cadillac cts Problems

cadillac cts 2009 Complaints

POWER TRAIN:DRIVELINE

vibration in drivetrain at speeds between 45 and 55 mph.

Reported in: DOVER PLAINS NY || Crash: N || VIN #: 1G6DT57V390

POWER TRAIN:AUTOMATIC TRANSMISSION

vibration in drivetrain at speeds between 45 and 55 mph.

Reported in: DOVER PLAINS NY || Crash: N || VIN #: 1G6DT57V390

POWER TRAIN:DRIVELINE

vibration in drive between 45mph and 60mph.

Reported in: NEW HARTFORD NY || Crash: N || VIN #: 1G6DT57V790

POWER TRAIN:DRIVELINE

2009 cadillac cts 3.6 direct inject engine. starting at 700 miles vehicle started shuddering between 40-75 m.p.h. per gm they are aware of the design flaw but there is currently no fix for this engineering issue.

Reported in: TEQUESTA FL || Crash: N || VIN #: 1G6DV57V790

POWER TRAIN:DRIVELINE

heavy vibration and low pitch hum at approx. 45mph.

Reported in: LANCASTER NY || Crash: N || VIN #: 1G6DG577390

POWER TRAIN

when driving a 2009 cadillac cts the car generates a drone, boom and vibration. this happens when accelerating to or driving at highway speeds. i bought the car new and there has been a problem has been with this car since i took delivery from the cadillac dealer. gm has issued a service bulletin (#08-07-30-044b) to install rubber insulators and reprogram the transmission control module. this "fix" did not help. it only moved the onset of the vibration to a higher rpm/speed. when the vibration occurs the car does not feel safe. i am not sure if a mechanical component is going to fail. the drone is constant, distracting and annoying while driving. there is also a boom noise at 5 mph when coming to a stop. this is not a smooth quiet safe car. the cadillac service mgr says he does not hear anything. i do not agree. cadillac also says the noises are inherent in the vehicle and have no fix. they are making no attempt to fix the car at this time.

Reported in: ELMONT NY || Crash: N || VIN #: 1G6DG577X90

STRUCTURE

ultra view sun roof implodes on i95 at 55 miles a hour on 5 day old 2009 cadilliac cts.

Reported in: RICHBORO PA || Crash: N || VIN #: 1G6DF577290

EQUIPMENT

i purchased a 2009 cadillac cts4, i just recently had a tire blow out due to road hazard which made the tire not repairable. when i pulled over to put the spare on i discovered there was no spare no jack no lug wrench.,.but just an electric tire pump and a seal kit in the wheel well. luckily i was only a few blocks from home but my point is i could have been stranded in the middle of nowhere with nothing to temporarily fix/replace the bad tire. after contacting the dealer on the following monday they ordered a tire and replaced it.i questioned why no spare and they could not answer,just said "that's gm for you" they said they could order a spare tire kit for $340.00 which i did and just rec'd today. with that being said,my question is how can they sell a car without a spare,jack,lug wrench??? every new car i have purchased over the last 30 plus years has always had a spare!!.isn't it required under dot regs. thank you

Reported in: BURNSVILLE MN || Crash: N || VIN #: 1G6DT57V490

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

2009 cadillac cts has brake problems. *nj the consumer stated when he attempted to apply the brakes, the vehicle continued to accelerate. on several occasions, the consumer went through an intersection, because he was unable to stop the vehicle. the driver side mirror vibrated out of position. the dealer found a clip broken inside the mirror housing. *jb

Reported in: AURORA OH || Crash: N || VIN #: 1G6DF577190

VEHICLE SPEED CONTROL

2009 cadillac cts has brake problems. *nj the consumer stated when he attempted to apply the brakes, the vehicle continued to accelerate. on several occasions, the consumer went through an intersection, because he was unable to stop the vehicle. the driver side mirror vibrated out of position. the dealer found a clip broken inside the mirror housing. *jb

Reported in: AURORA OH || Crash: N || VIN #: 1G6DF577190

SERVICE BRAKES, HYDRAULIC

ever since i took delivery of my 2009 cts the brakes have squealed. cadillac dealer replaced brake pads but said cadillac is aware of problem but has no remedy as yet. this is occurring on a daily basis with no remedy or contact from the dealer or cadillac when to expect a fix.

