chevrolet impala 2012 Complaints

POWER TRAIN

car was in park at a gas station, ignition off, car not running. gear shift indicator showed "park". driver was out of the car and the car rolled away, crashing into parked vehicle and resulting in injury to driver. this was an avis rental car with 7,500 miles on the odometer.

Reported in: ANDOVER MA || Crash: Y || VIN #:

ENGINE AND ENGINE COOLING

engine makes a ticking noise or knocking noise while accelerating , i'm very concerned with this being that this noise started the next day after i had the car home from the dealership . i'm hoping this isn't a safety concern but it sure is a customer dissatisfaction. the dealer has tried to isolate the noise and could not and said i would have to wait for the manufacturer gm to figure out what is wrong. i'm very depressed about this having spent good money on a new car just to have it make more noise that a 40 year old car , and then being told i have to wait till someone complains enough to see if it can be fixed. i been told that this is a new engine in the impala and now am wondering if this engine is going to become a problem for thousands of people like myself. i have read some major concerns from people about the 06 impala and hope this isn't where my car is headed. any help that i could get would be very appreciated, thank you.

Reported in: LACKAWANNA NY || Crash: N || VIN #: 2G1WB5E35C1

ENGINE

engine makes a knocking noise while accelerating. i drove another one and the noise was even worse, that one had 15000 miles on it. this seems to be a common problem with them all. i am very unhappy with this car. i don't enjoy hearing all this noise from a new car. (now has 6000 miles on it) if i can't resolve this problem it will be the last gm car i ever buy. the dealer had me drive another new 2012 impala when i mentioned the noise, it also sounded the same. gm definitely didn't address this problem before production. *js

Reported in: DULUTH MN || Crash: N || VIN #: 2G1WC5E36C1

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

2012 chevrolet impala lt. consumer states high pressure fuel pump is very noisy when accelerating from a stand still and also states issues with vibration *tgw the consumer stated the accelerator motor made a loud noise. the consumer stated the fuel lines, which apparently run directly under the driver's side floor, vibrate due to the harmonics set up by the high pressure fuel pump. the vibration is continuous and can be felt through the floor and up into the driver's seat. *jb

Reported in: AUBURN NY || Crash: N || VIN #:

VEHICLE SPEED CONTROL

2012 chevrolet impala lt. consumer states high pressure fuel pump is very noisy when accelerating from a stand still and also states issues with vibration *tgw the consumer stated the accelerator motor made a loud noise. the consumer stated the fuel lines, which apparently run directly under the driver's side floor, vibrate due to the harmonics set up by the high pressure fuel pump. the vibration is continuous and can be felt through the floor and up into the driver's seat. *jb

Reported in: AUBURN NY || Crash: N || VIN #:

AIR BAGS

while driving this morning my passenger seat belt warning light was flashing, i was the only one in the car. i had a 20 oz aquafina bottle of water sitting in the passenger seat. the passenger airbag light was illuminated on and car was wanting the seat belt buckled. i have two small children and the thought of the airbag deploying because the seat sensor for the airbag thought there was a person sitting there is very disturbing.

Reported in: KNOXVILLE TN || Crash: N || VIN #: 2G1WA5E39C1

STEERING

i was rotating the tires at home. when replacing the wheels i started and snagged the lug nuts by hand. i went to torque the lug nuts to specifications (100 foot pounds) using a torque wrench. one of the right front lug nuts would not stop turning way before reaching the specified torque. as i continued to turn the wrench, the stud snapped off. one of the lugs/studs next to it also felt suspicious. i took it to the dealer and had all studs and lugs replaced on that wheel as i am afraid there may be a bad batch of studs. the parts have been saved if needed for testing. i was a mechanic in the 1960's and have been doing this work on my own and family vehicles since then. i can not recall ever snapping a stud before. *jb

Reported in: DAMASCUS MD || Crash: N || VIN #: 2G1WC5E34C1

WHEELS:LUGS/NUTS/BOLTS

i was rotating the tires at home. when replacing the wheels i started and snagged the lug nuts by hand. i went to torque the lug nuts to specifications (100 foot pounds) using a torque wrench. one of the right front lug nuts would not stop turning way before reaching the specified torque. as i continued to turn the wrench, the stud snapped off. one of the lugs/studs next to it also felt suspicious. i took it to the dealer and had all studs and lugs replaced on that wheel as i am afraid there may be a bad batch of studs. the parts have been saved if needed for testing. i was a mechanic in the 1960's and have been doing this work on my own and family vehicles since then. i can not recall ever snapping a stud before. *jb

Reported in: DAMASCUS MD || Crash: N || VIN #: 2G1WC5E34C1

ENGINE

vehicle started via normal key ignition. after high idling stops for warm up, vehicle starts to have odometer needle move from 500 rpm to 1000 rpm for a steady 5 to ten minutes. in addition, event occurs frequently at long stops even after car warm. usually, rpm may steady at about 750 or so a normal rpm setting for this vehicle. took vehicle to dealer who kept it for a week. no correction made. dealer state waiting to hear from manufacturer. vehicle still have problem having needle flutter between the rpm mentioned causing undue distress to engine components. please assist.

Reported in: LITTLETON CO || Crash: N || VIN #: 2G1WB5E31C1

VEHICLE SPEED CONTROL

vehicle started via normal key ignition. after high idling stops for warm up, vehicle starts to have odometer needle move from 500 rpm to 1000 rpm for a steady 5 to ten minutes. in addition, event occurs frequently at long stops even after car warm. usually, rpm may steady at about 750 or so a normal rpm setting for this vehicle. took vehicle to dealer who kept it for a week. no correction made. dealer state waiting to hear from manufacturer. vehicle still have problem having needle flutter between the rpm mentioned causing undue distress to engine components. please assist.

Reported in: LITTLETON CO || Crash: N || VIN #: 2G1WB5E31C1

STRUCTURE:BODY

upon arriving at a restaurant location where we planned to dine, my spouse opened the right front passenger door using the inside door handle. while pushing the door open she relaxed her handhold on the handle allowing her right hand pinkie finger to become captured between the retracting handle and the flat area where the handle is attached. it pinched her finger and it immediately formed a blood blister and was very painful. after she explained what happened, i inspected all of the other doors and discovered that it would be possible to replicate her type of injury at any of the inside door handles. i then took a picture of her injury and the problem inside door handle.

Reported in: BUFFALO GAP TX || Crash: N || VIN #: 2G1WC5E31C1

SUSPENSION

tl* the contact owns a 2012 chevrolet impala. the contact received a recall noticed for nhtsa campaign id number: 12v377000 (suspension: front: control arm: lower arm). the contact stated that the vehicle was a police patrol car and repairs had not been made due to the parts not being available. the manufacturer was not made aware of the failure. the failure and current mileage was unknown.

