chevrolet silverado 2500 Problems

chevrolet silverado 2500 2011 Complaints

TIRES

tl*the contact owns a 2011 chevrolet silverado 2500 equipped with mastercraft courser a/t tires, size the contact noticed that the vehicle had a shimmy and shake; he noticed major vibration. the failure progressively became worse. the vehicle was inspected by the dealership and the contact was informed that the tires were defective. the dealer stated that the tires could not be balanced as there was a defect in the tires. the tires were installed after the vehicle was delivered at the dealership. the contact called the tire manufacturer who offered to balance the tires but the contact refused as that method had been attempted twice by the dealership; there was no resolution at the time of the complaint. the current mileage was approximately 1,020. the failure mileage was approximately 68.

Reported in: BONDURANT IA || Crash: N || VIN #: 1GC1KXC81BF

POWER TRAIN

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

TRACTION CONTROL SYSTEM

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

EQUIPMENT

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

STEERING

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

SUSPENSION:FRONT

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

ELECTRONIC STABILITY CONTROL

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

ELECTRICAL SYSTEM

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

WHEELS

new vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). the shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. while this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. driver called onstar & they stated there were no fault codes in the system. several days later the same thing happened while driving at 70 mph. this time the driver nearly got into a roll over accident. he was able to get the vehicle to the side of the road. upon inspection there were again no mechanical issues. owner drove to dealer & was told to bring back the next day. owner inquired if vehicle was safe to drive & was told "i hope so" by the service technician. gm customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). owners son then looked on internet to see many people having the same issue in this model year vehicle. the son then found that a tsb was issued by gm to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the abs to activate violently. tsb# pit5037b. dealer was then told by owner about the tsb & dealer was not aware of tsb. repair was performed & the vehicle has not shook since. owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. total). if they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

Reported in: FILION MI || Crash: N || VIN #: 1GC2KYE81BZ

STEERING

when traveling on a gravel road or driving on some paved roads, the steering wheel of my truck pulls back and forth in my hand and grabs on bumps. this summer the problem was so severe i got under the truck to see what may be causing the movement. i found out there was no steering stabilizer shock installed on the truck. the brackets to house the stabilizer shock are there, but the steering stabilizer shock itself is not there. i took the truck to the dealer and was told by dealer that the truck doesn't come with a steering stabilizer shock. he didn't seem to know why the trucks don't come with the stabilizer shock, but there is an after-market part that the customer can order and they will install for about $200. i contacted general motors to ask for an explanation as to why such an important steering component was not provided in the truck. ramon from customer service called me to explain that the truck was "designed" without the steering stabilizer shock. there were brackets to house the shock included from the factory and indeed there is an after-market shock i could buy and have installed at my own expense. i argued that this was a safety issue and felt that this was a defective factory issue. the truck should come with the shock and it is not safe to drive under certain conditions without it. i don't believe people who are buying the new trucks are even aware that the steering stabilizer shock is missing. it will be just a matter of time before there is an accident caused by stable steering failure. i would like it put on record that if any injuries or accidents are caused by this "design" flaw, there should be recourse put directly upon the shoulders of general motors who delivered the trucks without this important part, who refuses to put the part on when the customer finds out, and does not even tell the customer that the part is not there.

Reported in: SHERIDAN OR || Crash: N || VIN #: 1GC1KYCG6BF

WHEELS

while towing a 5th wheel trailer at 60 mph, the right rear (passenger) wheel came off the truck. five of the eight wheel studs sheared off, three others lost their lug nuts. the trailer weight did not exceed the axle, wheel or tire weight ratings.

Reported in: MICO TX || Crash: Y || VIN #: 1GC1KYE87BF

SUSPENSION

while towing a 5th wheel trailer at 60 mph, the right rear (passenger) wheel came off the truck. five of the eight wheel studs sheared off, three others lost their lug nuts. the trailer weight did not exceed the axle, wheel or tire weight ratings.

Reported in: MICO TX || Crash: Y || VIN #: 1GC1KYE87BF

STEERING

tl* the contact owns a 2011 chevrolet silverado 2500 hd diesel. the contact stated that the steering system was pulling hard to the left while driving 40 mph. the steering wheel wobbled much more when driving uphill versus downhill. the vehicle was taken back to the dealer at least five times who inspected the failure and advised that they were unable to find the problem. the manufacturer was notified of the failure a minimum of ten times but offered no assistance. the failure mileage was 10,500.