Reported in: PLANO TX || Crash: N || VIN #: 1G6DV57V690

POWER TRAIN

i was driving my 09 cts-4 w/ 20,000 miles on 12-12-09 @ 40 mph when i heard a loud boom from the rear and the rear wheels locked. this caused a huge jerk and several skips on the road before coming to rest after a 150 ft skid (paced off skid marks) . when i tried to drive the car from it's stuck position from the middle of the road, the exact same thing occurred @ 5 mph. the car was towed to a dealer. gm authorized the dealer to replace the rear differential assembly under warranty sight unseen. the dealer did not even remove the differential first to determine the damage or diagnose the cause. the service manager said there was no sign of fluid leakage and that the differential was full of fluid when it was removed. the differential has been replaced and there has been no problem since. fortunately the car did not skid off the road. had other cars been on the road, a crash would have occurred.

Reported in: LAWRENCEVILLE NJ || Crash: N || VIN #: 1G6DT57V290

SERVICE BRAKES, HYDRAULIC

tl*the contact owns a 2009 cadillac cts. the contact heard a squeaking noise in the rear brakes immediately after the vehicle was purchased. the contact was driving approximately 25 mph. he took the vehicle to the dealer who resurfaced the rotors. within two days, the squealing noise recurred. he took the vehicle back to the dealer and new rotors were installed in the rear. after a week, both the front and rear brakes began making a squealing noise. he called the dealer and was told that they could not repair it again because it had not been authorized by the manufacturer. he had not spoken with the manufacturer to-date. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 6,200. the failure mileage was 2.

Reported in: SEWELL NJ || Crash: N || VIN #: 1G6DF577590

ELECTRICAL SYSTEM

ltr fwd fm on behalf of (nc) re defective battery or electrical problem with her cadillac per cadillac's document id #2220774, #pic4979b. *tgw 2009 cadillac cts. on two separate occasions, the consumer returned from out of town trips to find she was unable to gain entry to or start the vehicle. on each occasion, the vehicle remained parked in the garage of her residence for a period of two to three weeks respectively. each incident required roadside service to transport the vehicle to the dealership. the root cause of the malfunction seemed to be beyond the expertise of the dealership. the dealership advised the consumer to drive the vehicle at least once a week in order to prevent the failure. the dealer installed a trickle charger to prevent the condition, while this is only a temporary fix, leaving an electrical device connected to the consumers vehicle while away was a safety concern. *jb

Reported in: PINEHURST NC || Crash: N || VIN #:

STEERING

2009 cadillac cts *gr the consumer stated from time to time, while waiting for a red light to change with his foot on the brake, the vehicle would suddenly surge into the intersection almost causing an accident or when parking and shifting from reverse into drive, the vehicle would suddenly surge forward. the consumer has taken the vehicle to the dealer several times, but they were unable to duplicate the problem. the consumer also stated the steering wheel locked which made it impossible for him to turn the ignition on. on three occasions, he had to call for assistance. *jb

Reported in: BRONX NY || Crash: N || VIN #: 1G6DE577890

VEHICLE SPEED CONTROL

2009 cadillac cts *gr the consumer stated from time to time, while waiting for a red light to change with his foot on the brake, the vehicle would suddenly surge into the intersection almost causing an accident or when parking and shifting from reverse into drive, the vehicle would suddenly surge forward. the consumer has taken the vehicle to the dealer several times, but they were unable to duplicate the problem. the consumer also stated the steering wheel locked which made it impossible for him to turn the ignition on. on three occasions, he had to call for assistance. *jb

Reported in: BRONX NY || Crash: N || VIN #: 1G6DE577890

POWER TRAIN:AUTOMATIC TRANSMISSION

failure of transmission in 2009 cts cadillac while driving on interstate highway - part replaced with new part by company.

Reported in: WARNER ROBINS GA || Crash: N || VIN #: 1G6DF577990

STRUCTURE

2009 cadillac, cts sedan. consumer states defective tire compressor *tgw the consumer discovered the vehicle did not come with a spare tire. the dealer informed the consumer cadillac no longer installed spare tires, but it came with a compressor that provided foam to inflate the tire in the event of a flat tire. in february 2010, the consumers wife had a flat tire. a passerby stopped and tried to inflate the tire using the compressor and foam, the foam went in the tire and came out of the hole. the end result, was no inflation of the tire. the consumers wife had to aaa so the vehicle could be towed. also the trunk had a leak. *jb

Reported in: CRAWFORDVILLE FL || Crash: N || VIN #:

TIRES

2009 cadillac, cts sedan. consumer states defective tire compressor *tgw the consumer discovered the vehicle did not come with a spare tire. the dealer informed the consumer cadillac no longer installed spare tires, but it came with a compressor that provided foam to inflate the tire in the event of a flat tire. in february 2010, the consumers wife had a flat tire. a passerby stopped and tried to inflate the tire using the compressor and foam, the foam went in the tire and came out of the hole. the end result, was no inflation of the tire. the consumers wife had to aaa so the vehicle could be towed. also the trunk had a leak. *jb

Reported in: CRAWFORDVILLE FL || Crash: N || VIN #:

EQUIPMENT

2009 cadillac, cts sedan. consumer states defective tire compressor *tgw the consumer discovered the vehicle did not come with a spare tire. the dealer informed the consumer cadillac no longer installed spare tires, but it came with a compressor that provided foam to inflate the tire in the event of a flat tire. in february 2010, the consumers wife had a flat tire. a passerby stopped and tried to inflate the tire using the compressor and foam, the foam went in the tire and came out of the hole. the end result, was no inflation of the tire. the consumers wife had to aaa so the vehicle could be towed. also the trunk had a leak. *jb

Reported in: CRAWFORDVILLE FL || Crash: N || VIN #:

TIRES

vibration in steering wheel, floor and seats. also a thumping sound coming from tires during the first few miles of driving. at times the vibration is so bad you can see the steering wheel shimmy from side to side. the dealership replaced two of the oem michelin tires which did not resolve the problem. then they force road balanced the tires a couple of times, again did not resolve the problem. dealership now stating they cannot duplicate the problem.

Reported in: NORTH PORT FL || Crash: N || VIN #: 1G6DU57V890

SUSPENSION

vibration in steering wheel, floor and seats. also a thumping sound coming from tires during the first few miles of driving. at times the vibration is so bad you can see the steering wheel shimmy from side to side. the dealership replaced two of the oem michelin tires which did not resolve the problem. then they force road balanced the tires a couple of times, again did not resolve the problem. dealership now stating they cannot duplicate the problem.

Reported in: NORTH PORT FL || Crash: N || VIN #: 1G6DU57V890

UNKNOWN OR OTHER

tl*the contact owns a 2009 cadillac cts. the contact observed that the vehicle was not equipped with a safety assist gripping handles on the front passenger and driver side area. the manufacturer was notified and were unable to provide assistance. the contact had concern of the safety risk involved. the failure mileage was approximately 10,000. updated 11/08/10 * bf updated 11/10/10*jb

Reported in: GREAT NECK NY || Crash: N || VIN #: 1G6DF577190

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 cadillac cts. the contact started the vehicle, shifted into the drive position with the brake pedal engaged when it accelerated and crashed into two poles. there were no personal injuries. a police report was filed. the vehicle was towed to an authorized dealer for inspection. the technician was unable to duplicate the failure. the vehicle damage was estimated cost of $2,800. the body damage was being repaired when the complaint was filed. the failure mileage was 9,000.

Reported in: ALLENTOWN PA || Crash: Y || VIN #: 1G6DF577690

SERVICE BRAKES, HYDRAULIC

with about 5,000 miles of 09 cadillac cts brakes began to squeal. at 8,381 miles dealer replaced rear brake pads and completed service bulletin to rotors. while on vacation, at 10,000 miles brakes went all the way to the floor to stop vehicle. took to dealer who could not locate problem. problem continued. while taking car to locate dealer, problem just went away. dealer keep car for 3 days but could not locate the problem. 2 weeks have past and 1000 miles and all is normal.

Reported in: CLEMMONS NC || Crash: N || VIN #: 1G6DF577290

POWER TRAIN:DRIVELINE

2009 cadillac cts has serious vibration at highway speed, after several attempts to resolve, changing the left front and the right rear tire, the dealer claims the car operates as designed, i see other complaints on consumer affairs website of the exact same issue. i have asked the service manager of the dealer to ride with me in the car. he failed to do so, and didn't show up for two appointments at his dealership to drive the car. the vibration was present when i test drove the car the owner of the dealerships son told me the vibration existed in many cars because of the tires getting flat spots. he assured me it would go away in 200 miles or so. 10,000 miles later the vibration still present. since the vibration is worst between 64 or 75 miles an hour, and causes the steering wheel to shank the potential for a serious accident exist anytime the cars are driven on the highway.