Reported in: HUGUENOT NY || Crash: N || VIN #: 2G1WD5E32C1

ENGINE

i have noticed when taking off from a stand still the rpm are high and the engine is very loud and noisy. it seems as i am driving with a v-8 or even a diesel engine. i am sure gm has been notified of this as well as some of the other complaints i have reviewed has stated the same thing. something needs to be done about the idling of the rpms when your just taking off at a normal speed and the reduction of the engine noise as well. my 2002 impala with 136k miles on it sounded better than this and it needed some work done to it. i thought i would at least get the best quality from upgrading to something more up to date but was very disappointed. if your going to pay good money for a vehicle you should have a decent car that doesn't sound like a piece of crap. can gm get it to where it is running as good as it looks?

Reported in: PHOENIX AZ || Crash: N || VIN #: 2G1WG5E30C1

STEERING

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving approximately 50 mph the steering became difficult to maneuver causing the driver to crash into a telephone pole. the front passenger sustained whiplash. the rear passenger sustained a broken thumb and a head concussion. the police reported to the scene and a report was filed. the vehicle was towed a tow yard. the vehicle was destroyed. the approximate mileage was 33,500.

Reported in: NAVARRE FL || Crash: Y || VIN #: 2G1WC5E36C1

VISIBILITY/WIPER

the windshield has a curve to it that skews your perspective of the road. the car was a rental, and after just an hour of driving, my eyes hurt, and i got a headache. this seems like a poor design issue, and out concerned me for those who may actually own the vehicle.

Reported in: CEDAR PARK TX || Crash: N || VIN #:

ENGINE

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving at low speeds, engine vibrations were experienced. the vehicle was taken to a dealer for repair but the technician was unsure of what component failed or how to remedy the failure. the vehicle was not repaired. the manufacturer was contacted about the failure and was aware of the failure. the failure mileage was 50 and the current mileage was 12,000. updated 3/14/13 *cn

Reported in: CUYAHOGA FALLS OH || Crash: N || VIN #: 2G1WB5E38C1

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving at low speeds, engine vibrations were experienced. the vehicle was taken to a dealer for repair but the technician was unsure of what component failed or how to remedy the failure. the vehicle was not repaired. the manufacturer was contacted about the failure and was aware of the failure. the failure mileage was 50 and the current mileage was 12,000. updated 3/14/13 *cn

Reported in: CUYAHOGA FALLS OH || Crash: N || VIN #: 2G1WB5E38C1

VEHICLE SPEED CONTROL

i stopped at a intersection,and pulled out onto another road,the car backfired and quit running ,leaving me in the middle of the intersection,and almost got hit. i have taken car to dealer and they say the car is operating normal. this happens alot within this vehicle when accelerating.

Reported in: FAIRMINT WV || Crash: N || VIN #: 2G1WC5E39C1

ENGINE

i stopped at a intersection,and pulled out onto another road,the car backfired and quit running ,leaving me in the middle of the intersection,and almost got hit. i have taken car to dealer and they say the car is operating normal. this happens alot within this vehicle when accelerating.

Reported in: FAIRMINT WV || Crash: N || VIN #: 2G1WC5E39C1

STEERING

i recently read that general motors issued a recall august 3, 2012 for 2008 - 2012 chevrolet impalas concerning the suspension. recall # 12v377000 concerns the front lower control arms which, according to the recall may fracture. a fractured lower control arm can result in the loss of control of the vehicle, increasing the risk of a crash. this recall, according to gm, only applies to police vehicles. i am writing this message to you to ask what is different about the police vehicles from the non police vehicles which would exclude the non police vehicles from the recall. is this the same type of situation as the gm recall regarding 2007 - 2008 chevrolet impala concerning defective spindles in wheels which gm is trying to limit to police vehicles only but has been shown to apply to all chevrolet impalas? thanks,

Reported in: ALBANY NY || Crash: N || VIN #: 2G1EB5E37C1

SERVICE BRAKES

when stopped at a red light the peddle would slowly drift towards floor. the car began to roll as if the brakes were releasing. i applied more pressure to the pedal halting the vehicle. i took the car to a dealership and was told it was due to the location of the master cylinder and gm was aware of it. my concern is that this may cause loss of brakeing when in motion.

Reported in: MOUNT HOLLY NC || Crash: N || VIN #: 2G1WG5E3XC1

SERVICE BRAKES

brakes have what i feel is excessive amount of fade especially after just a few stops seems to occur more at speeds over 50 mph.

Reported in: STEWARTSTOWN PA || Crash: N || VIN #: 2G1WG5EK9B1

FUEL/PROPULSION SYSTEM

the vehicle has a loud knocking sound from the high pressure fuel pump when you take off from a stop.

Reported in: BANGOR ME || Crash: N || VIN #:

STEERING

purchased a gm certified vehicle. vehicle stalled several times whenever making a left hand turn. when i would make a left hand turn, the vehicle would die completely in the middle of the turn. i would have to restart the car. one instance when trying to restart the car, the ignition acted "stuck." i only turned the ignition once and the car continued to crank over to restart the car on its own. the last couple of instances when taking the car to the dealership, it died, even when not making a left hand turn. it would die periodically while driving down the street. i took the vehicle into main motors (a gm dealership) to have it fixed. they said the wires were worn through in the engine compartment that run to the electronic control module. they stated they rerouted the wires. my bill was only for labor, no replacement of parts. i asked gm to cover this. the service adviser told the first agent at gm that it was a defective wire harness. then the case was directed to a "district specialist." the district specialist stated that the service manager at main motors retracted the statement that it was a defect and stated it was normal wear and tear for electrical wires in the engine compartment to be worn through. not a safe design for an electrical system to not last past 55000 miles.

Reported in: RAMSEY MN || Crash: N || VIN #: 2G1WG5E36C1

ENGINE

purchased a gm certified vehicle. vehicle stalled several times whenever making a left hand turn. when i would make a left hand turn, the vehicle would die completely in the middle of the turn. i would have to restart the car. one instance when trying to restart the car, the ignition acted "stuck." i only turned the ignition once and the car continued to crank over to restart the car on its own. the last couple of instances when taking the car to the dealership, it died, even when not making a left hand turn. it would die periodically while driving down the street. i took the vehicle into main motors (a gm dealership) to have it fixed. they said the wires were worn through in the engine compartment that run to the electronic control module. they stated they rerouted the wires. my bill was only for labor, no replacement of parts. i asked gm to cover this. the service adviser told the first agent at gm that it was a defective wire harness. then the case was directed to a "district specialist." the district specialist stated that the service manager at main motors retracted the statement that it was a defect and stated it was normal wear and tear for electrical wires in the engine compartment to be worn through. not a safe design for an electrical system to not last past 55000 miles.

