash: N || VIN #: 1FMEU74867U

SUSPENSION

was driving from work to pick up daughter from soccer approx 2 miles away. started hearing a noise that sounded maybe like something was stuck in hubcap..noise seemed to be more noticeable when vehicle was braking or slowing down. drove approx. another 10 miles before parking the vehicle for the night. next morning(sat) called our local dealer to see if they could get it in to look at it. service states that the sway bar is loose and that two of the 5 bolts that hold the wheel in place on the driver's side rear were sheared off. car is at the garage now and they gave me a loaner to use while it iis being repaired. it was in for service about a month ago and the u-joint was replaced and a couple of other issues were fixed all under the extended warranty that was purchased when we purchased the vehicle. the only other time that i know of that the driver rear tires was off was back in may of this year when it had a complete brake job at another local service provider. so far the service dept at the dealer has been good and they have treated me well as far as getting a loaner vehicle etc....but i am concerned that this could be a safety issue for others. if i had not brought this in to be looked at, we could have very easily been involved in an accident had the wheel snapped off on us. that is scary to think about. we are very lucky to not have that happen to us.

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

WHEELS

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

SERVICE BRAKES, HYDRAULIC

the mastercylinder is going up on my 07 explore and it takes me 2 time the space to stop.

Reported in: PARKTON MD || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:COOLING SYSTEM

radiator starting seeping fluid from right top seam (aluminum-plastic) around 50,000 miles for no reason; research on internet shows numerous complaints with the 2006-2007 models with the v6 engine. finally at 54000 miles i am going to replace the unit as the leak has gotten worse and i'm afraid of complete equipment failure on the road traveling. this is a recurring problem with many explorer owners with some having to replace there radiator three times. one site i looked at for purchase gave a part number for the 2006 models and noted that they could no longer honor a warranty due to a defect in the ford mounting system for the radiator. a class action lawsuit has been mentioned on the internet toward ford for not stepping up to the plate and addressing this defect issue. please look into this and don't sweep it under the rug. my husband and i have (7) ford vehicles in the yard; that is all he has ever owned for 35 years. radiators just don't start leaking - ford has a problem that needs to be brought forward.

Reported in: BUTNER NC || Crash: N || VIN #: 1FMEU64E87U

TIRES

have had three sets of goodyear fortera tires - rapid wear - 60,000 mile warranty and wearing out at 15-18000 miles. company indicated that the tires are made of soft rubber and made to wear out early.

Reported in: LEWISVILLE TX || Crash: N || VIN #: 1FMEU64E17U

CHILD SEAT

carseat was installed rearfacing, in both outboard positions, with latch, no top tether, in a 2007 ford explorer. (2nd row) carseat was installed properly by myself, a cpst, on multiple occasions with little to no movement at the rear facing beltpath. after a period of time, ranging from a few hours to days, the seat will loosen beyond the allowable 1 inch of movement at the beltpath. many times when child has not been placed in the seat. there is no identifiable reason for the belt to loosen other than the belt slipping through the tightener. the tightener slides extremely easily on the belt in both directions and it takes minimal, if any force to release the silver tab and loosen the latch belt. i have seen this seat loosen about 5 times in my vehicle. i do not let my child ride in it while installed with latch for this reason and i cannot use the seat to its full capacity if the latch belt is defective. i contacted sunshine kids and informed them of the problem and am working with their cost to replicate the problem again. they have offered to replace my current latch belt with another, however this problem is not limited to my latch belt alone. they will be replacing with the same product. for the time being i have declined the new latch belt so that i can wait to see if it is repairable, or recalled. (related vehicle information: model year=2007, make=ford, model=explorer).

Reported in: CLINTON MS || Crash: N || VIN #:

AIR BAGS:SIDE/WINDOW

tl*the contact owns a 2007 ford explorer. while the contact was driving on a bumpy road approximately 10 mph the side air bags deployed. the vehicle was taken to the dealer and who performed a diagnostic test and the computer detected via black box that a crash had occurred. the vehicle was being repaired when the complaint was filed. the technicians were replacing the air bags, the lining where the air bags were located, and the black box. the approximate failure mileage was 22,000. updated 01/19/11 *bf the consumer stated prior the air bag deployment, the engine stalled. updated 04/15/11

Reported in: KINGSHILL VI || Crash: N || VIN #: 1FMEU73887U

ENGINE AND ENGINE COOLING

Reported in: KINGSHILL VI || Crash: N || VIN #: 1FMEU73887U

TIRES

tl* the contact owns a 2007 ford explorer sport trac xlt with difinity dakota a/t tires, line size p235/70/r16. the contact was driving approximately 75 mph when the rear driver side left quarter tire shredded. the tires were replaced. the manufacturer was informed of the failure but offered no assistance to the contact. the contact purchased the vehicle used two months prior to the failure and was unsure if the tires were the originals or replacement tires. there were no recalls or warranties for the tires. the current and failure mileage was approximately 43,200. updated 12/14/2011 *cn updated 12/01/2011 *ln

Reported in: PALM DESERT CA || Crash: N || VIN #: 1FMEU31K57U

INTERIOR LIGHTING

inside interior lights failing to turn off after vehicle is started then coming on at random times while driving,not such a distraction during daylight hours but at night i feel its a dangerous situation.

