bmw 335i 2011 Complaints

ENGINE AND ENGINE COOLING

i would formally like to report a major safety concern i have regarding my new 2011 bmw 335is convertible. from a standstill without modifying any of the default configurations on the car, flooring the gas pedal, the car lurches forward (as expected) and then power completely cuts out for a second and then will continue on its way. my guess is the dsc is kicking in causing power to be reduced and then re-established. my concern is that a brand new car should be able to be floored without this happening. i recently had this exact situation occur as i was pulling out into traffic and very narrowly missed getting pummeled by another car when power was cut to my car. i have taken my car to my bmw service station and although they agree that the car should not do this?they at the same time say the car is operating normally. their advice was to turn off dsc in a situation i want to floor it. this is my 3rd bmw 3 series convertible and i have never experienced this. also, i do not think the driver should be forced to consider this before pulling out in traffic. and, if i were to lend my car to a family member, how would they know.

Reported in: AURORA IL || Crash: N || VIN #:

ELECTRONIC STABILITY CONTROL

i would formally like to report a major safety concern i have regarding my new 2011 bmw 335is convertible. from a standstill without modifying any of the default configurations on the car, flooring the gas pedal, the car lurches forward (as expected) and then power completely cuts out for a second and then will continue on its way. my guess is the dsc is kicking in causing power to be reduced and then re-established. my concern is that a brand new car should be able to be floored without this happening. i recently had this exact situation occur as i was pulling out into traffic and very narrowly missed getting pummeled by another car when power was cut to my car. i have taken my car to my bmw service station and although they agree that the car should not do this?they at the same time say the car is operating normally. their advice was to turn off dsc in a situation i want to floor it. this is my 3rd bmw 3 series convertible and i have never experienced this. also, i do not think the driver should be forced to consider this before pulling out in traffic. and, if i were to lend my car to a family member, how would they know.

Reported in: AURORA IL || Crash: N || VIN #:

VEHICLE SPEED CONTROL

i would formally like to report a major safety concern i have regarding my new 2011 bmw 335is convertible. from a standstill without modifying any of the default configurations on the car, flooring the gas pedal, the car lurches forward (as expected) and then power completely cuts out for a second and then will continue on its way. my guess is the dsc is kicking in causing power to be reduced and then re-established. my concern is that a brand new car should be able to be floored without this happening. i recently had this exact situation occur as i was pulling out into traffic and very narrowly missed getting pummeled by another car when power was cut to my car. i have taken my car to my bmw service station and although they agree that the car should not do this?they at the same time say the car is operating normally. their advice was to turn off dsc in a situation i want to floor it. this is my 3rd bmw 3 series convertible and i have never experienced this. also, i do not think the driver should be forced to consider this before pulling out in traffic. and, if i were to lend my car to a family member, how would they know.

Reported in: AURORA IL || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

tl* the contact owns a 2011 bmw 335i. the contact stated that the vehicle was driven through four inches of water when it stalled without warning. an authorized dealer informed the contact that the hydro lock failed and the engine needed to be replaced. the manufacturer was aware of the failure, but offered no assistance. the failure and current mileages were 7,400. the vin was unavailable.

Reported in: COCONUT TREE FL || Crash: N || VIN #:

ELECTRICAL SYSTEM

bmw of north america reference: bmw 335i cabrio vin: [xxxx] i would like to bring to your attention the response of advantage bmw, houston, texas in addressing recall campaign no. 13v-044: power supply system (notice mailed by bmw of north america). this notification arrived at my home [xxxx] via the usps on 30 august, 2013. the instruction, under the section precaution for your safety, 1) contact your authorized bmw center immediately to have the necessary repair performed as soon as possible (all caps per the bmw letter). i called advantage bmw this morning, 31 august 2013 to make any appointment and was told ¿that notice has been out for a few months, and we will deal with it at the next service interval". please advise what steps you intend to take to have the dealership (that sold me this car in new condition) carry out work that is mandated by the national highway traffic administration. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Reported in: HOUSTON TX || Crash: N || VIN #: WBADX7C51BE

SERVICE BRAKES

this complaint is concerning my 2011 bmw 335i. i have been having problems with my bmw since about 9000 miles on the vehicle. the brakes keep locking, the rotors keep grinding and grooving, nose coming from the brakes while driving and stopping, and the dealer has changed them more than 3 times and the issues continues to happen. they advised me that they cannot fix it and there is nothing else they can do. please help me with my vehicle issue. it has been parked from more than a year and a half and i feel that it is a safety issue. i feel like my life is in danger if i drive this vehicle.

Reported in: ANAHEIM CA || Crash: N || VIN #: WBAKG7C58BE

WHEELS

this complaint is concerning my 2011 bmw 335i. i have been having problems with my bmw since about 9000 miles on the vehicle. the brakes keep locking, the rotors keep grinding and grooving, nose coming from the brakes while driving and stopping, and the dealer has changed them more than 3 times and the issues continues to happen. they advised me that they cannot fix it and there is nothing else they can do. please help me with my vehicle issue. it has been parked from more than a year and a half and i feel that it is a safety issue. i feel like my life is in danger if i drive this vehicle.