Reported in: RAMSEY MN || Crash: N || VIN #: 2G1WG5E36C1

ELECTRICAL SYSTEM

purchased a gm certified vehicle. vehicle stalled several times whenever making a left hand turn. when i would make a left hand turn, the vehicle would die completely in the middle of the turn. i would have to restart the car. one instance when trying to restart the car, the ignition acted "stuck." i only turned the ignition once and the car continued to crank over to restart the car on its own. the last couple of instances when taking the car to the dealership, it died, even when not making a left hand turn. it would die periodically while driving down the street. i took the vehicle into main motors (a gm dealership) to have it fixed. they said the wires were worn through in the engine compartment that run to the electronic control module. they stated they rerouted the wires. my bill was only for labor, no replacement of parts. i asked gm to cover this. the service adviser told the first agent at gm that it was a defective wire harness. then the case was directed to a "district specialist." the district specialist stated that the service manager at main motors retracted the statement that it was a defect and stated it was normal wear and tear for electrical wires in the engine compartment to be worn through. not a safe design for an electrical system to not last past 55000 miles.

Reported in: RAMSEY MN || Crash: N || VIN #: 2G1WG5E36C1

STEERING

driving at highway speeds when i noticed it was difficult to steer while changing lanes. i took the off-ramp from hwy 515 to 215 and had to pull the wheel hard to negotiate the ramp curve. i made it home and called chevy on monday. they sent a tow truck to pick it up but once it arrived at the dealership the steering was working again and they were unable to identify a problem.

Reported in: LAS VEGAS NV || Crash: N || VIN #: 2G1WC5E35C1

STRUCTURE:BODY

while driving on a straight street past an intersection, a car ran the stop sign and hit the right side corner of the passenger door and damaged the right rear wheel causing a 180 spin and sliding into the curb damaging the left wheels and steering doing $10,000 damage. the problem i am writing about is that the airbags did not activate. i have to wonder why and are they going to activate if i have another crash.

Reported in: NEW WHITELAND IN || Crash: Y || VIN #: 2G1WC5E3XC1

AIR BAGS

while driving on a straight street past an intersection, a car ran the stop sign and hit the right side corner of the passenger door and damaged the right rear wheel causing a 180 spin and sliding into the curb damaging the left wheels and steering doing $10,000 damage. the problem i am writing about is that the airbags did not activate. i have to wonder why and are they going to activate if i have another crash.

Reported in: NEW WHITELAND IN || Crash: Y || VIN #: 2G1WC5E3XC1

POWER TRAIN

tl* the contact owns a 2012 chevrolet impala. the contact stated that while parked, she was unable to shift the gear into drive. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 3,220.

Reported in: SAGINAW MI || Crash: N || VIN #: 2G1WB5E36C1

SUSPENSION

car was serviced (oil change and tire rotation). afterwards when driving the car 50-60 mph there is a vibration felt in wheel and in seat. took back to dealer, had all 4 wheels balanced. problem still existed. additionally there is a clunking noise in front end, noticeable at low speeds (10-15mph) when going over small bumps in road; noticeable when a/c and radio turned off. dealer cannot identify any problem, says its operating as designed, no noise. frustrating considering these problems were not present at purchase or at 30,000 miles. additionally the airbag / seatbelt indicator illuminates for passenger seat at random times for no reason. something as simple as a bottle on the seat will make it illuminate.

Reported in: HUDSON FL || Crash: N || VIN #: 2G1WF5E38C1

SEAT BELTS

car was serviced (oil change and tire rotation). afterwards when driving the car 50-60 mph there is a vibration felt in wheel and in seat. took back to dealer, had all 4 wheels balanced. problem still existed. additionally there is a clunking noise in front end, noticeable at low speeds (10-15mph) when going over small bumps in road; noticeable when a/c and radio turned off. dealer cannot identify any problem, says its operating as designed, no noise. frustrating considering these problems were not present at purchase or at 30,000 miles. additionally the airbag / seatbelt indicator illuminates for passenger seat at random times for no reason. something as simple as a bottle on the seat will make it illuminate.

Reported in: HUDSON FL || Crash: N || VIN #: 2G1WF5E38C1

AIR BAGS

car was serviced (oil change and tire rotation). afterwards when driving the car 50-60 mph there is a vibration felt in wheel and in seat. took back to dealer, had all 4 wheels balanced. problem still existed. additionally there is a clunking noise in front end, noticeable at low speeds (10-15mph) when going over small bumps in road; noticeable when a/c and radio turned off. dealer cannot identify any problem, says its operating as designed, no noise. frustrating considering these problems were not present at purchase or at 30,000 miles. additionally the airbag / seatbelt indicator illuminates for passenger seat at random times for no reason. something as simple as a bottle on the seat will make it illuminate.

Reported in: HUDSON FL || Crash: N || VIN #: 2G1WF5E38C1

VEHICLE SPEED CONTROL:CRUISE CONTROL

2012 chevrolet impala. consumer writes in regards to power sensor failure in vehicle. *smd the consumer stated while driving, the vehicle lost all power. the engine quit, the flashers would not work and he was unable to manually unlock the doors, or lower the windows using the power switch. the only way to unlock the doors was with the key fob, that unlocked or locked the doors from the outside. the vehicle was towed to the dealer. a diagnosis revealed a bad sensor and two burned wires. the consumer was assured the problem was fixed. a week later, the consumer returned to the dealer due to a malfunction with the cruise control. on june 13, 2013 while driving, the vehicle died again. it was the same issue that occurred back in february. the vehicle was towed to the dealer again. the next the day, the dealer informed the consumer, they still had not found a problem. two hours later, the consumer was informed, they had found the problem, but the part had to be ordered. the part arrived the same day, and the consumer was assured, the vehicle had been repaired. however, as soon as he pulled off at an exit, the vehicle died again. after having the vehicle for over a week, the dealer informed the consumer, they found numerous exposed wires, that were causing shorts, such as rubbing on the transmission and other metal parts, many of them were not properly secured. also, when the consumer turned on the headlights, he discovered the low beams did not work. the consumer stated chevrolet bought the vehicle back and they offered him a deal on a different make, model and year. updated 09/24/13. jb