Reported in: OFALLON IL || Crash: N || VIN #: 1FMEU73817U

SUSPENSION

tl* the contact owns a 2007 ford explorer. the contact was driving approximately 45 mph when the contact noticed that the vehicle road performance was extremely poor. the vehicle was taken to an authorized dealer where they were unable to determine the cause of failure. the dealer replaced the four tires at the manufactures expense. recently, the contact stated that the tires exhibited premature wear and stated that the tires would need to be replaced again after only riding on them for eighteen months. the vehicle was not repaired. the failure mileage was approximately 10,000. the consumer has purchased three sets of tires. updated 04/29/11

Reported in: THE VILLAGES FL || Crash: N || VIN #: 1FMEU74867U

TIRES

Reported in: THE VILLAGES FL || Crash: N || VIN #: 1FMEU74867U

ELECTRICAL SYSTEM

i was shoveling the driveway and wanted to shovel under my vehicle so i started it to pull it into the garage. the ice was thick on the windshield so i put the defrost on and let it run to warm up. i shoveled the driveway a bit more then after about 90 seconds decided i would just scrape the ice so i could get it in the garage. i opened the driver's side door to grab my ice scraper and saw black smoke coming from the passenger side floor under the dashboard. i grabbed the car keys and ran to the other side of the vehicle. i opened the passenger side door and saw liquid flames dripping to the floor but not catching it on fire yet. i called 911 immediately at 8:56am and ran across the street to my neighbor's house. at 9:06am the vehicle (first video) is completely engulfed in flames. the fire department said it was and electrical problem. the vehicle was purchase 10/12/2010 with just over 52,000 miles. the fire occurred on 1/10/2011 with just under 55,000 miles.

Reported in: SYRACUSE NY || Crash: N || VIN #: 1FMEU74E67U

POWER TRAIN:AUTOMATIC TRANSMISSION

tl*the contact owns a 2007 ford explorer. the contact stated that the vehicle was not accurately shifting gears and the vehicle would accelerate backwards while in drive. the vehicle was taken to the dealer where they performed a diagnostic test which concluded that they needed to reprogram the trans memory to update calibration for converter lockup. the vehicle was repaired. the manufacturer had not been notified. the current and failure mileages were 29,000. updated 11/28/11

Reported in: SANDUSKY OH || Crash: N || VIN #: 1FMEU73E67U

ENGINE AND ENGINE COOLING:COOLING SYSTEM

we have a 2007 ford explorer. the radiator started leaking at just over 36,000 miles. upon researching the issue, we found out that this is an ongoing problem with the ford explorer and ford will not do anything about it. ford needs to step up to the plate and fix the radiators, since there is a flaw issue with them. ford needs to be made to replace the defective radiators and correct the problem so it does not continue to happen.

Reported in: MARTINSBURG WV || Crash: N || VIN #:

POWER TRAIN:AUTOMATIC TRANSMISSION

my wife was driving down the street and without warning the car stopped accelerating when she tried driving. she was able to coast across 2 lanes with hazards on and park the car. a local shop says the transmission is french and is known to have issues of failure. total repair will be $2900 with an american made transmission with a 100k mile warranty.

Reported in: MAGNOLIA TX || Crash: N || VIN #: 1FMEU63E17U

WHEELS

car was parked and upon returning to vechicle attempted to shift from park to drive. brake was engaged, brake lights were on had difficulty shifting, could not get the vehicle in drive. after about 3 attempts, it worked. called dealer on the following monday since this was a sat. nite. scheduled diagnostics for 3/17/11. kept having this issue intermittently (more often then not) until drop off. vehicle around 8:00 a.m. was notified around 2 p.m. that all diagnostics point to the shifting lever needs to be replaced and that this repair ($435) was not covered under the extended warranty that was purchased at the time of sale. i was basically told it was "bumper to bumper" coverage. left the vehicle at the dealer as i was leaving for a bus. trip on 3/19/11. called ford customer care (called at least three times between thursday afternoon and tuesday). finally reached the rep that my issue had been escalated to on 3/22/11. told him that i was looking for a "goodwill" repair on behalf of ford motor co. i felt that this issue should have been covered under the extended warranty, otherwise, why would people buy the extended warranty if they couldn't count on it covering anything? final resolution was that they would contact the dealership to make the repair, i would pay the $50 deductible that i would have had to pay had the warranty covered the service. i was basically told "don't expect that the next time something like this happens that you can call ford and they will take care of it." the bottom line is i am satisfied that it is being repaired for the $50 deduct. however, i am very disappointed that i needed to "jump through hoops" to get this accomplished. i believe that the dealership should have worked with ford on my behalf to get this taken care of. about 6 months prior to this there were front end and wheel issues with this vehicle.

Reported in: NORHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

POWER TRAIN

Reported in: NORHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

SUSPENSION

Reported in: NORHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

ELECTRICAL SYSTEM

4/15/2011 2:00 p.m. tried key in ignition didn't want to go in ignition at first, then it went in but would not turn. cannot get the key to turn in the ignition. wiggled the steering wheel, then it "locked". tried to move the shifting gear from park, cannot move it. vehicle was in for repair/replacement of shifting gear on/around 3/17/2011. at that time was told that this was not covered under my "extended warranty" that was purchased when the vehicle was purchased. called local dealer who agree to call roadside service for me since i needed to make arrangements for a ride (and a ride for 3 other people that were supposed to be riding with me). local dealer took my cell phone number and let me know i would get a call back. this was on 4/15/2011 approximately 2 p.m. had to leave for appointment, didn't return until around 9:00 p.m. no call from roadside assistance had been received. had cell phone service the entire time. called them myself around 9:30 p.m. they had no record of the call from earlier in the day which referenced my cell phone number. if the tow had been arranged earlier, it could have been at the dealer before they closed on friday. if i had known this wouldn't happen (the tow), i would have called my own towing company to do it. horrible service! :) so we were supposed to leave for vacation on monday, but not sure what will happen now with only a small vehicle to use for 4 people and 4 suitcases! not sure it will be feasible. roadside assistance says the vehicle will be delivered to dealer tomorrow. waiting to hear what the dealer has to say, but based on past experience am not very optimistic. i feel this problem directly relates to the replacement of the gear shifter (which i don't think needed to happen in the first place). also just recently noticed that the console around the radio and the heat duct was loose.