Reported in: WARRENTON VA || Crash: N || VIN #: 1G6DV57V890

STEERING

2009 cts di has had constant problems with vibration in front end felt thru steering wheel vibration as well. occurs anywhere from 60-75 mph mostly highway driving. dealer has tried changing tires, replacing suspension parts and still the dealer states cannot find the culprit. dealer is acting very responsible as always. i have concerns that a safety issue is looming and hope this gets resolved soon. problem has existed for some time and dealer has had the car for resolution of same 4 times. dealer agrees a problem exists but to dat no cure. ( 8-15-2010).

Reported in: PLANO TX || Crash: N || VIN #:

LATCHES/LOCKS/LINKAGES

cadillac cts, 2009 model year. placed the car in "park" and tried to turn the ignition off. key would not turn to "off" position. engine kept running. key could not be removed from the ignition. the service technician said that he has encountered similar occurrence with many 2009, 2010 cts vehicles. my father disabled the engine by removing the fuel pump fuse located in the rear trunk of the vehicle. the car was towed to a cadillac dealer for repair. this is a dangerous circumstance. if there were an engine fire, one could not "turn-off" the motor and fuel would feed an engine fire.

Reported in: AMELIA ISLAND FL || Crash: N || VIN #: 1G6DG577490

FUEL SYSTEM, GASOLINE

cadillac cts, 2009 model year. placed the car in "park" and tried to turn the ignition off. key would not turn to "off" position. engine kept running. key could not be removed from the ignition. the service technician said that he has encountered similar occurrence with many 2009, 2010 cts vehicles. my father disabled the engine by removing the fuel pump fuse located in the rear trunk of the vehicle. the car was towed to a cadillac dealer for repair. this is a dangerous circumstance. if there were an engine fire, one could not "turn-off" the motor and fuel would feed an engine fire.

Reported in: AMELIA ISLAND FL || Crash: N || VIN #: 1G6DG577490

ELECTRICAL SYSTEM

cadillac cts, 2009 model year. placed the car in "park" and tried to turn the ignition off. key would not turn to "off" position. engine kept running. key could not be removed from the ignition. the service technician said that he has encountered similar occurrence with many 2009, 2010 cts vehicles. my father disabled the engine by removing the fuel pump fuse located in the rear trunk of the vehicle. the car was towed to a cadillac dealer for repair. this is a dangerous circumstance. if there were an engine fire, one could not "turn-off" the motor and fuel would feed an engine fire.

Reported in: AMELIA ISLAND FL || Crash: N || VIN #: 1G6DG577490

STRUCTURE

there was water stains present on the headliner, rear passenger seat and later discovered the floor carper was dampened -all because of what the service department at cadillac dealership called a sunroof leak from a manufacturer's defect.

Reported in: WESTLAND MI || Crash: N || VIN #: 1G6DS57V090

STEERING

there is a steering problem felt vibration coming from steering when making turns, took to one dealership who claimed it is fixed, and it wasn't, took it to another dealership two week later for steering vibration, they found out the drive shaft needs replacement. the worst investment of my life since the car had also a water leak from the sunroof which they claimed it was a manufacturer's defect.

Reported in: WESTLAND MI || Crash: N || VIN #: 1G6DS57V090

STRUCTURE

there is a steering problem felt vibration coming from steering when making turns, took to one dealership who claimed it is fixed, and it wasn't, took it to another dealership two week later for steering vibration, they found out the drive shaft needs replacement. the worst investment of my life since the car had also a water leak from the sunroof which they claimed it was a manufacturer's defect.

Reported in: WESTLAND MI || Crash: N || VIN #: 1G6DS57V090

VEHICLE SPEED CONTROL

tl*the contact owns a 2009 cadillac cts. the contact stated that while driving approximately 40 mph the vehicle suddenly accelerated to 90 mph after hearing the gas pedal make a popping sound. the contact was able to stop the vehicle by shifting gears and decelerating. the vehicle was inspected by a dealer who informed him that the floor mats were the cause of the acceleration in the vehicle. they also informed him to put his floor mats in the trunk. the vehicle had not been repaired. the failure mileage was approximately 13,900. the vin was unavailable.