Reported in: DURHAM NC || Crash: N || VIN #: 2G1WA5E39C1

ELECTRICAL SYSTEM

2012 chevrolet impala. consumer writes in regards to power sensor failure in vehicle. *smd the consumer stated while driving, the vehicle lost all power. the engine quit, the flashers would not work and he was unable to manually unlock the doors, or lower the windows using the power switch. the only way to unlock the doors was with the key fob, that unlocked or locked the doors from the outside. the vehicle was towed to the dealer. a diagnosis revealed a bad sensor and two burned wires. the consumer was assured the problem was fixed. a week later, the consumer returned to the dealer due to a malfunction with the cruise control. on june 13, 2013 while driving, the vehicle died again. it was the same issue that occurred back in february. the vehicle was towed to the dealer again. the next the day, the dealer informed the consumer, they still had not found a problem. two hours later, the consumer was informed, they had found the problem, but the part had to be ordered. the part arrived the same day, and the consumer was assured, the vehicle had been repaired. however, as soon as he pulled off at an exit, the vehicle died again. after having the vehicle for over a week, the dealer informed the consumer, they found numerous exposed wires, that were causing shorts, such as rubbing on the transmission and other metal parts, many of them were not properly secured. also, when the consumer turned on the headlights, he discovered the low beams did not work. the consumer stated chevrolet bought the vehicle back and they offered him a deal on a different make, model and year. updated 09/24/13. jb

Reported in: DURHAM NC || Crash: N || VIN #: 2G1WA5E39C1

SERVICE BRAKES

same incident twice. i am driving either at low speeds (5 to 10 mph) or at 30 mph. the light service stabilitrak and brakes comes on. after i turn off the car, the warning lights and the message go off. i took car to dealership but they said they could not help because the warning message is off. i have seen messages across the internet posts that other impalas (2012) are doing the same thing.

Reported in: COLUMBIA SC || Crash: N || VIN #: 2G1WA5E37C1

ELECTRICAL SYSTEM

same incident twice. i am driving either at low speeds (5 to 10 mph) or at 30 mph. the light service stabilitrak and brakes comes on. after i turn off the car, the warning lights and the message go off. i took car to dealership but they said they could not help because the warning message is off. i have seen messages across the internet posts that other impalas (2012) are doing the same thing.

Reported in: COLUMBIA SC || Crash: N || VIN #: 2G1WA5E37C1

ELECTRICAL SYSTEM

the engine died in a hard rain,wipers quit, flashers came on, windows went up and down, cd player quit and radio came on, then flashers went off. windows would not go back up soaking the inside of the doors.this is my wife's car and now she is afraid to drive it. i called the dealer twice and got a recording asking me to leave a brief message. if they don't have time to answer the phone, how long will it take to fix it?

Reported in: PORT ST. JOHN FL || Crash: N || VIN #: 2G1WB5E31C1

ENGINE

the engine died in a hard rain,wipers quit, flashers came on, windows went up and down, cd player quit and radio came on, then flashers went off. windows would not go back up soaking the inside of the doors.this is my wife's car and now she is afraid to drive it. i called the dealer twice and got a recording asking me to leave a brief message. if they don't have time to answer the phone, how long will it take to fix it?

Reported in: PORT ST. JOHN FL || Crash: N || VIN #: 2G1WB5E31C1

VISIBILITY/WIPER

the engine died in a hard rain,wipers quit, flashers came on, windows went up and down, cd player quit and radio came on, then flashers went off. windows would not go back up soaking the inside of the doors.this is my wife's car and now she is afraid to drive it. i called the dealer twice and got a recording asking me to leave a brief message. if they don't have time to answer the phone, how long will it take to fix it?

Reported in: PORT ST. JOHN FL || Crash: N || VIN #: 2G1WB5E31C1

STEERING

my vehicle's steering went out of no where as i was pulling into a store. there was a strong smell coming through the air vents, and very thick smoke coming from under the hood. i was unable to control the vehicle and had to stop to inspect the vehicle. i opened the hood and was overcome by smoke. i ended up resorting to calling a tow truck. i took the vehicle to a local chevrolet dealer and was told my vehicle was involved in an accident and this was a result of the accident. my vehicle was involved in a minor accident 3 months prior. the current issue the dealer said i had, was that the catalytic converter was emitting heat and the power steering hose had burned and leaked fluid onto the catalytic converter. they refuse to fix it. i tow the car back to the shop that originally repaired it. they contacted my insurance and were informed that there was a previous recall for this issue in the 2012 chevrolet impala. on 8/11 a recall was issued. this was due to the power steering hose being routed too close to the catalytic converter and the heat was burning the hoses. this was causing engine compartment fires. my vehicle was manufactured 2 months after the recall. i bought the vehicle in april 2013 with 29k miles. it now has 33k miles and the diagnosis given by the dealer is identical to the diagnosis for the recall. but i am told that my vehicle will not be fixed as it did not fall under recall and are blaming the repair done by the collision center. i believe they continued to manufacture 2012 chevrolet impala's with the same issue and are putting people at a continued risk of having a fire start in their vehicle. *js

Reported in: MIAMI FL || Crash: N || VIN #: 2G1WG5E33C1

SERVICE BRAKES

tl* the contact owns a 2012 chevrolet impala. the contact stated that the brake pedal had to be applied more than once in order to stop the vehicle. the brake pedal could also be abnormally depressed to the floorboard. the vehicle was taken to the dealer where the brakes were bled however, the failure was not corrected. the contact also stated that the air conditioning unit would exhibit a loud noise. the pulley and belt tensioner was replaced in an attempt to correct the air conditioning failure but to no avail. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,500 and the current mileage was 12,746.

Reported in: ELUESS TX || Crash: N || VIN #: 2G1WA5E31C1

STEERING

im going down the road mash on the gas doing 38 and the vehicle is out of control. i literally had no control over the car. im doing 45 to 50 and the vehicle is driving me right into the shoulder or into other traffic i had to lay off the gas to gain control of car doing such low speed. i was driving on the highway at the time. and was blown away.how the suspension and control of the car was not in my hand no more. this is a safety defect that everybody is talking about on online. gm needs to fix this its their computer system in the car that messing up the whole car.and if there is police fleet of these impalas and they using these in police chases. the chases could turn ugly. i drove and bunch of police fleet vehicles and never had one where i didn't have control of it getting into high speeds. the main cause of these is that impala has fwd with 308 hp all up front what was they thinking. it'll be good fro a drag car going in a straight line. start from a stand still and try to get up speed fast. doing it without crashing or merging into another lane is impossible. get in a 2012 chevy impala lt with 308 hp then you will see the problem. also exists on ss models as well.

Reported in: PELZER SC || Crash: N || VIN #: 2G1WG5E39C1

ELECTRONIC STABILITY CONTROL

im going down the road mash on the gas doing 38 and the vehicle is out of control. i literally had no control over the car. im doing 45 to 50 and the vehicle is driving me right into the shoulder or into other traffic i had to lay off the gas to gain control of car doing such low speed. i was driving on the highway at the time. and was blown away.how the suspension and control of the car was not in my hand no more. this is a safety defect that everybody is talking about on online. gm needs to fix this its their computer system in the car that messing up the whole car.and if there is police fleet of these impalas and they using these in police chases. the chases could turn ugly. i drove and bunch of police fleet vehicles and never had one where i didn't have control of it getting into high speeds. the main cause of these is that impala has fwd with 308 hp all up front what was they thinking. it'll be good fro a drag car going in a straight line. start from a stand still and try to get up speed fast. doing it without crashing or merging into another lane is impossible. get in a 2012 chevy impala lt with 308 hp then you will see the problem. also exists on ss models as well.

