Array ( [0] => Array ( [CMPLID] => 1014057 [ODINO] => 10546159 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130925 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SUSPENSION [CITY] => RICHARDSON [STATE] => TX [VIN] => [DATEA] => 20130930 [LDATE] => 20130930 [MILES] => 100 [OCCURENCES] => 1 [CDESCR] => PICKED UP MY BRAND NEW CAR, FORD ESCAPE S 2014, AND HAD THE AC SYSTEM RUNNING, WHEN I TURNED THE AC OF A STRANGE NOISE WAS AUDIBLE FROM THE REAR END OF THE CAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD IT WOULD BE AN EASY FIX. APPARENTLY TWO SCREWS HAD TO BE TIGHTENED AT THE SHOCK AND SUSPENSION. AFTER LEAVING THE DEALERSHIP WITH THE FIXED CAR IT TOOK ABOUT 10 MIN TO HEAR THE NOISE AGAIN. THERE IS OBVIOUSLY A PROBLEM. I WILL TAKE THE CARE BACK AGAIN TO SEE WHAT THE NEXT STEP IS. VERY DISAPPOINTED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 20 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1017526 [ODINO] => 10548515 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131008 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => SAINT AUGUSTINE [STATE] => FL [VIN] => 1FMCU0J98EU [DATEA] => 20131019 [LDATE] => 20131019 [MILES] => 1200 [OCCURENCES] => 1 [CDESCR] => EACH TIME THE DRIVERS OUTSIDE MIRROR IS TUCKED OR FOLDED IN AND RETURNED TO ITS DRIVING POSITION THE MIRROR DOES NOT RETURN TO THE SAME POSITION AND MUST BE READJUSTED FOR THE DRIVER TO HAVE PROPER AND SAFE VISION TO THE REAR OF THE VEHICLE. THE MIRROR HOUSING RETURNS TO THE CORRECT POSITION, BUT THE MIRROR INSIDE THE HOUSING DOES NOT RETURN TO ITS PROPER POSITION. THIS IS A MANUAL FOLDING MIRROR WITH ELECTRICALLY OPERATED MIRROR ADJUSTMENT. I CALLED FORD AND THEY AND THE DEALER SAID THERE IS NO FIX. THIS IS A SAFETY HAZARD IF YOU FORGET TO ADJUST THE MIRROR OR GET DISTRACTED TRYING TO ADJUST IT WHILE DRIVING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1018399 [ODINO] => 10549210 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131017 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => PINON HILLS [STATE] => CA [VIN] => 1FADP3K23EL [DATEA] => 20131023 [LDATE] => 20131023 [MILES] => 1000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1024735 [ODINO] => 10553721 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131107 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => SARDINIA [STATE] => OH [VIN] => 1FMCU0F78EU [DATEA] => 20131125 [LDATE] => 20131125 [MILES] => 400 [OCCURENCES] => 1 [CDESCR] => FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 1024736 [ODINO] => 10553721 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131107 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => SARDINIA [STATE] => OH [VIN] => 1FMCU0F78EU [DATEA] => 20131125 [LDATE] => 20131125 [MILES] => 400 [OCCURENCES] => 1 [CDESCR] => FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 1028353 [ODINO] => 10556380 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131212 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => TEANECK [STATE] => NJ [VIN] => 1FMCU9J94EU [DATEA] => 20131217 [LDATE] => 20131217 [MILES] => 275 [OCCURENCES] => 1 [CDESCR] => I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED ON MY CAR. I AM NOT COMFORTABLE WITH IT BUT THEY SAID THEY CANNOT GIVE ME A NEW CAR. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 1031021 [ODINO] => 10558310 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131221 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE [CITY] => POMONA PARK [STATE] => FL [VIN] => 1FMCU0J97EU [DATEA] => 20140103 [LDATE] => 20140103 [MILES] => 4400 [OCCURENCES] => 1 [CDESCR] => I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 1031022 [ODINO] => 10558310 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131221 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY [CITY] => POMONA PARK [STATE] => FL [VIN] => 1FMCU0J97EU [DATEA] => 20140103 [LDATE] => 20140103 [MILES] => 4400 [OCCURENCES] => 1 [CDESCR] => I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [8] => Array ( [CMPLID] => 1031465 [ODINO] => 10558608 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => HAMBURG [STATE] => NY [VIN] => 1FMCU9JXXEU [DATEA] => 20140106 [LDATE] => 20140106 [MILES] => 300 [OCCURENCES] => 1 [CDESCR] => PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [9] => Array ( [CMPLID] => 1031466 [ODINO] => 10558608 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => HAMBURG [STATE] => NY [VIN] => 1FMCU9JXXEU [DATEA] => 20140106 [LDATE] => 20140106 [MILES] => 300 [OCCURENCES] => 1 [CDESCR] => PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [10] => Array ( [CMPLID] => 1031467 [ODINO] => 10558608 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131105 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => HAMBURG [STATE] => NY [VIN] => 1FMCU9JXXEU [DATEA] => 20140106 [LDATE] => 20140106 [MILES] => 300 [OCCURENCES] => 1 [CDESCR] => PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [11] => Array ( [CMPLID] => 1032616 [ODINO] => 10559455 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => Y [FAILDATE] => 20140106 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE AND ENGINE COOLING [CITY] => HELENA [STATE] => MT [VIN] => 1FMCU9J95EU [DATEA] => 20140111 [LDATE] => 20140111 [MILES] => 5303 [OCCURENCES] => 1 [CDESCR] => DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNING WHILE IN OFFICE. WHEN I GOT TO CAR OUT SIDE IT WAS IN REVERSE, DOORS LOCKED AND IDLING, NO EXPLANATION OF HOW IT WENT FROM OPPOSITE DIRECTION THAN DIRECTION I PULLED IN, MISSED ALL VEHICLES. FORD SAYS THERE IS NOTHING WRONG WITH MY CAR, I HAD THREE ADDITIONAL PEOPLE IN MY OFFICE PICTURES AND VIDEO OF TRACKS THAT ARE VERIFICATION THAT IT DID IT BY ITSELF, AS BEST WE CAN FIGURE THE PARK ASSIST TOOK OVER, HAD I ACCIDENTALLY KNOCKED IT INTO REVERSE IT WOULD HAVE STARTED BACKING UP WITH ME HALF IN AND HALF OUT OF THE CAR, ALSO AM SURE THAT IT WAS IN PARK AS CAN'T START IT IN REVERSE, I AM FRUSTRATED WITH THE DEALERSHIP HERE THAT IS NOT REALLY WILLING TO FIGURE OUT WHAT ACTUALLY HAPPENED, ALL THEY WILL TELL ME IS THE CHECK ENGINE LIGHT DIDN'T COME ON. I AM REQUESTING INFORMATION AS TO WHETHER OR NOT THIS HAS BEEN REPORTED BY ANYONE ELSE AND WHERE I MIGHT BE ABLE TO GET FURTHER INFORMATION AS TO WHAT CAN BE CHECKED OUT TO FIGURE OUT WHAT MIGHT HAVE MADE IT START MOVING ON IT'S OWN. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [12] => Array ( [CMPLID] => 1037447 [ODINO] => 10562871 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140204 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => HOLTSVILLE [STATE] => NY [VIN] => 1FMCU9J93EU [DATEA] => 20140204 [LDATE] => 20140204 [MILES] => 800 [OCCURENCES] => 3 [CDESCR] => THIS IS THE 3RD TIME WHEN THE WINDSHIELD WIPER HAS FAILED FOR MY NEW 2014 FORD ESCAPE. THE PASSENGER SIDE WIPER DID NOT MOVE WHEN TURN ON THE WIPER AND THE DRIVER SIDE WILL MOVE ONCE AND STUCK AT THE UP RIGHT POSITION. AFTER IT GOT STUCK, IT'LL NOT RESPOND TO ANY WIPER CONTROLS. I SHUT DOWN MY ENGINE AND THE WIPER THEN RETRACTED TO THE OFF POSITION. SENT THE CAR TO THE DEALER LAST SATURDAY BUT NOTHING WAS DONE SINCE THEY COULDN'T REPLICATED THE PROBLEM. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [13] => Array ( [CMPLID] => 1038402 [ODINO] => 10563556 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140102 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => THE VILLAGES [STATE] => FL [VIN] => TO BE PROVI [DATEA] => 20140209 [LDATE] => 20140209 [MILES] => 50 [OCCURENCES] => 1 [CDESCR] => WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 37 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [14] => Array ( [CMPLID] => 1038403 [ODINO] => 10563556 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140102 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => THE VILLAGES [STATE] => FL [VIN] => TO BE PROVI [DATEA] => 20140209 [LDATE] => 20140209 [MILES] => 50 [OCCURENCES] => 1 [CDESCR] => WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 37 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [15] => Array ( [CMPLID] => 1040060 [ODINO] => 10564699 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131217 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE AND ENGINE COOLING [CITY] => PISCATAWAY [STATE] => NJ [VIN] => 1FMCU0GX9EU [DATEA] => 20140217 [LDATE] => 20140217 [MILES] => 500 [OCCURENCES] => 1 [CDESCR] => THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK HIM UP WITHOUT WARMING CAR UP FOR HALF AN HOUR. I BROUGHT BACK TO FULLERTON FORD DEALERSHIP IN NJ AND WAS TOLD BY SERVICE MANAGER [XXX] THAT HE HAD THE SAME PROBLEM WITH HIS ESCAPE. HE WAS ABLE TO JUST GET ANOTHER CAR. THE AVERAGE PERSON LIKE MYSELF IS TOLD TO CONTACT FORD CORPORATE AND FILE A COMPLAINT. I ASKED IF IT WAS POSSIBLE TO GET ANOTHER FORD ESCAPE OR EDGE AD WAS TOLD BY SALES MANAGER [XXX] I WOULD LOOSE MY INITIAL DOWN PAYMENT OF 4000 DOLLARS, THEY ALSO SAID THEY WOULD NEED ANOTHER 4000 DOLLARS AND INCREASED PAYMENTS. NOTHING I CAN DO EXCEPT LEAVE CAR IN DRIVEWAY DURING WINTER AND MAKE PAYMENTS. THE SERVICE INVOICE CLEARLY STATES "NO FIX AVAILABLE". YET THEY CONTINUE TO SELL THIS VEHICLE TO GENERAL PUBLIC AND DUPE US. THE DEALERSHIPS THAT CONTINUE TO SELL THIS VEHICLE SHOULD BE BOYCOTTED AND HELD RESPONSIBLE. THEY HAVE ALSO LIED ABOUT MPG ON STICKER. THEY CLAIM IT WILL BE BETWEEN 26-32 MPG. TOTAL LIE. THEY BLAMED THE WINTER FUEL MIXTURE. I TRIED A HIGHER OCTANE AND STILL HAVE NO SUCCESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [16] => Array ( [CMPLID] => 1040061 [ODINO] => 10564700 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140215 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => BERKLEY [STATE] => MI [VIN] => 1FMCU9J98EU [DATEA] => 20140217 [LDATE] => 20140217 [MILES] => 5855 [OCCURENCES] => 1 [CDESCR] => VEHICLE WAS STOPPED AT INTERSECTION. UPON ATTEMPTING TO INITIATE RIGHT TURN, ENGINE SUDDENLY REVVED AS IF IN NEUTRAL GEAR, AND VEHICLE HAD NO ACCELERATION. DEALER DIAGNOSED A LEFT-SIDE AXLE SEAL LEAK AND SAID THAT TRANSMISSION FLUID WAS "ALL OVER". WHEN ASKED IF THIS WAS UNUSUAL FOR A NEW VEHICLE, DEALER REMARKED THAT IT WAS NOT, AND SAID THAT IT WAS THE THIRD SEAL LEAK THEY HAD SEEN IN A WEEK. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 5 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [17] => Array ( [CMPLID] => 1041135 [ODINO] => 10565446 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130201 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SUSPENSION [CITY] => MONTGOMERY [STATE] => AL [VIN] => 1FMCU0F77EU [DATEA] => 20140222 [LDATE] => 20140222 [MILES] => 100 [OCCURENCES] => 1 [CDESCR] => I BOUGHT THIS VEHICLE FROM STIVERS FORD IN MONTGOMERY, AL. ON JAN. 20, 2014. THIS VEHICLE SHAKE AT LOW SPEED AND HIGH SPEED. I TOLD BY DEALERSHIP THAT IT WOULD STOP BUT IT HAS GOTTEN WORSE. THIS VEHICLE RIDE WORST THAN THE 2006 MODEL I TRADED IN. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [18] => Array ( [CMPLID] => 1044015 [ODINO] => 10567429 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131211 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => UPTON [STATE] => MA [VIN] => 1FMCU9J92EU [DATEA] => 20140305 [LDATE] => 20140305 [MILES] => 7500 [OCCURENCES] => 1 [CDESCR] => 7/12/13 WE PURCHASED NEW 2014 FORD ESCAPE TITANIUM WHICH DID NOT HAVE DAYTIME RUNNING LIGHTS (DRL) A SAFETY FEATURE. THE DEALER, HERB CHAMBERS, WESTBOROUGH, MA., SAID AT MY EXPENSE FORD WOULD INSTALL DRL WHEN I CAME IN FOR SERVICE ON 12/11/2013. THIS WAS NOT THE CASE. FORD WILL ONLY INSTALL DRL ON FLEET ESCAPE VEHICLES BUT NOT ON PERSONAL ESCAPES. FORD CUSTOMER SERVICE HAS ASSIGNED A CASE # (CAS-3967188-C7S8M6) TO MY CONCERNS AND ARE ADAMANT. THEY WON'T UPGRADE MY NEW CAR & IF I INSTALL DRL (AFTERMARKET ITEM) THEY WILL VOID MY EXTENDED NEW CAR WARRANTY. THEY REFUSE TO EXPLAIN WHY THERE IS THIS POLICY WHICH PREVENTS ADDING A SAFETY FEATURE, AT THE OWNERS EXPENSE, TO THEIR ESCAPES SOLD FOR PERSONAL USE. THEIR PRACTICE IS DISCRIMINATORY & DECREASES VEHICLE CRASH AVOIDANCE PARAMETERS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => AWD [FUEL_SYS] => FI [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => HERB CHAMBERS [DEALER_TEL] => [DEALER_CITY] => WASHINGTON [DEALER_STATE] => MA [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [19] => Array ( [CMPLID] => 1045746 [ODINO] => 10568600 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140307 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => UPTON [STATE] => MA [VIN] => 1FMCU9J92EU [DATEA] => 20140311 [LDATE] => 20140311 [MILES] => 9270 [OCCURENCES] => 1 [CDESCR] => UPDATE ON ODI NUMBER 10567429. FORD CASE # [XXX]. FORD WILL NOT, AT MY EXPENSE, ALLOW THE DEALER TO INSTALL EITHER FORD OEM DAYTIME RUNNING LIGHTS (DRL) IN MY NEW VEHICLE OR AN AFTER MARKET PRODUCT. THEY SAY ANY SUCH INSTALL BY DEALER OR OTHERS WILL VOID MY EXTENDED NEW CAR WARRANTY. I WAS IN MAINE LAST WEEK & IN A SNOW SQUALL AT NOON & WAS ALMOST KILLED BY A LOGGING TRUCK WHO COULD NOT SEE MY VEHICLE BECAUSE OF POOR VISIBILITY. CAN FORD BE PRESSURED TO ALLOW THIS INSTALL WITHOUT PENALTY & AT NO COST TO THEM???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [20] => Array ( [CMPLID] => 1047486 [ODINO] => 10572758 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130907 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => OKLAHOMA CITY [STATE] => OK [VIN] => 1FMCU0GX0EU [DATEA] => 20140317 [LDATE] => 20140317 [MILES] => 150 [OCCURENCES] => 1 [CDESCR] => THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [21] => Array ( [CMPLID] => 1047487 [ODINO] => 10572758 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130907 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => OKLAHOMA CITY [STATE] => OK [VIN] => 1FMCU0GX0EU [DATEA] => 20140317 [LDATE] => 20140317 [MILES] => 150 [OCCURENCES] => 1 [CDESCR] => THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [22] => Array ( [CMPLID] => 1050093 [ODINO] => 10574577 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131101 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => DALLAS [STATE] => TX [VIN] => 1FMCU0J91EU [DATEA] => 20140324 [LDATE] => 20140324 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => THE 2014 FORD ESCAPE HAS A SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD WILL NOT ACKNOWLEDGE THE DESIGN BUG AT THIS TIME BECAUSE THEY DO NOT THINK IT BOTHERS ENOUGH CUSTOMERS. I AM FILING THIS COMPLAINT BECAUSE IF A DRIVER HAPPENS TO BECOME TIRED OF DIMMING THE INSTRUMENT PANEL EACH NIGHT OR IF THEY SIMPLY FORGET TO DIM THEM ONE TIME, THEY COULD BECOME UNWITTINGLY DISTRACTED BY THE INTERIOR BRIGHTNESS AND CAUSE A TRAFFIC INCIDENT. I BELIEVE THIS IS A LEGITIMATE SAFETY CONCERN AND WOULD LIKE TO SEE FORD BE ENCOURAGED TO ADDRESS IT. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [23] => Array ( [CMPLID] => 1050094 [ODINO] => 10574577 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131101 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => DALLAS [STATE] => TX [VIN] => 1FMCU0J91EU [DATEA] => 20140324 [LDATE] => 20140324 [MILES] => 0 [OCCURENCES] => 1 [CDESCR] => THE 2014 FORD ESCAPE HAS A SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD WILL NOT ACKNOWLEDGE THE DESIGN BUG AT THIS TIME BECAUSE THEY DO NOT THINK IT BOTHERS ENOUGH CUSTOMERS. I AM FILING THIS COMPLAINT BECAUSE IF A DRIVER HAPPENS TO BECOME TIRED OF DIMMING THE INSTRUMENT PANEL EACH NIGHT OR IF THEY SIMPLY FORGET TO DIM THEM ONE TIME, THEY COULD BECOME UNWITTINGLY DISTRACTED BY THE INTERIOR BRIGHTNESS AND CAUSE A TRAFFIC INCIDENT. I BELIEVE THIS IS A LEGITIMATE SAFETY CONCERN AND WOULD LIKE TO SEE FORD BE ENCOURAGED TO ADDRESS IT. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [24] => Array ( [CMPLID] => 1052596 [ODINO] => 10576264 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20130901 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => FOXBORO [STATE] => MA [VIN] => [DATEA] => 20140401 [LDATE] => 20140401 [MILES] => 12 [OCCURENCES] => 1 [CDESCR] => LEASED THIS VEHICLE IN AUGUST, 2013. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. I AM SENSITIVE TO ODORS IN GENERAL AND MY FAMILY MEMBERS ONLY SMELLED IT OCCASIONALLY, SO I DISREGARDED UNTIL RECENTLY THE ODORS ARE BECOMING STRONGER INSIDE THE CABIN AND NOT CLEARING WHEN WINDOWS ARE LOWERED TO AIR OUT. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [25] => Array ( [CMPLID] => 1053442 [ODINO] => 10576857 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140101 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY:DEFROSTER/DEFOGGER SYSTEM [CITY] => PISCATOWAY [STATE] => NJ [VIN] => 1FMCU0GX9EU [DATEA] => 20140402 [LDATE] => 20140402 [MILES] => 1500 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE HEATING SYSTEM AND THE DEFROSTER FAILED. THE AUTOMATIC REMOTE ALSO FAILED TO ACTIVATE THE SYSTEM HEAT. THE CONTACT HAD TO LET THE ENGINE RUN FOR A FEW MINUTES TO BE ABLE TO HEAT THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC WHICH WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE THE DEALER ADVISED THE CONTACT THAT THERE WAS NOT A FIX FOR THE HEATING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,400. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [26] => Array ( [CMPLID] => 1054299 [ODINO] => 10577425 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140310 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => EASTON [STATE] => PA [VIN] => 1FMCU9J94EU [DATEA] => 20140404 [LDATE] => 20140404 [MILES] => 1000 [OCCURENCES] => 1 [CDESCR] => I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [27] => Array ( [CMPLID] => 1054717 [ODINO] => 10577769 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140203 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => PALM COAST [STATE] => FL [VIN] => 1FMCU0F7XEU [DATEA] => 20140406 [LDATE] => 20140406 [MILES] => 1500 [OCCURENCES] => 1 [CDESCR] => ON FEBRUARY 3, 2014 WHILE DRIVING ON I-95 A STONE FLEW UP OFF THE ROAD AND CRACKED THE WINDSHIELD. HAD THE WINDSHIELD REPAIRED BY SAFELITE. ON MARCH 12, 2014 THE SAME THING HAPPENED A SECOND TIME ON A DIFFERENT STRETCH OF I-95. HAD SAFELITE REPAIR THE WINDSHIELD. THIS MORNING APRIL 6, 2014 AGAIN ON I-95 AND THE WINDSHIELD GOT CRACKED FOR A THIRD TIME. HAVE DRIVEN FOR 53 YEARS WITH ONLY ONE CRACKED WINDSHIELD PREVIOUSLY AND HAVE HAD THREE WITHIN 62 DAYS!!! GREATLY CONCERNED THAT ANYTHING LARGER THAN A SMALL PEBBLE MAY CAUSE THE ENTIRE WINDSHIELD TO DISINTEGRATE WHILE DRIVING AT 70 MPH ON THE INTERSTATE. WILL TAKE TO FORD DEALER TOMORROW OR TUESDAY FOR THEM TO EXAMINE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 4 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [28] => Array ( [CMPLID] => 1055029 [ODINO] => 10577981 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140405 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => HEATH [STATE] => TX [VIN] => 1FMCU0GXXEU [DATEA] => 20140407 [LDATE] => 20140407 [MILES] => 367 [OCCURENCES] => 0 [CDESCR] => VEHICLE STOPPED AT STOP SIGN. ENGINE DIED. MOVED GEAR SELECTOR FROM DRIVE TO PARK AND RESTARTED WITH NO FURTHER INCIDENT. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [29] => Array ( [CMPLID] => 1055372 [ODINO] => 10578217 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140404 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => SCANDIA [STATE] => MN [VIN] => 1FMCU9J92EU [DATEA] => 20140408 [LDATE] => 20140408 [MILES] => 17686 [OCCURENCES] => 0 [CDESCR] => FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED WITH A METAL BOLT; THE HOLE AROUND IT ON THE PLASTIC WAS TOO LARGE. NOW THERE ARE VARIOUS ELECTRONIC PARTS, BELTS, ETC EXPOSED. I WAS TOLD BY FORD THAT SOMETHING HIT THE CAR OR PERHAPS HAD BEEN BACKED INTO BY ANOTHER VEHICLE NOT LEAVING VISIBLE DAMAGE, BUT CAUSING PRESSURE UNDERNEATH, OR THE HARSH MINNESOTA WINTER CAUSED THIS AS THEY ARE SEEING MANY THINGS BREAK.THERE ARE NO SIGNS OF ANY DAMAGE AND THEY REFUSED TO PUT IT UP ON THE JACK TO INSPECT. I DO NOT FEEL THAT FORD IS WILLING TO EVEN INVESTIGATE THEIR DEFECTIVE PARTS, IN FACT. I WAS TOLD THIS WAS NOT A WARRANTY PROBLEM BUT RATHER AN INSURANCE ISSUE. SINCE I DO NOT FEEL SAFE DRIVING WITH ALL OF THIS EXPOSED I HAVE TIED IT UP TO MY GRILL WITH TWINE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [30] => Array ( [CMPLID] => 1055373 [ODINO] => 10578217 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140404 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => SCANDIA [STATE] => MN [VIN] => 1FMCU9J92EU [DATEA] => 20140408 [LDATE] => 20140408 [MILES] => 17686 [OCCURENCES] => 0 [CDESCR] => FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED WITH A METAL BOLT; THE HOLE AROUND IT ON THE PLASTIC WAS TOO LARGE. NOW THERE ARE VARIOUS ELECTRONIC PARTS, BELTS, ETC EXPOSED. I WAS TOLD BY FORD THAT SOMETHING HIT THE CAR OR PERHAPS HAD BEEN BACKED INTO BY ANOTHER VEHICLE NOT LEAVING VISIBLE DAMAGE, BUT CAUSING PRESSURE UNDERNEATH, OR THE HARSH MINNESOTA WINTER CAUSED THIS AS THEY ARE SEEING MANY THINGS BREAK.THERE ARE NO SIGNS OF ANY DAMAGE AND THEY REFUSED TO PUT IT UP ON THE JACK TO INSPECT. I DO NOT FEEL THAT FORD IS WILLING TO EVEN INVESTIGATE THEIR DEFECTIVE PARTS, IN FACT. I WAS TOLD THIS WAS NOT A WARRANTY PROBLEM BUT RATHER AN INSURANCE ISSUE. SINCE I DO NOT FEEL SAFE DRIVING WITH ALL OF THIS EXPOSED I HAVE TIED IT UP TO MY GRILL WITH TWINE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [31] => Array ( [CMPLID] => 1064333 [ODINO] => 10587624 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => EWA BEACH [STATE] => HI [VIN] => 1FMCU0J95EU [DATEA] => 20140510 [LDATE] => 20140510 [MILES] => 4000 [OCCURENCES] => 0 [CDESCR] => FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCURRED, THOUGH THIS TIME IT WAS WHILE I WAS PULLING INTO TRAFFIC. AGAIN, THE SAME WARNING LIGHT CAME ON. I ATTEMPTED TO TURN AND GET THE CAR HOME BUT, BEFORE I COULD DO THIS, THE CAR BEGAN TO SHAKE AGAIN AND THE ENGINE LOST POWER. THIS REQUIRED ANOTHER TOW TO THE DEALERSHIP FOR REPAIR; THE VEHICLE IS PRESENTLY IN THE SHOP. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 15 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [32] => Array ( [CMPLID] => 1068012 [ODINO] => 10593199 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140509 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => RICHMOND [STATE] => VT [VIN] => 1FMCU9J9XEU [DATEA] => 20140521 [LDATE] => 20140521 [MILES] => 9600 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [33] => Array ( [CMPLID] => 1068013 [ODINO] => 10593199 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140509 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => RICHMOND [STATE] => VT [VIN] => 1FMCU9J9XEU [DATEA] => 20140521 [LDATE] => 20140521 [MILES] => 9600 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [34] => Array ( [CMPLID] => 1068014 [ODINO] => 10593199 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140509 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => RICHMOND [STATE] => VT [VIN] => 1FMCU9J9XEU [DATEA] => 20140521 [LDATE] => 20140521 [MILES] => 9600 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [35] => Array ( [CMPLID] => 1068617 [ODINO] => 10593598 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140225 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => WAUKESHA [STATE] => WI [VIN] => 1FMCU0J95EU [DATEA] => 20140523 [LDATE] => 20140523 [MILES] => 200 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WOULD MAKE A GRINDING NOISE WHENEVER THE BRAKES WERE ENGAGED. THE CONTACT STATED THAT WHEN THE ENGINE WARM THE NOISE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 6,352. [CMPL_TYPE] => EVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [36] => Array ( [CMPLID] => 1074187 [ODINO] => 10597541 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140604 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => AIR BAGS [CITY] => MAHWAH [STATE] => NJ [VIN] => 1FMCU9J95EU [DATEA] => 20140611 [LDATE] => 20140611 [MILES] => 11000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [37] => Array ( [CMPLID] => 1074188 [ODINO] => 10597541 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140604 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRONIC STABILITY CONTROL [CITY] => MAHWAH [STATE] => NJ [VIN] => 1FMCU9J95EU [DATEA] => 20140611 [LDATE] => 20140611 [MILES] => 11000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [38] => Array ( [CMPLID] => 1074189 [ODINO] => 10597541 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140604 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT [CITY] => MAHWAH [STATE] => NJ [VIN] => 1FMCU9J95EU [DATEA] => 20140611 [LDATE] => 20140611 [MILES] => 11000 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [39] => Array ( [CMPLID] => 1076718 [ODINO] => 10604283 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140614 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => STONY BROOK [STATE] => NY [VIN] => 1FMCU0F77EU [DATEA] => 20140618 [LDATE] => 20140618 [MILES] => 13000 [OCCURENCES] => 0 [CDESCR] => THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [40] => Array ( [CMPLID] => 1076719 [ODINO] => 10604283 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140614 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY/WIPER [CITY] => STONY BROOK [STATE] => NY [VIN] => 1FMCU0F77EU [DATEA] => 20140618 [LDATE] => 20140618 [MILES] => 13000 [OCCURENCES] => 0 [CDESCR] => THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [41] => Array ( [CMPLID] => 1076720 [ODINO] => 10604283 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140614 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => STONY BROOK [STATE] => NY [VIN] => 1FMCU0F77EU [DATEA] => 20140618 [LDATE] => 20140618 [MILES] => 13000 [OCCURENCES] => 0 [CDESCR] => THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [42] => Array ( [CMPLID] => 1077254 [ODINO] => 10604615 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131221 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => JOHNSBURG [STATE] => IL [VIN] => 1FMCU9J96EU [DATEA] => 20140619 [LDATE] => 20140619 [MILES] => 6500 [OCCURENCES] => 0 [CDESCR] => DOORS WOULD NOT ALWAYS LATCH SHUT IN COLD WEATHER. NOTIFIED FORD SERVICE ON LINE AND PROVIDE A PHOTO OF THE PROBLEM. THEY SAID THEY WOULD GET BACK TO ME BUT NEVER DID. I FOLLOWED UP WITH FORD SERVICE A COUPLE MONTHS LATER AND THEY SAID TO TAKE THE VEHICLE IN TO MY DEALER. AFTER BRINGING THE VEHICLE IN MAY 2014 FOR THIS ISSUE, I FOUND OUT RECALL 14S03 EXISTED FROM THE DEALER. THEY INFORMED ME THEY APPLIED THE FIX BY ADJUSTING ALL DOOR HANDLES. THE PROBLEM WAS NOT RESOLVED AS IT'S NOW HAPPENING IN THE WARM WEATHER.COMPLAINED TO THE DEALER AND FORD SERVICE. TOOK THE VEHICLE BACK IN JUNE 2014 AND THE DEALER SAID THEY AGAIN ADJUSTED THE DOOR HANDLES. THE VEHICLE STILL HAS THE DOOR HANDLE PROBLEM WITH THE DOOR HANDLE STICKING AND THE DOOR NOT LATCHING. THE DOOR CAME OPEN WHILE BACKING OUT OF THE DRIVEWAY. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [43] => Array ( [CMPLID] => 1081546 [ODINO] => 10607616 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140701 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => NORTH AUGUSTA [STATE] => SC [VIN] => 1FMCU0J91EU [DATEA] => 20140701 [LDATE] => 20140701 [MILES] => 1152 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO THE SIDE OF THE INTERSTATE AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME WITH NO FURTHER PROBLEMS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [44] => Array ( [CMPLID] => 1082233 [ODINO] => 10608092 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20110401 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => LEETONIA [STATE] => OH [VIN] => 1FMCU9J90EU [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 2000 [OCCURENCES] => 0 [CDESCR] => THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIAL PROBLEM. I WOULD THINK IF THIS IS INVESTIGATED, CRASHES WITH CAUSES OF DRIVER INATTENTION WHEREAS A VEHICLE GOES OFF THE RIGHT SIDE OF THE ROAD OR LEFT OF CENTER, SENSITIVE STEERING MAYBE THE ROOT OF THE PROBLEM IN MANY CASES. THE VEHICLE HAS BEEN INSPECTED BY TWO FORD DEALERSHIPS AND FOUND NOTHING WRONG. I FEEL THIS IS A ENGINEERING PROBLEM SUCH AS THE IGNITION SWITCHES ON THE GM PRODUCTS. THIS WAS ALL POINTED OUT TO THE REGIONAL CUSTOMER SERVICE MANAGER HEATHER NABB. FORD'S RESPONSE TO THIS PROBLEM IS UNTIL THERE IS A "FAILURE", THERE IS NOTHING THEY WILL DO. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [45] => Array ( [CMPLID] => 1082245 [ODINO] => 10608103 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131215 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => TAMP [STATE] => FL [VIN] => 1FMCU0G95EU [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 275 [OCCURENCES] => 0 [CDESCR] => CAR IS FOR MY WIFE'S USAGE MAINLY. I DROVE THE CAR A FEW DAYS LATER AND NOTICED THAT THE BRAKE PEDAL IS: TOO HIGH, (TOO CLOSE TO DRIVER'S REACH (FOOT), TO SMALL ANT TOO CLOSE TO THE ACELERATOR PEDAL. WHEN YOU SHIFT YOUR RIGHT FOOT FROM ACCELERATION TO BRAKING, I TOUCH THE SIDE OF THE BRAKE RUBBER PAD MANY TIMES AND NEED TO MAKE SURE I AM FULLY ON THE BRAKE PAD. THE PREVIOUS CAR WAS A 2012 FORD ESCAPE. NO PROBLEMS LIKE THIS. WE HAD MANY OTHER VEHICLES AND NEVER HAD THIS SITUATION. I AM 5' 10" 175 LBS., AND NEVER DRIVE CLOSE TO THE STEERING WHEEL. I HAVE CALLED FORD M. C. AND NO HELP OR CONCERN. THE SELLING DEALER SAYS THAT THEY CAN NOT DO ANYTHING....I AM FIRMLY CONVINCED THAT THE CAR DESIGNERS CAN MAKE A QUICK CHANGE TO CORRECT THIS PROBLEM. HOW MANY ACCIDENTS COULD BE PREVENTED ? OTHER PERSONS AGREE WITH THIS PROBLEM. TANK YOU, SERAFÍN A. GAUDÉNS [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 45 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [46] => Array ( [CMPLID] => 1082634 [ODINO] => 10608385 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140303 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => GREAT FALLS [STATE] => MT [VIN] => [DATEA] => 20140706 [LDATE] => 20140706 [MILES] => 80 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING MY VEHICLE IT'S APPROCH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEEL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEEL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEEL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDNT LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [47] => Array ( [CMPLID] => 1082635 [ODINO] => 10608385 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140303 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => GREAT FALLS [STATE] => MT [VIN] => [DATEA] => 20140706 [LDATE] => 20140706 [MILES] => 80 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING MY VEHICLE IT'S APPROCH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEEL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEEL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEEL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDNT LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [48] => Array ( [CMPLID] => 1082636 [ODINO] => 10608385 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140303 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EQUIPMENT ADAPTIVE [CITY] => GREAT FALLS [STATE] => MT [VIN] => [DATEA] => 20140706 [LDATE] => 20140706 [MILES] => 80 [OCCURENCES] => 0 [CDESCR] => WHILE DRIVING MY VEHICLE IT'S APPROCH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEEL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEEL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEEL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDNT LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 40 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [49] => Array ( [CMPLID] => 1082748 [ODINO] => 10608468 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140706 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => MILFORD [STATE] => MI [VIN] => 1FMCUOJZOE [DATEA] => 20140706 [LDATE] => 20140706 [MILES] => 11249 [OCCURENCES] => 0 [CDESCR] => A WARNING MESSAGE CAME ON SAYING THAT THE BRAKE FLUID WAS LOW, AND THAT I NEEDED TO TAKE THE CAR TO A DEALER. I DROVE HOME, A SHORT DISTANCE, AND DECIDED TO CHECK THE FLUID MYSELF. WHEN I OPENED THE HOOD I FOUND THE BRAKE FLUID RESERVOIR SITTING ON TOP OF THE ENGINE TIPPED DOWN SO THAT FLUID WAS NOT AVAILABLE TO THE BRAKE LINES. THERE WAS SOME FLUID LEFT BUT MOST HAD BEEN LOST. THE WARNING CAME ON WITHIN A FEW 100 YARDS OF MY HOME, IF I HAD BEEN ON A TRIP OR AT HIGHWAY SPEEDS THIS COULD HAVE BEEN VERY BAD. THE CAR WILL GO TO A DEALERSHIP TOMORROW. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [50] => Array ( [CMPLID] => 1083062 [ODINO] => 10608665 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140706 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => TIRES [CITY] => GROSSE POINTE [STATE] => MI [VIN] => 1FMCU0JX9EU [DATEA] => 20140707 [LDATE] => 20140707 [MILES] => 1380 [OCCURENCES] => 0 [CDESCR] => HAVE A ONE MONTH OLD 2014 FORD ESCAPE WITH 1,380 MILES ON IT. WHILE DRIVING WEST ON NEWLY PAVED I-94 IN ST. CLAIR COUNTY, MY TIRE PRESSURE WARNING LIGHT CAME ON. TEN MINUTES LATER MY REAR PASSENGER TIRE BLEW IN FOUR SPOTS AROUND THE INSIDE OF THE TIRE. THE FORD DEALER TOLD ME I RAN OVER SOMETHING AND DISMISSED IT. I'VE HAD BLOWOUTS AND FLAT TIRES BEFORE BUT NOTHING WHERE THE INSIDE OF THE TIRE FAILS IN FOUR PLACES. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [51] => Array ( [CMPLID] => 1083224 [ODINO] => 10608786 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140702 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => CHCIAGO [STATE] => IL [VIN] => 1FMCU0GX2EU [DATEA] => 20140707 [LDATE] => 20140707 [MILES] => 1185 [OCCURENCES] => 0 [CDESCR] => THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [52] => Array ( [CMPLID] => 1086127 [ODINO] => 10610860 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140106 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EXTERIOR LIGHTING [CITY] => INDEPENDENCE [STATE] => KY [VIN] => 1FMCU0J98EU [DATEA] => 20140715 [LDATE] => 20140715 [MILES] => 1000 [OCCURENCES] => 0 [CDESCR] => 2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD HAS FIXED THE BUG IN VEHICLES MANUFACTURED AFTER 12/1/2014 BUT HAS NOT PROVIDED A FIX FOR THE PROBLEM AND THE 4/2014 DEALER NOTICE INSTRUCTS THE DEALER NOT TO ATTEMPT A REPAIR. "4791 - 2014 ESCAPE 2014 FOCUS - ILLUMINATION DIMMER SETTING REVERTS BACK TO BRIGHT SOME 2014 ESCAPE VEHICLES BUILT ON OR BEFORE 12/01/2013 AND 2014 FOCUS VEHICLES BUILT ON OR BEFORE 12/08/2013 MAY EXHIBIT THE ILLUMINATION DIMMER SETTING REVERTING BACK TO BRIGHT AFTER A KEY CYCLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION THROUGH THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW SERVICE PROCEDURE AND/OR PARTS ARE AVAILABLE, DO NOT ATTEMPT REPAIR. MONITOR OASIS FOR UPDATES." THE FIX HAS OBVIOUSLY BEEN FOUND AS VEHICLES MANUFACTURED AFTER 12/1/2013 DO NOT HAVE THE PROBLEM, BUT IT APPEARS THAT FORD HAS NO INTENTION OF PROVIDING A REMEDY FOR THE OWNERS OF THE AFFECTED VEHICLES. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [53] => Array ( [CMPLID] => 1090157 [ODINO] => 10616732 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140515 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => HARRISBURG [STATE] => PA [VIN] => 1FMCU9GX9EU [DATEA] => 20140728 [LDATE] => 20140728 [MILES] => 1500 [OCCURENCES] => 0 [CDESCR] => 2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY HAS ~3000 MILES ON THE ODOMETER. I HAVE HEARD THAT AN INVESTIGATION IS UNDERWAY FOR WHAT SOUNDS LIKE A SIMILAR ISSUE WITH F150'S WITH A DIFFERENT ECOBOOST ENGINE - RELATED? [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [54] => Array ( [CMPLID] => 1092451 [ODINO] => 10618315 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => Y [FAILDATE] => 20140801 [FIRE] => N [INJURED] => 2 [DEATHS] => 0 [COMPDESC] => SEAT BELTS [CITY] => ANN ARBOR [STATE] => MI [VIN] => 1FMCU9G91EU [DATEA] => 20140802 [LDATE] => 20140802 [MILES] => 4500 [OCCURENCES] => 0 [CDESCR] => MY CAR WAS STOPPED IN TRAFFIC AND SOME ONE HIT IT FROM BACK COMING AT A SPEED OF APPROX. 35-40 MILES/HOUR. DRIVER AND FRONT PASSENGERS HIT THEIR FACES AND KNEES ON DASHBOARD. BOTH SEAT BELTS (DRIVER SIDE AND PASSENGER SIDE) DID NOT RESTRAIN AND STOP PASSENGERS MOVING FORWARD. WE HAVE NOTICED THIS PROBLEM ON BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ON THIS CAR (2014 FORD ESCAPE SE) SINCE WE HAVE OWNED THIS CAR THAT BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ARE VERY LOSE AND DOES NOT RESTRAIN WHEN PULLED SUDDENLY. THIS CAUSED THE BRUISING OF FACES AND KNEES OF PASSENGERS IN THIS ACCIDENT. IF SEAT BELTS WERE WORKING PROPERLY AND RESTRAINING PROPERLY THIS WOULD NOT HAVE HAPPENED. THIS PROBLEM COULD HAVE BEEN WORSE OR LIFE THREATENING IF A SIMILAR ACCIDENT WOULD HAVE OCCURRED ON A HIGHWAY. I NOW HAVE TOLD A FORD DEALER TO CHECK IT. I AM NOT SURE IF THIS PROBLEM IS ONLY ON MY CAR OR OTHER 2014 FORD ESCAPE SE MODEL OF CARS. THIS NEEDS TO BROUGHT TO THE ATTENTION OF MANUFACTURER(FORD) TO RECALL AND FIX THIS PROBLEM IF IT IS TRUE FOR ALL OF THIS MODEL OF CARS. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [55] => Array ( [CMPLID] => 1093891 [ODINO] => 10619336 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140530 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => OMAHA [STATE] => NE [VIN] => [DATEA] => 20140806 [LDATE] => 20140806 [MILES] => 5000 [OCCURENCES] => 0 [CDESCR] => POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [56] => Array ( [CMPLID] => 1093892 [ODINO] => 10619336 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140530 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => OMAHA [STATE] => NE [VIN] => [DATEA] => 20140806 [LDATE] => 20140806 [MILES] => 5000 [OCCURENCES] => 0 [CDESCR] => POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [57] => Array ( [CMPLID] => 1097244 [ODINO] => 10625729 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140727 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => FLEMINGTON [STATE] => NJ [VIN] => 1FMCU9J95EU [DATEA] => 20140816 [LDATE] => 20140816 [MILES] => 5595 [OCCURENCES] => 0 [CDESCR] => TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [58] => Array ( [CMPLID] => 1097245 [ODINO] => 10625729 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140727 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VEHICLE SPEED CONTROL [CITY] => FLEMINGTON [STATE] => NJ [VIN] => 1FMCU9J95EU [DATEA] => 20140816 [LDATE] => 20140816 [MILES] => 5595 [OCCURENCES] => 0 [CDESCR] => TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 65 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [59] => Array ( [CMPLID] => 1099926 [ODINO] => 10627647 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20131114 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => FARMINGVILLE [STATE] => NY [VIN] => 1FMCU9GXEUA [DATEA] => 20140822 [LDATE] => 20140822 [MILES] => 2000 [OCCURENCES] => 0 [CDESCR] => 11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [60] => Array ( [CMPLID] => 1100151 [ODINO] => 10627810 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140712 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => TRAVERSE CITY [STATE] => MI [VIN] => 1FMCU9J96EU [DATEA] => 20140824 [LDATE] => 20140824 [MILES] => 5500 [OCCURENCES] => 0 [CDESCR] => SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER¿¿S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 70 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [61] => Array ( [CMPLID] => 1100609 [ODINO] => 10628129 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140824 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => GRAND PRAIRIE [STATE] => TX [VIN] => 1FMCU0GX6EU [DATEA] => 20140825 [LDATE] => 20140825 [MILES] => 4155 [OCCURENCES] => 0 [CDESCR] => STEERING WHEEL SUDENDDLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [62] => Array ( [CMPLID] => 1100914 [ODINO] => 10628346 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140822 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => GILBERT [STATE] => AZ [VIN] => 1FAHP35N29W [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 13400 [OCCURENCES] => 0 [CDESCR] => I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [63] => Array ( [CMPLID] => 1101056 [ODINO] => 10628461 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140822 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => AMBLER [STATE] => PA [VIN] => 1FMCU0G97EU [DATEA] => 20140826 [LDATE] => 20140826 [MILES] => 4800 [OCCURENCES] => 0 [CDESCR] => PULLED AWAY FROM A TRAFFIC LIGHT. THE ESCAPE LOST ALL FORWARD MOTION. ENGINE CONTINUED TO RUN BUT THERE WAS NO FORWARD MOVEMENT. VEHICLE HAD TO BE TOWED FROM THE LOCATION. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 35 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [64] => Array ( [CMPLID] => 1102145 [ODINO] => 10629203 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140827 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => EQUIPMENT:AIR CONDITIONER [CITY] => BALLWIN [STATE] => MO [VIN] => [DATEA] => 20140828 [LDATE] => 20140828 [MILES] => 200 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [65] => Array ( [CMPLID] => 1102146 [ODINO] => 10629203 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140827 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => BALLWIN [STATE] => MO [VIN] => [DATEA] => 20140828 [LDATE] => 20140828 [MILES] => 200 [OCCURENCES] => 0 [CDESCR] => TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 30 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [66] => Array ( [CMPLID] => 1102852 [ODINO] => 10629700 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140825 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STRUCTURE:BODY [CITY] => JOHNSBURG [STATE] => IL [VIN] => 1FMCU9J96EU [DATEA] => 20140831 [LDATE] => 20140831 [MILES] => 16000 [OCCURENCES] => 0 [CDESCR] => THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [67] => Array ( [CMPLID] => 1102853 [ODINO] => 10629700 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140825 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => JOHNSBURG [STATE] => IL [VIN] => 1FMCU9J96EU [DATEA] => 20140831 [LDATE] => 20140831 [MILES] => 16000 [OCCURENCES] => 0 [CDESCR] => THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [68] => Array ( [CMPLID] => 1103205 [ODINO] => 10629969 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => ESCAPE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140802 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => WHEELS [CITY] => QUEENS VILLAGE [STATE] => NY [VIN] => 1FMCU0GX7EU [DATEA] => 20140902 [LDATE] => 20140902 [MILES] => 9504 [OCCURENCES] => 0 [CDESCR] => MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) ford escape Problems