Reported in: RAYTOWN MO || Crash: N || VIN #:

ELECTRICAL SYSTEM

2009 cadillac cts. attorney writes on behalf of client regarding heated washer fluid system *tgw the consumer received a recall letter stating the heated washer fluid system needed to be removed. the consumer doesn't want the feature removed, because she hasn't experienced any problems. *jb

Reported in: DETROIT MI || Crash: N || VIN #:

EXTERIOR LIGHTING

i am finding that the newer vehicles with the led tail lights are very distracting. when following these cars and moving my eyes from side to side the pwm switching frequency causes me to see a strobing effect. this seems to be worse on the cadillac's with the larger tail lights. but there are getting to be more and more cars with the new led light. apparently when the brakes are applied the lights go on steady and i do not see the effect. some of the newer signs on some of the kwik trip stores in our area are also distracting. when seen it makes me think there is a fire truck or police car with the flashers on. it will be a big problem when more car companies start using them.

Reported in: UTICA MN || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

tl* the contact owns a 2009 cadillac cts. the contact stated that the vehicle was repaired under a manufacturers satisfaction program for the timing chain. after the remedy was performed, the contact stated that there was a significant reduction in engine power. the vehicle was taken back to the dealer yet the vehicle was not further repaired. the failure mileage was 13,187.

Reported in: AZUSA CA || Crash: N || VIN #: 1G6DV57V090

SUSPENSION

tl* the contact owns a 2009 cadillac cts. the contact was entering a residential driveway 2 mph when the front end of the vehicle began to lower and drag toward the ground. the failure recurred only when entering and exiting a driveway or when driving on road surfaces with five to six inches of snow. the vehicle was taken to an authorized dealer where they informed the contact that the vehicle was functioning as designed. the vehicle was not repaired. the failure mileage was approximately 10. updated 05/03/11*lj the consumer stated the vehicle sits too low to the ground, which caused the front end to drag. updated 11/16/11

Reported in: CHICAGO IL || Crash: N || VIN #: 1G6DG577990

STRUCTURE

tl* the contact owns a 2009 cadillac cts. the contact was entering a residential driveway 2 mph when the front end of the vehicle began to lower and drag toward the ground. the failure recurred only when entering and exiting a driveway or when driving on road surfaces with five to six inches of snow. the vehicle was taken to an authorized dealer where they informed the contact that the vehicle was functioning as designed. the vehicle was not repaired. the failure mileage was approximately 10. updated 05/03/11*lj the consumer stated the vehicle sits too low to the ground, which caused the front end to drag. updated 11/16/11

Reported in: CHICAGO IL || Crash: N || VIN #: 1G6DG577990

EXTERIOR LIGHTING

electrical connector on the front right headlamp melted and prevented the use of the headlight. second incident in 8 months, with the first occurring on the left front headlamp. dealer blamed incident on heat generated by the halogen headlamp.

Reported in: PHOENIX AZ || Crash: N || VIN #: 1G6DU57V490

WHEELS

tl*the contact owns a 2009 cadillac cts. the contact stated that she heard a squeaking noise while driving at any speed. the vehicle was taken to an authorized dealer where the contact was told the front driver's side control arm was causing the squeaking noise. the vehicle was repaired. approximately one month later while driving approximately 20 mph the contact heard a loud banging noise. the vehicle was pulled over and the contact noticed the front driver's side tire was flat. the contact began examining the wheel and noticed there were two holes in the rim. the vehicle was towed to an authorized dealer where the contact was told the holes most likely resulted from debris. the vehicle was not repaired. the failure mileage was 47,188 and the current mileage was 47,288.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 1G6DF577X90

SUSPENSION:FRONT

tl*the contact owns a 2009 cadillac cts. the contact stated that she heard a squeaking noise while driving at any speed. the vehicle was taken to an authorized dealer where the contact was told the front driver's side control arm was causing the squeaking noise. the vehicle was repaired. approximately one month later while driving approximately 20 mph the contact heard a loud banging noise. the vehicle was pulled over and the contact noticed the front driver's side tire was flat. the contact began examining the wheel and noticed there were two holes in the rim. the vehicle was towed to an authorized dealer where the contact was told the holes most likely resulted from debris. the vehicle was not repaired. the failure mileage was 47,188 and the current mileage was 47,288.