Reported in: PELZER SC || Crash: N || VIN #: 2G1WG5E39C1

ENGINE

when driving with the engine at lower than normal driving temperature, driver stops at a stop sign and with hard acceleration the engine surges from full power to dying out as tho fuel starved.this continues in a jerking action. until; the driver removes his foot from the accelerator and then presses the gas feed again at which time the engine runs smoothly. this has happened on numerous occasions, however the dealership can find nothing wrong as the engine is now at normal running temp. driver was told the problem is in the throttle body of the fuel system --- help..

Reported in: SELINSGROVE PA || Crash: N || VIN #:

FUEL/PROPULSION SYSTEM

when driving with the engine at lower than normal driving temperature, driver stops at a stop sign and with hard acceleration the engine surges from full power to dying out as tho fuel starved.this continues in a jerking action. until; the driver removes his foot from the accelerator and then presses the gas feed again at which time the engine runs smoothly. this has happened on numerous occasions, however the dealership can find nothing wrong as the engine is now at normal running temp. driver was told the problem is in the throttle body of the fuel system --- help..

Reported in: SELINSGROVE PA || Crash: N || VIN #:

VEHICLE SPEED CONTROL

when driving with the engine at lower than normal driving temperature, driver stops at a stop sign and with hard acceleration the engine surges from full power to dying out as tho fuel starved.this continues in a jerking action. until; the driver removes his foot from the accelerator and then presses the gas feed again at which time the engine runs smoothly. this has happened on numerous occasions, however the dealership can find nothing wrong as the engine is now at normal running temp. driver was told the problem is in the throttle body of the fuel system --- help..

Reported in: SELINSGROVE PA || Crash: N || VIN #:

POWER TRAIN

at speeds 15 mph and above after decelerating then accelerating transmission will make a noise ranging from a clink, clank, clunk to a banging jolt as if the car has been rear ended. the more pressure on acceleration and the lower the gear the louder the noise and the greater the jolt. dealership states transmission is operating properly.

Reported in: SUN CITY AZ || Crash: N || VIN #: 2G1WG5E31C1

POWER TRAIN

at times, the vehicle jerks while shifting. i have experienced heavy jolting, rough shifting, especially during low speeds. while on highway or during strong acceleration, car shifts great. mostly the issues are during downshifts or low speed shifts. took to chevrolet dealership, was told a factory reset may help adjust to driving styles. we bought car used with 35000 miles. this did not help. not even sure if this is an option. no check engine lights or anything. dealership cannot locate problem. says transmission takes some getting used to. awesome car, just wish this problem was corrected.

Reported in: WALNUT COVE NC || Crash: N || VIN #:

WHEELS

the first time was in dec. 2013. everytime i backed up i heard a clunk. i took it to the dealership and was told it was a bad right rear wheel hub. i was in luck because it was covered by my extended warranty minus the 100.00 deductible. the car only had 40,000 miles on it. the second time was today,3/14/2014. i went in for a state inspection and was told that the right front hub was bad. the warranty covered it again. the car only has 42,190 on it. only 2000 miles between occurrences. something is seriously wrong here. also i was just told of a recall on the power steering hose. does this include my 2012 impala?

Reported in: BLOOMSBURG PA || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 2012 chevrolet impala. the contact stated that the head rest and the panels located in the front and rear sides windows obstructed the contact's view of the roadway. the dealer attempted to remove the headrest however the headrest could not be removed. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 28,200.

Reported in: ROCHESTER NY || Crash: N || VIN #: 2G1WG5E32C1

POWER TRAIN

while driving in the far right lane my dashboard went completely black,the radio went off and my steering wheel was extremely difficult to turn.i was able to maneuver the car to sidewalk the car was still in drive the keys were in ignition. i turned the key and attempted to restart the car it made a terrible banging clunking noise.i called the dealer and told them waited 15 minutes later the car started.ths really needs to be investigated as i could have caused are been involved in a accident. i'm very afraid to drive my car. i took the car in later to dealer they kept it until friday provided me a loaner they claimed they drove it and it didn't act up. but its not like they drove it all day i'm extremely upset and disappointed in this matter. i feel they discounted what i said.this could occur while a teenager are elderly person is driving. please please look into this matter.

Reported in: REDORD MI || Crash: N || VIN #: 2G1WB5E38C1

STEERING

while driving in the far right lane my dashboard went completely black,the radio went off and my steering wheel was extremely difficult to turn.i was able to maneuver the car to sidewalk the car was still in drive the keys were in ignition. i turned the key and attempted to restart the car it made a terrible banging clunking noise.i called the dealer and told them waited 15 minutes later the car started.ths really needs to be investigated as i could have caused are been involved in a accident. i'm very afraid to drive my car. i took the car in later to dealer they kept it until friday provided me a loaner they claimed they drove it and it didn't act up. but its not like they drove it all day i'm extremely upset and disappointed in this matter. i feel they discounted what i said.this could occur while a teenager are elderly person is driving. please please look into this matter.

Reported in: REDORD MI || Crash: N || VIN #: 2G1WB5E38C1

ELECTRICAL SYSTEM

tl* the contact owns a 2012 chevrolet impala. the contact stated while starting the vehicle the key failed to turn until after numerous attempts. the failure recurred twice. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 33,000.

Reported in: DECATUR IL || Crash: N || VIN #: 2G1WG5E35C1

POWER TRAIN

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving approximately 45 mph, the transmission remained in 4th gear and would not shift into 5th or 6th gear as normal. the vehicle was taken to the dealer where the failure could not be duplicated. the contact also indicated that on multiple occasions while driving at various speeds, the "transmission hot idle engine" warning message illuminated. the vehicle was taken to a dealer, who diagnosed that the high side of the transmission was defective. the body control module and the sl-n module was replaced but the defect was not remedied. the contact was driving approximately 70 mph after the repairs were performed and the "transmission hot idle engine" warning message illuminated followed by the disabling link sensor before the power steering and brakes malfunctioned. the contact turned the vehicle off and restarted the engine, and the vehicle operated normally. the manufacturer was notified and no solution was offered. the failure mileage was 6,206.