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

WHEELS

on april 25, 2011 at a approximately 10 am, my wife and i were traveling in our 2007 explorer going southbound on rt 5 passing stockton ca. i was driving; my wife was in the front passenger seat. we were in the middle lane of this 3 lane highway in moderate 75 mph traffic and about � mile north of exit #473 when suddenly and without any previous warning (such as the way a vehicle handles when a tire is going flat or a wheel is coming loose), there was a loud bang accompanied by high vibration and a loud rumbling noise like a tire blowout. the noise and vibration lasted a second or so, then stopped for a second or so, then resumed again for another second or so after which the vibration stopped and the loud rumbling noise was replaced by a loud steady scraping/grinding noise. i got onto the shoulder of the highway in about 15 seconds. during this i had no significant difficulty in steering or controlling the explorer. the passenger side rear wheel had come off. all 5 lug bolts were fractured through and all but their short portions that are threaded into the hub, were missing. a long skid mark from the #2 lane over to the shoulder was done by the rear wheel�s stabilizer frame and associated linkages having been scraped over the pavement. the last time the lug bolts and lug nuts on this wheel were removed and reinstalled was over 8,000 miles ago when the brakes were inspected. the torques on the lug nuts on the remaining 3 wheels were now measured and found to be per explorer shop manual specifications. i am concerned about the safety of the lug bolts in other vehicles that have similar lug bolts from the same batch as in mine. i have the hub with the portions of the fractured lug bolts still threaded into it, and it is available for examination by nhtsa if that will help in determining if a more widespread lug bolt safety issue exists.

Reported in: RANCHO PALOS VERDES CA || Crash: N || VIN #: 1FMEU63EX7U

AIR BAGS

tl* the contact owns a 2007 ford explorer. the contact stated that the air bag warning light suddenly illuminated. the dealer was notified of the failure but did not provide any assistance to the contact. the manufacturer was not made aware of the failure. no repairs were performed. the current and failure mileage was approximately 80,000.

Reported in: INDIANAPOLIS IN || Crash: N || VIN #: 1FMEU64EX7U

POWER TRAIN:AUTOMATIC TRANSMISSION

vehicle has started to roll away when in park. took in for service and reported to dealer. they claim they can find nothing wrong. this has happened 5 times.

Reported in: MEHOOPANY PA || Crash: N || VIN #: 1FMEU73857U

SERVICE BRAKES, HYDRAULIC

was approaching a red light and applied pressure to brake pedal. the brake pedal has hard and wouldn't depress. the abs and traction control lights came on and the vehicle continued through the red light. fortunately there was no one in front of me or any cross traffic. releasing the brake pedal and reapplying with the abs and traction control lights on the vehicle was finally able to stop. carefully drove the vehicle home and had it towed to the dealer the following morning. dealer diagnosed it as the front hubs being defective. the hub bearings were so loose that the abs sensor and speed ring were not in close proximity to each other. dealer replaced hubs and vehicle is now functioning properly.

Reported in: SENOIA GA || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 1997 ford explorer. the contact noticed that the entire frame was rusted. the dealer did not offer any assistance. the manufacturer was not notified. the vehicle was taken to a private mechanic who informed her not to drive the vehicle because it was unsafe. the vehicle was deemed non-repairable. the current and failure mileages were 77,000.

Reported in: LEXINGTON KY || Crash: N || VIN #: 1FMDU34E8VU

ELECTRICAL SYSTEM

water is leaking through the switch for the interior dome light in the driver's compartment of the vehicle. vehicle has a sunroof not sure if that is where it's coming from or not. searched online and found a tsb for this. tsb 07-20-6 water leak in headliner / dome lamp area - revised

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

STRUCTURE

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

WHEELS

this vehicle consistently had issues with air pressure in the tires. it had a auto detect system, but on a regular basis the warning light would come on for low air. this happened every couple of months for the life of the vehicle. the vehicle also had extreme tire wear. tires were rotated every 6,000 miles as recommended and replacement tires were purchased far too often due to uneven wear.

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

TIRES

Reported in: NORTHFIELD FALLS VT || Crash: N || VIN #: 1FMEU74E97U

STRUCTURE:BODY

tl* the contact owns a 2005 ford explorer. the contact stated that the hinge on the rear liftgate was cracked. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 78,000.

Reported in: VISTA CA || Crash: N || VIN #: 1FMZU63EX5Z

ENGINE AND ENGINE COOLING

leaking radiator at 42,000 miles. very common with this model explorer.

