buick enclave 2012 Complaints

SEATS

tl* the contact owns a 2012 buick enclave. the contact stated that both front seat head restraints obstructed the view of the road for both the driver and front passenger. the vehicle was taken to the dealer. the dealer stated that the head restraints obstructed the view of the road. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 350 and the current mileage was 1,000.

Reported in: PARK FALLS WI || Crash: N || VIN #: 5GAKVBED9CJ

STEERING

tl* the contact owned a 2012 buick enclave. the contact stated that while driving at various speeds, the steering wheel began to abnormally pull to the left. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that an alignment needed to be performed on the vehicle. the contact stated that the vehicle was taken to the dealer on several occasions where he was told that the failure was undetected. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 3,000 and the current mileage was 7,000.

Reported in: KENT OH || Crash: N || VIN #: 5GAKRBED7CJ

AIR BAGS

tl* the contact owns a 2012 buick enclave. the contact stated that while driving 45 mph, another vehicle crashed into the front passenger side of the contacts vehicle and all of the air bags failed to deploy. the contact sustained injuries to the left leg and arm. the front passenger sustained injuries to the head, back and shoulders. the rear driver's side passenger sustained neck injuries, as well as upper and lower back injuries. a police report was filed of the incident. the vehicle was towed to an independent shop however, the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 30,000. updated 6/18/13 *cn updated 07/11/2013 *js

Reported in: TULSA OK || Crash: Y || VIN #: 5GAKRCED2CJ

AIR BAGS

i have bought a buick enclave 2012 the fix air bag sign is on all the time i went to fix it to the dealer but still it's not fixed.

Reported in: NEWARK CA || Crash: N || VIN #:

STRUCTURE:BODY

when i exit the vehicle and close the door, the design of the door is so it cuts my leg. i have cut the leg three times in the one year i have owned the vehicle, each time drawing blood through material. the door is designed where the bottom corner protrudes about three inches from the straight edge of the door, the door curves out. so when i close the door, that edge extends past the door and cuts my leg. this is a design flaw with the door and should be corrected. i am tired of scaring my leg.

Reported in: CANTON GA || Crash: N || VIN #: 5GAKDED9CJ2

ELECTRICAL SYSTEM

tl* the contact owns a 2012 buick enclave. the contact stated that while driving approximately 45 mph, the turn signals failed to emit a clicking noise when engaged. the failure recurred intermittently. the vehicle was taken to an authorized dealer twice where the radio and instrument panel were replaced at different times. the failure persisted after each repair. the manufacturer was not notified of the problem. the approximate failure mileage was 8,000.

Reported in: SUWANEE GA || Crash: N || VIN #: 5GAKRAED7CJ

VISIBILITY/WIPER

tl * the contact owns a 2012 buick enclave. the contact stated that the heater was activated and overheated, causing third-degree burns to the contact¿s foot. the vehicle was inspected but the technician was unable to diagnose the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure and current mileage was unknown. the vin was not available.

Reported in: TOLIDO OH || Crash: N || VIN #:

ELECTRICAL SYSTEM

hello, problem: front passenger side seat belt alarms with less than 5 pounds of weight on the seat. facts: i own a 2012 buick enclave. i had a service clinic appointment with sterling mccall buick at the sw freeway in houston, texas. a few days before the appointment the seat belt alarm would ding when my purse and ipad was on the seat. i weighed the items they weigh 4.8 pounds. this is the second time i have had this issue. they replaced the module about 45 days ago. outcome: i was forwarded gm service notice document id 31202743/#08-09-41-0071. i could not believe this notice. i am not to put any electronic devices or large drinks in the front of the car. really? there is a usb in the dash compartment of the suv (without a notch for the cord - rolling my eyes) and gm thinks there will not be an electronic device in the front seat? and a large drink? i really don't get the large drink thing. that is hilarious. my dealership gave me a seat belt extender to keep the thing from dinging constantly. opinion: i think the module under seat is so frequently defective that gm has written this notice to unburdened the corporation of further warranty work. they can't put a piece of aluminum foil under the seat to shield this module from interference? of course i don't know how you could shield it from the large drink threat, bounty paper towels? my concern is if there is an electronic device in the pocket or lap or at the feet of a passenger will the air bags deploy?

Reported in: HOUSTON TX || Crash: N || VIN #: 5GAKVDEDXCJ

AIR BAGS

hello, problem: front passenger side seat belt alarms with less than 5 pounds of weight on the seat. facts: i own a 2012 buick enclave. i had a service clinic appointment with sterling mccall buick at the sw freeway in houston, texas. a few days before the appointment the seat belt alarm would ding when my purse and ipad was on the seat. i weighed the items they weigh 4.8 pounds. this is the second time i have had this issue. they replaced the module about 45 days ago. outcome: i was forwarded gm service notice document id 31202743/#08-09-41-0071. i could not believe this notice. i am not to put any electronic devices or large drinks in the front of the car. really? there is a usb in the dash compartment of the suv (without a notch for the cord - rolling my eyes) and gm thinks there will not be an electronic device in the front seat? and a large drink? i really don't get the large drink thing. that is hilarious. my dealership gave me a seat belt extender to keep the thing from dinging constantly. opinion: i think the module under seat is so frequently defective that gm has written this notice to unburdened the corporation of further warranty work. they can't put a piece of aluminum foil under the seat to shield this module from interference? of course i don't know how you could shield it from the large drink threat, bounty paper towels? my concern is if there is an electronic device in the pocket or lap or at the feet of a passenger will the air bags deploy?