Reported in: YANKTON SD || Crash: N || VIN #: 2G1WB5E37C1

ELECTRONIC STABILITY CONTROL

in feb. 2014 started getting intermittent computer messages concerning, service traction control, service stabilator(?) control, reduced engine power. message occurs randomly, and stays for a day or less, then goes to just showing the engine icon, then clears self. car was purchased used (16000 miles) from dealer. error codes p2138 and p2122 were showing per dealer. car was owned in rental fleet in east elmhurst, ny (queens, severely affected) during hurricane sandy, but showed no service as being done, afterwards. next entry showed car in upstate ny, on dealers lot. have been told (3/25/2014) that part was ordered and would be in in a couple days. 17 days later, told ":part not in--will call when here" and replace at no charge. still waiting for call from dealer.

Reported in: NORWOOD NY || Crash: N || VIN #: 2G1WF52E759

POWER TRAIN

failed torque converter. the torque converter would slip when shifting from reverse to forward (drive). it would slam into drive, grin the gears and cause the tires to squeak (spin). on april 28, hedrick's chevrolet 961 w shaw, clovis, ca, replaced the original torque converter, with a remanufactured convertor, part number 17804457 (1), plus the following parts:17804457(1)-core return, 24264377 (1)- seal kit, 25886620(2)- gasket,10333578(1) - gasket, 12609163(1) - gasket. it is a warranty clovered part.

Reported in: FRESNO CA || Crash: N || VIN #: 2G1WG5E30C1

AIR BAGS

tractor trailer hit a 1/2 school bus which hit us on the drivers side, no air bags went off. passengers had severe injuries including neck, arms, nerve, hands, shoulder damage.

Reported in: FAIR OAKS PA || Crash: Y || VIN #:

STRUCTURE:BODY

tractor trailer hit a 1/2 school bus which hit us on the drivers side, no air bags went off. passengers had severe injuries including neck, arms, nerve, hands, shoulder damage.

Reported in: FAIR OAKS PA || Crash: Y || VIN #:

POWER TRAIN

front wheel hub and cv axle nut loose. replaced front wheel hub part # 88964168, hub 6.307 qy* cpobk. torqued right front wheel hub and cv axle nut to specifications. gmc factory error in quality control.

Reported in: FRESNO CA || Crash: N || VIN #: 2G1WG5E30C1

STEERING

front wheel hub and cv axle nut loose. replaced front wheel hub part # 88964168, hub 6.307 qy* cpobk. torqued right front wheel hub and cv axle nut to specifications. gmc factory error in quality control.

Reported in: FRESNO CA || Crash: N || VIN #: 2G1WG5E30C1

SERVICE BRAKES

i was driving and after making a left turn, my service traction control, service brake assist, and abs light all popped on. it went on and off for many days as i would stop and then re-start the car. i finally took it to a chevy dealership and was told they tested the front abs connector and adjusted the timing. lights and codes went off for about two weeks then popped back on upon making a left turn. in addition to the lights and codes, the car now make a loud grinding noise and the car stalls. i have been at a light in the middle of making a turn when the car will stall and not let me take off- the traction control symbol will come on and i will be stuck trying to accelerate. this is very dangerous as i have almost been hit from behind a few times due to not being able to accelerate in a timely fashion. i have gone on chevy impala forums looking for other drivers who may have experienced this are there are a good number of them. it seems to be an electrical problem.

Reported in: HOBART IN || Crash: N || VIN #: 2G1WB5E37C1

ELECTRONIC STABILITY CONTROL

i was driving and after making a left turn, my service traction control, service brake assist, and abs light all popped on. it went on and off for many days as i would stop and then re-start the car. i finally took it to a chevy dealership and was told they tested the front abs connector and adjusted the timing. lights and codes went off for about two weeks then popped back on upon making a left turn. in addition to the lights and codes, the car now make a loud grinding noise and the car stalls. i have been at a light in the middle of making a turn when the car will stall and not let me take off- the traction control symbol will come on and i will be stuck trying to accelerate. this is very dangerous as i have almost been hit from behind a few times due to not being able to accelerate in a timely fashion. i have gone on chevy impala forums looking for other drivers who may have experienced this are there are a good number of them. it seems to be an electrical problem.

Reported in: HOBART IN || Crash: N || VIN #: 2G1WB5E37C1

VEHICLE SPEED CONTROL

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 10 mph, the vehicle accelerated independently without warning. the vehicle was taken to a dealer where the technician was unable to perform a diagnosis. the manufacturer was not made aware of the failure. the failure mileage was unknown and the current mileage was 44,000.

Reported in: GILMAN IL || Crash: N || VIN #: 2G1WF5E34C1

ENGINE

car experienced complete engine and electrical system failure while accelerating onto busy highway. there was no emergency lane, so brought car to a halt blocking one lane. this was as very dangerous situation. later determined that the cause was a loose hot wire terminal connection to the fuse box. it had either vibrated loose or was not tightened adequately at time of manufacture. local dealer was not interested in reporting this event to the gm data base, so gave me a chevrolet customer service number to call, which i did.

Reported in: PINE BLUFF AR || Crash: N || VIN #: 2G1WG5E36C1

WHEELS

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 65 mph, when accelerating and decelerating there would be an abnormal noise coming from the vehicle. the contact mentioned that the failure was interment. the vehicle was taken to the dealer, who diagnosed that the spider gear failed. the vehicle was not repaired. the manufacture was notified of the problem. the approximate failure mileage was 20,000.

Reported in: ROCKHILL SC || Crash: N || VIN #: 2G1WA5E3631

SUSPENSION

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 65 mph, when accelerating and decelerating there would be an abnormal noise coming from the vehicle. the contact mentioned that the failure was interment. the vehicle was taken to the dealer, who diagnosed that the spider gear failed. the vehicle was not repaired. the manufacture was notified of the problem. the approximate failure mileage was 20,000.

Reported in: ROCKHILL SC || Crash: N || VIN #: 2G1WA5E3631

SERVICE BRAKES

while driving my car highway speed was 65mph, at that rate of speed my vehicle was picking up speed and when i went to press on my brakes, it was if i was driving on ice and my car was skidding. two days later i stopped for gas and my car wouldn't start, after my 3rd attempt, it stuttered hard time turning over. once it did i turned it off but the car was still running. i did this several times. very scared to drive my car back home because i'm out of town. my lights says i have low right tire pressure but i don't, it's back left tire for some odd reason.

Reported in: EASTPOINTE MI || Crash: N || VIN #: 2G1WF5E32C1

VEHICLE SPEED CONTROL

while driving my car highway speed was 65mph, at that rate of speed my vehicle was picking up speed and when i went to press on my brakes, it was if i was driving on ice and my car was skidding. two days later i stopped for gas and my car wouldn't start, after my 3rd attempt, it stuttered hard time turning over. once it did i turned it off but the car was still running. i did this several times. very scared to drive my car back home because i'm out of town. my lights says i have low right tire pressure but i don't, it's back left tire for some odd reason.