Reported in: GREENVILLE NC || Crash: N || VIN #:

WHEELS

tire valve stems failed eventually on all 5 tires. gradually on each tire over time and sometimes at highway speeds. 1 tire was ruined and had to be replaced with half it's tread life left. i did replaced all valve stems at my expense. total $140.00 1 new tire 5 stems. i feel ford should have notified me of the defect for the safety of my family and me. i was not notified by ford of the stem valve failure. i purchased the vehicle at a ford dealer used in 2009.

Reported in: SALISBURY NC || Crash: N || VIN #: 1FMEU64E27U

TIRES:VALVE

Reported in: SALISBURY NC || Crash: N || VIN #: 1FMEU64E27U

POWER TRAIN

while driving vehicle at any speed, if you hit a bump, the seat will retract (move away from) the controls. the seat will move all the way back to the "exit the vehicle" mode. when approaching a stop sign or stop light, if you hit a bump, and your foot is on the brake, the seat will retract from the steering wheel, all the way back. the seat moves back at about the same rate you are applying braking pressure. if you are not paying attention, you could easily rear end some one. when turning off a street, you hit the curb drain along side all business entrances of the road, the seat may move back and forth several short times, causing you to hit the throttle fast while coming into a parking lot or it may cause to take your foot completely off the accelerator while turning. i was driving in a blizzard on bad roads and for whatever reason, right hand turns caused the seat to move away from the gas pedal. which is dangerous when you have a car moving up from behind. very dangerous. been to ford for a fix, it lasted one month before it started back up. my warranty has expired and no further attempt to repair has been made. ford is aware of the issue.

Reported in: WICHITA KS || Crash: N || VIN #: 1FMEU75897U

SEATS

Reported in: WICHITA KS || Crash: N || VIN #: 1FMEU75897U

VEHICLE SPEED CONTROL

Reported in: WICHITA KS || Crash: N || VIN #: 1FMEU75897U

ENGINE AND ENGINE COOLING

tl* the contact owns a 2007 ford explorer. the contact stated that the vehicle would stall when shifted into reverse. the vehicle was towed to the dealer where the failure was located at the radiator, which was replaced. the contact stated that the failure recurred and the vehicle began to lose power abnormally while driving 55 mph. a warning light was illuminated after the failure occurred. the vehicle was towed to to the dealer and the inspected. the dealer advised that the engine intake had several components that were found melted abnormally. the vehicle was not repaired. the failure and the current mileage was 56,000.

Reported in: HARKER HEIGHTS TX || Crash: N || VIN #: 1FMEU64E87U

ELECTRICAL SYSTEM

a/c compressor failed when vehicle was 38 months old with 92,000 highway miles. repair cost was $1500+ and ford couldn't explain why it had failed so soon. after only 17 months and 21,000 miles, it failed again and was replaced under the 2-year warranty on the first replacement.

Reported in: WALESKA GA || Crash: N || VIN #: 1FMEU64E47U

ENGINE AND ENGINE COOLING

Reported in: WALESKA GA || Crash: N || VIN #: 1FMEU64E47U

VEHICLE SPEED CONTROL

this issue is one where a dangerous situation occurs without warning and has not been repeatable on demand. normally, this occurs on flat, dry, paved road at speed of under 30mph. the "traction control" light on the dash comes on, the brakes begin to hammer, making the pedal unresponsive, and the steering becomes very hard to move, pulling the vehicle to the right. after the vehicle comes to a stop (of almost to a stop)... pressing and holding the "traction control" light/button resolves the problem, at least until the next occurrence, which could be days, weeks or months later. visits to various ford motor company dealerships have resulted in "nothing found" -- they always say that the problem didn't happen while they had the car and that no codes were found in any of the car's systems. as of today, the car is at joe myers ford, houston, tx where this same scenario has played out.

Reported in: CYPRESS TX || Crash: N || VIN #: 1FMEU75877U

ELECTRONIC STABILITY CONTROL

Reported in: CYPRESS TX || Crash: N || VIN #: 1FMEU75877U

SERVICE BRAKES

Reported in: CYPRESS TX || Crash: N || VIN #: 1FMEU75877U

VEHICLE SPEED CONTROL

i was coasting up to a stop light and began applying the brakes. the brakes did not seem to be stopping the car and i realized that the engine was running at 3000 rpms while my right foot was applying the brakes. so the acceleration occurred after applying the brakes. i was able to get the car to a stop and put it into park without hitting the car in front of me. i turned off the ignition immediately after stopping and had the car towed to the dealership. i will not have an answer from them before monday.

Reported in: BRYAN TX || Crash: N || VIN #: 1FMEU65877U

SERVICE BRAKES, HYDRAULIC

Reported in: BRYAN TX || Crash: N || VIN #: 1FMEU65877U

WHEELS

tl* the contact owns a 2007 ford explorer. the contact stated that while driving at 75 mph, the steering wheel began shaking and contact was unable to turn wheel. the contact stopped on the emergency lane and the front passenger side wheel fell off. the vehicle was towed to a dealer who stated that the lug nuts came off, and was possibly due to someone not adjusting them appropriately. the failure recurred and the front driver side wheel moved unsteadily, and almost came off. the contact stated that the lug nuts came off again. the dealer has not inspected the vehicle for the recent failure. the manufacturer was not made aware of the failure. the current mileage was 123,000. the failure mileage was 80,000.