ford escape Problems

ford escape 2014 Complaints

SUSPENSION

picked up my brand new car, ford escape s 2014, and had the ac system running, when i turned the ac of a strange noise was audible from the rear end of the car. i took the car back to the dealership and was told it would be an easy fix. apparently two screws had to be tightened at the shock and suspension. after leaving the dealership with the fixed car it took about 10 min to hear the noise again. there is obviously a problem. i will take the care back again to see what the next step is. very disappointed.

Reported in: RICHARDSON TX || Crash: N || VIN #:

VISIBILITY/WIPER

each time the drivers outside mirror is tucked or folded in and returned to its driving position the mirror does not return to the same position and must be readjusted for the driver to have proper and safe vision to the rear of the vehicle. the mirror housing returns to the correct position, but the mirror inside the housing does not return to its proper position. this is a manual folding mirror with electrically operated mirror adjustment. i called ford and they and the dealer said there is no fix. this is a safety hazard if you forget to adjust the mirror or get distracted trying to adjust it while driving.

Reported in: SAINT AUGUSTINE FL || Crash: N || VIN #: 1FMCU0J98EU

POWER TRAIN

tl* the contact owns a 2014 ford escort. the contact stated that the vehicle would hesitate and stall when driving 45 mph and above. the contact took the vehicle the vehicle to the dealer, who stated that the vehicle was being driven too slowly. the contact was advised to apply the accelerator harder when accelerating from a complete stop. the dealer also acknowledged that they were aware of a transmission issue with the make and model but they were unable to repair the issue. the manufacturer was contacted but did not provide any assistance. the failure mileage was 1,000. the vin was not available.

Reported in: PINON HILLS CA || Crash: N || VIN #: 1FADP3K23EL

ELECTRICAL SYSTEM

first time (while driving)instrument cluster needles jumped, display read p transmission not in park. cycle repeated a couple of times then cluster light turned off and needles went to off position. display only read prnd and mileage. car taken to dealer on11-7-13. cluster replaced by dealer. picked car up from dealer 11-15-13. repair worked about four days and same cluster problems returned and became worse. multiple times cluster would not come on when starting, multiple times (while driving) car beeps and all warning lights turn on display reads service engine & p transmission not in park, cluster goes out while driving, multiple times. today, cluster won't turn on, cluster display is completely black, heater does not get hot, cannot change vent from defrost to dash, radio won't turn on automatically, display above radio- time is wrong & no temperature reading, rear view camera not working. car taken to dealer today.

Reported in: SARDINIA OH || Crash: N || VIN #: 1FMCU0F78EU

POWER TRAIN

first time (while driving)instrument cluster needles jumped, display read p transmission not in park. cycle repeated a couple of times then cluster light turned off and needles went to off position. display only read prnd and mileage. car taken to dealer on11-7-13. cluster replaced by dealer. picked car up from dealer 11-15-13. repair worked about four days and same cluster problems returned and became worse. multiple times cluster would not come on when starting, multiple times (while driving) car beeps and all warning lights turn on display reads service engine & p transmission not in park, cluster goes out while driving, multiple times. today, cluster won't turn on, cluster display is completely black, heater does not get hot, cannot change vent from defrost to dash, radio won't turn on automatically, display above radio- time is wrong & no temperature reading, rear view camera not working. car taken to dealer today.

Reported in: SARDINIA OH || Crash: N || VIN #: 1FMCU0F78EU

STEERING

i was driving to pick up my daughter from school and the car steering stiffened up. i was in the parking lot so luckily nothing happened. i stopped and restarted the car but it was still stiff that it was impossible to turn and take car out of the lot. i had to leave the car there and bring the kids home on my own. not what you can expect from a new car and certainly very luck y to not happen on the highway. ford saying it is a manufacturing defect and they forgot the harness in the power steering. it was then taken from a new car and placed on my car. i am not comfortable with it but they said they cannot give me a new car.

Reported in: TEANECK NJ || Crash: N || VIN #: 1FMCU9J94EU

STRUCTURE

i was traveling on the hwy at 70mph and heard what sounded like a shotgun blast. i looked around and heard what ended up being glass falling into my rear seat. my rear panoramic glass had shattered and blown upward in a way i've never seen before and i had no idea what caused it, as there were only clothes and a box in the rear seat. i took it to ford and made a claim which was denied. i am confident this problem is a manufacturing defect, but ford says this breakage would only happen upon installation due to using tempered glass. i don't believe that because nothing hit mine and still, it shattered. i also have a leaking roof, which may be related to this problem.

Reported in: POMONA PARK FL || Crash: N || VIN #: 1FMCU0J97EU

VISIBILITY

i was traveling on the hwy at 70mph and heard what sounded like a shotgun blast. i looked around and heard what ended up being glass falling into my rear seat. my rear panoramic glass had shattered and blown upward in a way i've never seen before and i had no idea what caused it, as there were only clothes and a box in the rear seat. i took it to ford and made a claim which was denied. i am confident this problem is a manufacturing defect, but ford says this breakage would only happen upon installation due to using tempered glass. i don't believe that because nothing hit mine and still, it shattered. i also have a leaking roof, which may be related to this problem.

Reported in: POMONA PARK FL || Crash: N || VIN #: 1FMCU0J97EU

UNKNOWN OR OTHER

picked up 2014 ford escape 1.6 ecoboost- october 2013- engine rpm' s rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from c to h then back to c. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. due to no heat inside vehicle. freeze every day driving to work.. by the time i get to work it finally heats up- approx. 20 min drive. pulled in driveway from work- 20 min drive and car was overheating- buffalo ny - taking car in today with list of issues.

Reported in: HAMBURG NY || Crash: N || VIN #: 1FMCU9JXXEU

POWER TRAIN

picked up 2014 ford escape 1.6 ecoboost- october 2013- engine rpm' s rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from c to h then back to c. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. due to no heat inside vehicle. freeze every day driving to work.. by the time i get to work it finally heats up- approx. 20 min drive. pulled in driveway from work- 20 min drive and car was overheating- buffalo ny - taking car in today with list of issues.