Reported in: EASTPOINTE MI || Crash: N || VIN #: 2G1WF5E32C1

ELECTRONIC STABILITY CONTROL

while driving my car highway speed was 65mph, at that rate of speed my vehicle was picking up speed and when i went to press on my brakes, it was if i was driving on ice and my car was skidding. two days later i stopped for gas and my car wouldn't start, after my 3rd attempt, it stuttered hard time turning over. once it did i turned it off but the car was still running. i did this several times. very scared to drive my car back home because i'm out of town. my lights says i have low right tire pressure but i don't, it's back left tire for some odd reason.

Reported in: EASTPOINTE MI || Crash: N || VIN #: 2G1WF5E32C1

SEAT BELTS

my driver side and back seat in the middle seat belts will not lock. i attempt to attach the seat belt as it should but will not lock and if it does click to lock the first bump (pot hole) i hit it unbuckles. very unsafe

Reported in: REDFORD TWP MI || Crash: N || VIN #: 2G1WB5E3XC1

SERVICE BRAKES

on june 28,2014 while driving down houston tx beltway. i was involved in an accident where my car hit a cement guard rail and breaks fail as well as no airbags deployed.

Reported in: HOUSTON TX || Crash: Y || VIN #:

AIR BAGS

on june 28,2014 while driving down houston tx beltway. i was involved in an accident where my car hit a cement guard rail and breaks fail as well as no airbags deployed.

Reported in: HOUSTON TX || Crash: Y || VIN #:

STEERING:HYDRAULIC POWER ASSIST SYSTEM

tl * the contact owns a 2012 chevrolet impala. while driving 30 mph, the power steering failed without warning. an independent mechanic stated that the power steering line needed to be replaced. the vehicle was repaired and the manufacturer was notified. the failure mileage was 49,341.

Reported in: POPLAR BLUFF MO || Crash: N || VIN #: 2G1WG5E31C1

STEERING

tl * the contact owns a 2012 chevrolet impala. while driving 30 mph, the power steering failed without warning. an independent mechanic stated that the power steering line needed to be replaced. the vehicle was repaired and the manufacturer was notified. the failure mileage was 49,341.

Reported in: POPLAR BLUFF MO || Crash: N || VIN #: 2G1WG5E31C1

SERVICE BRAKES

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 55 mph, he applied the brakes the vehicle shook vigorously. the vehicle was taken to the dealer, who diagnosed that the caliper failed and the technician replaced the caliper on the rear drivers brake. the manufacturer was made aware of the failure. the approximate failure mileage was 44,073. updated 09/02/14*lj

Reported in: CLATSKANIE OR || Crash: N || VIN #: 2G1WG5E31C1

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 55 mph, he applied the brakes the vehicle shook vigorously. the vehicle was taken to the dealer, who diagnosed that the caliper failed and the technician replaced the caliper on the rear drivers brake. the manufacturer was made aware of the failure. the approximate failure mileage was 44,073. updated 09/02/14*lj

Reported in: CLATSKANIE OR || Crash: N || VIN #: 2G1WG5E31C1

STEERING:WHEEL AND HANDLE BAR

tl* the contact owns a 2012 chevrolet impala. the contact stated that the material of the steering wheel was severely rotted and separated from the metal interior of the steering wheel. the vehicle was taken to the dealer where the failure was unable to be repaired. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 30,000.

Reported in: KNOXVILLE KY || Crash: N || VIN #: 2G1WD5E38C1

SEAT BELTS

may 2013 i purchased a 2012 impala fully certified by the chevy dealer. on 9/25/2013 i was stopped on i-80 due to traffic. a woman traveling 53 mph slammed into me causing me to take out the next 3 cars. i filed an investigation with gm to review the vehicle information (which is how i know how fast she was traveling). the airbag light was on, but no airbags deployed, and the seat belt had restrained me only after i violently bounced off of the steering wheel. when this was reported to gm it was stated that there are three lines of defense in a vehicular accident #1 the body of your vehicle #2 your seat belt #3 airbag deployment. 2/3 lines of defense had failed me. gm had no conclusion after the accident and i received the reports from the engineers. i was traveling fast enough into the car ahead of me for the airbags to have deployed, and the seat belt should have restrained me. nearly a year later, i am greatful that one line of defense had prevented further injuries, but this is something that i will forever feel the negative impacts of. with recent news investigations into gm's faulty airbag deployment, clearly they can look beyond just the older models of impalas.

Reported in: JOLIET IL || Crash: Y || VIN #: 2G1WG5E32C1

ELECTRICAL SYSTEM

may 2013 i purchased a 2012 impala fully certified by the chevy dealer. on 9/25/2013 i was stopped on i-80 due to traffic. a woman traveling 53 mph slammed into me causing me to take out the next 3 cars. i filed an investigation with gm to review the vehicle information (which is how i know how fast she was traveling). the airbag light was on, but no airbags deployed, and the seat belt had restrained me only after i violently bounced off of the steering wheel. when this was reported to gm it was stated that there are three lines of defense in a vehicular accident #1 the body of your vehicle #2 your seat belt #3 airbag deployment. 2/3 lines of defense had failed me. gm had no conclusion after the accident and i received the reports from the engineers. i was traveling fast enough into the car ahead of me for the airbags to have deployed, and the seat belt should have restrained me. nearly a year later, i am greatful that one line of defense had prevented further injuries, but this is something that i will forever feel the negative impacts of. with recent news investigations into gm's faulty airbag deployment, clearly they can look beyond just the older models of impalas.

Reported in: JOLIET IL || Crash: Y || VIN #: 2G1WG5E32C1

AIR BAGS

may 2013 i purchased a 2012 impala fully certified by the chevy dealer. on 9/25/2013 i was stopped on i-80 due to traffic. a woman traveling 53 mph slammed into me causing me to take out the next 3 cars. i filed an investigation with gm to review the vehicle information (which is how i know how fast she was traveling). the airbag light was on, but no airbags deployed, and the seat belt had restrained me only after i violently bounced off of the steering wheel. when this was reported to gm it was stated that there are three lines of defense in a vehicular accident #1 the body of your vehicle #2 your seat belt #3 airbag deployment. 2/3 lines of defense had failed me. gm had no conclusion after the accident and i received the reports from the engineers. i was traveling fast enough into the car ahead of me for the airbags to have deployed, and the seat belt should have restrained me. nearly a year later, i am greatful that one line of defense had prevented further injuries, but this is something that i will forever feel the negative impacts of. with recent news investigations into gm's faulty airbag deployment, clearly they can look beyond just the older models of impalas.