Reported in: DUBUQUE IA || Crash: N || VIN #: 1FMEU74E17U

WHEELS

driving 40 mph when low pressure warning came on. check tire in one the pressure was 25 psi. this has happen over 7 times on the tires . it has cost me oer $250 to fix all tires. nobody seems to know why. i bought the fortera triplethread tire seeming there were the best. now i have 30000 miles on tires and the tire place saus i have about a year on them . to this day i am still having low pressure warnings come up monthly. the tire place where i went said to put extra air in tires an keep doing that till i get new tires.don't know what to do? ..... [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: BALTIMORE MD || Crash: N || VIN #: 1FMEU7582UA

TIRES

Reported in: BALTIMORE MD || Crash: N || VIN #: 1FMEU7582UA

ELECTRICAL SYSTEM

while driving at 55mph the drivers power seat moved to the full back position. this as happened at any speed many times in the pass few months. a short operator of the vehicle can not apply the brakes to stop the vehicle if needed. you must reach down and move the seat forward with the power switch located on the side of the drivers seat. this procedure takes to long if you need to come to a quick stop. this a big safety issue. the local ford dealer as no idea what is wrong with the vehicle.

Reported in: LEXINGTON PARK MD || Crash: N || VIN #: 1FMEU74887U

SEATS

Reported in: LEXINGTON PARK MD || Crash: N || VIN #: 1FMEU74887U

ENGINE

tl* the contact owns a 2007 ford explorer. the contact stated that while driving 70 mph, the vehicle stalled and all the lights illuminated on the instrument panel. the vehicle was taken to a mechanic for inspection where the cause of the failure could not be determined. the vehicle was repaired. the manufacturer was notified but provided no assistance. the failure mileage was 42,000. updated 11/26/12 *cn updated 11/30/2012 *js

Reported in: MALVERNE NY || Crash: N || VIN #: 1FMEU74E27U

POWER TRAIN

transmission slipped and would not accelerate finding out a band or belt failed causing the vehicle to totally lose 4th gear.

Reported in: BELAIR MD || Crash: N || VIN #: 1FMEU73EX7U

ELECTRICAL SYSTEM

noticed water while raining was coming from the lighting/heating panel at top-roof panel that controls heating, air and lights after entering the vehicle. water continued to leak into the vehicle until the rain stopped, then lights inside the truck came on while driving at night which caused driver to swerve from lights coming on without warning. as of this date, truck is in body shop for repairs of water leak through the lighting/heating control switches. light switch had to be set to off until can be fixed or lights now continue to come on randomly when driving and continues to leak whenever it rains. also, note this started after the heavy rains of hurricane sandy. have owned other suvs by other makers and never had anything like this to happen!

Reported in: ALEXANDRIA VA || Crash: N || VIN #: 1FMEU73E27U

EXTERIOR LIGHTING

Reported in: ALEXANDRIA VA || Crash: N || VIN #: 1FMEU73E27U

SEATS

tl* the contact owns a 2007 ford explorer. the contact stated that the automatic driver's seat would independently move backward and forward without being engaged. the failure recurred four times while the contact was driving at an unknown speed. the vehicle was not taken to the dealer or a mechanic. the contact called the dealer and was advised that the seat failure was caused by a faulty door lock actuator. the door lock actuator would send faulty signals to the automatic driver's seat, indicating that the door was being opened and causing the driver's seat to move independently. the vehicle was not repaired. the failure mileage was 123,000 and the current mileage was 125,000. updated 8/11/14*cn updated 08/25/2014 *js

Reported in: NEWARK DE || Crash: N || VIN #: 1FMEU748X7U

LATCHES/LOCKS/LINKAGES

Reported in: NEWARK DE || Crash: N || VIN #: 1FMEU748X7U

ELECTRICAL SYSTEM

Reported in: NEWARK DE || Crash: N || VIN #: 1FMEU748X7U

ENGINE

tl* the contact owns a 2007 ford explorer. the contact stated that while driving approximately 55 mph, the vehicle stalled and the check engine light illuminated. the vehicle also locked up immediately after. the vehicle was able to restart and drove as normal. the vehicle was taken to a dealer where it was confirmed that the pistons fractured and the engine needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 138,000. the vin was unavailable.

Reported in: DELAND FL || Crash: N || VIN #:

ENGINE

i bought this vehicle used through a certified ford dealership where my father works and i had bought all my previous cars in april 2012. it only had one previous owner, no major history and was completely upgraded by the previous owner. i had it completely checked out, had the tranny flushed, twice, and all seemed okay. no warranty of any kind was available due to ford policy... supposedly. i moved to texas in june of 2012 and it did okay. then one day, in september, i had my husband and children in the suv and all of sudden it just started acting strange, wouldn't speed up, the rpm's would go crazy, the noise sounded horrible and then it just stopped moving. luckily we were just heading out of town and not yet on the major highway. we got it moved to a service station and had to call our insurance company to tow our vehicle to a ford dealership. we had to wait more than an hour for a ride home. we were now without a vehicle in a new state. i was told that the only fix was to replace the transmission. i put $4000 down on this vehicle, financed the rest and spent the rest of our savings to move from ne to tx. i had no extra cash to spend $4000 to fix it. i was told to let the bank take it and get another vehicle. i had to come up with $1000 down and get a lower quality vehicle and have the bank take it back. they sold it at auction for only $4000 so we still owe $13000! i had the vehicle for only 5 months and because of a ford problem i owe $13000?!?!?! this is not right. i have been a loyal ford girl and ford mechanic's daughter my entire life and this is what i get?! i want to know what can be done or what ford will do about this. i'm broke and my credit destroyed because of this. i don't like how everyone sues people but i am ready to sue! ugh!! i just want answers and results!!!!!!!