Reported in: HOUSTON TX || Crash: N || VIN #: 5GAKVDEDXCJ

SEAT BELTS

hello, problem: front passenger side seat belt alarms with less than 5 pounds of weight on the seat. facts: i own a 2012 buick enclave. i had a service clinic appointment with sterling mccall buick at the sw freeway in houston, texas. a few days before the appointment the seat belt alarm would ding when my purse and ipad was on the seat. i weighed the items they weigh 4.8 pounds. this is the second time i have had this issue. they replaced the module about 45 days ago. outcome: i was forwarded gm service notice document id 31202743/#08-09-41-0071. i could not believe this notice. i am not to put any electronic devices or large drinks in the front of the car. really? there is a usb in the dash compartment of the suv (without a notch for the cord - rolling my eyes) and gm thinks there will not be an electronic device in the front seat? and a large drink? i really don't get the large drink thing. that is hilarious. my dealership gave me a seat belt extender to keep the thing from dinging constantly. opinion: i think the module under seat is so frequently defective that gm has written this notice to unburdened the corporation of further warranty work. they can't put a piece of aluminum foil under the seat to shield this module from interference? of course i don't know how you could shield it from the large drink threat, bounty paper towels? my concern is if there is an electronic device in the pocket or lap or at the feet of a passenger will the air bags deploy?

Reported in: HOUSTON TX || Crash: N || VIN #: 5GAKVDEDXCJ

ELECTRICAL SYSTEM

my car has had to be towed twice due to failure to start. it will crank then the engine light will come on and will not crank anymore. has been at shop two times each time a week with no answer to why.

Reported in: BELINGTON WV || Crash: N || VIN #:

STEERING

my car has had to be towed twice due to failure to start. it will crank then the engine light will come on and will not crank anymore. has been at shop two times each time a week with no answer to why.

Reported in: BELINGTON WV || Crash: N || VIN #:

ENGINE

my car has had to be towed twice due to failure to start. it will crank then the engine light will come on and will not crank anymore. has been at shop two times each time a week with no answer to why.

Reported in: BELINGTON WV || Crash: N || VIN #:

SERVICE BRAKES

twice in the last 30 days our enclave was showing low on gas (usually not an issue) but both times the car sputtered to a stop. once it quit i lost all power steering and braking. even after i put gas in the car, the key would not move so i was unable to start the car without a jump. car was towed to dealership. they were unable to recreate the issue although they were unable to explain why the key would lock up in the ignition. according to buick everything checked out fine. based on what we are hearing on the news, this issue seems very similar to the cobalt issue. thank you.

Reported in: MARIETTA GA || Crash: N || VIN #: 5GAKRCED6CJ

ELECTRICAL SYSTEM

twice in the last 30 days our enclave was showing low on gas (usually not an issue) but both times the car sputtered to a stop. once it quit i lost all power steering and braking. even after i put gas in the car, the key would not move so i was unable to start the car without a jump. car was towed to dealership. they were unable to recreate the issue although they were unable to explain why the key would lock up in the ignition. according to buick everything checked out fine. based on what we are hearing on the news, this issue seems very similar to the cobalt issue. thank you.

Reported in: MARIETTA GA || Crash: N || VIN #: 5GAKRCED6CJ

STEERING

twice in the last 30 days our enclave was showing low on gas (usually not an issue) but both times the car sputtered to a stop. once it quit i lost all power steering and braking. even after i put gas in the car, the key would not move so i was unable to start the car without a jump. car was towed to dealership. they were unable to recreate the issue although they were unable to explain why the key would lock up in the ignition. according to buick everything checked out fine. based on what we are hearing on the news, this issue seems very similar to the cobalt issue. thank you.

Reported in: MARIETTA GA || Crash: N || VIN #: 5GAKRCED6CJ

FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

tl* the contact owns a 2012 buick enclave. the contact stated that on several occasions the fuel gauge indicator would display inaccurate fuel levels and cause the vehicle to stall. the vehicle was taken to a dealer who diagnosed that the fuel gauge was fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage were 34,794.

Reported in: MEDINA OH || Crash: N || VIN #: 5GAKVCEDXCJ

FUEL SYSTEM, GASOLINE

tl* the contact owns a 2012 buick enclave. the contact stated that on several occasions the fuel gauge indicator would display inaccurate fuel levels and cause the vehicle to stall. the vehicle was taken to a dealer who diagnosed that the fuel gauge was fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage were 34,794.

Reported in: MEDINA OH || Crash: N || VIN #: 5GAKVCEDXCJ

AIR BAGS

gm recall 14030 states in the event of a crash, the siab, front center airbag, if equipped, and/or seat belt pretensioners may not deploy increasing the risk of injury to the driver or front passenger. parts are not currently available. gm is precluding dealers form allowing test drives or sale of any new or used enclave until the recall is resolved. notwithstanding the notice and the failure to repair buick customer service says cars are safe to drive and refuses to provide any compensation to current owners such as myself to park the car until the safety issue is resolved and allow for alternate transportation. so they are telling me my car has an increased injury risk they are telling me it is being recalled they are telling me they do not have the parts to fix it they are precluding dealers from letting anyone drive them and precluding sale but telling me the car is safe not withstanding the notice that says it is not. replacement vehicle should be provided of funds to pay for rental provided so the car can be parked until they can address the recall.

Reported in: MCCORMICK SC || Crash: N || VIN #:

POWER TRAIN

i stopped at a red light on a hill and when i took my foot off the brake the vehicle started to roll backwards.it would roll backward when it was in drive. i almost hit the car behind me. then i went out of town and tested it on other hills and it did the same thing. when i was going downhilli stopped and i put it in reverse and it rolled forward. when i was going uphill in drive and stopped and took my foot off the brake it would roll backward until i put my foot on the brake and as soon as i came to a stop and took my foot off the brake in would roll backwards again. it would have rolled to the bottom of the hill. this could be very dangerous.

Reported in: FREMONT NE || Crash: N || VIN #: 5GAKVCEDXCJ