Reported in: JACKSONVILLE FL || Crash: N || VIN #: 1G6DF577X90

ELECTRICAL SYSTEM

2009 cadillac cts. consumer states problem with screeching brakes when the vehicle is in reverse after sitting overnight. *tgw the consumers vehicle wa affected by the recall, regarding the ignition switch. when the consumer called gm, she was informed a letter would be sent to her. updated 08/27/14 updated 09/11/14

Reported in: RICHMOND VA || Crash: N || VIN #: 1G6DF577690

SERVICE BRAKES, HYDRAULIC

2009 cadillac cts. consumer states problem with screeching brakes when the vehicle is in reverse after sitting overnight. *tgw the consumers vehicle wa affected by the recall, regarding the ignition switch. when the consumer called gm, she was informed a letter would be sent to her. updated 08/27/14 updated 09/11/14

Reported in: RICHMOND VA || Crash: N || VIN #: 1G6DF577690

ELECTRICAL SYSTEM

2009 cadillac cts4 electrical system drains battery when not driven 7-10 days. then, car is completely dead. car has been in for service four times now and the third time was held for more than three weeks. now the fourth time, gm has had the car more than three weeks again with no idea when problem will be diagnosed or solved.

Reported in: INCLINE VILLAGE NV || Crash: N || VIN #:

ELECTRICAL SYSTEM

2009 cadillac cts. consumer writes in regards to notice of recall for removal of heated washer fluid system *tgw the consumer does not want to have the recall performed on her vehicle, because it is not needed. *jb

Reported in: DETROIT MI || Crash: N || VIN #:

VEHICLE SPEED CONTROL

we were leaving a diner parking lot in the afternoon, when i had to stop for a delivery truck blocking our exit. when the truck pulled forward i lightly pressed the accelerator and the car began to surge forward and to our left(my wife was in the car with me). i pressed down on the brakes and the car continued forward and began to turn to the right and i tried to steer the car to the left but the steering did not respond resulting in my hitting two parked cars. i had the car towed to the cadillac dealer. the dealer indicated that there was nothing wrong with the car and suggested that the surge was caused my a secondary car mat but could not explain the steering problem. this same situation occurred during our severe snow storm last winter. at the time i assumed it was due to icing conditions on the road and my dealer indicated that they had reset the car codes to correct any errors(stability control light stayed on)

Reported in: EAST BRUNSWICK NJ || Crash: Y || VIN #: 1G6DF577990

STEERING

we were leaving a diner parking lot in the afternoon, when i had to stop for a delivery truck blocking our exit. when the truck pulled forward i lightly pressed the accelerator and the car began to surge forward and to our left(my wife was in the car with me). i pressed down on the brakes and the car continued forward and began to turn to the right and i tried to steer the car to the left but the steering did not respond resulting in my hitting two parked cars. i had the car towed to the cadillac dealer. the dealer indicated that there was nothing wrong with the car and suggested that the surge was caused my a secondary car mat but could not explain the steering problem. this same situation occurred during our severe snow storm last winter. at the time i assumed it was due to icing conditions on the road and my dealer indicated that they had reset the car codes to correct any errors(stability control light stayed on)

Reported in: EAST BRUNSWICK NJ || Crash: Y || VIN #: 1G6DF577990

SERVICE BRAKES, HYDRAULIC

we were leaving a diner parking lot in the afternoon, when i had to stop for a delivery truck blocking our exit. when the truck pulled forward i lightly pressed the accelerator and the car began to surge forward and to our left(my wife was in the car with me). i pressed down on the brakes and the car continued forward and began to turn to the right and i tried to steer the car to the left but the steering did not respond resulting in my hitting two parked cars. i had the car towed to the cadillac dealer. the dealer indicated that there was nothing wrong with the car and suggested that the surge was caused my a secondary car mat but could not explain the steering problem. this same situation occurred during our severe snow storm last winter. at the time i assumed it was due to icing conditions on the road and my dealer indicated that they had reset the car codes to correct any errors(stability control light stayed on)

Reported in: EAST BRUNSWICK NJ || Crash: Y || VIN #: 1G6DF577990

EQUIPMENT:ELECTRICAL:JACK

while jacking up the right front side of the car the jack broke at the base of the jack where the two levers connect and the car fell about a foot the garage floor. the jack was seated level on the concrete floor and in an up right position. i was not under the car, so i was not injured. the jack has only been used about four previous times.

Reported in: GRANBURY TX || Crash: N || VIN #: 1G6DF577090

UNKNOWN OR OTHER

2009 cadillac cts-v. consumer requests vehicle buy back per lemon law. *smd the consumer stated the vehicle made a noise similar to driving over a bed of large rocks while backing up. the vehicle was taken to the dealer several times, however, the problem continued.

Reported in: ANAHEIM CA || Crash: N || VIN #: 1G6DN57P190

SERVICE BRAKES

at first, the car wasn't running straight. when i drove straight on an interstate, the steering wheel was about five degrees clockwise. therefore, i went to the local cadillac dealer, [xxx], for a wheel alignment. after the alignment, the car ran pretty good, until it ran over a small bump on the road. when i ran over the bump, the car suddenly ran toward the right. i tried to turn left, but it didn't work for about half a second. after half a second, i controlled the car, and it worked fine. i made an u turn, and went to that place again, and it happened again. i went home, grab my meter and my thermometer, and went back to that place. the road temperature was 33.1 degrees, and there was no ice on the road. the bump was about 4 inches over the road. i took the car to the dealer next day, and they checked almost everything. however, they're unable to identify the problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: WEST LAFAYETTE IN || Crash: N || VIN #: 1G6DT57V190

SUSPENSION

at first, the car wasn't running straight. when i drove straight on an interstate, the steering wheel was about five degrees clockwise. therefore, i went to the local cadillac dealer, [xxx], for a wheel alignment. after the alignment, the car ran pretty good, until it ran over a small bump on the road. when i ran over the bump, the car suddenly ran toward the right. i tried to turn left, but it didn't work for about half a second. after half a second, i controlled the car, and it worked fine. i made an u turn, and went to that place again, and it happened again. i went home, grab my meter and my thermometer, and went back to that place. the road temperature was 33.1 degrees, and there was no ice on the road. the bump was about 4 inches over the road. i took the car to the dealer next day, and they checked almost everything. however, they're unable to identify the problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: WEST LAFAYETTE IN || Crash: N || VIN #: 1G6DT57V190

POWER TRAIN

tl* the contact owns a 2009 cadillac cts. the contact stated while driving approximately 40 mph the vehicle accelerated on its own. the vehicle was taken to a dealer for diagnostic testing. the technician tightened the drive shaft bolts to the transmission; however, the failure recurred after the vehicle was repaired. the vehicle not repaired after the failure recurred. the manufacturer was not made aware of the failure. the approximate failure mileage was 59,000.

Reported in: DOLTON IL || Crash: N || VIN #: 1G6DT57V290

ENGINE

gm 3.6l timing chain stretch without warning. had it failed at speed, it could have been a dangerous situation.

Reported in: ST. CHARLES MO || Crash: N || VIN #: 1G6DG577990

SERVICE BRAKES

tl* the contact owns a 2003 cadillac cts. the contact stated that while driving 30 mph, the brakes failed when engaged. the contact added brake fluid and took the vehicle to an independent mechanic for inspection. the contact was informed that there was a leak in the front brake hose assembly. the vehicle was not repaired. the manufacturer was notified of the incident and informed the contact that the vehicle was not included in nhtsa campaign number: 10v105000 (service brakes, hydraulic). the approximate failure mileage was 140,000.

Reported in: AURORA CO || Crash: N || VIN #: 1G6DT57V490

ELECTRONIC STABILITY CONTROL

indicator light came and had a notification that a loss of power would happen. just barely limped home.

Reported in: DUNNELLON FL || Crash: N || VIN #: 1G6U57V0901

ELECTRICAL SYSTEM

very sporadically the passenger door either refuses to close from the outside (door bounces back) or you are trapped in the car, when the passenger door refuses to open from the inside. this is a very scary and dangerous situation.

Reported in: BEVERLY MA || Crash: N || VIN #: 1G6DG577390

ELECTRICAL SYSTEM

2009 cadillac cts. consumer writes in regards to vehicle vibration/unexpected loss of power and transmission shifting and acceleration problems. *smd the consumer stated the vehicle began shifting gears erratically, vibrating and lacked power. the condition appeared irregular and for some time, no trouble light appeared. once a light finally appeared, the vehicle was taken to a cadillac dealer who determined that all the ignition coils on one side of the engine were defective. the service representative explained that when one or more ignition coils fail, the engine would have a greater vibration and lack of power. in addition, the coil failure would cause the transmission to unexpectedly downshift to compensate for the loss of power and with multiple coil failures it may shift multiple times each time more power was needed to maintain the throttle speed. in july 2013, the consumer began experiencing the same performance issues. again, no trouble light appeared. a trip to the dealer resulted in nothing being found, despite the service history of the vehicle. the condition continued and in august 2013. the trouble light appeared. the dealer found an ignition coil on the other side of the engine was defective. *jb

Reported in: MIDDLEBURG FL || Crash: N || VIN #: 1G6DU57V490

ENGINE

2009 cadillac cts. consumer writes in regards to vehicle vibration/unexpected loss of power and transmission shifting and acceleration problems. *smd the consumer stated the vehicle began shifting gears erratically, vibrating and lacked power. the condition appeared irregular and for some time, no trouble light appeared. once a light finally appeared, the vehicle was taken to a cadillac dealer who determined that all the ignition coils on one side of the engine were defective. the service representative explained that when one or more ignition coils fail, the engine would have a greater vibration and lack of power. in addition, the coil failure would cause the transmission to unexpectedly downshift to compensate for the loss of power and with multiple coil failures it may shift multiple times each time more power was needed to maintain the throttle speed. in july 2013, the consumer began experiencing the same performance issues. again, no trouble light appeared. a trip to the dealer resulted in nothing being found, despite the service history of the vehicle. the condition continued and in august 2013. the trouble light appeared. the dealer found an ignition coil on the other side of the engine was defective. *jb

Reported in: MIDDLEBURG FL || Crash: N || VIN #: 1G6DU57V490

AIR BAGS

tl* the contact owns a 2009 cadillac cts. the contact stated that the "service air bag" light intermittently illuminated. the vehicle was not diagnosed. both the dealer and manufacturer have been made aware of this recurring failure and stated that the vehicle was not included in nhtsa campaign number: 08v582000 (air bags). the vehicle was not repaired. the failure mileage was 37,000. the current mileage was 40,000.

Reported in: STUART FL || Crash: N || VIN #: 1G6DV57V990

LATCHES/LOCKS/LINKAGES

tl* the contact owns a 2009 cadillac cts. the contact stated that the two front door latches were frozen and inoperable. the vehicle was taken to the dealer where the technician diagnosed that the failure occurred because water and moisture had seeped in and as a result, both latches needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle had already been repaired under a customer satisfaction campaign listed under service bulletin no: sb-09104 (latches/locks/linkages , structure). the vehicle was repaired. the failure mileage was 70,000 and the current mileage was 80,000.

Reported in: ALEXANDRIA VA || Crash: N || VIN #: 1G6DU57V290

ELECTRICAL SYSTEM

tl* the contact owns a 2009 cadillac cts. the contact stated while driving 70 mph, he accidentally bumped into the ignition and the vehicle stalled without any warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 13,888 and the current mileage was 16,500. updated 07/28/14 ma updated 07/29/14

Reported in: SUN CITY CENTER FL || Crash: N || VIN #: 1G6DF577390

UNKNOWN OR OTHER

i have found some recalls for this car by vin.#, but when i enter it in gm recall site, they say there is no recalls. mitchell and all data reported a passenger air bag module, no deployment problem. heated windshield washer module can cause a possible fire. rear tie rod nut can come loose and cause loss of vehicle control.

Reported in: GREENWOOD IN || Crash: N || VIN #: 1G6DF577X90

SUSPENSION

clanking noise and steering difficulty when hitting small bumps or chuck holes in the street. rear end shifts back and forth on slightly rough roads at even low speeds.

Reported in: KANSAS CITY KS || Crash: N || VIN #:

ELECTRICAL SYSTEM

key would not turn in ignition, could not shut vehicle off. this occurred after 9pm in the evening and there was no assistance available through the dealership or onstar to turn the vehicle off. had to leave vehicle unattended and running in the driveway overnight risking an engine fire and could not shut off fuel supply or risking the vehicle popping into gear (or moving into gear by a child) and moving unattended.

Reported in: PALM HARBOR FL || Crash: N || VIN #: 1G6DF577X90

ELECTRICAL SYSTEM

this car now has a reported second failure of an electrical part that controls the correct operation of this vehicle and it's engine. the failure rate on this item now exceeds 33%, which is not an acceptable rate for a critical engine electrical item! the failure noted here is very dangerous for the live of the people in this vehicle, as it may create an inoperable vehicle in a critical situation. at my age, i do require a safe and operable vehicle!!

Reported in: DUNNELLON FL || Crash: N || VIN #: 1G6DU57V090

ENGINE

the check engine light came on. i took it into cadillac and they said the timing chains needed to be replaced. general motors announced a customer satisfaction program 10287 in feb., 2010 for premature timing chain wear on 2007-2009 cadillac cts. there is obviously a problem with the timing chain wear but i was told that mine wasn't part of that. very early for that to happen with only 70,000 miles on the car. i was told the cost to repair would be $2650.00.

Reported in: MT. PROSPECT IL || Crash: N || VIN #: 1G6DG577490