Reported in: HAMBURG NY || Crash: N || VIN #: 1FMCU9JXXEU

SERVICE BRAKES

picked up 2014 ford escape 1.6 ecoboost- october 2013- engine rpm' s rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from c to h then back to c. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. due to no heat inside vehicle. freeze every day driving to work.. by the time i get to work it finally heats up- approx. 20 min drive. pulled in driveway from work- 20 min drive and car was overheating- buffalo ny - taking car in today with list of issues.

Reported in: HAMBURG NY || Crash: N || VIN #: 1FMCU9JXXEU

ENGINE AND ENGINE COOLING

due to cold weather, walked out and started car, right foot on brake, right index finger on starter button, left foot on outside parking lot and left hand holding cell phone. after starting car, closed door, went back into office for over 3-5 minutes, did five web searches before sister who works in office came in to my office and told me my car had backed a perfect u, missed 6 vehicles parked outside and hit our office building. my car is just the distance of the sidewalk and wall plus a few feet with window between us, i heard the car running while in office. when i got to car out side it was in reverse, doors locked and idling, no explanation of how it went from opposite direction than direction i pulled in, missed all vehicles. ford says there is nothing wrong with my car, i had three additional people in my office pictures and video of tracks that are verification that it did it by itself, as best we can figure the park assist took over, had i accidentally knocked it into reverse it would have started backing up with me half in and half out of the car, also am sure that it was in park as can't start it in reverse, i am frustrated with the dealership here that is not really willing to figure out what actually happened, all they will tell me is the check engine light didn't come on. i am requesting information as to whether or not this has been reported by anyone else and where i might be able to get further information as to what can be checked out to figure out what might have made it start moving on it's own.

Reported in: HELENA MT || Crash: Y || VIN #: 1FMCU9J95EU

VISIBILITY/WIPER

this is the 3rd time when the windshield wiper has failed for my new 2014 ford escape. the passenger side wiper did not move when turn on the wiper and the driver side will move once and stuck at the up right position. after it got stuck, it'll not respond to any wiper controls. i shut down my engine and the wiper then retracted to the off position. sent the car to the dealer last saturday but nothing was done since they couldn't replicated the problem.

Reported in: HOLTSVILLE NY || Crash: N || VIN #: 1FMCU9J93EU

POWER TRAIN

when the vehicle is between 1400-1600 rpm it starts to vibrate and drives rough. is this usual? had it to two different dealerships and complained to ford. no satisfaction!!

Reported in: THE VILLAGES FL || Crash: N || VIN #: TO BE PROVI

ENGINE

when the vehicle is between 1400-1600 rpm it starts to vibrate and drives rough. is this usual? had it to two different dealerships and complained to ford. no satisfaction!!

Reported in: THE VILLAGES FL || Crash: N || VIN #: TO BE PROVI

ENGINE AND ENGINE COOLING

the car takes approximately 18-22 minutes to attain a safe and proper inside vehicle temperature. even with a remote start installed it will usually two starts for the car to reach a temperature that is not dangerous to my infant nephew. i can no longer pick him up without warming car up for half an hour. i brought back to fullerton ford dealership in nj and was told by service manager [xxx] that he had the same problem with his escape. he was able to just get another car. the average person like myself is told to contact ford corporate and file a complaint. i asked if it was possible to get another ford escape or edge ad was told by sales manager [xxx] i would loose my initial down payment of 4000 dollars, they also said they would need another 4000 dollars and increased payments. nothing i can do except leave car in driveway during winter and make payments. the service invoice clearly states "no fix available". yet they continue to sell this vehicle to general public and dupe us. the dealerships that continue to sell this vehicle should be boycotted and held responsible. they have also lied about mpg on sticker. they claim it will be between 26-32 mpg. total lie. they blamed the winter fuel mixture. i tried a higher octane and still have no success. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: PISCATAWAY NJ || Crash: N || VIN #: 1FMCU0GX9EU

POWER TRAIN

vehicle was stopped at intersection. upon attempting to initiate right turn, engine suddenly revved as if in neutral gear, and vehicle had no acceleration. dealer diagnosed a left-side axle seal leak and said that transmission fluid was "all over". when asked if this was unusual for a new vehicle, dealer remarked that it was not, and said that it was the third seal leak they had seen in a week.

Reported in: BERKLEY MI || Crash: N || VIN #: 1FMCU9J98EU

SUSPENSION

i bought this vehicle from stivers ford in montgomery, al. on jan. 20, 2014. this vehicle shake at low speed and high speed. i told by dealership that it would stop but it has gotten worse. this vehicle ride worst than the 2006 model i traded in.

Reported in: MONTGOMERY AL || Crash: N || VIN #: 1FMCU0F77EU

EXTERIOR LIGHTING

7/12/13 we purchased new 2014 ford escape titanium which did not have daytime running lights (drl) a safety feature. the dealer, herb chambers, westborough, ma., said at my expense ford would install drl when i came in for service on 12/11/2013. this was not the case. ford will only install drl on fleet escape vehicles but not on personal escapes. ford customer service has assigned a case # (cas-3967188-c7s8m6) to my concerns and are adamant. they won't upgrade my new car & if i install drl (aftermarket item) they will void my extended new car warranty. they refuse to explain why there is this policy which prevents adding a safety feature, at the owners expense, to their escapes sold for personal use. their practice is discriminatory & decreases vehicle crash avoidance parameters.

Reported in: UPTON MA || Crash: N || VIN #: 1FMCU9J92EU

EXTERIOR LIGHTING

update on odi number 10567429. ford case # [xxx]. ford will not, at my expense, allow the dealer to install either ford oem daytime running lights (drl) in my new vehicle or an after market product. they say any such install by dealer or others will void my extended new car warranty. i was in maine last week & in a snow squall at noon & was almost killed by a logging truck who could not see my vehicle because of poor visibility. can ford be pressured to allow this install without penalty & at no cost to them???? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: UPTON MA || Crash: N || VIN #: 1FMCU9J92EU

EXTERIOR LIGHTING

the dash lights will not dim automatically as described in the manual as well as from ford technicians. they are on full bright all the time. an analogy would be like having an oncoming car having its headlights on high beam at night and therefore be blinding. there is a manual override to adjust but this must be done every time the car is started. i talked to a ford rep and was told, "nothing is perfect, deal with it". the local service department has no knowledge on how to repair it as ford has yet to issue an advisory. i would think ford would want its sophisticated cars to work correctly. we will see.

Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 1FMCU0GX0EU

ELECTRICAL SYSTEM

the dash lights will not dim automatically as described in the manual as well as from ford technicians. they are on full bright all the time. an analogy would be like having an oncoming car having its headlights on high beam at night and therefore be blinding. there is a manual override to adjust but this must be done every time the car is started. i talked to a ford rep and was told, "nothing is perfect, deal with it". the local service department has no knowledge on how to repair it as ford has yet to issue an advisory. i would think ford would want its sophisticated cars to work correctly. we will see.

Reported in: OKLAHOMA CITY OK || Crash: N || VIN #: 1FMCU0GX0EU

EXTERIOR LIGHTING

the 2014 ford escape has a software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. after 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. more than an inconvenience, this bug is potentially dangerous. if a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. ford will not acknowledge the design bug at this time because they do not think it bothers enough customers. i am filing this complaint because if a driver happens to become tired of dimming the instrument panel each night or if they simply forget to dim them one time, they could become unwittingly distracted by the interior brightness and cause a traffic incident. i believe this is a legitimate safety concern and would like to see ford be encouraged to address it.

Reported in: DALLAS TX || Crash: N || VIN #: 1FMCU0J91EU

ELECTRICAL SYSTEM

the 2014 ford escape has a software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. after 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. more than an inconvenience, this bug is potentially dangerous. if a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. ford will not acknowledge the design bug at this time because they do not think it bothers enough customers. i am filing this complaint because if a driver happens to become tired of dimming the instrument panel each night or if they simply forget to dim them one time, they could become unwittingly distracted by the interior brightness and cause a traffic incident. i believe this is a legitimate safety concern and would like to see ford be encouraged to address it.

Reported in: DALLAS TX || Crash: N || VIN #: 1FMCU0J91EU

ENGINE

leased this vehicle in august, 2013. since day one i have noticed an exhaust smell in cabin when the vehicle is put into reverse and occasionally when driving at low speeds. i am sensitive to odors in general and my family members only smelled it occasionally, so i disregarded until recently the odors are becoming stronger inside the cabin and not clearing when windows are lowered to air out. i will bring this to the attention of my ford dealership when it goes in for maintenance service when it reaches 10,000 miles, but maybe sooner to have it looked at.

Reported in: FOXBORO MA || Crash: N || VIN #:

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

tl* the contact owns a 2014 ford escape. the contact stated that the heating system and the defroster failed. the automatic remote also failed to activate the system heat. the contact had to let the engine run for a few minutes to be able to heat the vehicle. the dealer performed a diagnostic which was unable to locate a failure code therefore the dealer advised the contact that there was not a fix for the heating failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 1,500 and the current mileage was 2,400.

Reported in: PISCATOWAY NJ || Crash: N || VIN #: 1FMCU0GX9EU

ENGINE

i bought a new ford escape in february 2014. since day one i have noticed an exhaust smell in cabin when the vehicle is put into reverse and occasionally when driving at low speeds. similar to what other customer complained. i will bring this to the attention of my ford dealership when it goes in for maintenance service when it reaches 10,000 miles, but maybe sooner to have it looked at.

Reported in: EASTON PA || Crash: N || VIN #: 1FMCU9J94EU

VISIBILITY/WIPER

on february 3, 2014 while driving on i-95 a stone flew up off the road and cracked the windshield. had the windshield repaired by safelite. on march 12, 2014 the same thing happened a second time on a different stretch of i-95. had safelite repair the windshield. this morning april 6, 2014 again on i-95 and the windshield got cracked for a third time. have driven for 53 years with only one cracked windshield previously and have had three within 62 days!!! greatly concerned that anything larger than a small pebble may cause the entire windshield to disintegrate while driving at 70 mph on the interstate. will take to ford dealer tomorrow or tuesday for them to examine.

Reported in: PALM COAST FL || Crash: N || VIN #: 1FMCU0F7XEU

ENGINE

vehicle stopped at stop sign. engine died. moved gear selector from drive to park and restarted with no further incident.

Reported in: HEATH TX || Crash: N || VIN #: 1FMCU0GXXEU

STRUCTURE:BODY

friday evening i noticed something hanging down from the front of my car. the hard plastic and what i will describe as fire resistant insulator was 1/2 off. the pink plastic bolt in the frame was broken and further back where it appears to have been attached with a metal bolt; the hole around it on the plastic was too large. now there are various electronic parts, belts, etc exposed. i was told by ford that something hit the car or perhaps had been backed into by another vehicle not leaving visible damage, but causing pressure underneath, or the harsh minnesota winter caused this as they are seeing many things break.there are no signs of any damage and they refused to put it up on the jack to inspect. i do not feel that ford is willing to even investigate their defective parts, in fact. i was told this was not a warranty problem but rather an insurance issue. since i do not feel safe driving with all of this exposed i have tied it up to my grill with twine.

Reported in: SCANDIA MN || Crash: N || VIN #: 1FMCU9J92EU

UNKNOWN OR OTHER

friday evening i noticed something hanging down from the front of my car. the hard plastic and what i will describe as fire resistant insulator was 1/2 off. the pink plastic bolt in the frame was broken and further back where it appears to have been attached with a metal bolt; the hole around it on the plastic was too large. now there are various electronic parts, belts, etc exposed. i was told by ford that something hit the car or perhaps had been backed into by another vehicle not leaving visible damage, but causing pressure underneath, or the harsh minnesota winter caused this as they are seeing many things break.there are no signs of any damage and they refused to put it up on the jack to inspect. i do not feel that ford is willing to even investigate their defective parts, in fact. i was told this was not a warranty problem but rather an insurance issue. since i do not feel safe driving with all of this exposed i have tied it up to my grill with twine.

Reported in: SCANDIA MN || Crash: N || VIN #: 1FMCU9J92EU

ENGINE

for the first incident, the car's warning light came on and said "engine failure - service immediately." i attempted to proceed to the dealer for service but, before i made it off of our street, the car began to shake and shudder violently, then died in the middle of the road. i was able to get it to coast to a small parking area. as it would not start again, it required a tow to the dealer. the dealer informed me that it was a sensor issue and ensured that it was repaired and would not happen again. today (may 10th) a similar issue occurred, though this time it was while i was pulling into traffic. again, the same warning light came on. i attempted to turn and get the car home but, before i could do this, the car began to shake again and the engine lost power. this required another tow to the dealership for repair; the vehicle is presently in the shop.

Reported in: EWA BEACH HI || Crash: N || VIN #: 1FMCU0J95EU

STEERING

while driving on highway i accidentally depressed the keyless start-stop button. the engine shut off, power steering and brakes were lost and engine would not restart by pushing start-stop button. i was able to slow car - with other cars close behind- shift gear shift to neutral and apply brake pedal so that start-stop button would restart engine. i have had ford dealership check keyless start-stop system and they indicate that system works as it should. start - stop button is located in drivers right knee area and is two inches from similar looking climate control button. power steering and brakes were lost with engine off and car in motion. i contacted ford motor company and they referred us to the dealership. this is a dangerous design flaw.

Reported in: RICHMOND VT || Crash: N || VIN #: 1FMCU9J9XEU

ENGINE

while driving on highway i accidentally depressed the keyless start-stop button. the engine shut off, power steering and brakes were lost and engine would not restart by pushing start-stop button. i was able to slow car - with other cars close behind- shift gear shift to neutral and apply brake pedal so that start-stop button would restart engine. i have had ford dealership check keyless start-stop system and they indicate that system works as it should. start - stop button is located in drivers right knee area and is two inches from similar looking climate control button. power steering and brakes were lost with engine off and car in motion. i contacted ford motor company and they referred us to the dealership. this is a dangerous design flaw.

Reported in: RICHMOND VT || Crash: N || VIN #: 1FMCU9J9XEU

ELECTRICAL SYSTEM

while driving on highway i accidentally depressed the keyless start-stop button. the engine shut off, power steering and brakes were lost and engine would not restart by pushing start-stop button. i was able to slow car - with other cars close behind- shift gear shift to neutral and apply brake pedal so that start-stop button would restart engine. i have had ford dealership check keyless start-stop system and they indicate that system works as it should. start - stop button is located in drivers right knee area and is two inches from similar looking climate control button. power steering and brakes were lost with engine off and car in motion. i contacted ford motor company and they referred us to the dealership. this is a dangerous design flaw.

Reported in: RICHMOND VT || Crash: N || VIN #: 1FMCU9J9XEU

SERVICE BRAKES

tl* the contact owns a 2014 ford escape. the contact stated while driving 45 mph the vehicle would make a grinding noise whenever the brakes were engaged. the contact stated that when the engine warm the noise would stop. the vehicle was taken to the dealer where the technician stated that the vehicle was functioning as designed. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 200. the current mileage was 6,352.

Reported in: WAUKESHA WI || Crash: N || VIN #: 1FMCU0J95EU

AIR BAGS

tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was stopped on a hill when the air bag, abs and electronic stability control indicators illuminated. the vehicle was taken to the dealer where they stated that the rcm needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 11,000.

Reported in: MAHWAH NJ || Crash: N || VIN #: 1FMCU9J95EU

ELECTRONIC STABILITY CONTROL

tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was stopped on a hill when the air bag, abs and electronic stability control indicators illuminated. the vehicle was taken to the dealer where they stated that the rcm needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 11,000.

Reported in: MAHWAH NJ || Crash: N || VIN #: 1FMCU9J95EU

SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT

tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was stopped on a hill when the air bag, abs and electronic stability control indicators illuminated. the vehicle was taken to the dealer where they stated that the rcm needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 11,000.

Reported in: MAHWAH NJ || Crash: N || VIN #: 1FMCU9J95EU

POWER TRAIN

the wipers stopped working correctly. with the headlights not on, the wipers would work erratically and not efficiently, causing an unsafe drive during rain. additionally, when the headlights were turned on, the wipers stopped working altogether. trying to ride home in the dark with no lights, nor wipers functioning correctly caused an unsafe situation. additionally, the signals and parking lights are dimming and not working properly. the car is presently at the dealer for two days- has not been looked at yet.

Reported in: STONY BROOK NY || Crash: N || VIN #: 1FMCU0F77EU

VISIBILITY/WIPER

the wipers stopped working correctly. with the headlights not on, the wipers would work erratically and not efficiently, causing an unsafe drive during rain. additionally, when the headlights were turned on, the wipers stopped working altogether. trying to ride home in the dark with no lights, nor wipers functioning correctly caused an unsafe situation. additionally, the signals and parking lights are dimming and not working properly. the car is presently at the dealer for two days- has not been looked at yet.

Reported in: STONY BROOK NY || Crash: N || VIN #: 1FMCU0F77EU

ELECTRICAL SYSTEM

the wipers stopped working correctly. with the headlights not on, the wipers would work erratically and not efficiently, causing an unsafe drive during rain. additionally, when the headlights were turned on, the wipers stopped working altogether. trying to ride home in the dark with no lights, nor wipers functioning correctly caused an unsafe situation. additionally, the signals and parking lights are dimming and not working properly. the car is presently at the dealer for two days- has not been looked at yet.

Reported in: STONY BROOK NY || Crash: N || VIN #: 1FMCU0F77EU

STRUCTURE:BODY

doors would not always latch shut in cold weather. notified ford service on line and provide a photo of the problem. they said they would get back to me but never did. i followed up with ford service a couple months later and they said to take the vehicle in to my dealer. after bringing the vehicle in may 2014 for this issue, i found out recall 14s03 existed from the dealer. they informed me they applied the fix by adjusting all door handles. the problem was not resolved as it's now happening in the warm weather.complained to the dealer and ford service. took the vehicle back in june 2014 and the dealer said they again adjusted the door handles. the vehicle still has the door handle problem with the door handle sticking and the door not latching. the door came open while backing out of the driveway.

Reported in: JOHNSBURG IL || Crash: N || VIN #: 1FMCU9J96EU

ENGINE

while driving down the interstate at 55 mph in heavy traffic, the engine suddenly started running extremely rough, jerking and lurching, while losing power. the "engine fault - service now" warning display illuminated and the engine stalled out. pulled to the side of the interstate and was able to restart the vehicle and drive home with no further problems.

Reported in: NORTH AUGUSTA SC || Crash: N || VIN #: 1FMCU0J91EU

STEERING

the vehicle's steering is too sensitive at higher speed. generally speaking above 65 mph any movement of the steering wheel will cause the vehicle to go that direction. when a correction is made, the vehicle goes the opposite way (too much) which tends to make vehicle feel and look as if it wanders on the roadway. from what i understand this is due to "electronic steering." many complains are found online of the same problem with other drivers. this is a dangerous crash causing problem and drivers need to be on high alert for this potential problem. i would think if this is investigated, crashes with causes of driver inattention whereas a vehicle goes off the right side of the road or left of center, sensitive steering maybe the root of the problem in many cases. the vehicle has been inspected by two ford dealerships and found nothing wrong. i feel this is a engineering problem such as the ignition switches on the gm products. this was all pointed out to the regional customer service manager heather nabb. ford's response to this problem is until there is a "failure", there is nothing they will do.

Reported in: LEETONIA OH || Crash: N || VIN #: 1FMCU9J90EU

SERVICE BRAKES

car is for my wife's usage mainly. i drove the car a few days later and noticed that the brake pedal is: too high, (too close to driver's reach (foot), to small ant too close to the acelerator pedal. when you shift your right foot from acceleration to braking, i touch the side of the brake rubber pad many times and need to make sure i am fully on the brake pad. the previous car was a 2012 ford escape. no problems like this. we had many other vehicles and never had this situation. i am 5' 10" 175 lbs., and never drive close to the steering wheel. i have called ford m. c. and no help or concern. the selling dealer says that they can not do anything....i am firmly convinced that the car designers can make a quick change to correct this problem. how many accidents could be prevented ? other persons agree with this problem. tank you, serafÍn a. gaudÉns

Reported in: TAMP FL || Crash: N || VIN #: 1FMCU0G95EU

ELECTRICAL SYSTEM

while driving my vehicle it's approch sensor went off. i thought it was due to being in traffic but then it went off on a constant high pitch squeel. it lasted for about 3 minutes then shut off. then when i was on the hands free telephone device through the ford consal it went off again and i could not stop the very high pitch squeel and i had to pull off the road and put it in park. then it happened while sitting at a stop sign. the squeel was so loud i wanted to take the vehicle to ford and ask for a refund. i could not stop the sound and it sounded like my speakers were on high but i couldnt lower the volume. this was a new vehicle and just drove it off the lot about a month or less. it hasn't happened since.

Reported in: GREAT FALLS MT || Crash: N || VIN #:

UNKNOWN OR OTHER

while driving my vehicle it's approch sensor went off. i thought it was due to being in traffic but then it went off on a constant high pitch squeel. it lasted for about 3 minutes then shut off. then when i was on the hands free telephone device through the ford consal it went off again and i could not stop the very high pitch squeel and i had to pull off the road and put it in park. then it happened while sitting at a stop sign. the squeel was so loud i wanted to take the vehicle to ford and ask for a refund. i could not stop the sound and it sounded like my speakers were on high but i couldnt lower the volume. this was a new vehicle and just drove it off the lot about a month or less. it hasn't happened since.

Reported in: GREAT FALLS MT || Crash: N || VIN #:

EQUIPMENT ADAPTIVE

while driving my vehicle it's approch sensor went off. i thought it was due to being in traffic but then it went off on a constant high pitch squeel. it lasted for about 3 minutes then shut off. then when i was on the hands free telephone device through the ford consal it went off again and i could not stop the very high pitch squeel and i had to pull off the road and put it in park. then it happened while sitting at a stop sign. the squeel was so loud i wanted to take the vehicle to ford and ask for a refund. i could not stop the sound and it sounded like my speakers were on high but i couldnt lower the volume. this was a new vehicle and just drove it off the lot about a month or less. it hasn't happened since.

Reported in: GREAT FALLS MT || Crash: N || VIN #:

SERVICE BRAKES

a warning message came on saying that the brake fluid was low, and that i needed to take the car to a dealer. i drove home, a short distance, and decided to check the fluid myself. when i opened the hood i found the brake fluid reservoir sitting on top of the engine tipped down so that fluid was not available to the brake lines. there was some fluid left but most had been lost. the warning came on within a few 100 yards of my home, if i had been on a trip or at highway speeds this could have been very bad. the car will go to a dealership tomorrow.

Reported in: MILFORD MI || Crash: N || VIN #: 1FMCUOJZOE

TIRES

have a one month old 2014 ford escape with 1,380 miles on it. while driving west on newly paved i-94 in st. clair county, my tire pressure warning light came on. ten minutes later my rear passenger tire blew in four spots around the inside of the tire. the ford dealer told me i ran over something and dismissed it. i've had blowouts and flat tires before but nothing where the inside of the tire fails in four places.

Reported in: GROSSE POINTE MI || Crash: N || VIN #: 1FMCU0JX9EU

UNKNOWN OR OTHER

the vehicle stalled with no warning, would not restart. have had for 6 weeks. has been at dealership and they cannot identify problem. 5 sensors are not communicating from the engine. they have changed computer it restarted and died again. ford insists they are going to fix it and are going to force me to take it back.

Reported in: CHCIAGO IL || Crash: N || VIN #: 1FMCU0GX2EU

EXTERIOR LIGHTING

2014 ford escape manufactured between 03/2013 & 12/2013 have a body control module software/hardware bug in which the interior instrument panel dimmer does not retain its manual dimmer settings. after 20-30 minutes with the vehicle powered off, the instrument cluster dimmer setting reverts to maximum brightness automatically. more than an inconvenience, this bug is potentially dangerous. if a driver perceives the instrument cluster to be too bright, the driver must manually dim the instrument panel every time it is dark enough that the exterior lights are required to drive. ford has fixed the bug in vehicles manufactured after 12/1/2014 but has not provided a fix for the problem and the 4/2014 dealer notice instructs the dealer not to attempt a repair. "4791 - 2014 escape 2014 focus - illumination dimmer setting reverts back to bright some 2014 escape vehicles built on or before 12/01/2013 and 2014 focus vehicles built on or before 12/08/2013 may exhibit the illumination dimmer setting reverting back to bright after a key cycle. engineering is currently investigating this condition through the quicker service fix (qsf) process. until a new service procedure and/or parts are available, do not attempt repair. monitor oasis for updates." the fix has obviously been found as vehicles manufactured after 12/1/2013 do not have the problem, but it appears that ford has no intention of providing a remedy for the owners of the affected vehicles.

Reported in: INDEPENDENCE KY || Crash: N || VIN #: 1FMCU0J98EU

ENGINE

2014 ford escape se awd with 1.6 ecoboost engine. infrequently upon full throttle acceleration the engine bogs down. while the engine does not stall, power disappears and then power/acceleration rebuilds. it has occurred twice in 3 months. vehicle currently has ~3000 miles on the odometer. i have heard that an investigation is underway for what sounds like a similar issue with f150's with a different ecoboost engine - related?

Reported in: HARRISBURG PA || Crash: N || VIN #: 1FMCU9GX9EU

SEAT BELTS

my car was stopped in traffic and some one hit it from back coming at a speed of approx. 35-40 miles/hour. driver and front passengers hit their faces and knees on dashboard. both seat belts (driver side and passenger side) did not restrain and stop passengers moving forward. we have noticed this problem on both seat belts (driver and passenger side) on this car (2014 ford escape se) since we have owned this car that both seat belts (driver and passenger side) are very lose and does not restrain when pulled suddenly. this caused the bruising of faces and knees of passengers in this accident. if seat belts were working properly and restraining properly this would not have happened. this problem could have been worse or life threatening if a similar accident would have occurred on a highway. i now have told a ford dealer to check it. i am not sure if this problem is only on my car or other 2014 ford escape se model of cars. this needs to brought to the attention of manufacturer(ford) to recall and fix this problem if it is true for all of this model of cars.

Reported in: ANN ARBOR MI || Crash: Y || VIN #: 1FMCU9G91EU

STEERING

power steering has gone out in this new vehicle 3 separate occasions. when looked at by a technician, they do not know what is wrong. been in the shop for over 20 days

Reported in: OMAHA NE || Crash: N || VIN #:

ELECTRICAL SYSTEM

power steering has gone out in this new vehicle 3 separate occasions. when looked at by a technician, they do not know what is wrong. been in the shop for over 20 days

Reported in: OMAHA NE || Crash: N || VIN #:

POWER TRAIN

travelling center lane on route 81, at 65 mph, car lost all throttle, felt like it came out of gear, while driving, and could not get into gear. managed to get off to shoulder. had a tractor trailer been behind me, there is no doubt they would've hit me. apparently the dealership had 3 other ford escapes with the same problem in their shop. another friend of mine just purchased her ford escape a couple of months ago, and she had the same problem. i feel this is a safety issue, as this happened while i was traveling at 65mph.

Reported in: FLEMINGTON NJ || Crash: N || VIN #: 1FMCU9J95EU

VEHICLE SPEED CONTROL

travelling center lane on route 81, at 65 mph, car lost all throttle, felt like it came out of gear, while driving, and could not get into gear. managed to get off to shoulder. had a tractor trailer been behind me, there is no doubt they would've hit me. apparently the dealership had 3 other ford escapes with the same problem in their shop. another friend of mine just purchased her ford escape a couple of months ago, and she had the same problem. i feel this is a safety issue, as this happened while i was traveling at 65mph.

Reported in: FLEMINGTON NJ || Crash: N || VIN #: 1FMCU9J95EU

STEERING

11/13. had car for 2 months. stopped for gas, fueled up got in to leave power steering gone. had to call husband to come get car as i could not turn the wheel. had vehicle towed to ford dealer. dealer not helpful, said they were able to see power steering was lost unable to fix. vehicle or computer somehow fixed itself? happened again 8/22/14. thankfully it happened in front of my home & did not need assistance. having vehicle towed to ford dealer in am.

Reported in: FARMINGVILLE NY || Crash: N || VIN #: 1FMCU9GXEUA

ENGINE

saturday, july 12 around 3:00 pm driving 70 mph on us 23 n, just south of north territorial road near ann arbor. the car suddenly lost power and the engine stopped. drifted to the shoulder in very heavy traffic and tried to restart. started and ran for 5 seconds and then stalled again. repeated several times with same result. called roadside assistance number and they said they would send a tow within 30 minutes. police stopped and asked if we needed help. left after we said tow was coming. a following car took all but one passenger to a gas station at north territorial because heavy 75 mph traffic passing inches from the driver¿¿s door was frightening and dangerous. tow truck took car to varsity ford in ann arbor and we continued to traverse city in the following car.

Reported in: TRAVERSE CITY MI || Crash: N || VIN #: 1FMCU9J96EU

STEERING

steering wheel sudenddly stopped working when i stopped at a gas station and gave an error message "steering assist fault service required". car is barely 3 months old.

Reported in: GRAND PRAIRIE TX || Crash: N || VIN #: 1FMCU0GX6EU

STEERING

i was waiting in line to enter the freeway. a yellow warning sign came on in the car, and then there was no control of the steering wheel. it locked. i was able to crank on it with all my strength, put on my hazard lights, and my daughter hung out the window to wave us over a few inches to the right. i then entered a safe lot to call roadside assistance. but, while i was on the phone with them, the yellow light went off, and the car steering wheel moved.

Reported in: GILBERT AZ || Crash: N || VIN #: 1FAHP35N29W

POWER TRAIN

pulled away from a traffic light. the escape lost all forward motion. engine continued to run but there was no forward movement. vehicle had to be towed from the location.

Reported in: AMBLER PA || Crash: N || VIN #: 1FMCU0G97EU

EQUIPMENT:AIR CONDITIONER

tl* the contact owns a 2014 ford escape. while driving 30 mph, the vehicle made an abnormal sound and stalled. the contact was able to restart the vehicle, but the failure persisted. the contact turned off the air conditioning to prevent the failure from recurring. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 200.

Reported in: BALLWIN MO || Crash: N || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2014 ford escape. while driving 30 mph, the vehicle made an abnormal sound and stalled. the contact was able to restart the vehicle, but the failure persisted. the contact turned off the air conditioning to prevent the failure from recurring. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 200.

Reported in: BALLWIN MO || Crash: N || VIN #:

STRUCTURE:BODY

the door handle stuck in the open position preventing the door from latching closed. the dealer has tried to resolve three times now and it's continues to get happen and in fact getting worse. ford`s customer relationship center has been notified beginning on january 19, 2014. last contact with ford`s customer relationship center was on august 26, 2014 with no resolution.

Reported in: JOHNSBURG IL || Crash: N || VIN #: 1FMCU9J96EU

UNKNOWN OR OTHER

the door handle stuck in the open position preventing the door from latching closed. the dealer has tried to resolve three times now and it's continues to get happen and in fact getting worse. ford`s customer relationship center has been notified beginning on january 19, 2014. last contact with ford`s customer relationship center was on august 26, 2014 with no resolution.

Reported in: JOHNSBURG IL || Crash: N || VIN #: 1FMCU9J96EU

WHEELS

my rear passenger tire has a groove cut around the inside of the tire wall and in about four spots cut right down to the threads. this has caused the tire to go flat. i have photos of the tire.

Reported in: QUEENS VILLAGE NY || Crash: N || VIN #: 1FMCU0GX7EU