Reported in: ANAHEIM CA || Crash: N || VIN #: WBAKG7C58BE

ENGINE AND ENGINE COOLING

tl* the contact owns a 2011 bmw 335i. the contact stated that it was taking too long to have the vehicle serviced for nhtsa campaign number 14v176000 (engine and engine cooling:engine). the dealer stated that the part for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.

Reported in: PONTE VEDRA BEACH FL || Crash: N || VIN #: WBAPM5G50BN

ENGINE

tl* the contact owns a 2011 bmw 335i. the contact received a notification of nhtsa campaign id number: 14v176000 (camshaft bolts/vanos) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

Reported in: LAKE WALES FL || Crash: N || VIN #: WBADX7C57BE

ENGINE

upon driving at highway speed (70+mph) the car slowed down (engine braking) to approx 40mph instantly. the cars behind me were forced to brake forcefully. an accident was avoided because it was sunday morning and light traffic. the car displayed "engine malfunction-drive to the dealership". the car was without power - just coasting at 40mph or so, not able to accelerate. i managed to get it over to the dealer - fields bmw of northfield, il. they kept it for a week - told me it was a computer malfunction that cut off power to the pressure converter for the turbocharger. when asked if this can happen again, they said possibly. i called bmw of north america customer service 1-800-831-1117 spoke to stephan extension 7705. i described the life threatening malfunction and i asked him to talk to the engineers and to get back to me on whether this can be avoided in the future. next time we will be looking at a fatality for me or other drivers. i also asked him to extend the warranty to 100,000 miles due to the proven lack of safety and reliability. he never responded to my requests - i called today - 8/25 - he told me as far as bmw of north america is concerned - there is no issue with the vehicle. i believe that due to the possible future loss of life, this issue needs to be investigated. i am available for comments/contact.

Reported in: KEWANEE IL || Crash: N || VIN #: WBADX7C5XBE

VEHICLE SPEED CONTROL

upon driving at highway speed (70+mph) the car slowed down (engine braking) to approx 40mph instantly. the cars behind me were forced to brake forcefully. an accident was avoided because it was sunday morning and light traffic. the car displayed "engine malfunction-drive to the dealership". the car was without power - just coasting at 40mph or so, not able to accelerate. i managed to get it over to the dealer - fields bmw of northfield, il. they kept it for a week - told me it was a computer malfunction that cut off power to the pressure converter for the turbocharger. when asked if this can happen again, they said possibly. i called bmw of north america customer service 1-800-831-1117 spoke to stephan extension 7705. i described the life threatening malfunction and i asked him to talk to the engineers and to get back to me on whether this can be avoided in the future. next time we will be looking at a fatality for me or other drivers. i also asked him to extend the warranty to 100,000 miles due to the proven lack of safety and reliability. he never responded to my requests - i called today - 8/25 - he told me as far as bmw of north america is concerned - there is no issue with the vehicle. i believe that due to the possible future loss of life, this issue needs to be investigated. i am available for comments/contact.

Reported in: KEWANEE IL || Crash: N || VIN #: WBADX7C5XBE

FUEL/PROPULSION SYSTEM

upon driving at highway speed (70+mph) the car slowed down (engine braking) to approx 40mph instantly. the cars behind me were forced to brake forcefully. an accident was avoided because it was sunday morning and light traffic. the car displayed "engine malfunction-drive to the dealership". the car was without power - just coasting at 40mph or so, not able to accelerate. i managed to get it over to the dealer - fields bmw of northfield, il. they kept it for a week - told me it was a computer malfunction that cut off power to the pressure converter for the turbocharger. when asked if this can happen again, they said possibly. i called bmw of north america customer service 1-800-831-1117 spoke to stephan extension 7705. i described the life threatening malfunction and i asked him to talk to the engineers and to get back to me on whether this can be avoided in the future. next time we will be looking at a fatality for me or other drivers. i also asked him to extend the warranty to 100,000 miles due to the proven lack of safety and reliability. he never responded to my requests - i called today - 8/25 - he told me as far as bmw of north america is concerned - there is no issue with the vehicle. i believe that due to the possible future loss of life, this issue needs to be investigated. i am available for comments/contact.

Reported in: KEWANEE IL || Crash: N || VIN #: WBADX7C5XBE

ENGINE

tl* the contact owns a 2011 bmw 335i. the contact received a recall notification for nhtsa campaign number: 14v176000 (engine); however, the parts needed for the repair were unavailable. the dealer was unable to provide a specific date as to when the parts would become available. the manufacturer was notified. the contact had not experienced a failure.

Reported in: BEAR DE || Crash: N || VIN #: WBADX7C59BE

ENGINE

tl - the contact owns a 2011 bmw 335i. the contact was included in nhtsa campaign number: 14v176000. the contact was notified of the recall in june and contacted the dealership and they informed the contact that a letter from bmw was needed in order to have the vehicle repaired. the contact received a letter from bmw that stated the parts were not available. the vehicle was not repaired. the manufacturer was contacted. the contact had not experience a failure. bt

Reported in: RIVERSIDE RI || Crash: N || VIN #: WBAKF9C57BE