Reported in: NEW BRAUNFELS TX || Crash: N || VIN #:

POWER TRAIN

Reported in: NEW BRAUNFELS TX || Crash: N || VIN #:

STEERING

sudden loss of power steering assist resulting in near crash this has now happened again on march 15 2013 at 55 mph and is continuing. i am no longer feeling safe to drive the car.

Reported in: ORINDA CA || Crash: N || VIN #: 1FMEU63E47U

STEERING

tl* the contact owns a 2007 ford explorer. the contact stated that while driving 55 mph, the power steering assist malfunctioned and the steering wheel became extremely hard to maneuver. the contact mentioned that no warning lamps were illuminated. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the vin was not available. the failure and current mileage was 32,800.

Reported in: ORINDA CA || Crash: N || VIN #:

WHEELS

tl* the contact owns a 2007 ford explorer. the contact stated that while driving 45 mph, the front passenger's side wheel separated from the vehicle, causing damage to the front end. the vehicle was towed to the mechanic, who inspected the vehicle and found that the wheel lug nuts were sheared. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 130,000.

Reported in: RISON AR || Crash: N || VIN #: 1FMEU73E87U

POWER TRAIN

i had my 2007 explorer eddie bauer 4.0l v6 engine in service to replace a new radiator and reprogrammed pcm. paid $1300. radiator was leaking and transmission problems. transmission shifts too hard and hesitates going into reverse with a loud bang into gear. i really like my car except that it jerks forward when i am slowing down to stop. this occurs as my transmission down-shifts from either 3rd to 2nd gear or 2nd to 1st gear. it is a significant problem. it lunges my car forward when i am braking to stop. after they reprogrammed pcm and it runs fine for about a week then back to the same problem. ford should recall this vehicle with radiator/transmission problems. i think when radiator was leaking then it caused transmission to fail because its connecting lines between radiator and transmission. there was no warning light came on my instrument panel. it is so dangerous to drive especially with my family and children too. i don't think if it was a pcm problem. it is a physical damage inside the transmission. we are not paying to rebuild or a new transmission for around $4,000 while i am still paying on the car loan. ford must do something and recall this explorer vehicles now!!!! stop making cheap plastic / thin aluminum materials!

Reported in: WALDWICK NJ || Crash: N || VIN #: 1FMEU74E77U

STRUCTURE:BODY:HATCHBACK/LIFTGATE

while driving 15mph, i heard a loud noise from the back of the vehicle. upon examination, after i pulled over, i found the rear window on the liftgate hanging by only the lift supports. the plastic hinges that are supposed to hold the window in place seem to be corroded and cracked in the middle. if someone had been standing there when it happened or if i had been driving on the expressway, someone could have been greatly injured.

Reported in: ROCKWOOD MI || Crash: N || VIN #: 1FMEU74897U

VISIBILITY/WIPER

Reported in: ROCKWOOD MI || Crash: N || VIN #: 1FMEU74897U

VISIBILITY:GLASS, SIDE/REAR

back window flipped open while driving 15 mph in a parking lot. went to close it and the hinge cracked so the window was hanging by one hinge. using all my strength i was able to push the window up (extremely difficult given the pump) and close it, although not secure. the window is very heavy and held by a plastic hinge that completely snapped. this is a problem cited in earlier models, and apparently ford did not rectify the issue. plastic is not strong enough to hold heavy glass.

Reported in: BARRINGTON IL || Crash: N || VIN #:

STRUCTURE

Reported in: BARRINGTON IL || Crash: N || VIN #:

POWER TRAIN

check engine light came on and after a diagnostic, it appears that there is an issue with the transmission. from reading online, there are a lot of owners that have had transmission issues with the '07 explorer.

Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FMEU63E07U

POWER TRAIN

transmission began to slip and make a loud thud sound when putting the car in gear. took it to the dealership and they said the 3rd and 4th gear was damaged. i always took the vehicle to get serviced by the dealership when needed and now that the transmission went out they take no responsibility and won't fix the defective transmission. *tt

Reported in: MORENO VALLEY CA || Crash: N || VIN #:

SERVICE BRAKES

with outside temperatures between 90 f and 100 f, applying service brakes, a groaning noise is generated by the power brake booster. the performance of the brake system seems to be slightly compromised. the noise or loss of effectiveness is not present in temperatures below 90 f. i had the exact same issue on a 2011 mustang gt. the dealer replaced the brake booster under warranty, problem solved. they told me ford was re-designing the component.

Reported in: HAWTHORN WOODS IL || Crash: N || VIN #: 1FMEU75897U

ENGINE

tl* the contact owns a 2007 ford explorer. the contact stated that while driving 25 mph, the bolts rusted from the manifold. the vehicle was taken to the dealer for diagnosis where it was stated that the steel bolts were placed into an aluminum head frame. the vehicle was repaired and the manufacturer was notified of the failure. the approximate failure mileage was 45,000.

Reported in: SAINT JOSEPH MI || Crash: N || VIN #: 1FMEU51817U

SEATS

tl* the contact owns a 2007 ford explorer. the contact stated that while driving approximately 40 mph, the front driver's side seat began to release independently. the contact was able to move her body forward in order to depress the brakes and accelerator pedal. the power seat operated normally after several minutes however, the failure recurred sporadically. the vehicle was taken an authorized dealer where they were unable to duplicate the problem. the manufacturer was not notified of the problem. the approximate failure mileage was 65,965.

Reported in: WASHINGTON DC || Crash: N || VIN #: 1FMEU75817U

POWER TRAIN

transmission slips going down the road and is very dangerous at intersection slips turning into on coming traffic very dangers if you have kids ford knows about the problems and will not put out a recall on them the only fix is to get a new transmission.

Reported in: LAKEPARK GA || Crash: N || VIN #: 1FMEU63E97U

ENGINE

my 2007 exp. started loosing coolant then developed the thing with reverse that would cause it to jump and screech the tires like you floored it this is scary i've always been a loyal fan of fords so why they don't want to own up to this one can't wrap your head around this is obvious a manufacturer's defect so stand up ford and take care of us ford owner's or we'll have no choice but to buy from another manufacturer's crap then you will feel the pinch in your wallet like us ford owner;s are told to feel { ford help us keep you in business } if i did this to my customers they would no longer us my services then i'll feel the pinch get my drift [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LEWISVILLE UT || Crash: N || VIN #:

FUEL/PROPULSION SYSTEM

Reported in: LEWISVILLE UT || Crash: N || VIN #:

AIR BAGS

tl* the contact owns a 2007 ford explorer. the contact stated that after starting the engine, the air bag sensor light illuminated. the contact indicated that the defect was intermittent. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 110,000.

Reported in: LEXINGTON KY || Crash: N || VIN #: 1FMEU73E37U

ENGINE

vehicle started loosing coolant then developed condition where in reverse or drive it would jump like you floored it. condition has gotten significantly worse to where car will not go into drive, but will just rev up to approx 4000 rpms.

Reported in: IOWA PARK TX || Crash: N || VIN #:

VEHICLE SPEED CONTROL

Reported in: IOWA PARK TX || Crash: N || VIN #:

POWER TRAIN

Reported in: IOWA PARK TX || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 2007 ford explorer. the contact stated that in colder weather, the rear passenger�s side door became frozen and could not be opened. the contact also mentioned that while driving at various speeds, the door would swing open erroneously followed by the door warning lamp illuminating. the vehicle was not taken for inspection or repairs. the manufacturer was made aware of the failure. the failure mileage was 105,000 and the current mileage was 107,000.

Reported in: LINDENHURST NY || Crash: N || VIN #: 1FMEU73E27U

POWER TRAIN

in 9/2013 the vehicle was taken to the dealership for a metallic sound that occurred while it was turning or coasting. diagnosis was that the 4x4 module was commanding the transfer case to engage when not commanded. the dealership received an improperly recommended module from ford. they ended up using a sport trac module. this stopped the noise but caused the traction light to come on. we were advised to replace the anti-lock brake module. in 2/2014 we replaced the anti-lock brake module. on 3/25/2014 the transmission lost reverse and first gear and needs to be replaced. ford will not admit the wrong part was used and caused the transmission to go.

Reported in: MILLVILLE PA || Crash: N || VIN #: 1FMEU74E77U

SEATS

tl* the contact owns a 2007 ford explorer. the contact stated that the automatic driver's seat would intermittently and independently move backward and forward without being engaged. the failure would recur at various speeds without warning. the contact called the dealer, who stated the failure could not be duplicated. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 60,000.

Reported in: WAYCROSS GA || Crash: N || VIN #: 1FMEU65867U

ELECTRICAL SYSTEM

drivers seat moved back and forth and interior lights came on while driving at various speeds, including highway speeds. first occurrence at 40000mi. started out happening only occasionally, then began more frequently. noticed sometimes occurred when going over a bump. finally able to recreate the event at ford with engine running in park by touching the keys. keys are a standard key set, not a heavy ring of keys. ford repair notes: confirmed complaint - ran electrical test - no codes stored - checked all grounds and connections - contacted techline - ran diagnostics per techline - found internal failure in ignition switch due to worn push pin - removed and replaced ignition switch and retested part replaced 1 au5z*11582*b cylinder ignition repair solved the issue. made at 61000mi the first ford i went to for this problem was in sevierville, tn. i paid for diagnostics, but no codes. i expressed concern that the problem was related to the ignition since i had seen a similar recall on gm vehicles. ford said would charge labor time to recreate the problem. i was then able to recreate problem in lot by touching keys. i alerted service desk and waited 20 min with engine running for a technician to come and witness the problem. they finally sent the girl that works the service counter who said turn it off and we will pull it into the bay and have a technician try to recreate it in the morning, confirming they would charge labor time to recreate the problem. she was very rude and told me no technician was going to come out and that i could leave the car or not, then stormed inside. i left without the problem resolved and made an appt. at the next closest dealership 40 miles away newport, tn. i was able to recreate the problem for the technician at the newport dealership. they were very nice and professional and performed the ignition repair quickly.

Reported in: SEVIERVILLE TN || Crash: N || VIN #: 1FMEU758X7U

ENGINE

noticed a smell from engine area. noticed coolant was really low, added coolant and observed major leak under engine. i had to have the truck towed to the dealer. repair notes from ford: inspected and found coolant leak coming from lower heater hose has fallen on right side exhaust and melted hole in side of hose - replaced heater hose and rechecked for leaks. part replaced 1 6l2z*18c553*c hose - this part failed and cost me $481 to fix. i have seen other people post they are experiencing the same problem, but so far ford is not repairing at no charge under recall or service bulletin and should be.

Reported in: SEVIERVILLE TN || Crash: N || VIN #: 1FMEU758X7U

ENGINE

Reported in: SEVIERVILLE TN || Crash: N || VIN #: 1FMEU758X7U

AIR BAGS

vehicle involved in driver side impact and drivers side air bags did not deploy resulting in head injuries to driver.

Reported in: TOWNVILLE SC || Crash: Y || VIN #: 1FMEU63WX7U

AIR BAGS

tl* the contact owns a 2007 ford explorer. the contact stated that while traveling 35 mph, the vehicle crashed into an unknown object and the air bags failed to deploy. the contact sustained injuries to the leg and was transported to the hospital. a police report was not filed. the vehicle was not taken to the dealer. the failure mileage was 81,000.

Reported in: FORT WASHINGTON MD || Crash: Y || VIN #: 1FMEU75E37U

POWER TRAIN

tire pressure and sensor warning keeps popping on. when car is put in reverse there is a jolt that happens from time to time. especially when parked. rpm's rile up but car seems not to be able to move. takes about 3 tries.

Reported in: BIRMINGHAM AL || Crash: N || VIN #: 1FMEU63E87U

ENGINE

tl* the contact owns a 2007 ford explorer. the contact stated there was a loud revving noise inside the vehicle. the vehicle was taken to the dealer who stated that the exhaust manifold and two studs needed to be replaced in order to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 73,000.

Reported in: ROANOKE VA || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Reported in: ROANOKE VA || Crash: N || VIN #:

ENGINE

broken head to exhaust manifold bolts - noticed exhaust fumes in passenger compartment. tends to go away after warmup. 4.6l v-8

Reported in: WEBBERVILLE MI || Crash: N || VIN #:

STEERING

driving home after picking up daughter from school when the steering just gave out without any warning resulting in a collision with another car in the opposite lane.

Reported in: HAVELOCK NC || Crash: Y || VIN #: 1FMEU63E17U

POWER TRAIN

the ignition switch is on the steering column. my knee touched the key in the ignition switch and the engine stopped running. all power,(steering, brakes, forward motion), were immediately lost. this has happened on numerous occasions since then. there are other issues, which all seem to be related to the ignition switch. my local dealer said there are no tech bulletins or recalls related to this issue.

Reported in: NORTH BRANCH MI || Crash: N || VIN #: 1FMEU74E07U

ENGINE

Reported in: NORTH BRANCH MI || Crash: N || VIN #: 1FMEU74E07U

ELECTRICAL SYSTEM

Reported in: NORTH BRANCH MI || Crash: N || VIN #: 1FMEU74E07U

ELECTRICAL SYSTEM

driving along and interior lights came on then went off in the front then the rear interior lights came on and went off. this happened two times but did not reoccur yet. could cause a distraction or problems seeing road at night.

Reported in: ENGLEWOOD TN || Crash: N || VIN #: 1FMEU63E87U

STEERING

vehicle interior lights would come on when the car would hit a bumb. problem would be temporary resolved by jingling the keys. at one point during this, car shut off after hitting a bump while driving. took it in and the tumblers in the ignition needed to be replaced (as seen with the recent chevy recalls). replaced ignition switch and problem has not occurred since.

Reported in: GAITHERSBURG MD || Crash: N || VIN #:

STRUCTURE:BODY

tl- the contact owns a 2007 ford explorer. the contact stated while driving approximately 60 mph there was a loud noise adjacent to an explosion sound overhead. the contact had then noticed that the sun roofs glass had completely shattered. the sun roof was slightly opened and when the they began to hear the glass cracking,they shut the visor,therefore the driver and passenger had not sustained injuries. the contact stated that there were not any vehicles near the vehicle and there was no rainy,hailing or drastic temperature changed. the vehicle was taken to a body mechanic and the mechanic stated that the failure was rare and the sun roof needed to be ejected from the vehicle and replaced. the manufacturer was notified of the failure and they would investigate and referred the information to their engineers. the approximate failure mileage was 139,000.kgb

Reported in: BAILEY CO || Crash: N || VIN #: 1FMEU73897U

SERVICE BRAKES

tl - the contact owns a 2007 ford explorer. the contact stated that the brake pedal was depressed and traveled to the floorboard. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 18,000. the vin was not available. djr

Reported in: HOWELL NJ || Crash: N || VIN #:

ENGINE

i purchased my car used in 2008 with less than 10,000.00 miles on it. the radiator had to be sealed two years ago due to crack. it is now leaking coolant again, and the thermostat housing unit has to be replaced. after researching online, it appears that this is a common issue with the 2007 explorer. i'm not sure why a recall has yet to be issued. over 300 complaints online, and no recall. something needs to be done.

Reported in: CHATTANOOGA TN || Crash: N || VIN #: 1FMEU64E07U

SEATS

tl- the contact owns a 2007 ford explorer. the contact stated while driving approximately 65 mph, the automatic driver's seat would intermittently and independently move backward and forward without being engaged. the failure recurred at multiple speeds without warning. the contact stated that she had to drive with one hand on the steering wheel and one hand holding the seat in order for the seat to stay in place while driving. the vehicle was taken to the dealer for a diagnosis and they were unable to find a solution to a problem. the manufacturer was notified of the failure. the approximate failure mileage was 80,000.gb

Reported in: CLINTON MD || Crash: N || VIN #: 1FMEU75807U

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