Reported in: JOLIET IL || Crash: Y || VIN #: 2G1WG5E32C1

STEERING

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving at approximately 5 mph, the power steering failed causing the steering wheel to become very difficulty to turn. the vehicle was taken the dealer, who diagnosed that the power steering line was loose and was rubbing against the frame of the vehicle causing the power steering fluid to leak. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 40,000. updated 09/05/14*lj

Reported in: BENZONIA MI || Crash: N || VIN #: 2G1WA5E32C1

STEERING

replaced front wheel drive intermediate shaft and right side transaxle seal.

Reported in: FRESNO CA || Crash: N || VIN #: 2G1WG5E30C1

POWER TRAIN

replaced front wheel drive intermediate shaft and right side transaxle seal.

Reported in: FRESNO CA || Crash: N || VIN #: 2G1WG5E30C1

ELECTRICAL SYSTEM

the engine shut off after hitting a large bump in the road. the engine shut off a second time again after hitting a large bump in the road. the power steering and power brakes were both affected. the car restarted. the dealer looked at the car and couldn't duplicate the condition. the problem went away after i removed all the keys from the key-ring.

Reported in: ROCHESTER NY || Crash: N || VIN #: 2G1WB5E30C1

ENGINE

the engine shut off after hitting a large bump in the road. the engine shut off a second time again after hitting a large bump in the road. the power steering and power brakes were both affected. the car restarted. the dealer looked at the car and couldn't duplicate the condition. the problem went away after i removed all the keys from the key-ring.

Reported in: ROCHESTER NY || Crash: N || VIN #: 2G1WB5E30C1

TIRES

i bought a 2012 impala .2 days after i bought it from dealer had tire go down from bubble on sidewall. a month later same thing. had blow out with 3 couple days ago. went and bought new set and found out 4th tire had bubble.now i hate i bought another set of goodyear eagle ls2. how can i get my money back k from goodyear or new tires

Reported in: KENLY NC || Crash: N || VIN #: 2G1WG5E35C1

STEERING

tl* the contact owns a 2012 chevrolet impala. while driving approximately 35 mph, the vehicle suddenly accelerated, the steering wheel became difficult to maneuver, and the engine stalled. as a result of the failure, the rear end of the vehicle crashed into a pole. the contact sustained neck and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic, but the technician was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was not notified of the failure. the contact was informed that the vehicle was included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 88,000.

Reported in: HOUSTON TX || Crash: Y || VIN #: 2G1WG5E3XC1

VEHICLE SPEED CONTROL

tl* the contact owns a 2012 chevrolet impala. while driving approximately 35 mph, the vehicle suddenly accelerated, the steering wheel became difficult to maneuver, and the engine stalled. as a result of the failure, the rear end of the vehicle crashed into a pole. the contact sustained neck and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic, but the technician was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was not notified of the failure. the contact was informed that the vehicle was included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 88,000.

Reported in: HOUSTON TX || Crash: Y || VIN #: 2G1WG5E3XC1

ELECTRICAL SYSTEM

tl* the contact owns a 2012 chevrolet impala. while driving approximately 35 mph, the vehicle suddenly accelerated, the steering wheel became difficult to maneuver, and the engine stalled. as a result of the failure, the rear end of the vehicle crashed into a pole. the contact sustained neck and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic, but the technician was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was not notified of the failure. the contact was informed that the vehicle was included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 88,000.

Reported in: HOUSTON TX || Crash: Y || VIN #: 2G1WG5E3XC1

ENGINE

tl* the contact owns a 2012 chevrolet impala. while driving approximately 35 mph, the vehicle suddenly accelerated, the steering wheel became difficult to maneuver, and the engine stalled. as a result of the failure, the rear end of the vehicle crashed into a pole. the contact sustained neck and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic, but the technician was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was not notified of the failure. the contact was informed that the vehicle was included in nhtsa campaign number: 14v355000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 88,000.

Reported in: HOUSTON TX || Crash: Y || VIN #: 2G1WG5E3XC1

ELECTRICAL SYSTEM

tl* the contact owns a 2012 chevrolet impala. the contact received a notification for recall nhtsa campaign number: 14v355000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Reported in: GARY WV || Crash: N || VIN #: 2G1WG5E38C1

ENGINE

i am extremely unsatisfied with my auto. i do not want a auto that i can not trust. this vehicle is not worth what i paid for it. i am in an upside down loan and can not get rid of it. what can you do to help me?

Reported in: FORT LAWN SC || Crash: N || VIN #: 2G1WB5E30C1

ELECTRICAL SYSTEM

i am extremely unsatisfied with my auto. i do not want a auto that i can not trust. this vehicle is not worth what i paid for it. i am in an upside down loan and can not get rid of it. what can you do to help me?

Reported in: FORT LAWN SC || Crash: N || VIN #: 2G1WB5E30C1

WHEELS

tl* the contact owns a 2012 chevrolet impala. while driving approximately 30 mph, the rear driver side wheel made a thud sound. the vehicle was taken to a dealer where the spare tire screws inside the trunk were tightened; however, the failure recurred multiple times. the vehicle was taken to a dealer again. the contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 12,000.

Reported in: BUFFALO NY || Crash: N || VIN #: 2G1WC5E35C1

ENGINE

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 40 mph, the engine stalled. the contact was able to merge to side of the road and restarted the vehicle. the contact received a notification for recall nhtsa campaign number: 14v355000 (electrical system).the vehicle was taken to dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000.

Reported in: HOUGHTON LAKE MI || Crash: N || VIN #: 2G1WC5E3XC1

ENGINE

tl* the contact owns a 2012 chevrolet impala. the contact stated that the vehicle stalled and a clicking sound emitted from the front driver's tire. the vehicle was taken to a dealer. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the failure mileage was 32,000.

Reported in: TOOELE UT || Crash: N || VIN #: 2G1WC5E37C1

AIR BAGS

tl* the contact owns a 2012 chevrolet impala. the contact stated that while waiting at a traffic light, another vehicle crashed into the passenger side the vehicle. the air bags failed to deploy. a police report was filed. the driver and the front passenger sustained injuries. the vehicle was repaired. the manufacturer was not notified about the failure. the approximate failure mileage was unknown. the vin was not available.

Reported in: BRUNSWICK GA || Crash: Y || VIN #:

ELECTRICAL SYSTEM

tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving 5 mph, the traction and control sensor warning indicator illuminated. the contact mentioned that the failure recurred whenever making a left turn. the contact was recently notified that the hub bearings needed to be replaced. the vehicle was not repaired. the vehicle was taken to a dealer. the technician diagnosed that the harness on the driver side needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 51,000.

Reported in: KIMBERLY WI || Crash: N || VIN #: 2G1WG5E38C1

SUSPENSION

tl* the contact owns a 2012 chevrolet impala. the contact stated the carriage bolt failed. the vehicle was taken to a dealer. the technician recommended the replacement of the carriage bolts. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 51,000.

Reported in: KIMBERLY WI || Crash: N || VIN #: 2G1WG5E38C1