chevrolet suburban 2013 Complaints

STRUCTURE:BODY

the left driver's side exterior mirror is restricted in its upward movement and will not move high enough to enable safe viewing of the blind side on the left of the car. the mirror is obstructed by the frame of the mirror assembly so it won't pivot into the frame to give a higher view.

Reported in: DENVER CO || Crash: N || VIN #: 1GNSKKE70DR

VISIBILITY:REARVIEW MIRRORS/DEVICES

the left driver's side exterior mirror is restricted in its upward movement and will not move high enough to enable safe viewing of the blind side on the left of the car. the mirror is obstructed by the frame of the mirror assembly so it won't pivot into the frame to give a higher view.

Reported in: DENVER CO || Crash: N || VIN #: 1GNSKKE70DR

VISIBILITY/WIPER

i will now list the quality/safety issues that i have taken my vehicle to al serra north for, and how many of the issues have been resolved and how many have not. also i will list the total number of days my vehicle has been out of my possession for these ?repairs.? that number is 12. 02/05/2013 third row left seat safety/latch issue. unresolved 03/06/2013 third row left seat safety/latch issue. unresolved 03/29/2013 third row left seat safety/latch issue. unresolved 04/03/2013 third row left seat safety/latch issue. unresolved 03/06/2013 crooked ?lt? decal on drivers side of vehicle. resolved 03/06/2013 gap between cargo area coat hanger and headliner. resolved 03/06/2013 my freaking hi-beam headlights did not work! resolved 03/29/2013 passenger-side mirror shakes at higher speed so you cannot see what is behind you. unresolved 04/03/2013 rattle in passengers side second row seat. unresolved.

Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 1GNSKJE74DR

EXTERIOR LIGHTING

i will now list the quality/safety issues that i have taken my vehicle to al serra north for, and how many of the issues have been resolved and how many have not. also i will list the total number of days my vehicle has been out of my possession for these ?repairs.? that number is 12. 02/05/2013 third row left seat safety/latch issue. unresolved 03/06/2013 third row left seat safety/latch issue. unresolved 03/29/2013 third row left seat safety/latch issue. unresolved 04/03/2013 third row left seat safety/latch issue. unresolved 03/06/2013 crooked ?lt? decal on drivers side of vehicle. resolved 03/06/2013 gap between cargo area coat hanger and headliner. resolved 03/06/2013 my freaking hi-beam headlights did not work! resolved 03/29/2013 passenger-side mirror shakes at higher speed so you cannot see what is behind you. unresolved 04/03/2013 rattle in passengers side second row seat. unresolved.

Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 1GNSKJE74DR

SEATS

i will now list the quality/safety issues that i have taken my vehicle to al serra north for, and how many of the issues have been resolved and how many have not. also i will list the total number of days my vehicle has been out of my possession for these ?repairs.? that number is 12. 02/05/2013 third row left seat safety/latch issue. unresolved 03/06/2013 third row left seat safety/latch issue. unresolved 03/29/2013 third row left seat safety/latch issue. unresolved 04/03/2013 third row left seat safety/latch issue. unresolved 03/06/2013 crooked ?lt? decal on drivers side of vehicle. resolved 03/06/2013 gap between cargo area coat hanger and headliner. resolved 03/06/2013 my freaking hi-beam headlights did not work! resolved 03/29/2013 passenger-side mirror shakes at higher speed so you cannot see what is behind you. unresolved 04/03/2013 rattle in passengers side second row seat. unresolved.

Reported in: COLORADO SPRINGS CO || Crash: N || VIN #: 1GNSKJE74DR

FUEL/PROPULSION SYSTEM

tl* the contact owns a 2013 chevrolet suburban. the contact stated while driving 19 mph, he traveled over a road bump and the vehicle stalled. the vehicle was taken to a dealer for diagnosis and the contact was informed that the fuel pump fuse would need to be replaced. the vehicle was repaired. two days later, the failure recurred. the vehicle was towed to the dealer and the contact was awaiting diagnosis. the failure and current mileage was 3,500.

Reported in: OAKLANG GARDEN NY || Crash: N || VIN #: 1GNWKMEG1DR

FUEL/PROPULSION SYSTEM

vehicle was picked up brand new from the dealership, with approximately 1/8 tank of fuel. the fuel tank was filled, and the following day, shortly after leaving for a trip, a grinding/rattling noise started. inspection under the vehicle revealed the front of the fuel tank was approximately 8-10 inches lower than the back, and the strap to secure the tank to the vehicle nearly on the ground. a metal guard on the inboard side of the tank was rubbing against the driveshaft, causing the noise when driving. after towing to a dealership, tank was fixed, and dealer service remedy stated "front fuel tank strap was not seated in frame, tank fell when filled up, tank and shield damaged, replaced fuel tank, front strap and shield front tank left side".