Reported in: MAHWAH NJ || Crash: N || VIN #: 1GC1KYE8XBF

ELECTRICAL SYSTEM

2011 chevrolet silverado 2500hd. consumer states severe electrical fire damage to the dash, windshield and all wiring components to the cab. *tgw the consumer stated when he went to take pictures for his insurance company, he noticed the truck started to spark under the dash. he closed the door and walked away. as he was walking away, he turned around and noticed smoke rolling out of the windows. the consumer called the fire department and they were able to put the fire out. the consumer was not given any paperwork. *jb

Reported in: ORTING WA || Crash: N || VIN #:

ENGINE

the truck had the check engine light come on when we took it to the dealership they replace the fuel pressure regulator. the light soon came back on due to a faulty fuel pump which sent the car into safe mode, which made the car do a nose dive from 55 to 15 in a matter of seconds on a major interstate in atlanta. *js

Reported in: KENNESAW GA || Crash: N || VIN #: 1GC1KVC89BF

FUEL/PROPULSION SYSTEM

the truck had the check engine light come on when we took it to the dealership they replace the fuel pressure regulator. the light soon came back on due to a faulty fuel pump which sent the car into safe mode, which made the car do a nose dive from 55 to 15 in a matter of seconds on a major interstate in atlanta. *js

Reported in: KENNESAW GA || Crash: N || VIN #: 1GC1KVC89BF

TIRES

this is an rv trailer tire. sidewall has separated from the tread. sidewall is torn along what appears to be polyester cord along entire circumference of the tire about 2 inches from the tread. the tire is a goodyear marathon st235/80r 16 load range e. blowout occurred at 45 mph on blacktop. tire pressure carefully maintained at spec 80psi. absolutely no overload issues. tire smoked profusely but no fire.

Reported in: COLUMBIA MO || Crash: N || VIN #: 1GC2KXC82BZ

STRUCTURE:BODY

tl* the contact owns a 2011 chevrolet silverado 2500 hd. the contact stated that the frame was rusted and corroded. the vehicle was taken to the dealer where it was confirmed that the frame was perforated due to rust and corrosion. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 2,000 and the current mileage was 5,700.

Reported in: MIDDLETOWN CT || Crash: N || VIN #: 1GC2KXCG2BZ

ENGINE

traveling at 60 miles per hour, accelerated and the accelerator stuck going up to 80 miles per hour in a 60 mph zone. i stomped on the accelerator to no avail. i had to put the truck into neutral to avoid a crash. pulled over and finally kept stomping the accelerator until it released.

Reported in: SMYRNA GA || Crash: N || VIN #: 1GC1KYEG7BF

VEHICLE SPEED CONTROL

traveling at 60 miles per hour, accelerated and the accelerator stuck going up to 80 miles per hour in a 60 mph zone. i stomped on the accelerator to no avail. i had to put the truck into neutral to avoid a crash. pulled over and finally kept stomping the accelerator until it released.

Reported in: SMYRNA GA || Crash: N || VIN #: 1GC1KYEG7BF

ELECTRICAL SYSTEM

upon the start up, the instrument cluster will begin to shut gauges down, turn on all warning light, tach and speedometer go to 0. then the tach/speedo will come back with all gauges off and all warning lights on. then the gauges come on and the warning light will turn off. this can continue up to 15-20 minutes while under way. it actually appears the truck has is not running while you are actually traveling at any speed. i have had the issue happen while sitting in the parking lot and moving over 60 mph. it is temperature related when it is cold out (40 degrees), the sequence happens every 20-30 seconds with the cluster not totally working for more than 15 seconds. this continues for over 5-10 minutes! this issue is spot on to an issue/recall of '03-08 gm trucks.

Reported in: RALEIGH NC || Crash: N || VIN #: 1GC1KXCG7BF

FUEL SYSTEM, DIESEL

message came on dic saying low def 727 miles. did not quite know what that meant. found out. gm says it should come on at 1000 miles. nope. came on 2 x 727 and 72. there is no way to check the def level. someone realized this as the newer trucks have gauges or other ways to check. i feel this could become an issue if the vehicle goes into limp mode and no close places to purchase def. i talked to gm. they don't seem to concerned about the whole thing. a simple fix would be to make it like the transmission fluid check. pull out the dip stick/check the fluid/add fluid if necessary through the same tube that the dipstick came out of. my truck has a tube under the hood where you add def. again there is no way to see how much you need. you just keep adding till it spits out of the tube. i feel gm should take care of this issue with an update of some sort so a motorist vehicle suddenly starts slowing down on the highway. thanks for your interest..

Reported in: WINNETKA CA || Crash: N || VIN #: 1GB2CXCL5BZ

STEERING

tl* the contact owns a 2011 chevrolet silverado 2500 hd. the contact stated that while driving 45 mph, the steering wheel jerked violently. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 40,000.

Reported in: CHARLOTTE MI || Crash: N || VIN #: 1GC1KXC80BF

WHEELS

right front tire sidewall blew out. tire is a michelin ltx ms2 size 275 70 18. this is the same series tire that michelin has already had a recall on but a different size. can only suspect that this tire size has same problem since there is no visible evidence of the tire being cut anywhere as inspected by black's tire service in wilmington nc which was the nearest michelin dealer at the end of my trip to nc. also have picture of tire if needed.

Reported in: MARIETTA GA || Crash: N || VIN #: 1GC1KYE89BF

TIRES

right front tire sidewall blew out. tire is a michelin ltx ms2 size 275 70 18. this is the same series tire that michelin has already had a recall on but a different size. can only suspect that this tire size has same problem since there is no visible evidence of the tire being cut anywhere as inspected by black's tire service in wilmington nc which was the nearest michelin dealer at the end of my trip to nc. also have picture of tire if needed.

Reported in: MARIETTA GA || Crash: N || VIN #: 1GC1KYE89BF