Reported in: NORTHVILLE MI || Crash: N || VIN #: 1GNWK5EG2DR

VEHICLE SPEED CONTROL

when braking or slowing down this suburban acts like it wants to keep going, like a jerking motion forward and back, making the stop hard, as if it is trying to accelerate and brake at the very same time, because the rpms are constantly moving up and down switching from v4 to v8 mode. going down hills and going up an short inclines the vehicle does the same jerking motion, forward and back until i come to a complete stop. when taking off and keeping a low speed under 35 mph the vehicle cannot maintain the speed, it acts like it wants to stop ( it never has died) but i have to punch the accelerator to get the vehicle to pick up its speed again. while i was in a school pick up line just coasting along around 10 mph, my foot was not on the accelerator or brake and the vehicle moved forward on its own. the issues seem to all happen at a low speed, from 0-40mph. i have taken this vehicle in to the chevrolet dealership on several occasions for the same issues as i have described above. each time they are unable to duplicate the issue. my biggest aggravation is that this vehicle does not do this every time i drive it, which makes it difficult to be duplicated. i am concerned that when i am coming to a stop that the vehicle will not stop and rear end another vehicle. this issue started around 2000 miles and has continued to this day, currently this vehicle has 7500 miles on it.

Reported in: HENDERSON TX || Crash: N || VIN #: 1GNSKJE75DR

SERVICE BRAKES

when braking or slowing down this suburban acts like it wants to keep going, like a jerking motion forward and back, making the stop hard, as if it is trying to accelerate and brake at the very same time, because the rpms are constantly moving up and down switching from v4 to v8 mode. going down hills and going up an short inclines the vehicle does the same jerking motion, forward and back until i come to a complete stop. when taking off and keeping a low speed under 35 mph the vehicle cannot maintain the speed, it acts like it wants to stop ( it never has died) but i have to punch the accelerator to get the vehicle to pick up its speed again. while i was in a school pick up line just coasting along around 10 mph, my foot was not on the accelerator or brake and the vehicle moved forward on its own. the issues seem to all happen at a low speed, from 0-40mph. i have taken this vehicle in to the chevrolet dealership on several occasions for the same issues as i have described above. each time they are unable to duplicate the issue. my biggest aggravation is that this vehicle does not do this every time i drive it, which makes it difficult to be duplicated. i am concerned that when i am coming to a stop that the vehicle will not stop and rear end another vehicle. this issue started around 2000 miles and has continued to this day, currently this vehicle has 7500 miles on it.

Reported in: HENDERSON TX || Crash: N || VIN #: 1GNSKJE75DR

FUEL/PROPULSION SYSTEM

when braking or slowing down this suburban acts like it wants to keep going, like a jerking motion forward and back, making the stop hard, as if it is trying to accelerate and brake at the very same time, because the rpms are constantly moving up and down switching from v4 to v8 mode. going down hills and going up an short inclines the vehicle does the same jerking motion, forward and back until i come to a complete stop. when taking off and keeping a low speed under 35 mph the vehicle cannot maintain the speed, it acts like it wants to stop ( it never has died) but i have to punch the accelerator to get the vehicle to pick up its speed again. while i was in a school pick up line just coasting along around 10 mph, my foot was not on the accelerator or brake and the vehicle moved forward on its own. the issues seem to all happen at a low speed, from 0-40mph. i have taken this vehicle in to the chevrolet dealership on several occasions for the same issues as i have described above. each time they are unable to duplicate the issue. my biggest aggravation is that this vehicle does not do this every time i drive it, which makes it difficult to be duplicated. i am concerned that when i am coming to a stop that the vehicle will not stop and rear end another vehicle. this issue started around 2000 miles and has continued to this day, currently this vehicle has 7500 miles on it.

Reported in: HENDERSON TX || Crash: N || VIN #: 1GNSKJE75DR

ELECTRICAL SYSTEM

tl* the contact owns a 2013 chevrolet suburban. the contact stated that while driving and making a right turn, the brakes would erroneously activate causing independent deceleration. the contact also indicated that the air bag warning light was illuminated and the horn had also failed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 36,000.

Reported in: VAN NUYS CA || Crash: N || VIN #: 1GNSCJE08DR

AIR BAGS

tl* the contact owns a 2013 chevrolet suburban. the contact stated that while driving and making a right turn, the brakes would erroneously activate causing independent deceleration. the contact also indicated that the air bag warning light was illuminated and the horn had also failed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 36,000.

Reported in: VAN NUYS CA || Crash: N || VIN #: 1GNSCJE08DR

SERVICE BRAKES

tl* the contact owns a 2013 chevrolet suburban. the contact stated that while driving and making a right turn, the brakes would erroneously activate causing independent deceleration. the contact also indicated that the air bag warning light was illuminated and the horn had also failed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 36,000.

Reported in: VAN NUYS CA || Crash: N || VIN #: 1GNSCJE08DR

SEAT BELTS

traveling in construction in merge lane tapped on breaks, drivers seat belt caught and did not release driver applied breaks to avoid collision with a merging semi. the seat belt tightened even more pulling the driver up out of the seat the back seat passenger had to release the belt after beating on the release latch. taken to dealership it was found that both front seat belts were binding and not releasing.

Reported in: ROCHELLE IL || Crash: N || VIN #: 1GNSKJE72DR

VISIBILITY/WIPER

chevrolet tahoe/suburban and gmc yukon/yukon xl units with the "blind zone system" in the driver's mirror do not properly adjust. the adjustable mirror lacks the ability to aim high enough to properly see the road behind you. comparing this mirror with the standard adjustable mirrors shows that the up and travel of the mirror is limited, perhaps by components located behind the mirror. this only affects the driver mirror and not the passenger side mirror. there is no way for me to properly adjust the mirror to provide proper visibility. dealer service personnel verified the mirror and controls were not malfunctioning; it just wasn't able to adjust high enough.

Reported in: WEST DES MOINES IA || Crash: N || VIN #: